It Systems Manager Jobs in Cambridge, Cambridgeshire
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
The Canal and River Trust is committed to growing its fundraised income and has developed ambitious targets for fundraising over the coming years. Currently seeking a Philanthropy Manager. The Philanthropy Manager is an exciting role within the Philanthropy & Partnerships team which will identify, cultivate and maximise relationships with Major Donors and Family Foundations through research, networking, events, proposals, and excellent stewardship. Securing philanthropic income against target to further the work of the Canal & River Trust.
Knowledge, Skills/Qualifications & Experience
- Identify, cultivate and develop a portfolio of Major Donor and Family Foundation prospects.
- Meet or exceed fundraising targets each year.
- Develop high quality funding proposals, applications and reports for submission to prospects and donors.
- Support the development of the new Major Donor fundraising programme, taking a proactive approach to networking, and cultivating new cold contacts and prospects.
- Support the development and delivery of the Stewardship and Events programme and other Philanthropy processes.
- Depending on experience, may be involved in developing the US fundraising strategy with the support of the Senior Philanthropy Manager, Head of P&P and Director of Fundraising.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Experience & Knowledge
- Proven experience of philanthropy fundraising with a track record of initiating new philanthropic relationships.
- Successful track record of meeting or exceeding income targets.
- Experience of identifying and cultivating cold prospects.
- Experience of deepening donor relationships and growing philanthropic giving year on year.
- Thorough knowledge of legal, financial and ethical considerations related to fundraising from Major Donors and Family Foundations.
- Experience of developing high quality proposals and stewardship reports for prospects and donors.
- Experience of effectively using a CRM system for fundraising.
- Experience of fundraising in the Heritage or Environment sector is desirable.
Skills & Personal qualities
- Excellent communication and interpersonal skills.
- Excellent verbal and written presentation abilities and strong attention to detail.
- Strong relationship building skills with the ability to influence at a senior level.
- Motivated by the cause of the Canal & River Trust.
- Ability to understand, interpret and craft complex information into compelling cases for support.
- Ability to manage own workload and prioritise multiple tasks, work under pressure and within tight deadlines.
- Positive team player with a professional, solution focused attitude.
- IT literate and numerate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK are recruiting for a part-time Lead Quality Assessor (21 hours per week) to undertake assessments of the quality of Information, Signposting and Social Welfare Advice that is provided by Age UK Network Partners (local Age UKs; local Age Cymru Partners; Age Cymru; Age Scotland; Age NI; and Age UK); and ensure consistency in how our quality standards are assessed across the wider assessment team.
In this role you will:
* Carry out assessments on the quality of Information, Signposting and Social Welfare Advice delivered by Age UK and its Network Partners across the UK through a range of services (e.g. traditional I&A service, social prescribing, LPA etc), assessing how well each Partner is delivering against the relevant requirements of the Age UK Network Quality Assurance Framework.
* Provide written reports for Age UK Network Partners in the required format, using your expert skills and knowledge to identify how well they have met the standard - identifying areas of strength, areas of non-compliance and suggestions for improvement.
* Support the process of quality assessment and continuous improvement of services where Age UK Information, Signposting and Social Welfare Advice is given, including, * moderating reports - with responsibility for ensuring that assessors are applying the standard fairly and there is consistency between the assessors; * reviewing self-assessments - liaising with Network Partners to give feedback on how well they are meeting the standards; * following up on Corrective Action - working with our Service Quality Advisors to review submitted evidence and the adequacy of corrective action taken by Network Partners, in response to their assessment findings. * signing off Corrective Action Reports and providing formal feedback to Network Partner Managers and CEOs.
* Work with the Quality Team to ensure consistency across the assessor team, by taking a lead role in assessor training / consistency days, using these to share learning, provide updates and instruction.
* Contribute to the on-going development of the wider Age UK Quality Framework by providing feedback on any Information and Advice related quality programmes.
The post holder is required to travel to a range of locations for assessments and for meetings at the London Office which may involve overnight stays. (Although the majority of work is currently online using MS Teams, national travel is likely in future).
Applicants must have ability to access a computer, confidential workspace, key advice texts and be able to work online.
Must haves:
* Extensive and relevant experience in an advice service, with knowledge of key advice issues affecting older people in at least two of the following areas of social welfare law: welfare benefits, community care, housing.
* Knowledge and understanding of good practice in managing and delivering Information, Signposting and Social Welfare Advice services.
* Demonstrable experience of supervision of advice work. Demonstrable experience of maintaining effective case recording systems and procedures, ideally electronic.
