Information And Support Volunteer Volunteer Roles

Are you a friendly person who likes talking to people? Are you passionate about the excellent work that Addenbrooke's and Rosie's Hospitals do? Do you want to help them to do more for cancer services?

Addenbrookes Charitable Trust (ACT) is the only fundraising charity dedicated to supporting the Addenbrooke's and Rosie Hospitals to do more.

Thousands of people come through the doors of Addenbrooke's every day. We need your help to raise awareness of how people can support cancer services across Addenbrooke's.

As an ACT Information Hub Volunteer you will be the fact of ACT. You'll be based on our new Hospital Hub in the oncology department, talking to people about our charity, and raising awareness of the different ways that they can get involved. Whether this be via donating, fundraising, or even recruiting new volunteers for our charity.

We are looking for someone who is friendly, enjoys talking to a wide range of people and passionate about supporting cancer services across Addenbrooke's.

You will be joining a growing, friendly volunteer team and the time you give will make a real difference to people's lives.

Training for the role will be provided as well as ongoing support. We are looking for volunteers to give their time on a weekday with an aim of volunteering for a minimum of 6 months.

We will cover travel expenses and provide a reference after two months in the team.

Are you a outgoing person who likes talking to people? Are you passionate about the excellent work that Addenbrooke's and Rosie's Hospitals do? Do you want to help them to do more?

Addenbrooke's Charitable Trust (ACT) is the only fundraising charity dedicated to supporting the Addenbrooke's and Rosie hospitals to do more.

Thousands of people come through the doors of Addenbrooke's every day. We need your help to raise awareness of how people can support cancer services across Addenbrooke's.

As an ACT Information Hub Volunteer, you will be the face of ACT. You'll be based on our Hospital Hub in the Outpatients department, talking to people about our charity, and raising awareness of the different ways that they can get involved.

You will be friendly, enjoy talking to a wide range of people and passionate about supporting Addenbrooke's and the Rosie hospitals.

You will be joining a growing, friendly volunteer team and the time you give will make a real difference to people's lives.

Training for the role will be provided as well as ongoing support. We are looking for volunteers to give their time on a weekday with an aim of volunteering for a minimum of 6 months.

We will cover travel expenses and provide a reference after two months in the team.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

Home-based volunteering opportunity

Information and Support Voices Volunteers

Do you have experience of terminal illness? Or have you experience of caring for someone at the end of their life?

Why we need your help

We’re looking for people from diverse backgrounds and with a range of experiences related to terminal illness, end of life and bereavement, to join our group of I&S Voices volunteers.

As an I&S Voices volunteer, you will share your story and give us your feedback on what we produce so we can keep improving the information and support we have on our website and in print.

What will you be doing?

Your role might include some of the following:

• Reading and sharing your thoughts on a piece of written content.
• Watching and giving your opinion on a video.
• Having a phone call to talk about your experience.
• Being part of a group discussion about a particular topic.

What’s in it for you?

• Flexible volunteering – there’s no time commitment, and you can always turn down a request.
• Opportunity to make real changes to Marie Curie’s information and support for others affected by terminal illness.
• Opportunity to be involved with a national leader in palliative and end of life care.
• A supportive contact within the Information and Support team.

Marie Curie reserve the right to colse this opportunity early

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

Why do we need you?
•  We need your help to assist visually impaired people to use their smart phones, tablets and laptops by adjusting accessibility settings, support with apps and how to use speech and voice feedback.
What activities will I be involved in?
•  One to one, hour long appointments with service users
•  Adjust accessibility settings and teach how to use speech and voice feedback
•  Introduce Apps that can help users read documents or listen to audio books.
•  Help to troubleshoot technical issues
•  Explain the benefits of IT to those who are wary of, or intimidated by modern technology.
What skills and abilities will I need to have?
•  A good understanding of using smart phones and tablets.
•  Knowledge of Android, Apple or Microsoft operating systems
•  Understanding of accessibility settings
•  The ability to share your knowledge and skills in a constructive and supportive way
•  To be flexible and a problem solver
•  Patience and a good sense of humour helps
How much time should I offer?
•  This role is flexible but we do look for a regular commitment.  
•  IT appointments are at our support centres at locations around Warwickshire.
•  Rugby, Nuneaton , Coleshill, Atherstone and Bedworth
•  Depending on the location sessions are weekly or monthly either 9:30am to 11:30pm or 2:30pm to 4:30pm
Is there an induction and training?
•  You will receive an induction when you start
•  We will provide any training you need to complete the role
What on-going support/guidance will there be?
•  You will be supported by our IT4U team
•  Opportunities to meet and network with staff and fellow volunteers during the year
Will I need my own transport?
•  Access to your own vehicle would be an advantage.
What are the benefits to me?
•  The opportunity of meeting new people and working as part of a dedicated team
•  A great opportunity to learn new IT skills
•  The satisfaction of knowing that you are making a vital difference to people living with sight loss
Will my expenses be paid?
•  We pay volunteers “out-of-pocket” expenses in accordance with our guidelines.
Do I need to submit to a Disclosure and Barring Service check?

