It manager jobs in elstree, hertfordshire

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an pivotal time to join us as we continue to roll out support services for people with incurable breast cancer.

This role leads on the further development of Breast Cancer Now’s secondary breast cancer services across the UK and online, building on the success of recent growth and exploring new opportunities. As a member of the services leadership team, you’ll make a full contribution to the leadership, strategic planning and development of Breast Cancer Now’s support services, working collaboratively with other heads and managers across the organisation.

About you

You’re an experienced, empathetic and clear-thinking leader who’s able to demonstrate how you’ve achieved stretching targets, preferably in a service delivery environment. Skilled at getting the best out of people, you’ll be able to support your team through growth and change, whilst ensuring the quality of our support services remains high.

You’ll understand the challenges faced by people living with secondary breast cancer. And have a strong commitment to improving their quality of life. Relationship building and excellent communication skills will be second nature to you, with a confident, articulate approach and the ability to relate to people at many different levels and across teams. You’ll be determined to achieve our ambitious vision for the future and turn this into reality, showing resilience and creativity in overcoming any challenges.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact us.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on Thursday 22 May 2025

1st stage Interview date Monday 2 June 2025

2nd stage Interview date Friday 6 June 2025

£34,300 - £37,300 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re an ambitious charity with a bold mission and a fantastic culture. As we embark on an exciting 3-year fundraising strategy, we’re looking for a Senior Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This is a newly created role within the team which will oversee acquisition and new product development.

You’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. In this role you’ll take ownership of planning, implementing and reporting on fully integrated acquisition campaigns across a range of channels including DRTV, Digital, Telephone, SMS and OOH.

You’ll work closely with teams from across the organisation and our media agency to ensure a truly integrated, collaborative approach. Together with the team, you’ll identify opportunities, apply learnings from past campaigns, and enhance future performance.

You’ll also be integral to driving forward new product development to acquire new regular givers. Leading on testing across the Acquisition team, you’ll innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment managing fully integrated campaigns, you’ll also have strong digital campaign management experience, ideally gained from a fundraising environment. You’ll have experience in developing and implementing effective testing strategies and ideally also have experience in developing new marketing or fundraising products.

You’ll possess first class communication skills; a strong team ethic and you will be at ease working with and influencing key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Wednesday 4th June 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The London Metropolitan University Students' Union is looking to grow our team of dedicated Student Advisers. Our Student Advisers support students to navigate the university’s academic regulations, offering impartial advice, supporting with written submissions and attending formal hearings in support of students. 

We are looking for someone who is a good listener, is empathic and non-judgemental and who has a genuine desire to ensure that every student has the best student experience whilst studying at London Metropolitan University. The ideal candidate will be organised and efficient, confident in working with academic regulations, and excellent at communicating complex information clearly verbally and in writing. 

We are looking for a full time adviser, but we are open to applications from those seeking either full time or part time work, for a minimum of 2.5 days per week (please state your availability in your cover letter). 

Job purpose for the role 

· To deliver a high-quality professional academic advice to students at London Metropolitan University 

· To provide independent, confidential and impartial advice and representation that has a positive impact on the experience of students 

· To ensure the advice service operates in line with best practice and that students and elected officers are well-informed on the issues affecting students 

· To support the Advocacy & Communications team in identifying and reporting on issues affecting the wider student body, providing evidence-based support for the Students’ Union’s representative work.

Application deadline: 1pm on 9th May 2025 
 
Interviews will take place on the week commencing 19th May 2025 

 
What's in it for you? 
 
Hybrid and Flexible working arrangements  
Learning and development opportunities  
27 days of annual leave plus bank holidays, office closure and sick leave  
Cycle to work scheme  
DSE assessments and eye tests  
Free access to Gym & Classes

Competitive pension contribution scheme 
Interest-free loans - Seasonal ticket and tenancy deposit loans 

Other Standard employees’ benefits 
 
At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and ll of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.

The IPO will work closely with the Immigration Supervising Solicitor (ISS), Director and general admin team to progress and maintain the SIAS project. The IPO will manage referrals, liaise with the immigration team, and undertake a variety of administrative functions to maintain and resolve associated issues within the immigration department. Where appropriate, the IPO will arrange appointments, attend triage sessions off-site and liaise with referring agencies to ensure that caseworkers can advance casework as efficiently as possible.

