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About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
Desirable
- Mental health registration (nurse/doctor/therapist etc)
- Mental health qualification
- Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
- Experience of working with databases such as Views, IAPTUS, Rio and Python
- Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
The client requests no contact from agencies or media sales.
Join our team as a Senior Finance & Operations Officer!
Are you passionate about making a difference to the lives of animals? Do you thrive in a dynamic, fast-paced environment where your financial acumen and operational agility can create lasting impact? If so, we want you on our team!
About Us
Humane Society International is a forward-thinking charity striving for a better future for animals through advocacy, education, and hands-on programmes. We are an effective voice for animals, with active programmes in wildlife protection, alternatives to animal experiments, and farmed animal welfare. We have big ambitions to create further positive change for animals here in the UK and the EU and around the world.
About the role
As our Senior Finance & Operations Officer, you will be at the heart of our organisation’s success. Working closely with the Director, Finance and Operations, you will help to manage financial processes, streamline operations, and ensure both our UK and EU teams are properly resourced to drive our mission forward. You will interact daily with a broad range of stakeholders in the UK and the EU including senior level staff, external consultants and suppliers in the while also working closely with Finance, HR & IT colleagues in the US.
Key responsibilities
Financial Management (30%)
- Support on day-to-day financial activities including financial reporting, accounts payable and accounts receivable.
- Develop and implement best practices to optimise operational efficiency and effectiveness.
- Collaborate with the team to develop and monitor project budgets.
- Support decision-making through insightful financial analysis.
Operational Support (40%)
- Be the first point of contact for all enquiries from the campaigns and fundraising teams in the UK and EU.
Contracts Lifecycle Management (30%)
- Oversee the lifecycle of all supplier contracts: creation, submission and signing. (Legal contract knowledge is not required.)
About you
You will be a confident, dynamic individual with a can-do attitude who has a proven track record of juggling competing priorities and meeting deadlines in a fast-paced environment. The role is varied and has a significant financial element so strong numeracy skills, a solid knowledge of financial management principles paired with good communications skills are important. We welcome applications from those who have solid experience in a similar role or are either part-qualified or qualified by experience. No formal designation is required. Non-graduates are welcome.
Why Join Us
Make a meaningful impact: Your work will directly contribute to our mission to improve the lives of animals.
We are committed to training & development: We are committed to ensuring staff receive appropriate professional development and offer both formal and informal training and development to all our employees.
Learning & knowledge sharing is at the heart of everything we do: Working alongside our passionate and dedicated staff is one of the main attractions of working at HSI. Staff here are experts in their field, which contributes to informal learning and knowledge sharing opportunities across the organisation.
How to apply
If would like to use your skills to make a difference to the lives of animals, we would like to hear from you. Please submit your CV and a covering letter 1. explaining your interest in applying for the role and 2. providing specific examples showing how your skills meet our requirements via the Charity Job website. Incomplete applications will not be considered.
Deadline for Applications: 12PM, Tuesday 7 May
Join us in creating positive change and transforming the lives of animals. Apply now and be part of something great!
Full Application Process:
- CV and covering letter
- 15-minute screening phone call with Director, Finance & Operations (8-9 May)
- First round interview (via video call) with Director, Finance & Operations (13 May) and Second round panel interview (15 May)
- Brief written exercise and Excel skills test
- References check
The client requests no contact from agencies or media sales.
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7.5%
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.00 Monday 6 May 2024
Interviews will be held week commencing 15 May 2024
The client requests no contact from agencies or media sales.
You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants. You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.
You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.
This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.
Key responsibilities of the role include but not limited to:
General Duties
- Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
- Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10). Sessions start at 9.00am and finish around 1.00pm
- Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
- Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
- Assisting clients to complete online and paper forms both face-to-face and remotely
- Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
- Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
- Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
- Casework; writing up case notes about clients helped
- Attending relevant meetings and training and keeping resources up-to-date
- General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
- Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust
Appeals & Representation Duties
Responsibility for our legal appeals representation service, including:
- Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
- Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
- Attending hearings
- Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal). Full training will be given
Qualifications: You will have or be working towards a law degree or equivalent.
Knowledge and Experience:
- A good understanding of the law in any jurisdiction
- Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
- Good time management and organisational skills
- Excellent administrative skills
- High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)
Personal Skills:
- Good people management/awareness skills
- Good communication and presentation skills, orally and in writing.
- Ability to work independently and on own initiative with minimum supervision
- Ability to work as part of a team in a multi-cultural and diverse environment
- An inquisitive mind and good problem solver
- Interest in civil law
- Good memory and research skills
- Demonstrable understanding and commitment to equality, diversity and inclusion
Connections to/understanding of North Kensington or the surrounding area is highly desirable
The client requests no contact from agencies or media sales.
