It Business Partner Jobs
Are you an enterprise or solutions architect who is passionate about technology? Looking for an opportunity to use your skills to contribute to improving animal welfare?
We’re looking for an Enterprise Architect who will guide the organisation through ongoing digital transformation and optimisation initiatives.
About this role:
As Enterprise Architect, you will:
- Bring the IT architecture strategy in line with the charity strategy to allow Dogs Trust to achieve its objectives in the most effective way,
- Own the overall architecture domains for the charity,
- Produce, maintain, and communicate Enterprise Architecture artefacts, as well as developing policies and standards,
- Work closely various internal business leaders: including subject matter experts, project managers and Business Analysts, and external solution architects to deliver solutions for the organisation.
About you:
To be successful in this role you will need broad technical knowledge, with the ability to design end-to-end systems at a high level, with a clear understanding of a number of applications. We are using Salesforce and Informatica, so we’d love to hear from candidates with experience in these. You’ll also need to be a self-starter, who is passionate and motivated about delivering solutions and takes a proactive, strategic approach. It’s also important that you’re a people person, who is a great team player and excellent communicator, with the ability to engage colleagues from different parts of the organisation, and bring them on the transformation journey with you. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The department focuses on delivering innovative solutions to support transformation initiatives and operational services across the charity.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team.
Responsibilities of our CRM Technical Lead:
As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department.
What we’re looking for in our CRM Technical Lead:
- Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential
- Experience in product ownership/leading CRM replacement projects or large process change - essential
- Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders
- Exceptional communication skills and ability to deal with all departments across the organisation
- Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services
- Organised with good planning skills
- Understanding of cloud hosting services
What we can offer you:
- salary of up to £48,444 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 6th May 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role will provide day-to-day administrative support and project support to the department head and the overall team to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Develop a thorough understanding of Muslim Aid’s work areas in order to ensure strategic linkages / appropriate dissemination of information or assignment of actions.
- Develop, maintain and review administrative systems to achieve maximum efficiency and to have high-level exposure across the organisation including admin, finance, IT, HR, supporter services, IP, comms etc.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Assist the Head of Income Generation and Marketing with the preparation of PowerPoint presentations, documents, briefing papers, action points and reports as requested and to track work across all relevant departments to ensure the nominated Manager undertakes action within the agreed timeframe.
- Provide administrative support to Head of Income Generation and Marketing in preparing and drafting correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required by the Head of Income Generation and Marketing.
- Be the gatekeeper and first point of contact to stakeholders, assessing priorities, redirecting calls, enquiries, and face to face meeting appointments.
About You:
- To be successful in this role you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Provide excellent customer service to internal and external stakeholders, ensuring their needs are met promptly and efficiently.
Why you should apply:
Are you searching for a fulfilling and impactful career opportunity that allows you to make a positive difference in people's lives while building valuable skills and experiences? If so, applying for the Administration Support Officer (IGM) role might be the perfect choice for you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
To apply please submit your cover letter (no more than 1 page) and CV.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
We are seeking a proactive, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, maintain our digital systems including CRM, and be able to work both independently and as part of a small team.
Main Role & Responsibilities
The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. This role will be responsible for supporting the development and maintenance of Ygam Connect (Sharepoint intranet), including migrating files and business processes, liasing with the external developer and working with Connect Champions across Ygam.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Tech Support - Permanent Vacancy from May 2024
At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.
There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.
As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.
Key Facts
Job Title IT Tech Support
Description On-site 1st and 2nd line IT support
Salary £30k per annum full-time equivalent
Office 223 Windmill Road, London, W5 4DJ.
Contract Permanent
Start date May 2024
Hours 14 hours a week, flexible over 2-4 days
Line manager CEO
Location This is an in-person role, based in our offices at W5 4DJ
Holidays 25 days pro rata
Responsible for Implementing IT best practices (processes, procedures, tasks, and
checklists) for the smooth running of community healthcare services.
Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk
External Support 3rd line support from a specialist IT company (remote; on-site as nec.)
Main Purpose and Scope of the Role
This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.