* Effective communication skills with a range of audiences, both interpersonal skills and the ability to write and proof-read effective reports for external stakeholders.
* Ability to make rigorous, fair and impartial assessments against quality benchmarks for Information, Signposting and Social Welfare Advice services.
* Excellent organisational skills, including the ability to manage workload and prioritise.
* Good time management skills, and the ability to meet deadlines.
* Understanding of the issues affecting older people seeking advice.
* Good IT skills including an ability to use Microsoft Office, and online systems for bookings, assessing case records.
* Clear understanding of the principles of confidentiality and data protection.
* Knowledge and understanding of the equality and diversity issues affecting the delivery of Information, Signposting and Social Welfare Advice services.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Purpose:
To work as part of a team that provide high quality services to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
- Use of own car, ability to travel to support service users / attend meetings.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at R.A.B.I.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Closing date: 4th April
Internal job title: Solutions Analyst
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Application Support Analyst (internally known as our Solutions Analyst) in our Services Data team will play a vital role in ensuring our services data systems, data processes and other technical developments are robust, fit for purpose, and supportable. Providing technical skills to scoping out requirements, creating designs, developing solutions, testing, rollout, and continuous support, this role is at the centre of our technical data capabilities.
Collaborating closely with the business to understand their goals and technical teams such as IT or external suppliers for co-creation this role will be a key gatekeeper of technical data solutions.
By managing data in our case management system (CRS), our incident management system (RADAR) and other datasets such as properties and contracts this role will develop and maintain our core sets of database and data process capabilities. Responsibilities also creating and maintaining comprehensive documentation about our systems and responding to first- and second-line issues. Analysing ETL processes and designing data mappings for them will also be an important responsibility.
About you
- Excellent business partnering skills to understand business contexts, goals, ambitions and horizons.
- Building the trust between you and those you partner will be a major factor in how successful the solutions you help create will be.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- You can formulate emerging requirements through providing advice and co-creation.
- Strong technical abilities including maintaining data dictionaries, data integration mapping, SQL scripting, analysing data quality issues, and UX design.
- Able to employ Agile development techniques to rapidly produce prototypes, fail-fast and learn, whilst accommodating a continuous improvement mindset.
- Experience of managing technical change management in a complex environment.
- Ability to balance speed of delivery against stability and supportability of solutions.
- You can practice rigorous version control, robust testing as well as planning for live rollouts and backouts.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
Start Date: As soon as possible
Duration of Contract: Permanent
Probation Period: Six months
Salary: £24,700 per annum
Location: Fauna & Flora, Cambridge, UK
We are seeking an ICT Assistant to help provide ICT support to our employees around the world, providing a first line support service, liaising with external providers and processing relevant administration.
You will have a keen interest in IT and technology, strong relevant IT skills and excellent problem-solving skills. You will have a real willingness and proven ability to learn new systems and acquire new knowledge and skills.
Your strong interpersonal skills and customer focus will enable you to build effective working relationships. You will work closely alongside the other ICT Assistant and be a good team player. You will enjoy working in a busy environment, with the ability to balance competing demands. A keen attention to detail and a diligent and rigorous approach to work are also essential.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website for further details of the position and how to apply
The closing date for applications is Sunday, 21 April 2024. Candidates selected for an interview will be contacted by email or telephone after the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Partnerships Manager.
Fundraising Partnerships Manager
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £30,000 - £38,000 pro rata per annum depending on experience
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Partnerships Manager will be responsible for securing and account managing national corporate partnerships, and national trusts and foundations to help air ambulance charities save even more lives across the UK.
- Provide exceptional account management.
- Develop high quality funding proposals.
- Support new business development, identifying and securing new national partnerships and grants in collaboration with the air ambulance community.
Key Responsibilities
Account Management
- To provide exceptional account management to ensure partners meet agreed income and engagement targets and other key objectives.
- Develop and deliver robust national partnership plans, maximise income generation and provide strategic direction to maximise growth within each account.
- Generate income from national partners - including employee fundraising, sponsorship, and cause related marketing.
- To deliver a calendar of key corporate fundraising events, promoting campaigns to national partners and building engagement with them and their audiences.
- To attend partnership meetings, communicate and deliver presentations to staff at all levels.
- Manage and organise the production of compelling materials for bespoke campaigns and ensure AAUK’s campaigns are integrated into national partnership plans with a particular focus on Air Ambulance Week.
Development Activities
- Support national pipeline research and development for partnerships and grants.
