Administrator Jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

We have a great opportunity within the finance team as part of the wider Finance and Procurement Department. This opportunity is ideal for a graduate who is passionate about making a positive impact in the nonprofit sector. It's an excellent opportunity for an individual who is seeking a career in finance to gain solid experience, develop their skills and mentorship, and access professional development opportunities to kickstart their career in our organisation.

About the Role

1. Assist in project planning, implementation, and monitoring under the guidance of senior team members.
2. Contribute to research, data analysis, and report preparation for key initiatives and milestones.
3. Provide administrative assistance, including collating key feedback and test run reports from various stakeholders, organising documentation for each stage of project implementation.
4. Participate in training programs, workshops, and skill-building activities to enhance your professional competencies.
5. Work collaboratively with team members and cross-departmental colleagues to achieve project goals and deliverables.

About you :

To be successful in this role:

1. Education to a Bachelor's degree in Finance/Law or similar field from an accredited institution
2. Knowledge and understanding of due diligence and compliance.
3. Strong academic record and a passion for the nonprofit sector and social impact.
4. Knowledge of International development interventions in Asia & Africa.
5. Excellent communication, organisational, and time management skills.
6. Ability to work effectively in a team environment and adapt to changing priorities.

Why you should Apply:

Are you ready to kickstart your career in finance and administration? Look no further! Here at Muslim Aid, we're on the lookout for ambitious graduates who are eager to dive into the dynamic world of finance and make their mark.

Benefits you will enjoy if you work for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 

How to apply:

To apply for this opportunity, please submit your CV, cover letter, and academic transcripts.to our Muslim Aid Website, please highlight your interest in working with our charity and how your skills and experiences align with the role.

Please be aware that this vacancy may close earlier than the advertised date. If you are interested in the position, please submit an application as soon as possible.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our staff benefits system, Perkbox.

We’re looking for a Service Administrator who will work with us primarily in our small but busy Volunteer team providing full ongoing administrative support but also supporting our wider charitable work including occasional direct contact with those we support.

Here are some skills, knowledge, experiences and ways of working which we feel are essential to thrive in this role.

• Strong administrative skills with experience of supporting wide-ranging tasks, whilst comfortable learning and working with new systems.
• Strong attention to detail.
• Knowledge of and experience of maintaining and updating databases and CRM systems, ensuring accurate records.
• Strong organisational and multi-tasking skills, with excellent IT skills.
• A good team player with great interpersonal skills confident talking to members of the public.

Salary: This is a permanent part time role of 22.5 hours per week with a pro rata salary of £25,490 FTE. 

Location: This is a remote, work from home opportunity.

Contact us for further details of the job role on 0800 132320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.

Noah’s Ark have been on a major upward trajectory in recent years, with more children being supported and more major hospitals being partnered with. We’ve transformed from being an enthusiastic start-up delivering care in the community, to delivering major impact both in the community and at our stunning state-of-the-art hospice building, The Ark, set on a 7.5 acre nature reserve. It’s a place of laughter and real connection, with an atmosphere that’s both supportive and inclusive and our culture is fast paced and innovative.

With the number of referrals to Noah’s Ark increasing, and the services we offer continually growing, we are in the exciting position of expanding our Care Administration Team. The successful candidate will work closely within the Care team (clinical and holistic) to provide professional and effective support by providing administrative, database, reporting and logistical support.

ABOUT YOU

We are looking for an enthusiastic and flexible administrator to join our small Care Administration team, playing a key supportive role in the Care team by providing effective and wide ranging administrative tasks and reporting & data services.

The ideal candidate will be a dedicated, organised and reliable individual with at least intermediate proficiency in using Microsoft Excel and experience of using databases due to the involved data and reporting element of this role. You will show determination to succeed and have a solutions-focused outlook. You will be passionate about information management, producing accurate and insightful reports for internal and external stakeholders. You will have a keen eye for detail, able to juggle tasks, communicate clearly, with a desire to make a positive difference to the charity.

The postholder will provide comprehensive and confidential administrative support, contributing to the efficient and effective operation of the Care Team (clinical and holistic). You will have a flexible, proactive and adaptable approach to the requirements of this role and to developing administrative and reporting needs as the services expand.

CLOSING DATE -  25TH APRIL

Interviews to take place on Wednesday 1st May 2024

Kindly see attached job description for more information about this opportunity.

Note: Previous applicants need not apply - Interviews will take place on the week commencing 29th April 

In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer 

Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.

Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

OFFICE OPERATIONS AND EVENTS  

• Act as a first point of contact for enquiries coming into both general and programme specific inboxes, via the website and phone. 

