Bereavement Services Manager
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In Summer 2023, we will be expanding the geographical area we deliver our service and will be recruiting a brand new team to deliver the service in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset.
The successful candidate will play a central role in the development of the expansion into England and will support in the recruitment of the team they will lead and oversee. The ability to develop professional relationships with stakeholders and the initiative and drive to play an integral part of getting the new service off the ground are vital.
The post holder will manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.
- A strong track record of people management , including remote workers, and the ability to lead and motivate a diverse and varied team
- Experience of managing projects and service delivery
- A strong understanding and proven track record of risk management and safeguarding
- Experience of working with families in distress.
- Experience of working in a Health, Social Care or Emergency Services setting
- Ability to demonstrate the skills required for the assessment and planning of support for families in distress
- Ability to plan and organise workload, prioritising as appropriate; evidencing effective and highly efficient time management and crisis intervention skills
- Ability to form compassionate relationships with families whilst maintaining professional boundaries
- Skills/Qualifications/Professional membershipHold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
- Ability to perform as a confident autonomous practitioner regarding legislation, policies and procedures
- Ability to demonstrate leadership skills and abilities
- Confident in public speaking and presentations
- Personal qualitiesCar driver with ability and willingness to travel from Cheshire to Somerset to South Wales as post requires
- Emotional resilience and ability to engage in reflective practice.
- Ability to work flexibly and attend evening or weekend events and stay away overnight regularly
- Computer literate in Outlook, Teams, Word, Excel and PowerPoint
- Experience of working with death and bereavement