Information And Advice Volunteer Manager Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a friendly person who likes talking to people? Are you passionate about the excellent work that Addenbrooke's and Rosie's Hospitals do? Do you want to help them to do more for cancer services?
Addenbrookes Charitable Trust (ACT) is the only fundraising charity dedicated to supporting the Addenbrooke's and Rosie Hospitals to do more.
Thousands of people come through the doors of Addenbrooke's every day. We need your help to raise awareness of how people can support cancer services across Addenbrooke's.
As an ACT Information Hub Volunteer you will be the fact of ACT. You'll be based on our new Hospital Hub in the oncology department, talking to people about our charity, and raising awareness of the different ways that they can get involved. Whether this be via donating, fundraising, or even recruiting new volunteers for our charity.
We are looking for someone who is friendly, enjoys talking to a wide range of people and passionate about supporting cancer services across Addenbrooke's.
You will be joining a growing, friendly volunteer team and the time you give will make a real difference to people's lives.
Training for the role will be provided as well as ongoing support. We are looking for volunteers to give their time on a weekday with an aim of volunteering for a minimum of 6 months.
We will cover travel expenses and provide a reference after two months in the team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a outgoing person who likes talking to people? Are you passionate about the excellent work that Addenbrooke's and Rosie's Hospitals do? Do you want to help them to do more?
Addenbrooke's Charitable Trust (ACT) is the only fundraising charity dedicated to supporting the Addenbrooke's and Rosie hospitals to do more.
Thousands of people come through the doors of Addenbrooke's every day. We need your help to raise awareness of how people can support cancer services across Addenbrooke's.
As an ACT Information Hub Volunteer, you will be the face of ACT. You'll be based on our Hospital Hub in the Outpatients department, talking to people about our charity, and raising awareness of the different ways that they can get involved.
You will be friendly, enjoy talking to a wide range of people and passionate about supporting Addenbrooke's and the Rosie hospitals.
You will be joining a growing, friendly volunteer team and the time you give will make a real difference to people's lives.
Training for the role will be provided as well as ongoing support. We are looking for volunteers to give their time on a weekday with an aim of volunteering for a minimum of 6 months.
We will cover travel expenses and provide a reference after two months in the team.
The client requests no contact from agencies or media sales.
We are seeking to appoint a new Trustee to provide strategic oversight and leadership for the organisation, particularly in the area of IT, Digital, and Technology.
The purpose of your role is to work alongside the other trustees to ensure that the Association is working towards its charitable purposes, is complying with all applicable rules and laws, and is making best use of its resources to achieve its aims. We are specifically looking for someone to provide us with the expertise to oversee our exciting digital transformation, product development and overall cybersecurity.
Being a charity trustee with the Association is a rewarding experience and gives a unique opportunity to support and shape a national mental health charity at the highest level. Now is an exciting time to join us as we have recently begun the transition from a volunteer-led organisation to a staff-led model, which is opening up new opportunities.
Trustees have legal responsibility for the Association’s management and administration. They are ultimately responsible for the Association’s work and are accountable to both the Association’s legal members and its regulators such as the Charity Commission for the good governance of the Association.
Trustees take considered and informed decisions in the best interests of the Association. Trustees are not expected to be experts on all areas of their work but are expected to seek guidance and support where necessary and to bring their own knowledge and experience to contribute to discussions.
You can find out more about being a Charity Trustee from the Charity Commission, the Scottish Charity Regulator and the Charity Commission for Northern Ireland.
Essential Criteria
Qualifications
- Eligible to be a Company Director & Charity Trustee
Experience
- Professional experience in an IT/Digital/Technology Field, such as (but not limited to):
- Software development
- Cybersecurity
- Technical programme/product management.
- Engineering management.
- Managing/overseeing technology-related projects, including financial components.
Competencies
- Excellent communicator, verbal and written – approachable, clear and professional
- Strategic and creative approach – not being afraid to change the way we do things to improve outcomes
- A strong team-player – a contributor of opinion and thoughts, whilst having the ability to collaborate and be accepting of others views
- Logical approach to decision making – ensuring difficult decisions are taken calmly on the best available information, and with the beneficiaries of the charity in mind
Knowledge
- Familiar with public Cloud technologies.
- Familiar with modern software development principles (SDLC, DevOps)
Values
- Commitment to the vision and aims of Nightline Association
- Commitment to equality and diversity – seeking to ensure that Nightline best reflects the population it serves at all levels
- Professional integrity – leading a culture of honesty, openness, fairness and trust
- Willingness to give the minimum time commitment
Desirable Criteria
Experience
- Strategy / business management with the ability to plan and develop the charity
- Previous experience with a telephone helpline or mental health charity (or similar)
- Managing and engaging volunteers and/or young people
- Previous experience as a company director and/or charity trustee
Knowledge
- Understanding of the Nightline movement and/or the wider student mental health sector
The client requests no contact from agencies or media sales.