- Through strategic research, identify and prioritise potential national trust and foundations (in collaboration with air ambulance charity members), with the ability to give significant grants through partnership working.
- Creation and development of national fundraising proposals and stewardship reports, applying a creative approach where possible.
- Create engaging assets for applications and compelling pitches, delivering pitch presentations virtually and in person.
- Lead on research and applications for agreed national prospects, building long-term relationships with key contacts at prospective partners.
- Work with air ambulance charity members to identify projects and opportunities for national funding from trusts and foundations.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Community Fundraising Manager
The Mencap Community and Events Team has an exciting opportunity for a dynamic, motivated and passionate fundraiser, dedicated to raising as much funds as possible to help make the UK the best place to live for people with a learning disability to join our team as Senior Community Fundraising Manager covering England and Wales.
Covering the England and Wales the Community Fundraising Manager will be responsible for managing various income streams across the Community portfolio working closely with the wider team.
Within this role, you will achieve agreed fundraising targets through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, associations, local corporates and schools whilst maximising the current portfolio of Mencap owned products. You will research, identify and develop new community fundraising opportunities, areas of potential support and build a robust pipeline for restricted grants and corporate partners.
The role is home based. There will be travel around the areas that the role covers.
This position is a permanent, full-time role to work 37.5 hours per week, Monday – Friday. The nature of community fundraising is that there will be evening and weekend work, for which time off in lieu will be given.
Key skills and requirements (essential):
· The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information
· The ability to research, assess and initiate new opportunities within the context of an overall plan
· Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give their very best
· Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately
· Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents
· Excellent verbal communication skills, to be able to deliver presentations and give local media interviews
· Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals
· IT literate – use of word-processing, spreadsheets PowerPoint and databases
· Experience of working in community fundraising and delivering or exceeding income targets
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. With us, it’s never ‘just a job’. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now!
About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
Location: Cambridge
Salary £42,995 - £47,772 per annum plus benefits
Contract Type Permanent
Hours: Full-Time
The Royal Society of Chemistry (RSC) has a fantastic opportunity for a Finance Systems Accountant to join our Finance team on a permanent full-time basis.
Our Finance & Legal team are at the heart of all financial decision making and are responsible for all internal and external financial reporting.
The role
As Finance Systems Accountant, you will be responsible for the on-going administration and maintenance of the RSC’s finance systems (including the general ledger, financial planning and analysis tools, banking software and other finance-related applications). You will be involved in improving transaction processing, financial management and reporting (in the context of Finance systems functionality and configuration) on a project basis.
This is an integral role where you will be expected to manage and maintain Finance systems. You will work closely with colleagues in the Finance and Technology teams and with external suppliers to ensure Finance systems remain fit-for-purpose and resilient. You will be responsible for Finance systems training (including training of end users both within and outside the Finance team) and support end users in the resolution of day-to-day Finance processing issues. You will provide Finance input to the design, selection, and implementation of new integrations / future phases of the core NetSuite and Adaptive finance systems.
To be successful in this role, you will be an excellent communicator, proficient in IT and financial ledger systems, and a critical thinker with a desire to learn and adapt to new systems and techniques.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role on an ad-hoc basis. You may be required to attend the office more regularly during your induction period. If you need flexible working arrangements, please outline this in your application.
This role will require a relevant DBS check.
What we are looking for:
Essential:
• Experience in maintaining and configuring software systems with a non-technical user base and resolving user queries.
• Experience of identifying issues and delivering effective solutions throughout the project lifecycle.
• Proficient in the use of MS Office, with specific emphasis on Excel.
Desirable:
• Direct Oracle NetSuite and/or Workday Adaptive Planning experience.
• A good understanding of double-entry accounting and accounting cycle requirements.
• A good working knowledge of financial ledger systems including purchase to pay and financial planning systems, to complete routine day to day set up and maintenance procedures.
• Experience of liaising with third-party supplier support teams to resolve system queries and implement fixes and new system functionality.
• Ability to develop a clear understanding of the key procedures and requirements of the Finance function, to explain these to colleagues to ensure compliance with systems and reporting requirements and deliver systems related training for end users.
A full job description is available here.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
About the RSC
With over 55,000 members and an international publishing and knowledge business, the RSC is the UK’s professional body for chemical scientists, supporting and representing our members and bringing together chemical scientists from all over the world.
The RSC is a charitable company with an annual turnover of £70m. The RSC group includes UK trading subsidiaries and international subsidiary companies registered in India, China, Japan and the USA. The RSC conducts a range of charitable activities in the UK and globally.
