Direct Marketing Officer Jobs
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Our Marketing Team is growing! Could you be our new Marketing Officer?
You will be joining one of Scotland’s leading charities, and will have the opportunity to make a difference to the lives of the children, families and NHS staff we support.
As a member of our Marketing and Fundraising team, you will be involved with many of the charity’s key fundraising campaigns, while also having the opportunity to share inspiring stories from the hospital.
You’ll have the chance to learn, develop and use your skills to make an incredible contribution to the children and families we support.
The client requests no contact from agencies or media sales.
Warning Zone is a busy, friendly and ambitious charity based in Leicester working to keep children safe, educating them in an interactive way about the risks they will face and building resilience to coercion, both offline and online. Our values and culture focus on keeping children safe. An enhanced DBS check will be required for this role.
We have an established, thriving interactive safety centre, with a great reputation and excellent partnerships, for Year 6 primary school children, as well as a mobile show (Roadcrew) about online exploitation and radicalisation that we take to secondary schools.
We are an independent local charity and we need to raise all our own funds. Our funding currently comes from institutions, trusts and foundations, companies, events and individuals. Our service users (primary schools) pay a contribution towards the cost of the services they receive.
We need your enthusiasm, creativity and communication skills to engage with people from different audiences and ensure the best approaches to various activities such as volunteer recruitment, fund raising, new initiatives and raising awareness of our activities and achievements. Ultimately, we’ll trust you to help us remain current, relevant and robust for the future, ensuring our brand and profile are heightened and our fundraising targets are achieved. You will be able to manage your own workload whilst being a committed and open team member during this exciting time for Warning Zone.
In return you’ll work with an organisation with purpose, in a supportive team in a bright and airy building which is humming with activity. We offer flexible working, although there will be some essential cover required at specific times. This is a fantastic opportunity to join an ambitious local charity and we look forward to hearing from you.
In your cover letter please clearly show how you fulfill the person specification.
If you would like a chat about the role please contact the CEO on the email address in the job pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a maternity cover role on a 9 - 12 month contract.
This is an exciting opportunity for someone with a passion for digital communications and creating engaging content for digital and social platforms. We are looking for someone with excellent communication and implementation skills, who will enjoy being creative and using their expertise to enhance SAT-7 UK digital communications. The role is based in Chippenham but flexible working options are available. This is role is a fixed term contract to provide maternity cover.
The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media.
KEY RESPONSIBILITIES
Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.
Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.
Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, social media and other digital marketing platforms.
Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.
Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.
GENERAL RESPONSIBILITIES
- In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
- Use Customer Relationship Management systems to ensure efficient and secure storage of information.
- Assist members of the team in responding appropriately to communications from supporters and other organisations.
- Liaise with SAT-7 staff from other offices to share ideas and resources.
- Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
- At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.
Please see the Application Pack and apply via the SAT-7 UK website.
The client requests no contact from agencies or media sales.
Wildlife Supporter Officer (Face-to-Face Membership Recruiter)
Wanted in the following locations: Staveley Nature Reserve, near Harrogate; Moorlands Nature Reserve, near York; Dearne Valley Country Park, near Barnsley; or Stirley, near Huddersfield
Yorkshire Wildlife Trust are looking for chatty and confident nature lovers to join our successful team and inspire the public to take urgent action for wildlife and wild places through membership.
You will be on the very front line of our charitable nature conservation mission, utilising your strong sales skills and your friendly and persuasive personality to encourage people to give us their financial support to bring about nature’s vital recovery.
A typical working day will revolve around enthusing everyone you meet to take small and manageable steps to becoming a force for nature. You will work at a variety of events and locations across Yorkshire, including our very own nature reserves, farmers' markets, shopping centres, country shows and major festivals. Here you will pass on your passion for our charity's work and inspire people to support us with the help of a fully-branded gazebo and interactive display set up.
Experience in sales and fundraising within either the private or charity sector would be a distinct advantage, through full training and support will be given. You will represent us in a professional manner at all times, understand and adhere to fundraising regulations and keep up to date with our work by conducting your own research and attending team meetings, both virtually and in-person.
To be successful in this role, you must have your own vehicle with business insurance.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) within your supporting statement.
