Reporting to: CEO until March and then Director of Programmes and Innovation

Location:London Office based with travel across the region and occasional national travel (ccurrently remote working due to Covid-19)

Hours: Part time at 80% ( Mondays, Thursdays Fridays mandatory). Some evening and weekend work required. Further hours may be available based on funding.
 

MORE ABOUT THIS ROLE

This is a unique role at an exciting and pivotal time of growth for The Sophie Hayes Foundation based in our largest delivery location. 

The successful candidate will work with our London team to manage and deliver remote, 1-to-1 and group employability support service by coaching survivors of trafficking to: grow in confidence, develop employability skills and to access vocational placement opportunities such as training, education, work experience and volunteering.  

This is a role designed for someone who is people focused, has an eye to detail and is: encouraging, insightful, creative, organised and willing to tailor 1-to-1 sessions, to adapt to the changing lives of those you are supporting.Have perseverance, a high level of flexibility and emotional intelligence.You will be quick to listen, understand and lead women forward as they navigate a challenging transition in their lives. You will have initiative with an ability to adapt ideas into action, alongside strong partnership skills as you build relationships with referral partners across businesses, social enterprises and colleges across London and the South.

REQUIRED MINIMUM OF 3- 5 YEARS EXPERIENCE

Essential:

1. Experience of either teaching, coaching, training or support work: 
   1. Helping people access work, training and education, and understanding the commercial workplace
   2. Experience of helping people develop CVs, interview skills and career plans.
   3. Bringing out the best in those around you.
   4. Curious, insightful and committed to the growth of everyone you work with.
2. Forming partnerships: Creating and building alignment with diverse partners over a shared agenda.
   1.  Experience in influencing others for a common goal and managing complex stakeholder relationships.
3. Support work: Supporting vulnerable individuals on a remote, group and 1-to-1 basis to overcome challenges, advocating for them, following up and breaking down barriers to progress.

Technical Essential

1. Database proficient (Blackbaud preferred)
2. Microsoft Suite 
3. Advanced level of report writing and english proficiency

CORE ACCOUNTABILITIES

1. Employability Support Work – Deliver remote, group and 1-to-1 support to survivors of trafficking, with a focus on identifying strengths, purpose and career plans, in a manner and approach consistent with our Employability Programme (focus on identity, hope and empowerment).  
2. Provide insight and input into all aspects of the Employability Programme.
3. Identifying and matching individuals on volunteer placements, training or work shadowing opportunities
4. Working in collaboration with NGO partner case workers to support the activation of longer-term training plans in a suitable location for the individual.

Partnership Creation and Management

1. Build and maintain relationships with employability and training partners across London and the South (and elsewhere in the UK as defined through the programme delivery).
2. Identify suitable placement or training experiences that will further the career path for participant survivors. Continue to review the success of placement providers, resolving any issues as they emerge and working to continually enhance the experience and outcomes for all parties involved.
3. Create and maintain training partnerships available for Employability Programme graduates across London & South
4. Ensure ALL compliance with our safeguarding principles, policies and procedures  
5. Work closely with the other Employability Coaching Coordinators to ensure growth and develoment of all programme participants.

Monitoring, Reporting, Evaluation

1. Ensure delivery of funder KPI’s and terms of grant related to the support work component of the programme.
2. Collate qualitative and quantitative data and stories for use in ongoing funding reports and future funding bids
3. Support monthly trustee reporting and annual report requirements as required
4. Continually enhance and improve the support service based on a formal process of review and implementation

Supporting the wider organisation

1. Delivering regular and effective communications for the wider team regarding the overall programme and employability support work progress.  
2. All other duties as assigned.

The people that we work with come from all over the world and have a wide variety of beliefs, experiences, backgrounds. We are committed to sharing and reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups

Please note: We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation or age.

However, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 20

Full time, 37 hours per week (job share applications considered)

Location: East Berkshire (Bracknell and Maidenhead)

This is a new full-time role in a new organisation and presents a genuine opportunity to shape the service to meet our clients’ future needs. Citizens Advice Bracknell and District and Citizens Advice Maidenhead and Windsor have decided to merge because together we are stronger and more resilient allowing us to grow our vital services.

We know more people need our help and we wish to accelerate operational changes to enable us to see more clients. That means investing in infrastructure and changing our ways of working. We want a Training Manager who can be part of the change - recruiting, training, and supporting the volunteers and staff we need to deliver high quality advice services.

Our ideal candidate will come from an advice services background with the ability to train staff and volunteers. However, we are open to considering applicants from a range of advice and/or training backgrounds who can quickly gain credibility with staff and volunteers.

We value diversity, promote equality and challenge discrimination.

The closing date for applications is Tuesday 9th February at 9.00am.

For further information and to apply, please download the attached documents including Job Pack, Guidance Notes and Application Form. 

No Agencies please

Morgan Hunt are currently looking for a Mental Health Advocate to work from home on a one month placement with a well-known Mental Health Charity.

You will provide advocacy ensuring that service user's wishes feelings belief needs and values are taken into account leading to strong outcomes for the individual.

Helping service users to understand what is being considered around their care, treatment and support you will explain to the service users their options and rights, supporting them so they can fully participate in decisions affecting them.

The role is Monday to Friday 9-5 and requires someone with previous advocacy experience either volunteering or employed. You do not have to be a qualified advocate to apply but experience within advocacy is necessary. The role will primarily be via Zoom or telephone.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are recruiting a Domestic Abuse Outreach Worker to provide emotional and practical support and advice to survivors of domestic abuse. You will work in partnership with other agencies to support client safety, empowering survivors to move forward with their lives. The work is highly confidential, challenging but incredibly rewarding. Working as part of a team you will be responsible for managing your own case work and develop effective relationships with clients enabling them to access support through the different services provided.

Excellent communication skills, empathy and organisational skills are required along with proven experience of providing emotional and practical support to those in crisis. An ability to work independently and prioritise a busy workload is essential. An understanding of the dynamics of domestic abuse would be beneficial, however, training will be provided.

This is a varied and fast paced role with real opportunity to make a difference to people’s lives.

South West Surrey Domestic Abuse Service provides free, confidential, independent and impartial advice to individuals affected by domestic abuse living in the boroughs of Guildford and Waverley.

Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

Then Advance could be the career choice for you!

WE ARE LOOKING FOR AN EXPERIENCED MANAGER TO JOIN OUR MINERVA TEAM AND LEAD OUR WOMEN’S CENTRES AND INTERVENTIONS PROGRAMME.

Job Title: WrapAround Interventions and Centres Manager

Responsible to: Senior Services Manager

Salary: £31,000 - £34,000 dependent on experience

Pension: Workplace pension

Working Hours: 35 hours per week

Work Location: Based at the two London Regional Women’s Centres (West/Hammersmith or North/East) London boroughs, with some travel across London boroughs required.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

What we do:

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls who are survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We specialise in a range of services which support women and girl survivors of domestic abuse, through our Hammersmith offices and at co-located services across five London boroughs. A vital part of our support and advocacy work is crisis intervention for women requiring often urgent help to be safe, as well as longer term trauma-informed support to address the long-lasting effects of abuse. Over 9 years ago we expanded our services to support women across London with short-term offences, many of whom are also survivors of domestic abuse, to reduce or end offending. Our goal is to divert women from the Criminal Justice System at the earliest opportunity and prevent families breaking down as a result.

The role:

This position is a diverse and exciting opportunity for a manager experienced in delivering services to women in the criminal justice system and with a passion for empowering women to regain control of their lives.