At the RSC, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options
• Enhanced parental leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
• Life assurance at four times basic annual salary
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Apply for this job online
You may also have experience in the following: Finance System Management, Financial Administration, Financial Ledger systems, Direct Oracle, NetSuite, Workday Adaptive , Software Maintenance etc.
REF-212 560
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Data Protection Coordinator
Job Role:
The role of Data Protection Coordinator is an exciting opportunity to work collaboratively across Forces Employment Charity as part of the Compliance Team. The role will be to oversee and advise on data privacy and protection procedures. This role will utilise systems and communication with colleagues at all levels to effectively monitor, track, and report risks, incidents, and compliance.
The Data Protection Coordinator will advise on compliance with the relevant legislative requirements in the UK and Ireland, including, but not limited to, those of the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations, the Digital Economy Act, and the ePrivacy Regulations.
The Data Protection Coordinator also oversees data privacy and data protection procedures and guidance notes to ensure adherence to these policies by working collaboratively.
This is a Full-time 35 hours per week, home based role with frequent travel throughout the UK. This role is of a salary range between £30,000 - £35,000 depending on experience.
This will be a fixed term 1 year contract.
Principal Responsibilities:
- Support all projects of work from inception to ensure that data protection is addressed and embedded by default and in the design of all information processes and systems.
- Gather, maintain, and own a record of all ROPAs, DPIAs, Data Retention Schedules, Data Incidents, Subject Requests and ISAs, ensuring all are regularly updated.
- Conduct regular audits and reviews across the organisation to maintain compliance with Data Protection Regulations.
- Ensure responses to all Data Subject Requests within the required timeframe are completed.
- Investigate and manage Data Protection Incidents and Breaches, ensuring corrective actions are implemented, root cause analysis is completed, identified improvement opportunities are implemented, and reporting of incidents to interested parties, including the ICO, is completed.
- Advise on and identify data protection risks relating to all projects proposed or undertaken by the business, including but not confined to risks around supplier relationships, transfer of data to third parties and the completion of Data Protection Impact Assessments (DPIAs).
- Oversee the management and maintenance of all Data Protection related policies, guidelines, and materials.
- Liaise with the IT and Information Security teams, providing Data Protection advice and input.
- Ensure the completion and submission of the Data Security and Protection Toolkit where required.
- Assist with implementing, complying, and managing a Data Privacy Framework.
- Attend team meetings nationwide to train, advise and support colleagues with their working practices in a data privacy-first framework.
PERSONAL SPECIFICATION
Essential Competencies:
- Holds a certificate in GDPR foundations and practitioner (in date)
- Experience in a Data Protection role or significant exposure to Data Protection Processes
- In-depth understanding of General Data Protection Regulation, Data Protection Act 2018, Freedom of Information, and ePrivacy Regulations
- Good knowledge of the regulatory frameworks for service delivery in justice, employability, education, apprenticeships and social enterprise
- Experience in drafting and applying data protection principles and ensuring compliance with Data Protection regulations when preparing data sharing agreements and notices.
- Experience in responding to and managing Subject Access Requests
- Produce excellent written and verbal communication skills with substantive experience in providing supportive, concise feedback to staff and key stakeholders
- Be a self-starter with drive, ambition and investigative skills. Be aware of delicate and sensitive areas of confidentiality
- Demonstrate outstanding integrity and interpersonal skills and behaviours and confidently deal with a wide range of people
- Be able to work on your own with initiative and maturity but also able to work as a team player with a ‘can do’ attitude
- Have proficient IT skills that include Word, Excel, PowerPoint and Outlook
- Be able to travel nationwide as required to meet with key stakeholders and participate in operational team training.
Desirable Competencies:
- Experience applying data management and protection principles in justice, employability, education, apprenticeships, and social enterprise.
- Relevant Data Protection Qualification (ISEB / PDP / CIPPE / CIPM)
Security Clearance:
The successful candidate will be required to undergo an Enhanced DBS check.
To apply please submit a cover letter and CV by midnight at 12:00 AM by 11 April 2024.
JOB VACANCY – NATIONAL ACTIVITIES MANAGER – FULL TIME
Salary: £34,190.73
Closing Date: 23:59 hrs Sunday 14th April 2024
About This Job
This challenging role is responsible for the planning, selection, budgets, and delivery of HQ Army Cadet sponsored international exchanges, specifically including Exercises Oak and Maple Leaf (Canada), Ex Baltic Guard (Baltic States), the India international exchange and the Poland international exchange. Responsible for the planning, selection, budget and delivery of Army Cadet participation in national level ceremonial events including Festival of Remembrance, the Cenotaph Parade, national ceremonies, and state occasions.