Regional Youth Worker - London
Salary: £27,000
Location: Flexible, based at our office in Aldgate East, with travel throughout the London region and occasional remote working.
We are looking for an experienced Youth Worker, to deliver training sessions and projects to young people through youth centres, community groups, schools and alternative provisions across the London Region, and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors Youth Worker in the Region, you will deliver high quality training, develop new partnerships and maintain positive relationships.
The key areas of focus include:
● To deliver training sessions to young people and partners to required quantity and quality, and support the development, testing and implementation of new training content.
● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To support the management of volunteers and provide the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Seeking a meaningful shift in your career? Embark on a transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a sustainable, equitable and just future.
Why join us?
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Make a real impact: Through two 6-month work placements with leading organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Our partners, including Big Society Capital, Save the Children, Oddbox, Samaritans, and Systemiq, provide unparalleled opportunities to contribute to meaningful change.
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Expert-led learning: Immerse yourself in an intensive Learning & Development programme, with weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the leadership skills, knowledge and mindset to drive systemic change.
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1-2-1 mentoring & coaching: Receive personalised support through fortnightly mentoring sessions and quarterly executive coaching, fostering both personal and professional growth.
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Join a supportive community: From day one, you'll be welcomed into a tight-knit cohort of ~20 like-minded and ambitious Associates. Together, you'll share ideas, challenges, and successes, creating a sense of belonging and mutual support that extends far beyond the programme's duration. You’ll also join the expansive On Purpose community, connecting with a global network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Programme highlights:
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Earn while you learn: A competitive gross salary of £25,645 per annum, supporting your full-time commitment to creating change.
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Transformative impact: Nearly 1000 alumni are now leading change worldwide in all parts of the system, with 92% working in the impact sector, evidencing the programme's success in facilitating career changes towards impactful work.
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Diverse career opportunities: Our Associates have made significant career changes, moving into roles ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within, like a former music label business owner now the CEO of Hubbub, a former Consultant now Managing Director of Divine Chocolate, and a former Marketer at Google now Head of Europe for Terra.do.
Who we’re looking for:
This programme is ideal for individuals seeking a career change into the impact sector, or for those already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal.
Specific sector/industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK
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Fluency in English
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Office environment experience
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Excitement towards building a career that helps transform our economy from profit to purpose
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Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
Learn more and apply:
Register your interest in the programme and we’ll send you all you need to know on how to apply. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and why you’d like to join the programme.
Curious about making an impact with your career? Register your interest, after which you will receive an email with the link to start your application. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and motivation for joining the On Purpose Associate Programme.
Key Dates:
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Apply by: Tuesday 21 May, 9:00 am (BST)
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Interview dates: Mid-late June
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Programme start: October 2024
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Duration: One year
Join us in creating a healthier economy, society and planet. There has never been a more important time to act. Apply now and take the first step towards a career that matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.
As a Generalist Adviser / Caseworker, you will be part of a dedicated team helping in the delivery of advice and casework on full range of advice enquiry areas in particular welfare benefits and housing. You will also be undertaking casework support for vulnerable clients including acting on their behalf with third parties.
You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with diverse range of people including vulnerable clients. You will be committed to developing your skills and happy to work flexibly, including from home, since we offer advice services on the phone, via digital technologies and face to face. While we are based near Royal Oak station the role will also include working from community settings including Food Banks across Westminster.
We will offer the right candidate a generous salary with other benefits including hybrid and flexible working, annual season ticket loans, career breaks, and the opportunity to develop yourself professionally and your career within the organisation. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible working environment where you can work some days from home.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 40% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.
Closing Date: 3rd May 2024, 5pm
Assessments and Interviews may be booked before closing date if we find the right candidates with the skills and experience we are looking for in the person specifications, so apply now!
We are recruiting for two Peer Support Leads (Birmingham and immediate surrounding areas):
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?
We are looking for passionate and skilled peer leads who have excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working as part of a growing team providing services to people living with hepatitis C, this post will expand delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Birmingham and immediate surrounding areas to raise awareness, promote harm reduction approaches, and proactively increase HCV (Hepatitis C Virus) testing, treatment, and care for marginalised communities.
This post will require extensive travel across the region, and it is desirable, but not essential for the post holder to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Snow Camp is a ground-breaking national youth charity, and we are looking to recruit a fantastic new North West Wellbeing Manager and Programme Support to join our North West team on a 4 day a week contract (30 hrs).
