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Closing in 2 days
The Woodland Trust, Grantham (Hybrid)
£28,000 - £30,000 per year
Posted 1 week ago
Closing tomorrow
Kids, London (Hybrid)
£27,600 per year (£34,500 full time equivalent)
Now is a great time to join Kids’ Partnership & Events team.
Posted 2 weeks ago
Royal British Legion, Burton upon Trent (On-site)
£27,058 per year
Posted 1 week ago
Closing in 3 days
Spinal Injuries Association, Milton Keynes (Hybrid)
£29,216 per annum
Posted 1 week ago
NFP People, Multiple Locations (Hybrid)
£19,000 for 8 months (pro rated from £28.5k)
Posted 4 days ago
Closing in 6 days
Salford CVS, Manchester (On-site)
£29,777 per annum (NJC Scale Point 19)
We are seeking two dedicated Family Hub Navigators to work across the city of Salford to improve the wellbeing of parents and carers.
Posted 5 days ago
Closing in 3 days
Bridge Renewal Trust, London (On-site)
£26,856 - £30,079 per year
We are currently recruiting a Care Navigator.
Posted 4 days ago Quick Apply
Taff Ely Foodbank, Pontyclun (Hybrid)
£30,000 per year
Posted 3 days ago Quick Apply
Closing in 2 days
NFP People, North West (On-site)
£28226 - £32798 Per Annum
Posted 3 weeks ago Quick Apply
Page 7 of 8
Grantham, Lincolnshire (Hybrid)
£28,000 - £30,000 per year
Full-time
Permanent
Job description

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.  

THE ROLE
The Support Services Team Leader will be responsible for leading a team of Administrators within our Support Services department to deliver exceptional service to our internal stakeholders and supporters. They will lead by example developing and motivating a multi skilled team to successfully achieve agreed Service Level Agreements.
 
The role will involve supporting the team to investigate and resolve issues / complaints / feedback using agreed Trust processes, procedures and policies along with briefing the team on new campaigns and conducting team meetings. 

This is a Hybrid working role, where you’ll work part of your time at home and part of the time from our Head Office based in Grantham, Lincolnshire. Our Hybrid Working Policy is flexible, and the frequency of time spent in your contracted office will vary across teams and job roles. 

THE CANDIDATE
You’ll have excellent communication skills with a proven ability to develop, manage and motivate colleagues.
You’ll have experience of leadership, performance and team development within a customer service or data administration environment by using performance targets, Services Level Agreements and Key Performance Indicators.

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

 
OUR COMMITMENT TO DIVERSITY & INCLUSION 
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25, so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else. 

To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible. 
 
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.

Posted by
The Woodland Trust View profile Company size Size: 101 - 500
Posted on: 11 April 2024
Closing date: 21 April 2024 at 23:59
Tags: Admin,Advice, Information

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