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Top job
PSPA, MK9, Milton Keynes (Hybrid)
£28,544 per year
Are you a motivated & confident person who can deliver a high-quality professional service, to work on our helpline?
Posted today Quick Apply
ACN UK, Multiple Locations (Hybrid)
£30,000 - £33,700 per year
Aid to the Church in Need is a Catholic charity, supporting persecuted and suffering Christians around the world.
Posted 1 week ago Quick Apply
Closing in 3 days
Thrive, Birmingham (Hybrid)
£30,000 - £32,000 per year
We seek a supportive Regional Centre Manager who can help our passionate and committed Birmingham team deliver an excellent service.
Posted 1 week ago Quick Apply
Thrive, RG7, Reading (Hybrid)
£29,300 - £30,700 per year FTE , depending on experience, pro rata for part-time
our Fundraising Officer will support & deliver our strategic & operational fundraising plans to establish & grow the income of the charity.
Posted 1 week ago Quick Apply
Closing in 7 days
Greenpeace, Islington (Hybrid)
£32,952-£38,004 per annum
Posted 1 week ago
Hope & Homes For Children, Multiple Locations (Hybrid)
£29,000 to £33,000 gross per annum including any London weighting.
Posted 5 days ago
Child Brain Injury Trust, Oxfordshire (Hybrid)
£27,000 - £29,000 per year
Posted 1 week ago Quick Apply
Closing in 7 days
MS Society, Multiple Locations (Hybrid)
£28,423 - £30,200 per annum FTE (£17,053.80 - £18,120 per annum actual) plus excellent benefits
Posted 1 week ago
Page 1 of 1
MK9, Milton Keynes (Hybrid)
£28,544 per year
Full-time
Permanent
Job description

PSPA supports families affected by Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD), both are complex neurological conditions that affect mobility, vision, swallowing and cognition.

We are looking for someone to join our helpline team to provide professional, comprehensive support and make a real difference to people living with PSP, CBD, their families, and carers. 

We are seeking a motivated and confident person who can deliver a high-quality professional service, to work on our helpline. Previous experience of working in health, social care or the helpline sector is essential. You need to be a patient, empathetic listener with excellent verbal and written communication skills. The role will involve assessing and responding to callers' needs via our telephone and email service providing practical and emotional support and delivering learning sessions about PSP and CBD to health and social care professionals. Ideally, you will have experience working on a helpline or in a health or social care setting.

Ability and willingness to travel within your region is essential.  Occasional weekend work may be required.  The role covers the following regions: Greater London, Kent, Essex & Surrey. 

We have a hybrid working model with most staff working one day a week in the office in Milton Keynes and the remainder at home.  Please contact our Helpline Manager, Jules Brown, if you would like to discuss the role.

We are an inclusive organisation and welcome applications from people from all sections of the community, irrespective of ethnicity (including race, colour, and nationality) age, disability, gender, sexual orientation, religion or belief.

See the full job description for more details.

  • Benefits: Pension Scheme and Employee Assistance Programme 
  • Annual Leave: 28 days per annum including bank holidays

Please apply with your current CV and a cover letter to show us how your knowledge and skills meet the requirements for the role of Helpline Care Navigator.

Closing date: Monday 20th May 2024

Interviews are to be held in person at the Milton Keynes offices the week commencing 27th May 2024.

Application resources
Posted by
Refreshed on: 23 April 2024
Closing date: 20 May 2024 at 23:30
Tags: Advice, Information

The client requests no contact from agencies or media sales.