Position: Volunteer Engagement and Communication Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible
Salary: £40,002 - £45,455 per annum plus excellent benefits
Salary Band: Band G, Level 1
Department: Community Networks
At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.
About this job
The role of Volunteer Engagement and Communication Manager sits within our new Community Networks team.
This exciting role will lead the Engagement and Communication team, ensuring that we have a programme of engagement and communication across our volunteer network, using all appropriate channels and developing a two-way dialogue, ensuring volunteer voice is heard, and that our volunteers understand our work, their roles, and have the skills and knowledge they need to succeed.
The post-holder will ensure that our communication with volunteers is coordinated, and that the volume, content and tone of communication is appropriate to volunteer and organisational needs.
The post holder will have experience of:
- working alongside end-users in the coproduction of services or activities, and a commitment to the principles of coproduction
- developing and implementing business plans across a team
- writing and editing copy to inform and inspire within a communication or customer relations environment
- delivering well designed training programmes that motivate and develop others
We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.
The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.
Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.
Closing date: 9am on Friday 22nd January 2021
PLEASE PRESS THE 'APPLICATION DETAILS' BUTTON FOR MORE INFORMATION ON HOW TO APPLY.
We are committed to promoting equality and diversity.
No agencies please.
One Million Mentors is looking to hire a full time Technical Lead to ensure the smooth running of its technology infrastructure. The Technical Delivery Lead will be the product owner for all technology features at 1MM and has end-to-end accountability for 1MM’s technology requirements and delivery, overseeing the design of the 1MM technology roadmap, incl. product design and vendor strategy to design fit for purpose delivery capabilities as well as overseeing its delivery. They manage delivery of technology capabilities through their own technical ability, management of outsourced vendors and direct resources as they become available. The Technical Lead will also monitor satisfaction, ensure on-time delivery, minimise outages and measure against defined targets. In 12 months’ time, they will provide the technology platform to allow for a secure and safe offering for young people to benefit from mentoring according to 1MM’s delivery model.
This is an exciting opportunity for someone looking to work in a startup and be part of the core management team that will shape the future of 1MM. Our work is underpinned by technology and we are looking for someone to help own and drive this forward and building the right team as we scale up The person joining 1MM will need to be passionate about our work and equally, about how we can use technology to positively impact the lives of many young people and volunteers alike.
About One Million Mentors:
One Million Mentor's (1MM) is an exciting startup within a larger charity called Uprising Leadership. Its mission is to transform the process of mentoring for all in the UK. We aim to train, recruit and connect a million mentors to a million young people in order to increase youth employability, support social action and help break down social barriers.
1MM has now developed a new safe and secure virtual mentoring offer for both mentors and mentees (aged 18 to 25 years old) which includes; sign up onto the platform, completing a profile, undertaking mandatory online mentoring training, attending a mandatory online workshop facilitated by experts, matched digitally and then meeting for one hour once a month via video conferencing. 1MM also provides ongoing online support to mentors and mentees by delivering relevant employment/careers and wellbeing related workshops on a monthly basis. Pre - pandemic mentoring took place face to face for one hour, once a month for up to a year on the site of youth partners. We have established 2,000 mentoring relationships partnering with over 200 employers and 100 youth partners.
The Role:
As Technical Lead, you will manage the delivery of technology capabilities through your own technical ability, manage outsourced vendors and direct resources as they become available. The Technical Lead will also monitor satisfaction, ensure on-time delivery, minimise outages and measure against defined targets. In 12 months’ time, you will provide the technology platform to allow for a secure and safe offering for young people to benefit from mentoring according to 1MM’s delivery model
Please note this is a full-time role offered on a one-year fixed-term contract.
For full information about the role (including complete job description; frequency of work and rate of pay), please see our job pack attached.
Application is made by submitting a CV and personalised Cover Letter: - CV should be tailored to demonstrate how you meet the competencies - Cover Letter should refer to two competencies where you are particularly strong. The Cover Letter should also detail why you are interested in the role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 2 pages of A4. Please note, we will not be accepting applications without a Cover Letter.
The client requests no contact from agencies or media sales.