• Support on the smooth running of the London office. Tasks may include managing post, stationery orders, preparing and packing resources for training and events, and supporting on any other duties as required. 

• Act as one of the designated fire marshals and first aiders for the London office, with occasional support at other events as required (please note full training will be provided in these posts) 

• Support on the smooth running of organisational and programme events, including staff away days, and school events. Tasks may include managing guests lists and correspondence, liaising with event suppliers/contractors/schools, preparing and circulating briefing packs, attending and supporting at events when required, and any other event administration duties as required. 

PROGRAMME ADMINISTRATIVE SUPPORT   

• Managing programme specific communications related to our Award & Development and Mentoring programmes via email, phone, and website, including but not limited to general enquires and continued engagement with programme participants and volunteers. 

• Ensure accurate and up-to-date records are kept across programme databases (Excel and Salesforce)    

• Managing programme resources, including stock counts, and organising couriers. 

• Processing application data, and event registrations across the two programmes, including due diligence check processes such as DBS, right to work and reference checks. 

• Support with the onboarding of mentors and award recipients across the two programmes, ensure that all personal data and consent forms are collected and stored appropriately and in line with organisation policies. 

• Support in outreach to schools and mentors, including supporting online volunteer networks, as well as creation of email templates and resources 

• Support with the delivery of the Diana Award Development Programme, including scheduling Diana Award recipient blog posts and signposting to opportunities (both internally and externally). 

• Maintaining and updating volunteer expense processes in collaboration with Finance Team 

• Supporting with the organisation of programme events and training such as but not limited to, Online careers fair, career lounges, mentor networking and training sessions, annual volunteer appreciation events, award recipient networking events and opportunities.

There may also be occasions where the administrative team provide support to other programmes/teams as required, however this will be subject to existing workload/capacity.

PERSON SPECIFICATION

SKILLS  

• Able to maintain confidentiality and to share information appropriately and professionally.   

• Excellent organisation skills and ability to learn quickly. 

• Excellent customer support skills and telephone manner  

• Excellent communication skills, both written and verbal. 

• Ability to work independently and effectively as part of a team. 

• Excellent attention to detail  

• Problem solving skills, ability to trouble-shoot quickly and make decisions.  

• Commitment to learning and self-development.  

• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel) 

EXPERIENCE / KNOWLEDGE 

• Experience of providing administrative support within a busy and high performing team   

• Experience of working in a fast-paced environment. 

• Experience in using digital tools and platforms, including Salesforce, and form building platforms (or a willingness to learn)  

• Experience working with schools in an administrative function (desirable). 

• Ability to work weekends and evenings when necessary to support Programme delivery across the year and around bigger events (approximately 2-3 a year). 

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission. 

• Commitment to follow The Diana Award’s Safeguarding Policy and processes at all times. 

This is a one-year contract (maternity cover) which will be contractually based from our London office; given the role requirements there will be an expectation to be in the office at least 3 days a week.

The successful candidate must have the right to work in the UK.

Department: Research and Publications

Location: Remote working

Hours of Work: 37.5 hours per week

Contract: Permanent, full time

Salary: £27,000 – £30,000 per annum

Closing date: Friday 26th April at 10.00am

Interview date: Thursday 9th May 2024

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

Research is a key element in Dementia UK’s strategic aims and runs throughout all our approaches to supporting people with dementia and their families. Our research is focused on care not cure, helping to improve lives and support our Admiral Nurses.

As part of the Research and Publications Team, we are currently seeking a Research Team Administrator to support in the delivery of the Dementia UK Research Strategy.

The team administrator will play a crucial role in providing administrative support to the Research and Publications (R&P) team, aiding in their operational efficiency, research, and development activities. Your responsibilities will include maintaining the research and publications databases, as well as updating and managing the R&P webpages. Furthermore, you will be responsible for managing the team inbox, handling inquiries, and assisting in the management of the team budget. Additionally, you will provide support to team members with their travel arrangements and serve as a liaison between internal and external stakeholders as needed.

The ideal candidate will have previously worked in an administrative role with experience of preparing and drafting meeting papers, taking minutes, and coordinating meetings. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint is essential, along with a track record of arranging meetings, teleconferences, and events. With excellent interpersonal and relationship building skills you will be confident communicating effectively with internal and external stakeholders as well as meeting deadlines and managing workloads through effective prioritising, time-management, and organisational skills.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

Role Summary

You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.