Our accredited programmes are unique and attractive to young people, taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.
You will report to the North West Programme Manager & Head of Snowsports and will be responsible for the delivery of our wellbeing workshops and providing 1to1 wellbeing support sessions to young people. You will also work as part of the North West team to assist with the planning and delivery of snowsports and life-skills focused youth activities run by the Programme Manager and assist with the apprenticeship programme throughout each year.
Experience of working successfully with under-served young people in a range of settings, with a focus on supporting young people’s wellbeing will be essential to the post. Passion for snowsports and supporting young people generally will be a huge advantage!
Youth work, wellbeing support experience, project management, logistical skills, managing relationships, communication and presentation skills will make up the role. Along with experience of delivering group workshops to help young people work towards meaningful goals to improve their emotional wellbeing.
Job Description
- You will spend roughly 2.5 days will be in the Wellbeing Manager role and 1.5 days will be in the Programme Support role each week.
- In consultation with the Programme Manager, to manage the delivery of the Wellbeing Workshops and 1to1 mentoring support needed for young people and apprentices.
- Work with the programme manager to gain the young people’s trust and confidence.
- To assist with delivery and development of The North West’s full snowsports focused journey of youth programmes which take place at Chill Factore.
- Build a good relationship with the North West Programme Manager to help provide support and guidance to young people.
- Support with the management of (currently) 3 x North West apprentices on their 1-year Snow Camp Apprenticeship programme. particularly helping to manage their wellbeing and signpost to other services where needed.
- Ensuring the apprentices have clear personal development plans and objectives.
- Provide effective and inspiring leadership to apprentices and young people.
- Providing weekly 1to1 support sessions for each apprentice.
- Having an understanding and an involvement in the development of their weekly working rotas.
- Supporting with NVQ work & assisting with any challenges that may be faced.
- Ensuring apprentices are involved and supported working on all Snow Camp programmes as the North West staff team.
- Complete Personal Development Plans and Wellbeing Assessments as required with apprentices.
- Attend regular meetings with the other regional Wellbeing Managers to provide a consistent approach and building resources focused on improving young people’s wellbeing.
- Outside of programme days, provide one-to-one mentoring sessions to young people, in-person or remotely, focusing on their well-being and offering support so they can cope with the Snow Camp programme and improve their general wellbeing.
- Be a key team member on the overseas residential for the Excel programme during the Easter holidays. *Valid passport for travel in Europe & Andorra required.
- Use our UPSHOT online database system to keep records and ensure all monitoring and evaluation is carried out.
- Attend external training as required (e.g. Safeguarding and Mental Health Awareness tutor training courses).
- Ensure that all activities and provision you deliver is done safely and in line with organisational policies.
- Support the Programme Manager to ensure all programmes run smoothly and effectively by supporting the delivery of each programme – managing venue instructors, guest speakers, apprentices, youth staff, sessional staff and volunteers as required.
- Support the Programme Manager with recruiting young people for each programme through visits to youth projects, promotion through email to all relevant youth programmes and services and presenting at key stakeholder meetings on youth service provision. Finding new young people in the North West area to support by Snow-Camp will be key.
- Support the Programme Manager with programme administration including finances, SLAs, attendance records, risk assessments, bookings and young people’s records on Upshot.
- Support with management and delivery of trips and overseas residential’s (Snow-Camp Excel, Apprenticeship & Youth Forum Residential’s) as part of Snow-Camp programmes. Including support with all the necessary risk assessments.
- Additional tasks may vary depending on different opportunities throughout the year.
Personal Specification
- A passion and desire to support young peoples wellbeing.
- To provide a nurturing safe space.
- An ability to create engaging and meaningful workshops and resources for young people.
- Excellent communication skills and the ability to build good rapport with young people.
- Self-motivated, innovative, committed and can work independently as well as part of a team.
- To be able to work flexibly based on the programme dates and young people’s schedules, including evenings and weekends.
- An understanding of the importance of safeguarding and providing equal opportunities for young people.
- The ability to enthuse others, to encourage, build confidence and enable others to fulfil their potential. Good interpersonal skills are essential and excellent communication, listening and presentation skills will also be key.
- Ability to work under pressure and to deadlines, across flexible hours and weekends as required.
- Well-developed listening and communication skills.
- Strong IT Skills.
Essential Criteria
- A passion for supporting young people’s wellbeing and mental health.
- At least 2 years’ experience working with young people on a one to one basis.
- Youth Work or wellbeing qualifications.
- At least 2 years’ experience of delivering group workshops and training to young people.