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services
We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.
Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.
Skills required for this role are:
· Ability to empathise with others.
· Good verbal and written communication skills.
· Understanding of confidentiality.
· Patience, sensitivity, and reliability.
· Ability to respond appropriately to different and sometimes difficult situations.
· Working as a team member, referring to other team members when appropriate.
· Ability to work unsupervised and manage appointments.
· Good computer skills.
· Knowledge of the Benefits System (training will be provided).
Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.
Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.
Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?
If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)
Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role title: Peer Navigator Volunteer X 40 posts
Responsible to: Lived Experience and Community Development Manager
Hours: Available 4 - 15 hours per week (flexible)
Team: The Peer Pathway – The City and Hackney Wellbeing Network
Location: Remote working / 8-10 Tudor Road / 15a Homerton Row options available
We are looking for a volunteer with lived experience of Mental health to use their valuable insights to support other. This role aligns with the visions of Mind CHWF, The Wellbeing Network and Peer Pathway.
You will contact residents who have made a referral to the Wellbeing Network but are not eligible for our core service. This means that more people seeking support will be contacted, leaving less people facing their challenges alone. There will be a focus on supporting people most underserved by mainstream mental health services, including BAPOC & LGBTQ+ people.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 24 May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Waltham Forest Advocacy service is the first point of contact for survivors seeking to access support.
About the Role
Our busy Waltham Forest team is seeking a reliable and organised volunteer to assist the Advocacy service. You will act as the first point of contact for professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.
Day to day responsibilities in this role include:
- Providing information and advice to professionals and service users
- Processing new referrals coming into the inbox
- Navigating and inputting information into the Solace database Oasis, handling client data and sensitive information
- Explaining confidentiality to professionals and service users and seeking consent to store or share information where necessary
- Signposting and referring callers to appropriate alternative services as required
- Working alongside the Duty worker
Who are we looking for?
The ideal volunteer will have:
- An understanding of the issues faced by survivors of domestic violence and a desire to build on this
- Excellent interpersonal and communication skills
- Good administrative and computer skills including proficient use of Microsoft Office
- A solid understanding of the importance of professional boundaries and confidentiality
- The ability to exercise a non-discriminatory, non-judgemental approach to supporting survivors
- A flexible approach to your work
- Strong organisational skills and the ability to prioritise
- A commitment to Solace’s feminist approach to ending violence against women and girls
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a feminist organisation to improve the safety and wellbeing of survivors of domestic violence
- Develop skills in triaging and allocation of new cases to the appropriate services.
- Gain knowledge of the options available to survivors of domestic violence including how to refer to alternative services
- Gain experience of multi-agency partnership working
We offer great volunteer induction training, where you will be fully supported to understand, and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 2 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.
Applications will be accepted on a rolling basis for this role.
At Solace we are committed to creating a diverse and inclusive environment for our volunteers. The Service Users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Solace recognises the expertise and perspective that women with lived experience bring to their volunteering roles. We also recognise the potential for re-traumatisation that may occur whilst volunteering. We will therefore consider each volunteer opportunity on a case by case basis, with a focus on the suitability of that individual for that specific role. Suitability for the role will be determined by the Service Manager at the point of interview and will not be solely based on the length of time elapsed since receiving a service. Women cannot volunteer for a service in the same borough as where they received Solace services.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results
Purpose of Volunteer Role
This role supports our aim in delivering pain education in our communities and providing access to high quality resources to those who may not have digital access. As an ambassador you will provide tailored information on pain management services available in the local health board area and Signpost to any other support services in the community. Promote the concept of supported self-management as a recommended, effective intervention for chronic pain. Help make a difference to people living with pain by providing a powerful platform to hear the views and experiences for the all too often, voiceless patients. Due to the nature of the role, successful applicants will be required to undertake a PVG check.
What would you be doing
• Have personal experience of chronic pain (e.g., a diagnosis or experience of supporting a family member or friend).
• Representing Pain Concern in a professional manner
• Build a network with local GP surgeries, NHS health board.
• Attend Pain Management groups (virtually or in person), to highlight long term support options.
• Making conversation with members of the public as appropriate, and answering questions about the charity’s work.