Role Description

HR

• Support management of team Compliance and Training
• Support the organisation to be legally compliant
• Support the organisation to reflect its values in HR process

Finance

• Issue invoices and monitor and pursue unpaid invoices
• Manage and administer monthly procedures linked to payroll
• Manage and monitor monetary transactions
• Monitor expenditure against budgets
• Monitor and support wellbeing fund spend
• Monitor associate invoices and provide support as needed

General

• Be a point of contact and support team members
• Support to project team including monitoring emails and responding to enquiries
• Support online events and manage bookings
• Provide basic IT support to team members
• Format documents in line with the company brand guidelines
• Support team members to produce reports and presentations
• Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims

Personal Specification can be found in the Application Pack

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Recruitment details

Recruitment Timeline

• Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
• Applicants notified if shortlisted : Thursday 9th May  
• Dates of interviews : Thursday 16th May
• Interviewees notified if they have been appointed : no later than Friday 24th May

How to apply

The application process is two stages.

Stage 1: download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.

To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.

Please note we do not accept CVs.

Further details can be found on our website

As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email.  We are looking for a warm, friendly person who loves people and is also highly organised.

Key Responsibilities (full responsibilities listed in the application pack):

• Act as the first port of call for all enquiries.
• Oversee the smooth running of reception, including receiving visitors and processing deliveries.
• Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
• Take and process donations over the phone.
• Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.

Essential Criteria (full criteria listed in the application pack):

• A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
• GCSE grade C or above in English and Maths, or equivalent.
• Experience of providing administrative support within an office environment.
• Experience of using a CRM or database to capture individuals’ details and contact.
• Experience of working cross-departmentally and with people across all levels of an organisation.

Kensington & Chelsea Social Council (KCSC) works to empower and support voluntary and community organisations to improve the quality of life for residents in Kensington and Chelsea. 

Events Administrator

We are seeking an organised, dynamic, and flexible administrator to support our extensive events calendar. This includes large assemblies, forums, and training sessions. The post-holder will maintain accurate attendance records on the database and maintain membership details. They will collaborate closely with staff across teams to ensure that all aspects of organising events are covered from the planning to evaluation stage.

The successful candidate will be very IT savvy with high levels of literacy. They will have solid experience of providing effective administrative support to a range of people and functions within an organisation, as well as experience of planning and administering a range of training activities and network meetings. Our staff are expected to have a positive influence on culture and values within the organisation and reflect those positive values externally with stakeholders.

Are you passionate about supporting innovative research initiatives? Join our Research Team as a Research Grants Administrator! You will be an integral part of our team, providing administrative and database support for our expanding research grants programme.

Key Responsibilities:

• Complete data processing tasks to ensure the seamless operation of our research grants programme.
• Develop a thorough understanding of our grants management database. Update and maintain records to uphold accuracy and efficiency.
• Check and record invoices for research grants. Address any queries by communicating with research institute staff.
• Work the Finance Team to ensure timely payment of correct invoices and maintain accurate records.
• Request annual/final reports from grantees and process received reports.
• Track and record outputs of research grant funding to track the impact of our support.
• Support researchers with applications to funding schemes: Processing applications, coordinating the review process and facilitating successful grant awards.
• Maintain records of research contacts, including grantees, applicants, and reviewers, using internal databases.

What are we looking for?

Microsoft Office experience, with emphasis on Excel.

Excellent verbal and written communication skills to resolve queries and collaborate effectively.

Proven ability to process and check data accurately, and excellent attention to detail.

Effective time management and prioritisation skills

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience with Microsoft Office, particularly Excel.
• Excellent verbal and written communication skills.
• Proven ability to process and check data accurately and consistently.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

UKCF are the membership organisation for 47 UK community foundations; the only national network of charitable funders with a physical presence in every part of the UK and the UK’s 4th largest funder.

We are currently using a shared legacy system built with Salesforce Classic though will be implementing and supporting 38 individual Salesforce instances from June 2024 for each Community Foundation. Each individual instance will be based on a network agreed Salesforce design, with the ability for foundations to bespoke their system to fit their individual needs if required.

This role of Systems Administrator reports into the Network Digital Transformation Lead and will initially cover our existing legacy system and be an integral part of the implementation, data migration and ongoing development and support of the new system and structure.

Closing date: 1pm on Thursday 25th April

Interviews to take place: Monday 29th, Tuesday 30th April or Wednesday 1st May

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

About You.

Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

· To be the first point of call for IT, data and facilities processes.

· To provide administrative support across the organisation.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

IT

· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.

· Keep a record of all IT equipment, key information and renewals due.

· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.

· Lead on the implementation of strategic IT goals.

· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.

Data

· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.

· Liaise with Data consultants to manage workflow of data requests.