You will: -

• Manage the west London and north east London women’s centres and key pan London elements of the service, working closely with partners to implement the WrapAround Service model approach.
• Work in partnership with the Senior Services Manager to develop and implement the specialist programme of workshops and groups, to be delivered locally and at the women’s centres, as well as other specialist services, in partnership with 10 voluntary sector organisations, and the statutory agencies of each borough.
• Support and line-manage the Young Women’s Keyworkers and develop the young women’s service, to ensure that young women are offered support around the nine pathways to offending.
• Provide matrix management for specialist workers who are employed by our partners and are co-located in the Minerva WrapAround team.
• Develop and manage operational partnerships to deliver the services in line with women’s needs, developing, establishing and managing partnership relationships as required to ensure this is achieved.
• Monitor and evaluate data, identify learnings and issues and implement action plans where necessary, to ensure that the delivery of the service requirements, targets and outcomes, as well as any internal and funder monitoring requirements are achieved.
• Ensure delivery of quality systems, ensuring quality of service and safeguarding standards.
• Work closely with our voluntary and community sector partners and local borough partners to build strong working relationships for referral pathways and holistic support for the women.

What you will bring:

The successful candidate for this role will have an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the criminal justice system and the ability to see how violence against women and girls interlinks to women in the criminal justice system.

In short, you will have: -

• Experience of working in the criminal justice system, for example within or in partnership with Probation services or similar offender services
• Strong experience of supervision of staff or volunteers, particularly co-located staff, including managing performance and achieving targets through review of individual and team practice
• Practical experience of working directly with women presenting complex needs related to offending (e.g. substance misuse, homelessness, poor mental health)
• A strong working knowledge of risk management, needs assessment, safety and support planning, particularly with clients with complex/multiple needs.
• A proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services.
• Leadership experience, including building a strong team, and maintaining their motivation, particularly through periods of change.

What we offer:

• 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Staff away days

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career.

For the full job description and person specification please click attached.

Applications close on Monday 25th January 2021.

Interviews will be conducted on Monday 1st and Tuesday 2nd February.

To apply: Please send your CV along with a supporting statement addressing your suitability for and interest in the role, paying particular attention to the essential criteria in the person specification and indicating where you first saw this role advertised, your notice period and salary expectations.

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check.

Exciting opportunity for a trained and qualified counsellor to take over the running of an established prison counselling project and drive it forward into its next phase of growth. This is a chance to make a difference in a dynamic and growing charity, working with some of the most marginalised and deprived women in our communities. Choices is looking for a qualified counsellor who blends warmth and being a people-person with a proactive, can-do attitude, strong project management experience and confidence working with a variety of different stakeholders.

About Choices

Choice4Change is an established service, offering counselling in HMPs Bronzefield and Downview for pregnancy loss and child separation issues. Choice4Change is provided by Choices, a high-impact charity offering practical and therapeutic support to women in London facing pregnancy crises, both in and following the perinatal period. Choices is a faith-based charity operating with a Christian ethos committed to providing compassionate and constructive, non-directive support. 

Choices creates a warm and supportive working environment; we recognise that our staff are our most valuable asset and are committed to supporting each other and our own professional development. We offer 25 days holiday pro rata, as well as bank holidays, and one week of office closure over Christmas.

The Role

As the Prison Counselling Manager, you have responsibility for delivering and developing Choices’ prison counselling service, Choice4Change. This includes overseeing all operational aspects of the Prison Counselling Project; with clinical responsibility for seeing clients in two prisons, managing counselling volunteers and staff, and liaising with partners in the prisons (eg Mental Health Team within the prison).

Your main place of work is shared between the prisons, and the Choices offices near Kings Cross/flexibly at home. The Prison Counselling Manager works at two different prisons during the week and a day from home/the Choices office. Choices is a faith-based organisation and requires key staff to be practising Christians, able to subscribe to the organisation’s Christian ethos and values and to participate in weekly prayer meetings. The Prison Counselling Manager has the following specific responsibilities:

Job Description:

1. Clinical client work

● Attend the weekly Mental Health Team referrals meeting at each prison to process Choice4Change referrals and manage complex cases

● Assess clients for counselling work and match with counselling team

● Provide counselling to individual clients (up to a max of three - four clients per prison)