This position is a permanent full time post (40 hours per week) which will be primarily office based in the successful candidate’s home region, however we would prefer a candidate to be located in the Aldershot area. In addition, the post holder will have to be prepared to travel. The starting salary for the post will be £34,190.73 per annum.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 14th April 2024.
Interviews will be held in Aldershot during the week commencing Monday 29th April 2024.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check and an MOD Baseline Personnel Security Standard check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Project Manager. You will join us working 35 hours per week, on a 2-year fixed term contract basis and will be based remotely. In return you will receive a salary of up to £51,301.33 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system.
Responsibilities of our CRM Project Manager:
The CRM Project Manager will work closely with the wider CRM Project team and will be responsible for providing comprehensive project management for the delivery of a new Microsoft Dynamics CRM platform. This role will require ownership from concept through to implementation and evaluation. The role will also be responsible for managing supplier relationships, comms, reporting, budgets, and ultimately tracking the realisation of business benefits.
What we’re looking for in our CRM Project Manager:
- Previous CRM project delivery and implementation experience is essential (MS Dynamics preferred)
- Experience in CRM project planning and resourcing
- Strong understanding of CRM concepts and best practice, processes and software
- Excellent interpersonal skills with a collaborative approach to working
- An influential and persuasive communicator with the ability to communicate with people at all levels within the organisation
- Strong Microsoft Office skills
- Proven ability to work on own initiative, accurately and under pressure
- Excellent organisational, interpersonal and communication skills
What we can offer you:
- salary of up to £51,301.33 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 1st April 2024
Virtual interview date: 16th April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Business Intelligence Developer
Position type: Full time, permanent, 37.5 hours per week
Responsible to: IT Business Analysis Manager
Direct reports: None
Location: Truro, Cornwall (hybrid – mixture of office and home working) or remote working (UK only) may be considered (with regular travel to Truro at least 4x per year).
About the Role
As a Business Intelligence (BI) Developer, you will collaborate with our Business Analyst (BA) Manager to design, develop, implement, document, and maintain robust data modelling and reporting solutions. Your role will involve hands-on work, including prototyping solutions, testing ideas, and collaborating with organisational colleagues. Working closely with our Data Manager and Data Technician, you will also contribute to our data warehousing solution and the development of data pipelines and be responsible for data preparation, modelling, and utilising DAX. You will also work closely with our fundraising Insight team, creating analytic solutions to support our fundraising efforts.
Who are we looking for?
We are seeking an individual who is passionate about data and analytics and possesses meticulous attention to detail. You should be driven to produce high-quality solutions. Excellent written and verbal communication skills and the ability to prioritise tasks and efficiently manage multiple responsibilities are essential. Furthermore, you should have experience with the following technologies and a solid understanding of querying, query optimisation, dimensional modelling design, and data visualisation techniques:
- BigQuery
- SQL
- Power BI
- DAX
- Google Analytics
What you will be doing in the role:
- Working with people across the organisation to understand their analytical requirements.
- Developing, testing, and implementing analytical solutions and data visualisations that empower teams to gain valuable insights from their data.
- Taking ownership of new and existing data models.
- Managing the lifecycle of data models and reporting solutions.
- Working with the BA Manager to define best practices and facilitate knowledge sharing for Power BI development, governance, and deployment across the organisation.
- Ensuring that development aligns with the overall BI strategy and adheres to best practices.
- Responding to incidents and change requests related to existing solutions via our AutoTask helpdesk solution.
- Updating and managing tickets appropriately and timely as the Service Desk Manager sets out, ensuring good communication and customer satisfaction.
- Composing technical and team documentation as required.
- Collaborating and demonstrating analytical solutions to the broader team before roll-out.
- Offering input and advice on processes and practices to improve the team's efficiency and effectiveness.
- Assisting with implementing new solutions, as necessary, with the Business Systems Transformation project.
- To undertake any other duties as requested by the IT management team per the scope and responsibilities of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within the newly formed Salesforce team, as part of the International team.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. Salary: £36-42,000 GBP (or equivalent in local currency).
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with the Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will be responsible for developing a staff training programme for all countries and delivering both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions, and create detailed process documentation and training materials to accompany them.
Rewards and benefits
-
Up to 30 days annual leave plus bank holidays
-
Enrollment into our pension scheme
-
Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.