Key Responsibilities:
● Troubleshoot IT based systems, hardware, and software issues for colleagues
● Onboard/offboard employees for IT system; set up all user credentials
● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)
● Help staff with Google, Windows, email, VPN and applications like Staffology HR
● Support Senior Team with roll-out of our first self-service HR portal for all staff
● Manage device inventory and purchase new supplies and equipment as needed
● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)
● Ensure all IT hardware and software is well maintained (documenting actions)
● Develop and update IT policies, subject to board approval
● Advise Senior Team on cost-effective digital forward planning and investment
● Support Senior Team to create a cybersecurity strategy (based on security audit)
ROLE DOES NOT DO - the following high-level tasks covered by external IT company
● Outside IT Manager builds and maintains the organisation’s network and server
● Outside IT Manager manages software licences and supports key tech purchases
● Outside IT Manager sets up core installations on machines for new staff
● Outside IT Manager troubleshoots major issues when your role needs help
Person Specification
Essential Skills and Qualifications:
1. Experience of either Customer Service, Charitable Sector or Small Business
2. Trouble-shooting experience while providing remote and onsite IT tech support
3. Documentation of IT processes, good time management skills and attention to detail
4. On-site management of Active Directory, Network Access Storage (inc. RAID)
5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools
6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!
7. Working knowledge of information data security and mitigation of cyber risks
8. Aptitude for IT skills development and staying on top of current industry standards
9. Good problem-solving and communication skills, being able to think on your feet
10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)
Desirable Skills and Qualifications:
11. Basic networking skills e.g:
● CompTIA A+ or experience of office IT support function
● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification
12. Working understanding of ITIL Version 3 or 4 framework
How to Apply and Interview
Closing date: Monday 22nd April at 12 midday
Interviews: Week commencing 29th April 2024
Please forward your CV for consideration. CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
IT Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 6 May 2024
Salary: £38,000 to £43,000 (depending on experience)
Job Reference: ITMA2 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We have an excellent opportunity for a permanent IT Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
This is a fantastic role working with a small team for a forward-thinking and ambitious charity. The role needs someone with a hands-on, positive attitude to getting things done, and working collaboratively to facilitate the provision of IT solutions which enable CILIP to harness the new capabilities of digital and data achieved through the Digital Improvement programme. The role needs someone adaptive, flexible, and able to lead/manage change. We are looking for an excellent IT professional who champions the use of technology to improve organisational performance and customer experience.
The ideal candidate will have a broad experience in delivering digital improvement programmes for organisations through proactive business partnering, and will possess integrity, resilience and the ability to communicate effectively with employees, management and external stakeholders. The main responsibilities of the role include:
- Ensure smooth functioning of IT and digital systems across the organisation
- Provide user support, including issue resolution and proactive identification of issues
- Act as a digital champion, optimising existing and planned systems and platforms
- Assist in developing incident response procedures, disaster recovery plans and cyber security policies
- Work as part of the cross-organisational ‘digital team’ to integrate platforms, refine procedures and support departments in utilising IT tools effectively
- Prioritise data security and uphold the maintenance of system backups
- Maintain relationships with external IT support contractor, suppliers and supervise external engineers
If this sounds like you, please don’t delay in applying!
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Registered Charity No: 313014
Why work for CILIP
- Hybrid working
- 25 days' annual leave plus public holidays (increasing after 3 years’ service)
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- The option to buy up to 5 days' additional annual leave
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Please send a CV and supporting statement highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on Monday 13 May 2024.
• Second interviews (in-person at/near The British Library) will be held on Wednesday 22 May 2024.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
If you need any reasonable adjustments for any part of the recruitment process please do let us know.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
The client requests no contact from agencies or media sales.
For more than 30 years, War Child has been driven by a single goal – ensuring a safe future for every child affected by war. We aim to reach children as quickly as possible when conflict breaks out and stay long after the cameras have gone to support them through their recovery. We work with local communities and governments to help protect and educate children, and support them to heal and learn, for a safer, brighter future.
Last year, War Child UK agreed to come together with War Child Holland, War Child Germany, War Child Sweden and Children in Conflict in the USA, each of whom previously operated as independent NGOs, to form the War Child Alliance, which went live in January 2024. The new Alliance now runs our overseas projects, our research, scaling and advocacy programmes on behalf of us all, utilising our collective power and influence to have the greatest possible impact for children affected by war. As a member of the new Alliance, War Child UK is now a highly effective and innovative fundraising entity, raising crucial funds and awareness of our work globally.
Join us as our Director of Finance and IT at War Child UK, a pivotal role within our Leadership Group reporting directly to Helen Pattinson, CEO. Your role is to lead our finance and IT, but as a member of our leadership group to take joint responsibility with other Directors for leading the organisation.
As Finance and IT Director, you'll lead the optimisation of our finance and IT systems to streamline recording and reporting of financial transactions. Your analytical skills will be essential as you explore cost and income centres, supplying vital data necessary to significantly enhance our fundraising efforts.
Beyond day-to-day operations, you'll play a strategic role in long-term financial planning, fostering collaboration across the War Child Alliance. Together with fellow leaders, you'll steward the wider organisation, ensuring War Child UK is ready for success and equipped with ambitious financial investment frameworks.
Success in this role also entails ensuring our IT systems maintain the highest standards of excellence, delivering accurate and timely financial performance insights. You'll contribute to a vision where War Child UK achieves extraordinary results within a financially sound Alliance, empowering members to maximise their impact while being accountable for every penny raised.
You will be a qualified accountant with exceptional strategic and operational experience. You do not necessarily need to have prior international development experience, although you will need to demonstrate that you can build effective working relationships with overseas counterparts. Experience of working within a complex fundraising environment would be highly advantageous though. For this role, we are also as keen to hear from experienced directors who are excited by what we do as we are from those for whom this would be their first senior leadership role.
Tall Roots is acting as an employment agency partner to War Child UK. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Global IT Operations Manager
Contract type - Permanent, Full Time, Hybrid
Location: The role will be based in the UK or one of the following countries where WaterAid works: Sweden, South Africa, Kenya, Pakistan or Nigeria, subject to right-to-work eligibility in the respective countries.
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below Role-based in
- UK, Grade 3: £48,314 - 50,729 GBP with benefits
- Sweden, Grade D: 37,000 - 47, 000 SEK per month with benefits
- South Africa, Grade F: 716,121 - 895,152 ZAR per annum with benefits
- Nigeria, Grade F: 16,281,102- 20,747,993 NGN per annum with benefits
- Pakistan, Grade F: 3,960,000 - 7,376,916 PKR per annum with benefits
- Kenya: competitive salary package with benefits
About WaterAid:
Want to use your skills in IT Service management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Global IT Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid IT team is customer-facing with a remit for front-line service operations, cyber security, technology change and project delivery, in addition to the development and support of IT infrastructure and application services running across our global organisation. The team also has direct responsibility for 250+ staff working in the UK and provides services and support for WaterAid staff across 20+ countries.
About the Role:
- Manage a team of IT professionals, providing guidance, performance feedback, and professional development opportunities whilst creating a sense of teamwork by pulling together colleagues with differing skillsets and expertise.
- Implement processes for tracking procurement, deployment, maintenance, and retirement of all IT assets including hardware, software, and licenses. This will require collaboration with our managed service provider.
- Act as the ITSM tool global administrator, assisting country program offices with maintenance, support, access, development of processes & training.
- Develop, update, and enforce IT policies and procedures in alignment with industry standards and organisational goals.
- Manage the IT departments hub on the internal intranet platform, ensuring that it provides up-to-date information, news, and resources to employees.
- Oversee the transition of completed IT projects from the internal IT operations team, with potential collaboration from 3rd parties to the MSP service delivery team.
- Collaborate with the finance department to code, integrate, and maintain IT-related financial transactions in the organisation's financial systems ensuring accurate allocation of costs, budgets, and expenses related to IT operations.
- Provide oversight and leadership to the Global IT Operations team to ensure a high-quality service is delivered that meets the needs of the stakeholders.
- Establish and maintain a centralised knowledge base repository containing technical documentation, troubleshooting guides, best practices, and user manuals.
- Ensure that IT policies are communicated effectively to all relevant stakeholders and are consistently followed.
- Evaluate and implement automation tools and technologies to streamline repetitive tasks, improve efficiency, and reduce human error.
- Develop technical relationships with key suppliers and business partners.
- Ensure that project handover agreements are clearly defined, detailing responsibilities, documentation, support processes, and timelines.
- Develop and manage the IT operations budget, identifying cost-saving opportunities without compromising service quality.
- Organise the establishment and configuring of training resources for global IT staff as required.
About You:
- Proven experience in IT Service Management.
- Effective leadership and team management skills to coordinate cross-functional teams and drive collaboration.
- Demonstrate a deep understanding of ITIL framework and practices to ensure effective IT operations.
- Experience of working in technical teams delivering complex solutions.
- Strong interpersonal, negotiation and influencing skills and experience of liaising with senior stakeholders to deliver activities.
- Strong analytical and problem-solving abilities to identify process bottlenecks and implement improvements.
- Project management skills with the ability to prioritise tasks and manage multiple initiatives simultaneously.
- Excellent communication skills, both written and verbal, to convey complex technical information clearly to various stakeholders.
- Be able to demonstrate evidence of delivering successful target operating model improvements.
- Adept at using relevant software tools and platforms for asset management, knowledge base management, project management, and more.
Desirable skills
- IT Project Management expertise
- ITIL Certification
- In depth knowledge of the agile delivery cycle.
- Worked with a Managed Service Provider in a previous role.
Closing date: Applications will close at 23:59 on 6th May 2024. Availability for interview is required the week commencing 13th May 2024 .
How to Apply: To see the full job pack, please click 'Apply'. Please answer the following questions when submitting your covering letter using no more than 2 sides of A4.
- What excites you most about joining WaterAid?
- What is the depth and breadth of your experience leading IT Service Management across different regions?
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Closing date: 10th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Alzheimer’s Society, the UKs leading dementia charity is looking for a Technology Business Partner who will be crucial in bridging the gap between technology and other directorates across the Society.
You will be responsible for driving the technology strategy, fostering relationships, and ensuring alignment between IT solutions and business needs within assigned business areas. You will collaborate with stakeholders to identify requirements to deliver effective solutions.
Reporting to the Business Engagement Manager within the IT department, you will be instrumental in providing an enthusiastic, user focused approach, utilising excellent communication and influencing skills to manage the relationships within a given business area.
The role will play a significant part in the development and delivery of the technology business partnering approach for the Society. Engaging across the Society to support the organisational strategy and ensuring strategic alignment between the technology function and the given business area, so that the organisation can achieve its objectives assisted by technology.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Demonstrate experience of developing and maintaining key relationships across directorates within an organisation
- Share the drive, ambition and passion of the IT department to develop positive cross-functional relationships, acting as a trusted partner to support our Help and Hope strategy.
- Demonstrate a commitment to teamwork and shared ownership.
- Experienced in prioritising request and managing expectations.
- Strong stakeholder management skills and experience of managing long term relationships with stakeholders or partners, establishing a common strategic goal.
- Attentive listening skills when gathering critical requirements or understanding the basis of user concerns that are being articulated.
Person Specification
- Excellent communication and collaboration skills, both verbal and written
- Able to communicate effectively with people with various levels of confidence with technology.
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
- Be passionate with a ‘can-do’ attitude
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.
The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.
We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.
CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.
Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.
Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.
They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.
Key Duties and Accountabilities include:
● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.
● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.
● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.
● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.
● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.
This is a full-time role (1 FTE)
There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010
The Finance Systems Analyst is a newly created role which will have responsibility for the efficient running and maintenance of ClientEarth’s finance systems, including Access Focal Point- which has been in use for over five years and Workday Adaptive Planning, a new system for the organisation. This role is required due to the rapid growth of ClientEarth and investment in new systems. You will provide essential support for current finance processes, suggest improvements to those processes to maximise their value and provide input into systems strategy for the finance department into the future.
Meet your Manager
In this role, you will be managed by Catherine Adams. A finance professional for thirty four years, Catherine has had a career of two halves, first in the corporate sector working for BDO Binder Hamlyn, Boots UK, Waterstones and Tesco and then in the Charity sector, gaining an MSC in Charity finance from Bayes Business school, working for MSI Reproductive Choices and joining ClientEarth in 2021. As Head of Finance, Planning and Analysis, Catherine manages a team of ten business partners supporting the programme and core staff in their vital mission to use the power of the Law to bring about systematic change to protect the earth.
Main Duties
Systems improvement and efficency
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- Supporting the Head of FP&A with the Workday Adaptive modelling and build to enable value added performance review and reporting in line with organisational strategy.
Systems Administration
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- Administrator for Workday Adaptive and Focal Point to include maintenance and regular review of users, user profiles, password management.
Role requirements
- An accounting qualification – part or full or qualified by experience
- Previous experience working in a finance team, able to demonstrate an understanding of financial processes (essential)
- Experience with Access Focal Point and Workday Adaptive or similar finance systems (essential)
- Experience working with and reporting from large databases and an understanding of data structures (essential)
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This important role will represent FareShare Sussex & Surrey engaging with corporate partners and key stakeholders such as council leaders, politicians and dignitaries across the region.
Using your experience in engagement and relationship management you will work to consolidate existing partnerships and seek new opportunities across Sussex & Surrey, working to build strong relationships locally and encourage partnership, donations, sponsorships and corporate volunteering. The development team has an ambitious target of £1 million to raise, through various streams including corporate partnerships, individual giving, trust applications and other fundraising activities each year. The role will manage the corporate income stream and requires collaboration with all income generation to ensure effective management and stewardship of all partners.
You will develop an exciting donor journey which engages and encourages support from businesses and key stakeholders. Working with high-value supporters to maintain a good relationship with the organisation and fostering new partnerships.
You will also work alongside our food Supply Manager to help provide a holistic partnership with our suppliers, encouraging them to support our work across the ESG / CSR spectrum.
You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey.
Duties and responsibilities
Business Development and Relationship Management
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Act as main point of contact for existing corporate partners and stakeholders
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Build strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis
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To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term
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Support with engaging FareShare national partners where required
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Capture feedback from businesses to adapt our propositions
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Engage with with external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners and other stakeholders
New Business
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Work closely with the Development Team to identify new business opportunities (including charity of the year partnerships) and to develop new relationships with stakeholders across Sussex and Surrey
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To research and approach companies to maximise fundraising opportunities,Develop and promote sponsorship opportunities and corporate partnership offerings
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Create engaging proposition presentations to approach new businesses engaging with them and s other such stakeholders regularly, hosting visits and attending meetings where necessary
Reporting and Monitoring
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Provide regular reporting for trustees and the Development Team
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To monitor and evaluate all aspects of the partnership, reporting on income and engagement.
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Regular indepth bespoke reporting for our funding partner
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Work with the Head of Development on creating forecasts and budgets
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Ensuring records are maintained through our CRM system, Donorfy
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Adhere to data protection regulation and have an understanding of the Fundraising Regulator guidelines
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.
Qualifications and/or Experience- Essential Criteria
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A level education or equivalent
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Experience of Managing accounts or customers
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Experience of working in sales
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Experience of successfully building long term, mutually beneficial relationships with a variety of organisations.
Desirable Criteria
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Experience of managing dignitaries or high-value individuals
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Experience of working in a fundraising or partnerships role
Skills, Abilities and Knowledge- Essential Criteria
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Proven ability to build cross functional relationships with a customer service focus
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Ability to plan, multi-task and manage your time effectively
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Confident networking and public speaking
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Excellent attention to detail, comfortable using your own initiative, managing priorities and workload
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Problem solving and decision making skills, solution focussed with the ability to support decisions using data and analysis
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Proactive, resilient, and able to work under pressure
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Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online
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IT literacy including use of Google applications
Desirable Criteria
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Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes and targets.
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IT literacy in using Canva or other design applications
Relationships (internal and external) values and behaviours-Essential Criteria
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Brilliant people skills
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Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity
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Comfortable with cold calling new accounts and the judgement to be able to balance persistence with empathy and understanding.
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Ability to create and maintain successful working partnerships with multiple stakeholders
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Able to use own initiative and work independently
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Able to demonstrate a commitment to equal opportunities, inclusivity and diversity
Circumstances:Essential Criteria
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Willing and available to work outside normal working hours occasionally if required
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Be flexible about your working arrangements as the role will involve travel around the region.
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Proof of the Right to work in the UK
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Satisfactory DBS check.
Desirable Criteria
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Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region
Please send you CV and a covering letter explaining how you fulfil the Person Specification. Please also complete and submit the Equal Opportunities monitoring form.
The client requests no contact from agencies or media sales.
PARTNERS RELATIONSHIP MANAGER
Salary: £30,000 - £35,000
Location: Oldham
Contract: Full time, permanent
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK.
UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
How to apply
If you have what it to takes to be part of this interesting and promising journey, please press the apply button.
If you would like more information on this vacancy, please contact us via email.
Main Responsibilities:
• Plan and deliver a new Partners development strategy to secure significant gifts from individuals.
• Identify, cultivate and secure relationships to deliver maximum long-term impact and income through effective personal relationship management of major Partners.
• Develop strong and enduring relationships with current and potential major Partners.
• Work collaboratively with internal stakeholders to create compelling, relevant and tailored funding proposals.
• Work with the Head of International Programme to design and develop a targeted contact strategy.
• Support the development of a range of events/campaigns with the wider UKIM teams to provide opportunities.
• Develop and maintain adequate major Partners records.
• Market UKIM Relief’s projects and products to new and existing partners whilst maintaining partner loyalty through special partner services.
• Work efficiently towards the continuous enlargement of UKIM Relief’s partner database.
• Assist in coordinating in Partner Services to ensure data integrity, quality control, and database requirements.
• Ensure that all partner information and reports are of the highest quality and are submitted (if required) in a timely fashion.
• To be up-to-date with all new projects, proposals and potential appeals.
• Ensure that all partners receive a courteous, helpful and professional service at all times.
• Effectively attract and retain partners by liaising with them on a daily basis.
• Accurately record, process and keep all enquires and financial transactions confidential.
• Maintain and assist the Manager to develop an effective administrative systems in order to achieve maximum efficiency across the department.
• Maintain and produce professional documents to the required standard and use ICT to enter, collate and present data.
• Assist the Communications/Fundraising Manager in regularly producing reports for the General Manager, Chair and Committee Members.
• Handle and respond to partner queries, complaints either over the phone, in writing or by email and communicate to the Communications/Fundraising Manager for appropriate advice on sensitive issues.
• Develop and sustain the mutual understanding between UKIM Relief’s and the public.
• To complement the work of the Communications team in producing different types of media to project the work of UKIM Relief to long-terms partners.
• Ensure duties are performed in line with the Data Protection Act, Confidentiality Regulations, Government legislation and UKIM Relief Policies.
• Ensure information flow is managed and easily accessible to allow the team to provide all partners with any personal information requested.
• Ensure the processing of daily mail, data entry and major partner gift acknowledgements are done efficiently.
• Comply with all policies, procedures, legal and regulatory requirements.
• Hold a valid passport and be willing and able to travel extensively, at short notice and under conditions of physical hardship.
• Any other duties commensurate with the accountabilities of the post.
Person Specification:
• Experience of major partner fundraising.
• Strong knowledge of, and successful track record in, delivering significant new income through personal approaches to major partner prospects.
• Proven track record of personally soliciting high value gifts from major partners and of developing long-term relationships.
• Excellent interpersonal skills and the ability to communicate confidently with senior colleagues, stakeholders and partners
• Excellent networking, negotiation and influencing skills.
• Excellent written and verbal skills.
• IT literate with the ability to use Microsoft Office and database systems.
• Experience of arranging events and of stewarding high-profile meetings with senior colleagues, stakeholders and partners.
• Understanding and familiarity of Data Protection, Health and Safety and Gift Aid.
• Educated to degree level or possess a relevant qualification or appropriate experience in a directly related post.
• A good understanding of brand management, marketing and PR.
• Familiarity with the Institute of Fundraising Codes of Practice.
• Numerate with the ability to develop and manage detailed income and expenditure budgets.
• Professional fundraising qualification.
• Experience in using a CRM database
• Experience of maintaining office administration and record keeping systems
• Experience of working with and handling large volumes of data.
You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
REF-213 581
The LSO is seeking a highly motivated and experienced Corporate Partnerships Executive (New Business) to lead on identifying and engaging with a new portfolio of prospective corporate supporters, in liaison with the Senior Corporate Partnerships Manager.
The successful candidate will work closely with the Senior Corporate Partnerships Manager and Director of Development to develop new sponsorship opportunities, taking into account current corporate priorities and sector trends. This is an exciting time to join the team, as we develop our engagement opportunities and memberships to ensure they remain current and attractive in the new climate.
This role is initially on a fixed-term contract basis for 12 months, with the potential to extend.