•  As a volunteer working with vulnerable people you will need to undergo a DBS check in accordance with our policies

Areas :- Nuneaton, Coleshill, Bedworth, Atherstone, Rugby

We are looking for dedicated Outreach Volunteers in the London Boroughs of Kingston, Richmond and Wandsworth. We would particularly like to hear from you if you live in or near the above boroughs.

The Outreach teams encounter people on their first steps from homelessness to independence – providing pathways and support to assist people off the streets.

We work with people who are rough sleeping and we do shifts late at night, and early in the morning, to find these individuals. SPEAR then works with people on a housing pathway and assists them to link into various support services, tailored to the challenges an individual might face.

SPEAR is looking for self-motivated, outgoing, and empathic people who could volunteer to provide support to vulnerably housed, rough sleepers, or anyone using homelessness services in the London boroughs of Richmond, Wandsworth and Kingston.

The volunteer will enjoy developing positive relationships with new people and will be willing to work outside of their own comfort zone providing support and assistance to the Outreach Teams clients. The volunteer must have an enhanced DBS background check (SPEAR will apply for this on your behalf.)
It would be desirable if you had a driving license.

Information Officer Role

Description and Person Specification

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results.

Role Purpose  

To make sure that information needs within Pain Concern are met, including those of the Media, Editorial, Helpline and Forum. To support other departments with research, data analysis and compiling reports.

What you would be doing:

• Monitor, update and optimize lists of resources for signposting including the Pain Concern Factsheet, the website resources page and embedded website links

• Create and maintain short descriptions about Pain Concern and its activities for use in publications and databases

• Keep up-to-date with developments in pain, from research publications and news media and disseminate this info to rest of organisation, including Media and Policy Teams

• Send relevant information to the Editorial team for inclusion in the magazine notes and elsewhere

• Monitor and supply information needs for Helpline and Forum

• Assist in data analysis, research and report or abstract writing, relating to Helpline and other services

• Maintain database of Pain Concern publications and information produced by Pain Concern

• Manage inboxes for public comment and general information requests

• Maintain the list of those Media Volunteers who are willing to take part in surveys, media interviews etc.

Is this role right for me? We are looking for:

• Strong research skills

• Experience of writing reports and abstracts

• Attention to detail

• Strong communication skills

• Well organised

• Knowledge of databases, indexing, cataloguing, referencing

• Knowledge/Interest of chronic pain and long-term conditions

• Experience of working with corporate identity and house style

• Experience of providing health related information and support to members of the public

• Understanding of websites, Twitter, Facebook, and other forms of electronic communication

Availability and location:

• Minimum commitment of 3 months

• Minimum 2-3 hours per week

• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS 

Benefits to you:

• Experience volunteering as part of a friendly team, supported by a professional editor

• Meet new people

• Build on your employability skills

• Training and a dedicated volunteer line manager looking after you

• A job reference after 3 months of volunteering.

• Satisfaction of giving a valuable service to the community

• On-site car parking

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy

To apply: Please see our website for further information.

We are looking for volunteers who have strong IT skills and have experience using online platforms such as Teams and Zoom. This volunteer opportunity is perfect for those looking to volunteer remotely, have the chance to access opportunities and gain more third sector experience.

Who Cares? Scotland Education and Engagement team are looking for a Virtual Education and Engagement volunteer to assist in the delivery of online sessions, discussing and reflecting on Corporate Parenting practice in relation to people with Care Experience. The role will involve providing technical support and supporting the delivery team where necessary. This is an exciting and newly developed role which gives practical experience within the Third Sector, providing training to Corporate Parents on care experience, and would allow for personal development for a suitable candidate.

This position is almost exclusively online, therefore, open to anyone with the ability to work remotely and possesses IT skills.

We would love to hear from you if you have experience in IT support and would like to use your skills to support Mind In Somerset on a voluntary basis. 

Main Purpose of role:Assist with IT provision in Mind in Somerset

Key Tasks: User support of systems Including In-house and cloud-based systems.

Supplementary support of Microsoft Azure and 365 systems.

Potential to include user training as required.

Starters/leavers onboarding/offboarding Management.

Record and apply Hardware update/refurbishment/configuration.

Network management assistance including WANS< LANS, and WiFi

Project work e.g. expansion, upgrades, extensions etc.

Assistance with IT Strategy formulation

Responsibilities to Employees and Volunteers;  Provide effective IT support

Person Specification

 Essential: Demonstrable existing IT knowledge/experience beyond user level

Understanding of the need for record keeping

Analytic abilities

Ability to clearly support and communicate complex concepts to a range of staff/volunteers

Willingness to learn (including independently) to extend their knowledge

Ability to work alone or within a team.