- The ability to ski or snowboard (or willing to learn).
- Sound knowledge of MS Office tools including Word, Excel, PowerPoint and Outlook.
Desirable Criteria
- Counselling qualification.
- Ski Instructor qualifications
- Driving license.
Management and support
The North West Wellbeing Manager & Programme Support will report to the North West Programme Manager & Head of Snowsports Morv Bett who will provide support and guidance.
The Trustee board will determine the overall direction of Snow Camp and will set the overall priorities in consultation with the Director and Senior Team.
Policy Statement
Snow Camp aims to be an equal opportunities employer.
Conditions of Service
The North West Wellbeing Manager and Programme Support must be prepared to work regular evenings, weekends and with occasional weeks away. Snow Camp operates flextime system. Work patterns will change depending on time of year and programme being delivered.
Snow Camp is committed to safeguarding and promoting the welfare of children. This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service (DBS) and two satisfactory references regarding their suitability to work with young people.
How to apply
Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Please contact Morv Bett if you would like an informal chat about the role. We are currently away on our annual youth residential and will be returning on Wednesday the 17th of April where we will be in touch with you as soon as possible on our return.
Closing Date: Friday the 3rd of May 2024 – Early Applications are encouraged.
Interviews: DATE TBC Chill Factore, 7 Trafford Way, Trafford Park, Stretford, Manchester M41 7JA.
Hours: 30 hours a week (4 days) includes some evenings & weekends
Location: Programmes delivered at Chill Factore, Manchester. Office based in Crewe and some travel around North West to visit youth projects is required. This is a hybrid post with work from home opportunities each week.
Salary: £27,500 pro-rata based on full time equivalent (this includes a 10% bonus paid annually in July each year)
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
The Hammersmith and Fulham service comprises of one high support hostel and two medium support hostels, housing 24 people experiencing mental ill health who may also have other complex support needs including substance use and offending behaviour or who may present with behaviours which can challenge.
About the role:
The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. The Project Worker will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.
The projects provide support 24 hours a day and are staffed by a Night Concierge and Project Workers, this requires regular weekend working. All work undertaken will be in line with planned support. Staff are responsible for making sure that clients are actively involved in the process and that the support offered is full and holistic.
About you:
- Demonstrable experience of working with people experiencing mental health problems and other complex needs.
- A demonstrable understanding of Mental Health Legislation and how it can be applied.
- A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
- A working knowledge of Housing Management as applied to a residential setting, and an understanding of the rights and responsibilities associated with various forms of tenure including excluded licenses.
- A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
- A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
- A proven ability to create and deliver SMART action plans with clients through high quality risk and needs assessment.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payment.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 28th April at midnight
Interview Date: Wednesday 8th May via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Job Title: Internal Comm Lead
Fixed Term: 12 month fixed term contract
Hours: 35 per week (part time or flexible working will be considered)
Location: Home based with travel to different locations
Salary: £37,000 plus working from home allowance
Essential:
- Experience of designing and delivering internal communications plans
- An excellent understanding of internal communications channels
- Proven change management and change communications skills
- Creative thinking with the ability to produce compelling ideas that engage and unite staff
- A problem solver that can translate complex issues into accessible communications using both interactive and passive channels
- Expectational relationship building skills across all levels of an organisation
- Alignment with United Responses values and a commitment to delivering our vision and mission.
United Response is a leading national charity. We have a great team of people who are passionate about providing care and support. Our support staff champion the rights of the people we support to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries. In our work we aim to be creative, strong, honest, responsive and united.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programmes Manager
Salary:
£32,000 - £40,000 + £2,000 London weighting
Contract:
1 year contract
Hours:
Full time
Location:
London / Hybrid
People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.
NB: This role will require occasional travel to schools across England.
Reporting to:
Head of Programmes
About Bite Back 2030
We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.
In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.
Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:
1) Calling out the manipulation of the junk food giants.
2) Demanding higher standards from food marketing and from everyday food itself.
3) Mobilising and equipping young people in the fight for better food.
We do all this so we can bite back against a global epidemic of food-related ill health.
About Bite Back in Schools
Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.
With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here.
Role Description
The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.
The Programmes Manager will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function.
Key responsibilities include:
Relationship management
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Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
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Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Design and deliver training and webinars for schools.
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Lead on the design and delivery of competitions for schools.
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Drafting of termly newsletters and regular emails to schools.
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Create case studies and collate material to share with our comms and digital teams.
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Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.
Project management of systems and operational support
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Manage the SFC inbox, dealing with enquiries from schools and other partners.
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Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.
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Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training.
