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Citizens Advice Hounslow, Hounslow (On-site)
Up to £29,000 depending on experience, up to £25,000 for trainee position
We offer a range of employee benefits, including generous annual leave & opportunities to continue your professional development.
Posted today
Swindon Hub, Swindon (On-site)
£2,800 - £32,000 per year
Posted 1 day ago
Save the Children, Teddington (On-site)
Starting £24,763 pa
Posted 4 days ago
Pershore Plus Volunteer Centre, Pershore (Hybrid)
£18,985.20 (FTE £23731.50)
Posted 1 week ago
Citizens Advice Camden, Camden Town (Hybrid)
£18,720 to £19,490 actual depending on experience
Posted 1 week ago
Mind in Brighton and Hove, Multiple Locations (Hybrid)
£25,818 per annum (pro rata for part time working, actual salary £15,490)
Posted 1 week ago
Closing in 4 days
Royal Agricultural Benevolent Institution, Remote
£19,000 per year (£31,668 FTE)
Seeking a Regional Support Manager to join our team who provide high quality services to farming people that come to RABI for support.
Posted 1 week ago
Closing in 2 days
Sightsavers, Bissau (On-site)
Local terms and conditions apply
Posted 1 week ago
Closing tomorrow
Blue Ventures, Senegal (On-site)
We are currently recruiting a Project Manager - Advocacy to support the delivery of our new advocacy projects in West Africa.
Posted 2 weeks ago
Closing tomorrow
St, James Street (Big Local), London (On-site)
£20,000 - FTE (£28,572)
Posted 2 weeks ago
Closing tomorrow
Family Lives, Cardiff, Cardiff (On-site)
£22,020 per annum- pro-rata
Posted 2 weeks ago
Page 1 of 2
Citizens Advice Hounslow
Hounslow, Greater London (On-site)
Up to £29,000 depending on experience, up to £25,000 for trainee position
Full-time or part-time
Contract (1 year fixed term (possibility of extension subject to funding))

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Hours: 37.5 Full Time (part time may be considered)
Location: Various locations in the London Borough of Hounslow
Closing date: On an on-going basis until filled – we reserve the right to withdraw this job opportunity early if this vacancy is filled
Interview date: To be arranged directly with shortlisted candidates.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. We want to expand our capacity for face to face and telephone advice; hence we are looking for an experienced generalist Adviser with the ability to provide advice in person as well as on the phone through our dedicated helplines.

In particular, the role requires you to:

  • conduct a thorough holistic exploration of the problem(s) to gain an accurate picture of the client’s situation
  • do a benefit calculation as standard for clients
  • give full advice and support to clients to resolve their issues
  • where necessary, make a referral or signpost clients
  • write up case notes to Citizens Advice national standards

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification.

We might consider strong trainee advisers who have completed the adviser training and have been exposed to sufficient practical generalist work (about to achieve the adviser certificate or an equivalent qualification).

Please note: We can only respond to successful applicants. If you do not hear from us within three weeks from receipt of your application, please assume that it has been unsuccessful.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Application resources
Refreshed on: 20 April 2024
Closing date: 05 May 2024 at 23:59
Tags: Advice, Information,Social Care/Development,Advocacy