• Signpost to helpline, Pain Concern information leaflets, Airing Pain etc
• Carry out research into community groups, local events and businesses in your area, so that you can contact them to attend fayres, exhibitions etc
• Attend cheque presentations and local events officially thanking donors and hosts for their support
• Adhere to Pain Concern’s policies and procedures at all times, including Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality;
• Attend training and volunteer meetings
• Keep your Volunteer Manager up to date on your activities, including the contacts you’ve made and talks that you’ve arranged.
Is this role right for me
We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Friendly, positive and outgoing personality
• Tenacity and enthusiasm for sourcing opportunities in your community
• Enthusiasm and interest in chronic pain and the work we do
• Good communication skills, including public speaking
• Strong organisational skills, and an ability to work on own initiative and be proactive
• Access to the Internet and confidence in using it
• A good local knowledge
• Flexibility
Availability and location
Minimum commitment of 6 months. Minimum 2-3 hours per week. By becoming one of our Community Ambassadors, you will travel in and around your geographical area to meet support groups and attend events and from our office at Newcraighall Road, Edinburgh EH15 3HS
Benefits to you
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 6 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply
Download and complete an application form via the volunteering page on our website. For more information about this role please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex
Hearing Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Hearing Aid Maintenance (HAM) Volunteer - Uckfield, to join our cause on a voluntary basis.
About the role
Volunteering as a HAM Volunteer offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the charity's vital services within the Uckfield community. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a HAM Volunteer is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre, and locally where possible.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a Hearing Aid Maintenance (HAM) Volunteer – Peacehaven & Newhaven to join our cause on a voluntary basis.
About the role
Volunteering as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the Charity's vital services within the Peacehaven & Newhaven communities. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on the use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Pain Concern: Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, podcasts, Pain Matters magazine, information helpline, and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results
Role Purpose: Pain Concern are seeking an individual who can support the Information Officer volunteer and operational team to devise a classification/indexing scheme for Pain Concern's online resources.
What you would be doing:
▪ Working with (including audio and video resources)
▪ Drawing insights from data and other sources to help shape a scheme that is useful and understandable to a range of stakeholders (patients, friends/family, medical professionals, helpline volunteers)
▪ Support with indexing/classifying website resources
▪ Assisting with user testing of the scheme
▪ Documenting the process for knowledge capture
▪ There is potential for delivering training to other Pain Concern volunteers and staff on using the classification scheme
Is this role right for me? We are looking for:
• Strong attention to detail
• Knowledge of classification and/or cataloguing/indexing basics, or of using a controlled vocabulary to label resources (this could be from study or through practical experience)
• Strong communication skills
• Good organisational skills
• Fluency with using Microsoft Office
• Knowledge/Interest of chronic pain and long-term conditions (advantageous)
• Knowledge of/interest in health literacy
Availability and location:
• Minimum commitment of 3 months
• Volunteer flexibly for a minimum 2-3 hours per week
• Volunteer from your own location or from our office at Newcraighall Road, Edinburgh EH15 3HS
Benefits to you:
• Experience volunteering as part of a friendly team
• Supported by a professional editor and a dedicated volunteer line manager looking after you
• Meet new people
• Build on your employability skills
• A job reference after 3 months of volunteering
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply: Download and complete an application form our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Digital Mapping Volunteers to support our Derbyshire Recovery and Peer Support & Living Well services and network. You will be residing within Derbyshire community or surrounding area and, ideally, you will be able to commit up to 3 hours per week to volunteering.
The aim of our Community Mapping project is to provide easily accessible information on locations of other services, groups and community resources / assets available to our wider network.
You will work closely with a network of'nomad' volunteers across Derbyshire. Nomad volunteers collect local grass roots information on support, points of interest and community assets available in the community were they live.
As a Digital Mapping Volunteer, you will support other 'nomad' volunteers by updating the local information they collect on our digital Community Mental Health Support Map.
You will receive training and regular supervision to ensure you feel confident in your role.
About the service
Our Derbyshire services support people who are having difficulties with their mental health by offering targeted goal-focused support, developing peer support and volunteer opportunities across Derbyshire, and also peer support groups.
You can also find out more about our service on facebook
What you will be doing as a Nomad Community Mapping Volunteer
The aim of our service Digital Mapping Volunteers is to update and maintain the Digital Mental Health Support Map. As part of the team you will support:
-
Liaising with Group Development Workers and Community Mapping Nomad Volunteers for mapping information
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Inputting up-to-date information into our digital online Community Map
-
Network with other local services for updates and changes to community support
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Workshop and network ideas for improvement to the mapping service and user experience
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Source and identify online collaborations for expansion and improvements to the project
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Liaising with Group Development Workers, providing updates
- Organise and file information updates into our system
What will make you a great fit for this role?