Closing date: Tuesday 16 April 2024 at midnight
Interview date: Monday 29 April and Tuesday 30 April 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-212 813
Our Marketing Team is growing! Could you be our new Digital and Social Media Officer?
GCHC is one of Scotland’s leading charities on social media. By joining our team, you will have the
opportunity to share incredible stories that touch the hearts of thousands every day.
In addition to creating and managing content, you will be responsible for ensuring our supporters, donors and families receive the best possible experience when engaging with GCHC online.
You’ll have the opportunity to learn, develop and use your skills to make an incredible contribution to the
children and families we support.
The client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
35 hours per week (part time working and compressed hours will be considered)
Are you looking for a communications role that will support, connect and inspire our 40,000 members? Well look no further. This is the role for you!
About the role
You’ll be part of our Membership team within the wider Involvement and Movement Building team, ensuring everyone who is a member of the charity has a participatory and audience-led experience. You’ll be supporting, connecting and inspiring the Parkinson’s community to get involved in the charity’s membership offer in a way that suits them.
You’ll be responsible for creating engaging email, online and offline communications for members, with members. You will oversee the members' joining process and will support Membership colleagues with the delivery of events and the day-to-day running of the programme to make sure membership upholds our principles of being simple, inclusive, participatory and accessible for all.
Your role is integral to promoting a variety of engagement activities which give members the opportunity to use their voice and experience to shape and influence the charity. You will communicate and celebrate the impact of the collective voice of membership ensuring members are valued and see the impact they’re making.
What you’ll do:
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Collaborate and work with members (in-person and online) to create engaging communications.
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Build and schedule email content into Salesforce Marketing Cloud (training will be given)
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Be responsible for ensuring that the membership website pages content is kept relevant, useful & up to date.
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Oversee the new joiners process, (online and offline) including the production of materials, fulfilment and reporting.
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Work with print and fulfilment agencies to ensure accuracy of work and timely processing.
What you’ll bring:
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Experience of supporting, connecting and inspiring a community to take actions which will help bring about change.
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A genuine desire to work alongside and to improve life for people living with Parkinson’s and their loved ones.
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Experience of creating engaging and inspiring online and offline materials in support of direct marketing communications.
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Strong interpersonal skills and excellent verbal and written communication, with the ability to develop positive working relationships with a range of people internally and externally.
Interviews to be held week commencing 15th April 2024
Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
The successful candidate will be required to:
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Provide their own broadband service with a minimum download speed of 2Mb
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Have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
This is an exciting chance to really make a substantial difference to the young people we support at Active8. It is part of plan to increase the fundraising capacity of the charity with a significant amount of untapped potential so it is an exciting time to join.
Ideally we are looking for a candidate with experience in writing compelling funding applications and managing relationships with funders.
However willingness to learn, passion for the cause and transferrable skills count for a lot and training will be provided if you do not have direct experience but you are creative, good at story telling, enjoy building relationships and have an eye for detail.
An average week might involve researching and writing grant applications or meeting funders. It might be working with our project coordinators to write evaluations and report to funders, it could be having a 121 with a member to create a case study or attending networking events to raise awareness of Active8 and build funders knowledge.
As you would expect when working for a small charity no two days are the same and we all ‘muck in’ doing things outside of any job description which will make working at Active8 so varied and enjoyable.
Job description
We are seeking an experienced and highly motivated funding officer who has exceptional attention to detail, excellent prospecting skills, and a track record of securing funding from Grants, Trusts, and Foundations.
Preferably the successful candidate will be able to demonstrate previous success in raising funds, have experience of working to and achieving financial targets within deadline and budgets, experience of managing relationships at varying levels and the ability to write persuasive and compelling applications.
The post holder will be required to manage the day-to-day fundraising for the charity, identifying appropriate funding opportunities, submitting applications, reports and evaluations to funders about spend. The candidate may also be asked to support our users to find individual grants.
We can’t emphasise enough how much we value transferable skills and passion so please do not be put off from applying if you are applying from a different sector/role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ovacome are looking to appoint a highly motivated and proactive Communications Officer to join this friendly and hard-working team as we make sure anyone with an ovarian cancer diagnosis receives the information and support they need.
