Insight Manager Jobs in Charing Cross, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We are excited to be recruiting for a Senior Celebrity Liaison Executive to project manage celebrity relationships for Age UK and Age International, organising in-person activities, researching new partnerships, and creating regular cultivation opportunities.
The successful candidate will play a key role in delivering our ambitious strategy to grow the Charity's pool of celebrity supporters, joining the Cultivation and Celebrities team which sits within our newly created Communications and Brand division.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office at least once a week - the team currently attend the office on Wednesdays. There may also be additional office days to support events and attend meetings.
Please see job description for all responsibilities.
Must haves:
* Proven experience of working with and influencing celebrities, securing high level support for charity campaigns and events.
* Strong social skills and proven experience of communicating with a wide range of audiences and stakeholders (written and oral).
* Relationship building skills and proven networking experience.
* Excellent organisational, planning and project management skills.
* Ability to prioritise workloads, manage competing demands and work under pressure to tight deadlines.
* Self-motivated and proactive, with a can-do attitude.
* Excellent attention to detail.
* Good working knowledge of MS Office products and databases.
* Understanding of risk management.
* Excellent problem-solving skills.
* Ability to work collaboratively.
* A keen interest in celebrities and entertainment news, and knowledge of digital influencers.
* Be an expert in your field and provide consultancy to your colleagues when needed around how celebrities can add value to their campaigns and projects.
* Experience of managing multiple and often conflicting priorities
Other relevant details:
* Assist at celebrity visits/appearances and events that may fall outside of office hours, including travel and overnight stays.
* Required to attend external meetings in person, representing Age UK and Age International.
* Demonstrate empathy and understanding for the issues faced by older people.
* Work and support across the wider Events and Celebrities Team as required.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Purpose:
To work as part of a team that provide high quality services to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
- Use of own car, ability to travel to support service users / attend meetings.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at R.A.B.I.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Reports to:
Assistant Director, International Fundraising
Salary:
£38,000 - £43,000
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Be aware of GDPR and its implementation in European territories
- Perform and manage any other projects or duties requested by the supervisor
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
Role: Change Communications Manager
Location: London, Haig House, with hybrid working
Contract Type: 18-month Fixed Term Contract
Hours: 35 hours per week, Monday-Friday
Salary: £42,192 to £45,252 per annum, pro rata, inclusive of London Supplement
Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?
We’re looking for an exceptional internal communications professional to play a critical role in leading the development and delivery of the change communications for RBLs transformation agenda in this newly created Change Communications Manager, 18 month Fixed Term Contract.
Are you ready to join a growing team who are passionate about making a difference to our Armed Forces community? If you thrive on working collaboratively to deliver transformational change, this could be the role for you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Our Transformation Management Office (TMO) is evolving to respond to the ever-changing needs of our beneficiaries. We are bringing together a new team of project and programme management, insight and evaluation, change leadership, and change communication professionals to shape our change agenda and deliver our transformational initiatives.
This role will see you accountable for developing and implementing a plan to support the large transformation agenda underway, working alongside the TMO, Change Leaders, Transformation Cluster Leads, and project and programme teams across the organisation.
Reporting to our Head of Internal Communications and Engagement, key responsibilities will include:
· Create and deliver impactful communications and engagement plans to fulfil the objectives of the change programmes.
· Ensure the change communications align with and support our strategic priorities
· Provide communications expertise and hands-on support to successfully manage and embed change throughout the transformation portfolio working with Cluster Leaders, Executive Board sponsors, and project and programme teams
· Work collaboratively with Internal Communication & Engagement colleagues to ensure that change communications are fully aligned with the wider internal communications agenda
Your proven track record in designing and implementing change communications strategies and plans for complex, geographically dispersed audiences, coupled with strong networking and influencing skills will be crucial. You’ll bring a natural flair for crafting compelling copy, and, with your first-class stakeholder management skills, you'll build relationships, provide expert advice, and work collaboratively to deliver impactful change communications.
Here at RBL we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, with a minimum of two days per week at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing date: Monday 15th April 2024
Interview Date: Wednesday 24th April – to be held in person at our Head Office in London.
You’ll need to allow 90 minutes for the interview that will consist of competency and values-based questions, a presentation, and a written test.
We may close this vacancy early if we believe we have strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Closing date: 16th April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience? We’re looking for someone motivated, innovative and collaborative, who will use their deep knowledge of volunteering good practice, systems and efficient processes across key areas of the volunteering journey to make sure the experience for our Society’s Volunteers and Volunteer Role Managers is the best it can be.
This role will sit within the Volunteering Team, part of the People directorate, and will work across Alzheimer’s Society leading the experience team as the first point of contact to provide exceptional service across key parts of the volunteering journey, including attraction, recruitment, onboarding, training, engagement, and wellbeing support.