- Excellent communication skills
- Basic IT Knowledge
- Able to relate to people from all backgrounds and the ability to remain non-judgmental
- Understanding the importance of confidentiality
- Organisational skills
- Ability to provide feedback and work enthusiastically within a team
- Good local knowledge of mental health support
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
This advert is listed in Welsh first followed by English.
Pam mae angen eich help arnom
Mae ymdopi â phrofedigaeth yn cynnwys emosiynau poenus, derbyn colled a gwneud addasiadau mewn bywyd. Mae llawer o bobl yn ei chael hi'n gysur mawr cael rhywun i siarad â nhw am sut maen nhw'n teimlo yn ystod y cyfnod anodd hwn.
Rydym yn edrych am wirfoddolwyr i ddarparu cymorth emosiynol dros y ffôn i oedolion sydd mewn profedigaeth oherwydd salwch terfynol. Bydd y rôl hon yn cefnogi unigolion sydd wedi cysylltu â ni drwy’n Llinell Gymorth ffôn genedlaethol. Byddwch yn eu helpu i archwilio’u teimladau ac addasu i fywyd ar ôl profedigaeth. Darperir hyfforddiant, cymorth a goruchwyliaeth.
Beth rydym angen i chi ei wneud
Bydd eich rôl yn cynnwys rhai o’r tasgau canlynol:
- Darparu cymorth emosiynol byrdymor dros y ffôn i gleientiaid rydych wedi paru â nhw am hyd at 12 sesiwn o 45 munud (fel arfer 1 neu 2 ar unrhyw adeg benodol)
- Gwrando’n astud ar gleientiaid ac archwilio’u teimladau am golled ag empathi a sensitifrwydd
- Cyfeirio’r cleient at ffynonellau gwybodaeth a chymorth priodol yn ôl yr angen
- Cwblhau dogfennau angenrheidiol fel sy’n ofynnol gan y gwasanaeth (e.e. Cytundeb Gweithio Cyfrinachol) a throsglwyddo gwybodaeth briodol am y gwasanaeth i’ch rheolwr goruchwylio.
- Cymryd rhan mewn goruchwyliaeth un-i-un a/neu grŵp gyda chyswllt penodedig yn rheolaidd (a ragwelir unwaith y mis, dros y ffôn neu Skype)
- Ymgymryd â hyfforddiant cychwynnol a pharhaus yn unol â’r rôl; peth wyneb yn wyneb, peth ar-lein
Pa sgiliau neu brofiad sydd eu hangen arnoch?
- Y gallu i ddarparu cymorth emosiynol heb feirniadaeth ac o fewn ffiniau
- Y gallu i ddelio â phobl mewn profedigaeth yn sensitif a chael ymwybyddiaeth o’u hanghenion unigol
- Amynedd, empathi a sefydlogrwydd emosiynol
- Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am hyd paru â chleient
- Dealltwriaeth o bwysigrwydd diogelu a chaw cyfrinachedd cleientiaid
- Parodrwydd i ddysgu ac ymgymryd â hyfforddiant gofynnol a chymryd rhan mewn goruchwyliaeth cymorth
- Sgiliau TG sylfaenol a’r gallu, neu’r parodrwydd i ddysgu, i ddefnyddio technoleg Skype
- Siarad cymraeg yn ddymunol
Gofynion gweithio
- Man tawel a chyfrinachol i weithio, heb aflonyddwch neu ymyrraeth
- Mynediad at ffôn clyfar, gliniadur neu gyfrifiadur bwrdd gwaith
- Ar gael ar yr un pryd bob wythnos am hyd at 12 sesiwn
- Bodlonrwydd a’r gallu i deithio o fewn y DU unwaith neu ddwywaith y flwyddyn ar gyfer hyfforddiant a chymorth – bydd gofyn i chi aros dros nos/dros y penwythnos ar gyfer hyfforddiant (bydd treuliau’n cael eu had-dalu)
Beth allwn ni ei gynnig i chi:
- Cyfle gwych i adeiladu ar eich sgiliau mewn amgylchedd elusen
- Cyflwyniad, hyfforddiant a goruchwyliaeth yn eich rôl
- Treuliau parod rhesymol y cytunwyd arnynt
Yr hyn rydym yn ei ofyn gennych chi:
- Darparu dau eirda gan bobl nad ydynt yn aelodau o’ch teulu a dogfennau perthnasol eraill sy'n ymwneud â'r rôl
- Cadw at holl bolisïau a gweithdrefnau’r elusen
- Cwblhau cyflwyniad ac unrhyw hyfforddiant sy’n gysylltiedig â'r rôl
Mae Marie Curie wedi ymrwymo i ddiogelu a hyrwyddo lles cleifion a’u teuluoedd ac yn disgwyl i’n holl staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd Marie Curie’n trin pob gwirfoddolwr yn deg ac â pharch. Ni fyddwn yn gwahaniaethu ar sail anabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhyw (h.y. rhywedd), cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd. Ni fyddwn yn gwahaniaethu ar sail oedran, oni bai fod cyfrifoldebau rôl yn gofyn i ni wneud hynny er mwyn diogelu ein gwirfoddolwyr a/neu ddefnyddwyr gwasanaeth.