Reporting to the Communications and Engagement Manager, the successful candidate will be a confident copywriter, with experience of writing for a variety of communication channels. You’ll be committed to making communications accessible and enthusiastic about reducing health inequalities for Ovacome’s key underserved populations. You’ll enjoy working across departments, collaborating with colleagues on communication campaigns.
Key responsibilities of the role will include:
· Creating high quality content for Ovacome’s communication channels, with a copywriting focus.
· Collecting real-life stories from Ovacome’s members, helping to amplify the voices of the ovarian cancer community, ensuring that the stories we share represent the diverse experiences of those we support.
· Securing media coverage for activity relating to fundraising and event promotion.
· Being a champion for accessibility and inclusion across all communication channels.
What we’re looking for:
· A great copywriter - you understand the power of words and can use them to great effect.
· Warm and friendly - you can quickly build up rapport with colleagues and supporters to enable your work.
· A multitasker - you can prioritise your workload and keep calm under pressure.
· Someone who sees the bigger picture - you understand where your workload fits into the organisational strategy and are motivated by the change you can make.
· A can-do attitude - you’re proactive and follow up quickly on actions.
If this sounds like you, we’d love to hear from you.
Location: London (EC1Y 8RT) or West Midlands (Dudley) office. Homeworking available if you have an appropriate working space where confidentiality can be assured and you are within a two hour travel radius of London. There are monthly meetings in London and occasional travel across the UK required.
We welcome applications from those with a caring or parenting role and would consider flexible or part-time working to accommodate the right candidate.
You can find further details on the role and how to apply in the attached job pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is borough-wide and will see you undertaking direct work with VCSE groups and organisations within Bury. This may be providing individual information, advice and guidance, delivering a training course, supporting our VCSE networks/forums or representing the sector at a meeting or event.
We’re looking for someone:
- With the ability to communicate with a wide and diverse range of people in a culturally sensitive way.
- Who can support and understand a wide range of groups from mutual aid and small community groups to larger charities and social enterprises.
- Who can build strong and trusting relationships with VCSE organisations and can be a representative of Bury VCFA in the community.
- Who has a problem-solving approach – with patience, listening skills and the ability to provide a professional challenge if needed.
- Who has the passion and skill to work as part of a team to support the VCSE sector and genuinely improve the quality of life for people living in Bury.
The client requests no contact from agencies or media sales.
Summary
Join the Learning with Parents team to manage our school partnerships and feed into the sustainable growth of our ambitious young charity, so that one day every child is supported at home to fulfil their potential.
Job Title: School Partnership Officer
Reports to: Programme Director
Salary: £23,400 full time equivalent (FTE)
Contract: Permanent, Full time or part-time considered, minimum of 30 hrs per week.
Learning with Parents also operates a flexible working policy to support parents and other staff with caring responsibilities.
Location: Hybrid (Mondays and Tuesdays at our office in Bristol, other days remote)
Deadline: 21st April 2024
Start date: ASAP but we would be willing to wait for the right candidate
About Us
Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.
In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training, we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
We are looking to recruit a School Partnership Officer to help us grow and extend the reach of our Learning with Parents programme.
This is an exciting opportunity to gain experience across project management at a fast-paced education-tech charity. We are a small team, and the School Partnership Coordinator will play a key role in enabling us to deliver our programme strategy.
Core areas of responsibility
Programme support
- Assist the School Partnership Managers with support for the schools using our Reading Log, including having calls with those schools
- Collaborate with the Schools Team to help schools get started on the programme
- Send reminders to schools on their next actions
- Update the schools database and organisations database with the relevant programme information
- Support the Schools Team to deliver timely tech support for both schools and parents using our programmes
- Support with pulling together school impact summaries
- Support with the invoicing and contracts for school partners, including supporting the Schools Team with ensuring school invoices are paid
- Support with any programme admin as directed by the school team.
External communications
- Manage the general inbox for the charity
- Sort parent feedback comments and photos for marketing materials and impact summaries
- Support with creating marketing materials such as emails and and flyers
- Update the charity social media accounts including our X, LinkedIn and Facebook pages.
General administrative support
- Other administrative support as required by the wider organisation, such as office procurement, general research, organising events and booking travel.