This will be a busy and challenging role; you will need to be curious; data driven, focused on customer experience, accessibility, EDIB, and encourage a learning and improvement culture. As a key part of the volunteering management team, you’ll be confident in facilitating, collaborating, project management, demonstrating excellent collaboration skills including stakeholder engagement.
It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. As a leader of the ‘delivery’ element of the team, you will be a critical role in bringing this to life.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Lead and inspire a team to deliver exceptional service
- Ensure efficient, consistent, best practice delivery of key journey steps, including attraction, safer recruitment, onboarding, training, and wellbeing support.
- Work collaboratively to prioritise, plan and achieve success with multiple teams.
- Use data and insight to inform planning and decision making, as well as continuous service improvement and team performance.
- Champion Volunteers and Volunteer Role Managers well-being, providing safe supportive spaces and practical support where needed.
- Demonstrate commitment to inclusive working, ensuring equality and valuing diversity, with a focus on accessibility supporting people with lived experience. Role modelling behaviours, challenging our thinking, and amplifying and involving volunteering audiences to shape our work.
- Be as comfortable talking to someone with dementia as you are to our volunteers or leadership team.
- Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.
Application Process
Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
As the Community Fundraising Manager, you'll collaborate closely with a diverse fundraising team, playing a pivotal role in strategically planning, budgeting, and executing a new community fundraising programme. This programme will encompass various initiatives such as 'do your own' fundraising, patient and family fundraising, in-memory giving, and engagement with community clubs, groups, and organisations, all aimed at raising funds for the charity.
In this role, you'll lead a dedicated team to deliver the current community fundraising programme while also working alongside the Head of Community and Events to shape future plans and resource allocation. Additionally, you'll spearhead the implementation of new fundraising opportunities within the Community Fundraising Team, adopting a test-and-learn approach to maximise success and impact.
They are seeking someone with a proven track record in managing community fundraising or events fundraising programmes, consistently achieving ambitious income targets. The ideal candidate will bring experience in delivering data and insight-led acquisition and stewardship programmes, effectively driving acquisition and net income growth. Your ability to cultivate excellent relationships, both internally and with external suppliers, will be instrumental in the success of this role. Additionally, you should be adept at line management and capable of efficiently project managing multiple tasks simultaneously.
To apply, please either send an updated CV in response to this advert, or contact Sean Fallows at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Girlguiding welcomes thousands of new volunteers every year. We know we can do more to make this process easier for everyone, and to bring in more volunteers to deliver more incredible experiences for girls.
We need a volunteer recruitment manager with experience operating at scale, comfortable with working on digital journeys that create real-life experiences. You'll be great at building relationships and work closely with our country & region teams, our central marketing team and other colleagues across Girlguiding to make best use of insight to grow volunteering. You'll be working in the central volunteer experience team; we're a large and friendly team, passionate about improving the experience of Girlguiding volunteers and giving more girls the chance to be part of guiding.
Are you a data driven entrepreneur with experience in managing system improvement and practice in customer focused teams? Are you passionate about making sure people get the support they need to transform their lives?
If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen. We provide a range of services for people affected by spinal cord injury, and this provides us with a unique insight into the issues they face in their day-to-day lives.
The role of Data and Systems Manager is a new one, and reflects the growth and diversification of how we reach our audience and offer them support. We want to reach everyone affected by spinal cord injury across the UK. To do that, we know we need to make best use of our data and systems to make informed decisions and offer the right support at the right time.
As our first Data and Systems Manager, you will have the opportunity to bring your own creativity and help shape the role. Reporting to the Data Protection Officer but working across the whole organisation, you will oversee and constantly improve our data and how we use our systems; whilst seeking out new ways for us to develop and improve how we work. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
How to apply
• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
• A (maximum) two side A4 supporting statement (saying why you want the job and explaining how you fit the person specification). This statement is crucial; CVs alone will not be accepted. See overleaf for guidance to help you make the most of your application.
• A completed equal opportunities form (this is optional)
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First interviews will be held from the week beginning 8th April.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
The Senior Donor Relations Manager will develop, sustain and nurture lifelong relationships with donors - before, during and after their gift. You will work closely with the philanthropy, corporate, grant team and clinical colleagues across the 3 hospitals to produce compelling and bespoke impact reports, communications and engagement opportunities for donors. The role is the subject matter expert in donor relations and will provide expert advice to stakeholders across the fundraising team and three hospitals regarding donor relations and stewardship activities.
This will mean working strategically to make recommendations, deliver and implement a range of meaningful donor experiences, communications, recognition opportunities, costings and activities for our most significant donors, deepening their connection to the charity and connecting them with the tangible impact of their giving.
To be considered for the role, you will bring experience of translating audience insight and profiling into key messaging and engaging content. You will have experience of planning and managing time pressured projects, of managing multiple projects simultaneously, and experience of using Raiser's Edge or similar customer/donor data base.
To apply, please either send an updated CV in response to this advert, or contact Frederick Hillinger at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This new Legacies Manager role is an exciting opportunity to deliver Speech and Language UK's first proactive legacy programme, which is a key part of their new strategy.