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Why we need your help
Coping with bereavement involves painful emotions, coming to terms with loss and making adjustments in life. Many people find it a great comfort to have someone to talk to about how they are feeling during this difficult time.
We are looking for volunteers to provide emotional support over the phone to adults who have been bereaved by a terminal illness. This role will be supporting individuals who have made contact with us through our national telephone Support Line. You will be helping them to explore their feelings and adapt to life post-bereavement. Training, support and supervision will be provided.
What we need you to do
Your role will include the following tasks:
- Provide short-term emotional support over the phone to matched clients for up to 6, 45-minute, sessions (normally 1 or 2 at any given time)
- Actively listen to clients and explore their feelings around their loss with empathy and sensitivity
- Direct clients to relevant sources of information and support as needed
- Complete necessary documentation as required by the service (e.g. Confidential Working Agreement) and pass on appropriate service information to your supervising manager
- Participate in one-to-one and or group supervision with an assigned contact on a regular basis (around once a month, by phone or skype)
- Undertake both initial and ongoing training in line with the role, some of which will be face-to-face, some independent study. This includes attending a two-day (likely weekend) training programme.
What skills or experience do you need?
- Ability to provide emotional support without judgement and within boundaries
- Ability to deal sensitively with bereaved people and have an awareness of their individual needs
- Patience, empathy and emotional stability
- Commitment and reliability – able to keep to appointments and volunteer for the duration of a client match
- An understanding of the importance of safeguarding and maintaining client confidentiality
- Willingness to learn and undertake required training and participate in support supervision
- Basic IT skills and the ability, or willingness to learn, to use the calling system.
- Welsh speaking is desirable
Working requirements
- A quiet and confidential space for working, away from distraction or interruption
- Access to a smartphone, laptop or desktop computer
- Available at the same time every week for up to 6 sessions
- Willingness and ability to travel within the UK once or twice a year for training and support – training will require a weekend, (overnight stay depending on location). Expenses will be reimbursed.
What we can offer you:
- An excellent opportunity to build on your skills in a charity environment and to be involved in delivering a brand-new national service
- An induction, initial and ongoing training, (including on grief and bereavement), support and supervision in your role
- Agreed reasonable out-of-pocket expenses, for both training and service delivery e.g. train tickets and call costs
What we ask of you:
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to being a diverse and inclusive charity. We aim to demonstrate support for all of our staff and volunteers, valuing each individual’s contribution regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We are committed to providing equal opportunities to our staff and volunteers and to taking steps to ensure our staff and volunteers are protected from discrimination.
About Us
Mae pob diwrnod o’ch bywyd yn bwysig – o’r cyntaf i’r olaf. Pan fyddwch yn gwirfoddoli i Marie Curie, byddwch yn deall hynny’n well nag erioed. Rydym yn dîm angerddol, ymroddedig ac amrywiol o dros 4,400 o staff a 6,500 o wirfoddolwyr sydd yma i bobl sy’n byw gydag unrhyw salwch terfynol, a’u teuluoedd. Rydym yn cynnig gofal, arweiniad a chymorth arbenigol i’w helpu i gael y budd mwyaf o’r amser sydd ar ôl ganddynt.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
Are you passionate about inspiring the next generation into STEM? If so, we'd love for you to volunteer with us at the UK's BIGGEST STEM event for young people! We're looking for volunteers for 1, 2 or 3 days to get involved at The Big Bang Fair 2024. So wheather you're an apprentice, student, graduate, career starter, a professional with years of experience or retired, this could be the opportunity you're looking for!
What's in it for you?
- A fun and rewarding opportunity to make a difference in young people's lives
- A chance to build your personal development and network
The Fair takes place from 19 to 21 June at the NEC in Birmingham. A day runs from 8am to 4pm and lunch will be provided.
No experience necessary and full training will be given.
We want young people to see themselves represented in the volunteers who work with us, so we actively encourage volunteers from groups who are currently underrepresented in the engineering and technology professions.