About You
A successful School Partnership Officer will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
- Good organisational skills and ability to prioritise effectively
- Good attention to detail
- Excellent communication skills and an ability to work well as a team and with a range of different stakeholders
- A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
- Experience in (an) administrative role(s)
- Knowledge of the day-to-day working of primary schools in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A fantastic and exciting opportunity is available at RSPB South Stack reserve for a Visitor Experience Officer to join our team on a 6 month contract. This is a great opportunity to play a significant part in developing, promoting and delivering the events programme at our reserve.
Visitor Experience Officer (Fixed-Term)
Reference: FEB20245773
Location: South Stack, Holyhead, LL65 1YH
Salary: £23,489.00 - £25,216.00 per annum, pro rata
Hours: Full-Time, 37.5 hours per week
Contract: 6 month fixed-term
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
We are looking for someone with expertise and leadership across visitor experience, particularly around events - planning and delivery, ensuring visitor programmes are profitable. Someone who can warmly welcome and enthuse our visitors about wildlife and nature and the wider work at RSPB South Stack, ultimately encouraging support for nature conservation and the work of the RSPB through membership. We want to offer our visitors fantastic days out in nature, a great experience that engenders respect of our reserve and the natural world. Here, at South Stack we have one of the best places to do that.
You will:
- Work towards agreed targets for income generation, quality of visit and visitor numbers.
- Manage the online residential volunteer booking system, induct volunteers and manage them day to day to include creating rotas.
- Plan and deliver a year-round visitor events programme with the support of the Visitor Operations Manager.
- Ensure the reserve delivers a high quality, on brand visitor experience that encourages visitors to become members of the RSPB and contributes to the RSPB’s Saving Nature Strategy.
- Working with the Visitor Operations Manager and Site Manager to ensure that all colleagues are operating as one team to deliver a high-quality visitor experience for all visitors to the reserve.
- Contribute to the planning and efficient day to day running of the visitor operation that leads to the overall success of the reserve.
- Be a creative individual who can inspire and drive visits to our reserves. You will have lots of ideas on how to use the incredible stories our reserve has through events and experiences, in showcasing our reserve as an amazing place to visit.
What you can expect:
- A supportive, dynamic, and high-performing team of talented individuals around you, who want to make the world a better place than we found it.
- The chance to be involved in creating amazing experiences, connecting people to nature and making a real difference in ensuring the protection of our incredible places for wildlife and people.
- Access to excellent learning and development opportunities and employee benefits package.
- No two days the same.
What we need from you:
Essential Qualifications:
- 4 GCSEs at grades A-C and 2 A levels or equivalent.
Essential Knowledge
- Computer literate to include professional use of social media to adhere to brand requirements.
- Working knowledge of visitor engagement techniques.
Essential Skills
- Excellent verbal and written communication skills.
- Proven ability to plan and prioritise workloads.
- A team player who can motivate and inspire people.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Ability to maximise opportunities for visitor engagement and income generation.
- Able to build and maintain strong working relationships.
Desirable Experience
- Experience of managing and delivering against targets and KPI’s.
- Experience of analysing and interpreting data in a visitor experience environment.
- Successful experience of managing or supporting a team of staff and/or volunteers.
- Having contributed to a successful visitor project or visitor attraction.
- Tourism or leisure related qualification, ideally at HND level or equivalent.
- Working knowledge of Equal Opportunities and Diversity.
- Health & Safety in the workplace.
Additional information
- This role is based in a rural location with no public transport links so own transport is essential.
- This role will require regular weekend working along with bank holidays.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Monday, 1st April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete a full application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We are actively recruiting for this role and reserve the right to close this advert at any time.
No agencies please.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
IMPACT Scotland is recruiting an Administrative Assistant who will provide crucial administrative support to the executive team and Board of Trustees. This permanent role will suit an efficient and organised individual who wants to sit at the heart of a developing organisation. It is ideal for someone looking to gain experience across the broad range of disciplines which support cultural organisations. Primarily an administrative role, the successful candidate can expect to support work in Development, Marketing & Communications, and Venue Planning as part of their day-to-day.
The IMPACT Scotland team is expected to grow with the building, and the right candidate will have the opportunity to be part of a developing, dynamic organisation that is helping to shape Edinburgh’s cultural future.
To view the full job description and learn how to apply, please visit our website via the link posted above.
The client requests no contact from agencies or media sales.