· Present data in a useful manner for stakeholders.

· Play a key role in the organisation around GDPR and Data Protection.

· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).

Facilities

· Support with office management processes (ordering stationery and equipment).

· Support in the efficient use of premises (organise key holder rota, complete regular checklists).

· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).

Administration

· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).

· Assist with organising and monitoring staff training.

· Assist with the review and writing of policies and the staff handbook.

· Assist with process mapping across the organisation.

Other

· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.

· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

Experience

· Experience of supporting IT systems.

· Experience maintaining & improving an organisations Cyber Security position.

· Experience using data for reports and presentations.

· Experience of using a range of online platforms for managing data and information.

· Experience of using Microsoft Office, (Outlook, Word, Excel).

· Experience of office / resource management.

Skills & Attributes

· Excellent spoken and written English, with the ability to communicate to participants and external agencies.

· Excellent administrative ability, well organised and reliable.

· Excellent IT skills.

· Confident in managing and interpreting data.

· Ability to plan and manage your own workload.

· A team player with a helpful attitude and a positive disposition.

· Ability to communicate clearly and professionally to a range of stakeholders.

· Good problem-solving skills.

· Ability to work well on your own initiative and as part of a team.

· Understanding of the need to always maintain confidentiality.

· Commitment to some evening and weekend work.

· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.

What we offer as an Employer

· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

· Flexible working to promote a good work / life balance.

· Opportunities for continued training and development.

· Competitive pension scheme.

· Annual team retreat to recharge, re-envision and build relationships across the team.

· Regular support and supervision.

Internally the job title will be Programme Support Officer. 

Closing Date: 22 April 2024
Ref: KM 1209

We have an exciting opportunity for a well-organised individual with a pro-active mindset to join our Northern Ireland team as Programme Support Officer. 

Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
 
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
 
Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

 
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
 
The team
The Northern Ireland team sit within the Energy Directorate of Energy Saving Trust. In Northern Ireland, our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), but we also are involved in other areas of work and deliver campaigns helping NI householders save energy and money.

There are currently four programme support officers who work very closely to support each other in delivering NISEP and report into the project manager of the team. The team also includes an assistant programme manager and is headed up by the programme manager for NI. The team collaborate with external stakeholders regularly and other teams of Energy Saving Trust.
 
The role     
The programme support officer will be focusing on enabling people in Northern Ireland create warmer homes, reduce their energy bills, and lower their carbon footprint. 
 
NISEP is an £8 million grant programme that provides funding for energy efficiency measures for domestic and commercial properties.  Energy Saving Trust are the programme administrator of NISEP on behalf of the Utility Regulator in Northern Ireland.
 
The role will provide you with an inspiring opportunity to develop your programme management experience, and develop your knowledge in the Energy Access sector, helping our vulnerable customers.
 
What you’ll do

• Support the smooth running of the Energy Saving Trust NI programme work, ensuring compliance with processes and procedures.
• A strong focus on the administration of NISEP, including assessing payment claims; reviewing and analysing interim reports as well as other NISEP tasks.
• Liaise with external stakeholders as well as with Energy Saving Trust staff in other offices.

What you’ll bring

• You will be an excellent communicator and will be comfortable dealing with people at all levels. You will develop positive working relationships with all NISEP primary bidders, working closely with them on a day-to-day basis.
• Strong administrative and numeric skills as well as excellent attention to detail and a prolific knowledge of Microsoft Office, particularly Excel and Word.
• Excellent organisational skills and an understanding of the importance of meeting service level agreements (SLAs).

To apply

Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
 
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.

Applications close 23.59, 22 April 2024. Interviews are intended to be held week commencing 29 April 2024.
 
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you. 
 
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
 
We will be happy to discuss this and our blended working model at the interview stage with you.
 
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
 
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
 
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. 

Arthritis Action is seeking an enthusiastic, organised and adaptable Office Administrator to join our team and ensure the smooth running of our office.

This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.  

Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.

Key Responsibilities – the role will include but not be restricted to:

• Providing admin support to the Finance, Executive Management and Services Teams
• Ensuring smooth running of the office and troubleshooting issues that arise

Office & Executive Admin

• Support CEO with scheduling meetings, database entries and diary management
• Support with administration of Committee & Trustee meetings, and writing minutes
• Provide admin support for the Executive Management Team
• Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
• Liaise with landlord and office contacts where necessary
• Deal with incoming and external post and franking machine.
• IT administration

Finance

• Process staff credit card transactions
• Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
• Upload invoices, donations and other transactions, and file supplier invoices
• Other ad hoc finance tasks

Services & Team Support

• Be the first point of contact for incoming telephone calls to Arthritis Action
• Organise monthly team meetings and write the minutes
• Respond to research requests

Other Activities

• Other tasks relevant to the level of this post may be asked of you

About Arthritis Action

Our vision is for people to live active lives, free from the impact of arthritis. We want to empower people with arthritis to take control of their lives, manage their condition and reduce the need for medical intervention.

Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.

Our self-management approach encompasses a wide array of services, including personal dietary and nutritional advice, and access to physical therapies with approved practitioners. We also offer people in various communities the opportunity to take part in self-management events and online groups. Through our approach, we help people with arthritis gain the knowledge and confidence to manage their condition themselves, and enjoy a more active life with less pain.

PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable

ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude  - Essential

How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.

Applications should be received by 23:59 on Wednesday 24 April 2024 at the latest.
First-round interviews will be held in the London office (56 Buckingham Gate). 
Second-round interviews will be held over Zoom. Date tbc.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.

Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.

Overview

The National Paralympic Heritage Trust (NPHT) has embarked on a new exciting five-year strategy – ‘Becoming Seamlessly Inclusive 2023-2028’. To help us on this journey, this is an exciting opportunity to join our team as the Trust’s Company Administrator, a key role within our organisation. You will be able to think on your feet and be confident to work autonomously. 

The NPHT is a young dynamic and diverse organisation, and a leader in accessible heritage. Over our first five years we have engaged with over half a million people with the ambition to reach a million over the next five years, with support from several major heritage funders including the Arts Council England (as an NPO), National Lottery Heritage Fund, Rothschild Foundation, Museums Association Esmee Fairbairn, Wolfson Foundation, Art Fund and Garfield Weston.

Role of the Company Administrator

The Administrator will be responsible for the key administration functions of the Trust; planning, directing, managing, and coordinating all operational functions including the office management, day to day finance records, events support and site maintenance.

1. Overall

1.1 To be part of the inspiring work of the National Paralympic Heritage Trust, supporting the wider team and often being the first line of contact to visitors and partners in person, online and via telephone.

1.2 Manage the provision of office services including the management of day to day finance and payments, staff rotas, stationary orders, supporting events and bookings and ensuring the smooth running of the office.

1.3 Organising the day-to-day maintenance of the Heritage Centre and the displays at the National Spinal Injuries Centre.

Main Duties

1.4 The management of office systems, operating practices, record keeping, policies and budget monitoring systems including supporting returns to funders, monthly invoicing records and payments.

1.5 Administration of training, Heritage Centre bookings, events and meetings, including organising catering when relevant.

1.6 Management of general correspondence, answering phone calls, managing the admin mailbox and processing post.

1.7 Oversight and coordination of environmental action plans.

1.8 Drafting, formatting, and printing of relevant documents for meetings as required.

1.9 Maintaining stock lists and ordering of office supplies as needed.

1.10 Coordinate agendas and take meeting notes for the Board of Trustees and the Finance and Development Committee.

1.11 Management of purchase orders and invoicing.

1.12 Photocopying and filing of appropriate documents as needed.

1.13 Maintaining databases, and the google drive.

1.14 Support processing of DBS checks for staff and volunteers as directed by the wider team.

1.15 Other

· To support communications, digital content and evaluation consultants.

· To support the commercial programme of work.

· Other project work as arises.

· To assist work placement trainees in areas where they require admin support.

2. Meetings and reporting

2.1 The Administrator will be employed by the National Paralympic Heritage Trust and be responsible to the Board of Trustees.

2.2 The Administrator will report to and be supported by the Head of Programmes.

2.3 The Administrator will have monthly meetings with the Head of Programmes, reporting on progress and raising any areas of concern.

3. Period of Contract

3.1 Permanent.

4. Contract fee/Pay

4.1 The proposed fee is £25,000 a year Pro rata 3 days a week (24 hours).

4.2 In addition to the payment outlined above the Administrator will be paid reasonable agreed expenses incurred subject to the supply of receipts/travel expense claim and a stakeholder pension.

5. Indemnity

Insurance is covered by the NPHT.

6. Skills and Qualifications

Essential:

o Excellent administrative skills with an eye for detail and a good understanding of Excel and Word.

o Excellent interpersonal, organisational and communication skills.

o Experience with budget monitoring.

o Proven ability to work in a collaborative manner.

o Excellent communicator.

o Highly self-motivated.

o Experience of engaging with the public.

Desirable:

o Experience/empathy to disability and neurodiversity.

o An interest in sport.

o An understanding of or interest in the Paralympics.