● Oversee the clinical work of the team and ensure the quality of the Choice4Change service, maintaining best practice in all Choice4Change’s counselling, in accordance with BACP guidelines and the BACP ethical framework and Choices’ Christian ethos

● Attend monthly supervision with Choices’ qualified supervisor

● Provide discretionary advocacy for existing clients strictly on a needs basis

● Take responsibility for maintaining and updating personal counselling skills, as well as knowledge updates eg re abortion law and procedures; adoption law; changes in the prison service etc and disseminating to the team

2. Liaison with CNWL NHS Mental Health Teams

● Liaise with the Mental Health Team manager about the service; maintain good relationships as a voluntary agency working alongside prison staff and healthcare workers

● Monitor and renew Choice4Change’s three yearly Service Level Agreement with CNWL NHS Foundation Trust.

● Negotiate funding for the counselling service with senior staff of the Mental Health teams

● Ensure C4C is adequately publicized at the prisons

3. Management of Prison Counselling Team

● Manage a team of two staff members providing counselling across three prisons

● Recruit and line manage a volunteer team (between 6-8) of counsellors (usually on placement for their training institutions) using a standardized application form and procedure

● Support the counselling team:

o Organise formal monthly, group supervision with a qualified supervisor and monthly team meetings

o Organise the required training (prison induction, computer and data management systems etc) for new volunteers and ensure they attend all necessary prison training, are kept informed of changes in the prison service and are offered skills update sessions

o Organise and provide training for volunteer counsellors in using the ‘Time to Heal’ counselling material

● Ensure all personal data is managed in line with data protection legislation

4. Reports and statistics

● Maintain up to date data on prison counselling client numbers and service evaluations on Choices’ database (Salesforce) and on prison NHS database

● Create procedures where necessary to ensure all volunteers are maintaining up to date records

● Provide annual whole project report for CNWL NHS Trust line manager at each of the prisons

● Provide annual update and statistics on C4C for Choices’ Annual Report

● Write quarterly reports for CNWL NHS Trust for the Quarterly Contract Review

5. Operations

● Finance: work with the Executive Director to:

o Feed in to budget setting and manage annual spend of the prison counselling budget

o Contribute to allocation of restricted funds

o Write grant fund reports as required

● Policies: contribute to all policies relating to the Prison Counselling Project (eg safeguarding, client protection, confidentiality, data protection) in conjunction with the ED and the Board

● Fundraising:

o As required, contribute statistics and case studies to bids for new grant applications for the prison counselling work where appropriate and compile grant reports as required by funders

o Contribute to other Choices fundraising initiatives and events along with other members of the management team, where appropriate

Person specification

● Qualified and preferably registered counsellor or therapist within any orientation

● Proven project management experience including: team management (including volunteers), budgets, monitoring and evaluation

● Highly organised and self-motivated

● Strong administrational skills and experienced in use of databases and online administration/project management software, confident with MS Office and word processing etc

● Confident communicator with written and oral skills – including ability to work with internal and external stakeholders

● Passionate about supporting women within the criminal justice system - preferably previous experience with this client group or similar

● Experience of working in prisons

● Work well and proactively on your own and in multidisciplinary teams

● Ability to work under pressure and flexibly within the confines of a restrictive institution

● Preferably has a car – able to travel to Surrey prison(s)

● Practising Christian and able to subscribe to Choices’ Christian ethos statement

(As this post entails managerial responsibilities, an Occupational Requirement is applied which requires the post holder to be a practising Christian who is comfortable attending and leading prayer meetings.)

Using the person specification and job description for this post please explain in your covering letter how your experience and achievements to date qualify you for this role. Please illustrate your skills and knowledge with specific examples from your education and employment (paid or unpaid) so far.

Please supply the names and contact details of two referees, one of which should be a previous employer and one a senior leader in your church. Neither should be related to you. References will not be taken up prior to interview.

If you have an up to date DBS and/or have already been cleared to work in prisons, state this in your application. Please also confirm that you have the right to work in the UK.

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with the line manager/trustees based on needs/demands in the work of Choices.