For 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. Speech and Language UK helps children with communication disabilities and provides a unique combination of specialist therapy, teaching and care for children, information for families, and training for teachers and other professionals.
To deliver their new strategy, the charity have created several exciting new roles, all aimed at embedding a relationship fundraising approach to engaging and inspiring institutional, high net worth and long-term supporters.
As Legacies Manager, you will develop, manage and grow the organisation’s legacies portfolio, including securing legacy pledges and stewarding donors who have chosen to leave a legacy gift.
There is an option to work remotely (UK-based) or hybrid (2dpw in Islington office) for this 21 hours a week, part-time role – please discuss options and FTE implications with Joe.
As Legacies Manager, you will:
- Work alongside the Head of Philanthropy and Partnerships to develop and implement Legacies operational plans to maximize income in line with agreed targets
- Lead and manage relationships with legacy supporters to achieve and exceed income targets
- Provide insight and learning so that the charity can optimize its initiatives both in lifetime-giving and legacy fundraising
- Build and maintain excellent relationships with a portfolio of actual and potential legacy supporters
Ideal skills and experience:
- Proven track record in legacy giving
- Demonstrated success in developing and maintaining relationships with legacy supporters
- Strong understanding of relationship fundraising and legacy giving, including the latest trends and opportunities
- Passion to support Speech and Language UK’s mission and values
Benefits include:
- 28 days per year (including 3 Christmas closure days) plus all bank holidays. 2 additional days annual leave after 5 years’ continuous service
- Life Assurance – x4 annual salary
- Perkbox – Online and instore discounts ranging from retail to restaurants, cinema tickets and fitness.
- 24/7 employee assistance helpline, up to 4 structured counselling sessions, wellbeing resources and much much more!
- Free annual flu vaccinations
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Innovation Manager.
You will take the lead in developing new fundraising products for UNICEF UK, using a structured innovations approach. You will work closely with other stakeholders across UNICEF UK to bring new products to market.
Your skills will include the awareness of innovation techniques and you would have used those techniques to develop mass market products, from conception and sprints to prototyping and testing and delivery.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Thursday 4 April 2024.
First Round Interview date: Thursday 18 and Monday 22 April 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with?
Right now, we’re looking for a Registered Manager for our Crisis Recovery Service in Ealing.
As well as responsibility for the operational management of the service, including service delivery within policies, procedures and quality standards, the Registered Manager will ensure the service complies with relevant legislation and will oversee the work of a team that comprises of 1 Peer Support Coordinator, 1 Administrator, 1 Community Links Worker and 2 Team Managers that provide line management support for 15 Recovery Workers.
The Registered Manager will also help the Regional Operations Lead to prepare and deliver business plans and budgets. Substantial experience of contract management and the competency it takes to manage regulated activity and attain relevant qualifications as well as meeting the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery/crisis management model and the ability to ensure the safe management of medication.
You are outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills. You will also need skills in managing conflicting demands and priorities, motivating staff and delegating work, as well as a good understanding of managing client risk and safe working practices. A relevant professional social care qualification to support your experience would also be an advantage.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
Are you passionate about supporter experience and making an impact to transform survival for pancreatic cancer?
Look no further, we are expanding our fantastic Engagement, Marketing, and Communications team and we are now seeking a Supporter Experience Manager to join us. This role is known internally as an Audience Journey Manager.
This role is fundamental to deepening engagement, increasing loyalty, and driving up income so we can better deliver our ambitious 5-year strategy to transform survival for pancreatic cancer. You will join us at an exciting time to improve primarily our supporter journeys but will also focus on audience experience across the charity, including our support services, fundraising, campaigns, and marketing activity. You’ll be taking stock of our current journeys - working with a wide range of stakeholders to evaluate what is working well, where there are overlaps and pain points, and how we can make improvements. You will then continually champion the needs and expectations of our audiences in the development of new journeys and activities, working as part of other transformational programmes to deliver a first-class experience for our audiences.
You’ll also be providing clear and practical support to steer teams to work in a more audience-centered way and your approach will be based on data-led insights, making use of a suite of exciting new tools and audience analysis we have recently undertaken.
About you
- Experience in mapping, developing, managing, and analysing a matrix of multi-channel journeys.
- Experience in analysing various forms of audience insights to develop tangible actions for teams to apply to their activities
- Experience in championing the audience voice and encouraging teams to shift to a more audience-centred way
- Strong project management skills with the ability to lead cross-functional project groups
If this sounds like you – we’d love to hear from you!
About working for Us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our four values:
- Pioneering
- Compassion
- Determined
- Integrity
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK, our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background can think of no better way to do this than by ensuring that this role fully represents our intent therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
How to apply
- You can download the Job Description and Person Specification on our website for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Sophie Reeve (contact details are on our website's advert).
- To apply, please complete the online application form on our website, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely via Teams in April.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.