Job DescriptionBENfriend - Welfare Visitor (Voluntary position)
This is an opportunity to give time to people. Volunteers will visit people of all ages in their own homes, listening, befriending, assessing their circumstances and reporting findings back to the Welfare Office in writing, observing strict confidentiality at all times. You will be a given a caseload to suit you, for you to manage within our guidelines. Volunteers will initially carry out visits with one of BEN’s Welfare staff; support will always be available by telephone once making visits on your own.
- BENfriend Co-ordinator and the Welfare Officer.
- Within reasonable travel distance to yourself
General Duties and Responsibilities:
- Supporting people in their homes and by phone
- Report writing
- Some form filling
- Must be able to travel to peoples’ homes
- Valid driving licence
- Good listening and empathy skills
- Non-judgemental and patient attitude is imperative
- Ability to build a rapport with people of all ages and backgrounds
- Be able to volunteer independently
Benefits to Volunteer:
- An opportunity to make a real difference to the lives of
individuals in need. This highly flexible role allows you
to manage your BEN duties around your other activities
- As required
- We would hope for a commitment of at least a year
- We let you make the arrangements for the visits to suit
you and the people involved – flexible but within limits
deemed acceptable by the welfare officer.
- Full training and support from the BENfriend Co-ordinator and Welfare Office-
- This will include visiting and listening skills.
-POVA (protection of vulnerable adults) training
-Basic benefits training
-Annual Area Training Day. This is a good opportunity to meet up with our other volunteers and will update you on many aspects of support, information and advice.
Reimbursement of Expenses:
-Travel: 45p per mile
-Out of pocket expenses
BEN is the automotive industry charity.
A national charity, BEN provides care and support for anyone who works or has worked in these industries and this provision also extends to dependants. BEN provides friendship, advice, emotional support and financial assistance to more than 15 000 people living in their own homes throughout the UK and Ireland. We also run four nursing and residential centres across the country, providing a home to more than 350 people of different ages and needs.
We are not cause specific, which means that our only guiding principle is to care for our colleagues who have found themselves in need. The range of work our dedicated welfare and care staff undertake is truly diverse from providing round-the-clock care for those with terminal cancer to the emotional and financial support of families where an accident has left the main earner injured or disabled and unable to work.
The client requests no contact from agencies or media sales.