 Desirable:  An interest in governance and standards

Mathematics/statistics skills at higher education level

We are seeking to appoint a new Trustee to provide strategic oversight and leadership for the organisation, particularly in the area of IT, Digital, and Technology.

The purpose of your role is to work alongside the other trustees to ensure that the Association is working towards its charitable purposes, is complying with all applicable rules and laws, and is making best use of its resources to achieve its aims. We are specifically looking for someone to provide us with the expertise to oversee our exciting digital transformation, product development and overall cybersecurity. 

Being a charity trustee with the Association is a rewarding experience and gives a unique opportunity to support and shape a national mental health charity at the highest level. Now is an exciting time to join us as we have recently begun the transition from a volunteer-led organisation to a staff-led model, which is opening up new opportunities. 

Trustees have legal responsibility for the Association’s management and administration. They are ultimately responsible for the Association’s work and are accountable to both the Association’s legal members and its regulators such as the Charity Commission for the good governance of the Association.

Trustees take considered and informed decisions in the best interests of the Association. Trustees are not expected to be experts on all areas of their work but are expected to seek guidance and support where necessary and to bring their own knowledge and experience to contribute to discussions.

You can find out more about being a Charity Trustee from the Charity Commission, the Scottish Charity Regulator and the Charity Commission for Northern Ireland.

Essential Criteria

Qualifications

• Eligible to be a Company Director & Charity Trustee

Experience

• Professional experience in an IT/Digital/Technology Field, such as (but not limited to):
  • Software development
  • Cybersecurity
  • Technical programme/product management. 
  • Engineering management. 
  • Managing/overseeing technology-related projects, including financial components.

Competencies

• Excellent communicator, verbal and written – approachable, clear and professional
• Strategic and creative approach – not being afraid to change the way we do things to improve outcomes
• A strong team-player – a contributor of opinion and thoughts, whilst having the ability to collaborate and be accepting of others views
• Logical approach to decision making – ensuring difficult decisions are taken calmly on the best available information, and with the beneficiaries of the charity in mind

Knowledge

• Familiar with public Cloud technologies. 
• Familiar with modern software development principles (SDLC, DevOps)

Values

• Commitment to the vision and aims of Nightline Association
• Commitment to equality and diversity – seeking to ensure that Nightline best reflects the population it serves at all levels
• Professional integrity – leading a culture of honesty, openness, fairness and trust
• Willingness to give the minimum time commitment

Desirable Criteria

Experience

• Strategy / business management with the ability to plan and develop the charity
• Previous experience with a telephone helpline or mental health charity (or similar)
• Managing and engaging volunteers and/or young people
• Previous experience as a company director and/or charity trustee

Knowledge

• Understanding of the Nightline movement and/or the wider student mental health sector

This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.

Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc

Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.

How does this role make a difference?

All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online.  Clients without IT skills are hugely disadvantaged.  This role provides clients with support, helping them to overcome initial fears or learning barriers.  With increasing confidence, they will be able to access the internet independently.

Who will you be helping?

Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.

What will you be doing?

• Meeting clients and carrying out weekly, one-to-one coaching sessions
• For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email

· Helping new clients to complete an IT Initial Basic Skills Assessment

What are we looking for?

• Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.

• The confidence and willingness to work closely with clients and actively approach them where required. 

· You have some experience assisting or coaching others.

· You are patient, a good listener and have the ability to motivate others.

· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.

What is the time commitment?

We are looking to have open access sessions for clients twice a week, days will depend on your availability.  one-to-one sessions can be arranged to fit with these days.

We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role.  Volunteers find this goes very quickly! 

How will you be supported?

· There is ongoing support by the Learning and Employment Manager.

· Free access to a range of e-learning modules on the Centre’s online e-learning platform

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.

What is the recruitment procedure?

Application form> Informal interview> Ideally two reference checks> DBS check> Trial period

About Us

We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers. 

About the Role

Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.

Responsibilities in this role include:

• Providing information and advice to health and social professionals and service users
• Processing new referrals
• Navigating and inputting information into our secure database, handling client data and sensitive information
• Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
• Signposting and referring callers to appropriate alternative services as required

Who are we looking for?

The ideal volunteer will have:

• An understanding of the issues faced by people impacted by BPD, or willing to learn about this
• Excellent interpersonal and communication skills
• Good administrative and computer skills including proficient use of Microsoft Office
• A solid understanding of the importance of professional boundaries and confidentiality
• The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
• A flexible approach to your work
• Strong organisational skills and the ability to prioritise

Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role. 

What can you gain from this opportunity?

As part of this role you will have the opportunity to:

• Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
• Develop skills in providing signposting, information and advice
• Gain knowledge of the support service options available to people in the UK
• Gain experience of multi-agency partnership working

We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role. 

We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.