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Creating and uploading new high quality session plans, resources and materials to our digital platform as required.
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Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.
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Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.
Programme design and improvement
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Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems.
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Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.
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Feed your ideas into programme delivery and development.
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Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.
Skills / Experience (required)
The ideal candidate would have the following experience and qualities:
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A proven record of building relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people and simple to deliver for teachers
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience of youth facilitation and / or delivering training.
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
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Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
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A passion for our mission.
Skills / experience (desired):
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Experience of working with CRM systems particularly Salesforce.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience of managing budgets.
Please apply with a CV and a statement answering the questions in the application pack
We kindly ask you to complete our Equal Opportunities Form to make sure we can continue to be as fair and inclusive as possible. Your answers will be anonymous and will solely be used for internal purposes as we strive to be better in our representation of diversity. Applications will be handled in line with our Recruitment Privacy Policy.
Timelines
Applications will close at 23:30 on Sunday 19th May 2024.
Interviews will be scheduled for the week beginning 3rd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £22,000 - £26,000
Location: Kent
Contract: Fixed Term Contract – until April 2025 (with the possiblity to extend)
Hours p/w 35 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Kent
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 5 May 2024@23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
We’re looking for a dynamic Workforce Development Coordinator to lead, manage and develop our incredible sports coaches, volunteers and tutors. You’ll be managing everything from recruitment through to personal and professional development.
You’ll use your people skills to work closely with partners to deliver expert-led training courses, making their activities more inclusive for disabled people. Highly organised and with an eye for detail, you’ll liaise with each partner to make sure we meet their needs.
You’ll also manage Inclusive Activity Leaders – a truly life-changing programme created in partnership with Nike that trains disabled people to become fully qualified sports coaches and enjoy new careers.
Download the applicant's pack for the full role responsibilities and person specification.
To apply, submit a current CV along with a covering letter, or use quick apply option on Charity Jobs, Applications without a full covering letter outlining in turn how you meet the each of the person specification criteria will not be accepted.
The deadline for applications is 5pm on 8th May 2024, and interviews will take place at the House of Sport the week commencing 13th and 20th May 2024.
The client requests no contact from agencies or media sales.
We're looking for a Voids and Project Manager to join our Landlord Services team in located at our Head Office currently located in Westminster and moving to Caledonian Road this year.
£40,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Overall Purpose
Voids - Each year, Look Ahead collects c£21m of rent and service charge from the c3,000 units of property that we own and manage. This amount represents roughly a third of Look Ahead's annual income and therefore it is essential for us to maximise occupancy rates within our properties.
This is a varied opportunity that will see you managing the completion of all void works and ensuring that all properties are let within our Corporate deadlines. Look Ahead manages approx. 1500 units on other landlord's behalf, of which there are approx. 35. You will therefore have strong organisational skills and have the ability to build rapport with our landlords. We also operate across London and the Home counties, and the successful candidate will need to familiarise themselves with our stock quickly and establish effective working relationships with the teams on the ground.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
To promote the concept of enabling customers to make best use of the housing options available to them including social and private lettings.
To work closely with Operational colleagues to ensure that void properties are let within Corporate timeframes.
To oversee the temporary accommodation services and private lettings service and to ensure that the appropriate standards are maintained.
To plan and co-ordinate all re-housing activity and liaise with the Void team.
To ensure all lettings are made in accordance with legislation.
To train and regularly update the training of existing, new and temporary staff, in procedures relating to void management and lettings.
To draft and present reports as requested.
To record all actions, communication requests and received documentation relating to customers promptly on the computerised system.
Undertake regular checks on the information held on the system to ensure that all records are accurately held and allocations are given the correct priority.
To support the Head of Housing in shaping the successful delivery of projects, simple and complex, ensuring good governance and methodology is adhered to throughout the project lifecycle whilst working to embed a culture of continuous improvement.
To support the Head of Housing in leading the delivery of projects ensuring they are comprehensively planned, realistic, efficiently resourced and deliver agreed benefits. Ensure that project activity is integrated, and dependencies identified, understood and managed.
To create and maintain project documentation throughout the lifecycle of the project including Gantt charts, Project Cost records, Highlight Reports, SLT project updates.
for the full list please see our website
About you:
Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.
Essential:
Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.
Desirable:
Ability to make difficult judgements.
Able to negotiate with other managers internally and externally to achieve operational objectives.
Ability to be professional at all times when dealing with colleagues, internal and external stakeholders.
Excellent team player who can work flexibly to meet business requirements.
Experience of full project lifecycle and ability to demonstrate successful management of business and technical projects in a dynamic business
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.