Whilst the post is open to all, we are particularly keen to attract candidates who are from backgrounds currently underrepresented by the law and who have experienced some of the issues many of our client’s face.

We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment.

As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications.

Salary and Location

• Band 3, London Spine points 33-29
• Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
• PCS Clapham

Successful candidates for the post of Designer will be able to demonstrate:

• A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines
• Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements
• Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage
• Knowledge of design trends and developments

The main duties of the Designer role include:

• Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
• Helping to maintain a strong, consistent visual identity across all union communications
• Creating infographics and data visualisations to simplify complex information
• Contributing to PCS's social media work

Closing date: at 12 midday on Wednesday 14 May 2025

Interviews will be held by Zoom: Wednesday 28 May 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: DESIGNER

Ref: 0225

Grade: Band 3, London

Salary

Spine points 33 29

Starting salary £43,715 p.a. rising to £48,846 p.a.

Location: PCS Clapham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.

To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives.

Responsible to: Band 4, line manager

Responsible for: N/A

Contacts

External:

Freelancers, photographers, printers and suppliers, PCS reps and members.

Internal:

PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments.

Main duties and responsibilities

1.Design

• Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials
• Help maintain a strong, consistent visual identity across all union communications
• Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users
• Create infographics and data visualisations to simplify complex information
• Execute multiple design projects from concept to completion, meeting deadlines and budget requirements
• Prepare artwork, reports and other documents for print production and digital use
• Stay up-to-date with design trends and industry best practices
• Ensure all photography and illustration reflects PCSs Equal Opportunities Policy
• Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc
• Work with the Technology Services and Communications Team to help deliver effective digital communications
• Contribute to project-based work
• Contribute to PCS's social media work

2.Training and support

• Advise staff members and lay reps in the effective use of design in communications
• Develop good working relationships with staff and reps to ensure that the unions communications are effective
• Advise PCS staff and other contributors about effective design strategies relevant to their specific needs

3.People Management (where appropriate)

• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity issues in line with the wider PCS approach
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Deputise for line manager when required

4.Team Working

• Proactively promote team working
• Actively participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide support to team members

5.General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion and with advance notice

Person Specification: DESIGNER

Ref: 0225

Date: April 2025

Location: Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment
• Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics
• Experience with digital design, including social media assets, web design, video editing and email marketing
• Project management involving multiple stakeholders and competing priorities

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in the appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Knowledge and understanding of trade unions, campaigning and work of the public sector
• Knowledge of design and print processes and trends
• Impact and use of Digital and IT applications in a trade union
• Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to work with others to understand and explain detailed project requirements and create design solutions
• Excellent attention to detail and the ability to work on multiple projects simultaneously
• Creative illustration of on-brand ideas for a diverse audience

OTHER

• Commitment to the application of equal opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Philanthropy and Engagement Associate

Role Introduction

This is an exciting opportunity for an early career development professional to devise and manage an ambitious fundraising and engagement strategy for regular and annual donors thus helping to create a sustainable culture of philanthropy at Eton. 

Reporting to the Director of Development, the Philanthropy & Engagement Associate will be responsible for the execution and management of a comprehensive regular and annual giving programme, including the coordination and oversight of supporting initiatives in the areas of donor relations, development services and stewardship. 

As a crucial and integral part of the College’s development team, the Philanthropy & Engagement Associate will be an innovative and skilled development professional with demonstrable experience of best practice in regular and annual giving techniques.

 Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Main Duties

• Work with the Director of Development and Executive Director of Communications, Engagement and Development to create and implement a highly ambitious and sustainable regular and annual giving strategy in support of the College’s short, medium, and long-term vision.  
• Be responsible for the day-to-day management of regular and annual giving activities.
• Prepare and manage detailed plans for the execution of appeals including digital, direct mail and/or personal solicitations.
• Work collaboratively with team members to ensure rigorous gift management administrations systems and accurate maintenance of prospect data.
• Manage follow-up action when pledges and gifts are received including ensuring that supporters are appropriately recognised and stewarded.
• Conduct data analysis to understand donor behaviour and prevailing themes and trends and develop data driven annual giving strategies.
• Support fundraising strategy through the implementation of strong support systems, and day-to-day administrative practices. 
• Ensure all fundraising activities undertaken in support of the College are performed to the highest standards and in accordance with best practice as established by professional bodies such as CASE, IDPE and the Institute for Fundraising. 
• Ensure that all activities comply fully with the relevant Data Protection and any other legislation in the UK and overseas.
• Work with external stakeholders, volunteers, and other supporters to maximise their relationships and networks. 
• Produce timely, relevant, and accurate reports on progress and projections on all development activities. 
• Maintain knowledge of best practice in fundraising and related matters, refreshing skills as necessary 
• Carry out other duties as may reasonably be requested by the Director of Development and Executive Director of Communications, Engagement and Development. 
• Support the delivery of the College’s charitable vision, by attending events and presentations and acting as a strong ambassador for Eton. 
• Commitment to and promotion of equality, diversity, and inclusion;
• All positions at Eton are classed as ‘regulated activity’ as per the Keeping Children Safe in Education 2024 guidance, therefore a good understanding of safeguarding procedures is essential;
• Commitment to safeguarding and promoting the welfare of children, including but not limited to, completing safeguarding training as required, and ensuring any safeguarding updates issued by the College are read and understood;
• Understand and comply with procedures and legislation relating to confidentiality.

Key internal stakeholders include, but are not limited to: 

• Development Team
• Events & Engagement Team
• The Provost 
• The Vice Provost
• Members of the Leadership Team 
• Fundraising committees and working parties 
• The Old Etonian Association (OEA) 
• Heads of Department 

The Ideal Candidate

To be successful in this role, you will need to be able to demonstrate the following:

• Demonstrable fundraising experience in a philanthropic role;
• Demonstrated track record of developing and executing successful fundraising strategies;
• Proven experience in database entry, analysis, reporting, and some project management;
• Proven experience and proficiency in donor database formats; knowledge of ThankQ/Access Charity CRM a plus;
• Proven experience with donor engagement and volunteer management;
• Ability to assess donor data and segment appropriately;
• Ability to interact with donors;
• Ability to initiate projects, be flexible, and work independently;
• Ability to prioritize appropriately when facing multiple responsibilities and tasks;
• Ability to communicate effectively, both written and oral;
• Excellent organisational skills and meticulous attention to details;
• Excellent IT knowledge and skills;
• A collaborative spirit and strong team ethic;
• High levels of commercial awareness, tact, and discretion;
• Practical knowledge of the Data Protection Act;
• Energy, resourcefulness, and tenacity to lead and embed significant change; 
• Passion for the transformational impact of education and empathy with the College’s aims and vision;
• An appreciation of tradition and history as well as innovation.

Working Pattern

• Your working hours will be 9.00am to 5.00pm, Monday to Friday.
• You will be working 52 weeks per year.
• Occasional evening and weekend hours required.

Benefits

Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses.

About the College

We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background.

If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us, so we can make adjustments accordingly. 

DISCLOSURE CHECKS

Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form.  Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College.

Mentor Recruitment Lead £32,000 per annum (pro-rata) plus London weighting if successful candidate is in London

Previous applicants need not apply

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) if located 45 minutes away from one of our offices in London, Manchester and Cardiff. 

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

1MM Mentor Recruitment Lead main tasks include:

●      Build, lead, own and execute 1MM’s mentor recruitment strategy

●      Source enough mentors to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available

●      Build a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis

●      Work with key stakeholders across the business to improve conversion rates by refining our onboarding process

●   Meeting all quality assurance KPIs

• Establishing employers, professional networks, community groups etc. as Volunteer Providers.

●   Ensure key partners are smoothly handed over to the relevant colleagues within the business at the appropriate time.

●   Provide regular reports on progress related to the role.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £32,000 (pro rata) plus London weighting if successful candidate lives in London,, up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

About A4ID

Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule Of Law Expertise programmes and projects.

Purpose of the Role

The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities.. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.

The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).

Larger strategic projects involve working with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.

On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.

Reports to: Pro Bono Legal Services Lead (PBLSL)

Contract: FTC

Hours: Full-time, Hybrid working with a minimum of 1 day a week in the London Office

Work Permit: Required to have the right to work in the UK

To Apply

Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.

Closing date: 1 June 2025.

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit

Location: Hybrid working, 2 days in office, London SE5.

Salary: £59,744 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.

The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully  implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.

Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Tuesday 27th May, 9.00am

Please refer to the job description that can be found by clicking the link.

Job Title: Positive Engagement Worker

Location: Based in Croydon, CR0 1EB, you will be based across multiple properties in the area

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00, you may also be required to work weekends and bank holidays as per service requirements.

