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Virtual Drop-In Group Facilitator

Job Description

Purpose:  To facilitate virtual drop in group for people with anxiety.

Online Responsibilities:

•  To facilitate virtual drop in group meetings as required in accordance and Self Help Services’ Code of Ethics
•  To facilitate virtual drop in groups for Anxiety and on a weekly basis for two hours per week
•  To monitor the online forum, remove posts that conflict with the forum ground rules, and respond to queries

General Responsibilities
•  To publicise the groups as necessary, in consultation with the Self Help Services Community Services Manager
•  To take responsibility for all administrative duties associated with the role
•  To attend external supervision at the minimum bi-monthly
•  To liaise with other projects and organisations as appropriate
•  To attend self help team meetings and other self help events as required
•  To undergo service performance meetings with the Self Help Services Volunteer Co-ordinator and Community Services Manager
•  To undertake any other relevant duties as required
•  To record and monitor group attendance statistics for annual reports and fundraising purposes
•  To contribute towards promotion for the service/self help services
•  To attend open days, mental health awareness days and other related events
•  To undertake any other duties commensurate with the role

Person Specification

Essential requirements
•  Good understanding of mental health problems
•  Experience of group work
•  Knowledge of mental health/support services
•  An interest in the area of mental health
•  Good listening skills
•  Respect for all
•  Good communication skills
•  Good IT skills and experience of using chat rooms and online forums
•  Reliability & commitment – at least 6 months -  ideally at least one year
•  Awareness of differing individual issues around a particular self help group/service
•  Willingness to work both on own initiative and as part of a team
•  Basic numeracy and administration skills
•  Ability to deal with external agencies/media

Desirable requirements
•  Lived experience of a mental health issue
•  Experience of delivering groups/structured courses
•  Ability to review/produce course content
•  Ability and willingness to undertake promotion
•  Experience of and ability to produce publicity
•  Experience of monitoring and evaluation
•  We welcome applications from older people.
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