Key Responsibilities:
Identifying and engaging a new portfolio of prospective corporate supporters
- Research and identify possible corporate partners for the LSO, preparing updates to discuss with the wider LSO Corporate Development team
- Lead on initial contact with cold prospects, securing introductory meetings for the LSO, preparing briefings and attending meetings with a colleague from the Development team
- Identify possible corporate supporters for particular areas of the LSO’s work, including Barbican concerts, international tours, accessible ticket schemes, education and community projects, major fundraising galas, as well as broader initiatives such as improving sustainability and fulfilling the LSO’s DEI plan
- Utilise LSO concerts at the Barbican and other LSO events to attract new prospects, ensuring that all leads are thoroughly progressed
- Work within the Corporate Development team to develop ongoing cultivation plans for the most promising contacts and prepare compelling proposals as needed, and maintain prospect planning within a wider corporate fundraising strategy
- Work with the Senior Corporate Partnerships Manager to develop new opportunities for support, and build a strong prospect pipeline, taking into account current sponsorship and corporate support trends
- Keep abreast of trends in corporate partnerships in the arts and the broader charity sector to ensure the LSO continues to offer competitive packages
We are looking for someone with experience in:
- Identifying and connecting with prospective corporate partners, either in the charity or commercial sector (at least two years experience)
- Writing compelling proposals in response to a business need or objectives
- Pitching and securing mutually beneficial partnerships with potential partners
- Achieving income targets
The capabilities and characteristics we are looking for:
- Organised, self-motivated, target driven and able to work effectively in a fast-paced environment
- Excellent understanding of the corporate sector, and reasons why businesses engage with charities and the arts in particular
- Strong research skills
- Strong communication skills, including the ability to quickly assimilate large amounts of information and share it in a form tailored to a particular audience
- High level interpersonal and presentation skills with the ability to engage and interact with individuals at all levels
- Motivated by the opportunity to support the work of the LSO, and its mission to share great music with as many people as possible
- Able to work collaboratively
- A commitment to high standards of service delivery and customer care
- IT literate with knowledge of relationship databases and current regulatory and best practice frameworks
- Willingness to attend events outside of normal working hours
Benefits
25 days annual leave, plus bank holidays.
Interest-free loan for a season travel ticket.
Subsidised catering facilities are provided by the Barbican Centre.
Membership in the company pension scheme is as follows:
• In line with auto-enrolment regulations during first year of service.
• 5% employer contributions and 2% employee contributions after 1 year’s employment.
• Cycle-to-Work scheme.
Employee Assistance programme.
Free tickets to LSO concerts at the Barbican and Lunchtime Concerts at LSO St Luke’s (subject to availability).
After completion of one year’s employment:
• Company income protection insurance.
• Eligible to opt into a non-contributory private healthcare scheme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience across a range of HR functions? Are you results driven and able to build and maintain relationships with excellent influencing skills?
If so, our FTC Assistant People Business Partner role could be for you!
About the role
As an Assistant People Business Partner, you’ll support and drive change and people management initiatives, collaborate with subject matter experts to help support delivering the British Heart Foundation (BHF) strategy.
You’ll have business partnering responsibility for Finance, Risk Planning & Legal and will support and assist the wider BP team with the Technology and Marketing, Fundraising & Engagement (MFE) directorates.
Striving for excellence, you’ll bring insight and provide operational support. You’ll be involved in Workforce Planning, Employee Engagement, Talent Management, Performance Management, and key Recruitment in specific areas of the business.
Establishing effective relationships with Business Leaders and specialists, you’ll provide valued interventions and insights on strategies to achieve business objectives and will be able to effectively analyse and present data in an engaging manner.
Working arrangements
Please note this is a 12 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
CIPD qualified, ideally Level 5+, or equivalent experience, you’ll have senior HR or Business Partnering experience and excellent communication, coaching and relationship building skills.
Able to drive and implement plans effectively to required timescales, you’ll be results oriented and able to take the initiative and ownership to get the job done. You’ll have the vision and intellectual capability to understand the environment in which the BHF is operating and will be able to develop and maintain strong working relationships, both within the BHF and with relevant external partners.
To be successful in this role, you'll:
- be results oriented, able to take ownership and use your initiative to get the desired results
- have excellent interpersonal and influencing skills
- be resilient, able to resolve conflict
- be able to manage and deliver complex and diverse workload
- have excellent IT skills (MS Excel & PowerPoint)
- have experience collating, evaluating and presenting data
- have excellent attention to detail
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
What can we offer you
To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.
Interview process
The interview process will consist of 2 stages. 1st stage interviews will be held w/c 29th April over MS Teams. 2nd stage interviews will be on Wednesday 8th May at our London head office (NW1 7AW).