About the role

We are looking for a dedicated and compassionate Positive Engagement Worker to join our team based in Croydon which aims to deliver residential based support to people referred by South London and Maudsley Trust (SLaM). Our residents are referred to gain support with their Mental Health and other multiple complex needs. Our aim is to support them and help them prepare for independent living, whilst managing their individual risks. You will be at the heart of providing person centred support in a tailored way, to help our residents improve their quality of life, and achieve their personal goals through providing flexible support. 

In this role, you will be at the centre of researching, sourcing, and providing various opportunities for our residents. This can include partnering with external employers for employment opportunities, liaising with colleges for courses and upskilling opportunities, or community based projects which residents can get involved in. The role is dynamic and you can put your own ideas forward to bring new ideas to the team to help support our residents have access to wider resources. You will work closely with the rest of the care and support teams to enhance the opportunities available to our residents. 

You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.

The role further includes:

• Plan and deliver various activities which includes within the service and outside in the local community to help gain a sense of community and belonging. This can include days out to museums, community events and other areas of interest by our residents
• Plan in service events to bring residents together which could include group cooking sessions, games days, sporting events, and religious festivals.
• Keeping support plans up to date using our online portal
• Carrying out housing management support including welfare benefits support

About you

We're looking for someone who has a true passion to support those who face challenges with their mental health and that may have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:

• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs, ideally in mental health
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability  to motivate, and empower others to achieve their personal goals and overcome barriers
• IT ability to use our online CRM systems and Microsoft programs daily
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Debt Advisor

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Scope of role

The Debt Advisor is responsible for providing comprehensive, video debt advice to prisoners across thirteen (13) HMPPS sites, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency. The may also be required to attend meetings on-site at various prisons and host workshops for prisoners.

Key Responsibilities

Accurate, effective and individually tailored advice

• Interviewing those that access our service using sensitive listening and questioning skills to allow them to explain their problem(s) and empower them to set their own priorities.
• Researching and exploring options and implications so that those accessing our service can make informed decisions.
• Providing in-depth quality advice and on-gong casework, including acting for the client where necessary using appropriate communication skills and channels.

Detailed case records

• Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
• Ensuring all case records and written up in a timely manner.

Up-to-date training

• Completing a minimum of 16 hours/ equivalent of technical debt advice DPD accredited training or qualifying activity.
• Maintaining an up-to-date record of all training sessions.

Teamwork

• Work to an agreed work-plan, meeting targets and milestones, whilst prioritising and managing your own workload.
• Be an active member of the team, identifying opportunities for your own development, and demonstrating financial efficiency and value for money throughout your work.
• Compliance with Toynbee Hall policies and procedures, including health and safety.

Other

• Travel to HMPPS sites as required
• Undertake additional tasks as delegated by DFA Management

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Location: London based / hybrid. If in receipt of London Weighting minimum two days a week in London office; Non-London weighting – one day a month in office (travel reimbursed)

A little bit about the role 

The trusts fundraiser role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.

Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.

We are now looking for a trusts fundraiser to help drive this strategy forward. The successful candidate will have experience in building relationships and securing income, helping us to build relationships with new trust funders while stewarding effectively our current trust and foundation relationships.

The successful candidate will work closely with the head of fundraising and the fundraising manager to implement Frontline’s annual fundraising plan, taking specific responsibility for researching, building relationships with, writing persuasive proposals to and securing income from new trust and foundation funders, while also providing excellent stewardship and reporting to current funders. The fundraising team is supported by the marketing, events and communications staff of the external relations division.

Some key responsibilities include:

• To develop a pipeline of potential trust funders through prospect research, the development of strong relationships, and writing of persuasive, creative and inspiring applications. 
• To arrange meetings and engagement opportunities with new funders, including ensuring that other Frontline staff are involved in supporting applications and pitches where appropriate. 
• To account manage a portfolio of existing trust supporters, providing excellent stewardship and planning and writing high quality grant and funding reports in line with reporting deadlines. 
• To work closely with other teams at Frontline, particularly the fellowship team and evaluation team, to develop proposals and reports, bring funders closer to our work and help inspire a culture of fundraising across the charity.

A little bit about you 

You will be an experienced fundraiser, with experience in securing grants from trusts and foundations in particular. The ideal candidate will be enthusiastic, target-driven and passionate about delivering persuasive cases for support through crafting creative and imaginative funding proposals.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed