Development Officer Jobs
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In this job, you will play a vital role in driving up awareness of the Mental Health Charter with businesses, organisations, and service providers across the borough of Barnet.
To begin with, you’ll use your organisational and project management skills to work with the steering group to create an action plan. With their support, you’ll use your operational communications experience to work with all partners to develop and create presentations and other promotional materials, such as flyers and posters. You will also take photos at engagement activities for partners to promote the project on their respective social media platforms.
Then, using your excellent interpersonal skills you will build on existing relationships with key stakeholders and create new ones. Travelling around the borough of Barnet you will proactively approach, encourage and support a diverse audience of businesses, organisations, and service providers to make pledges to the charter and later follow up on their progress.
On a day to day basis, you will record activities against key performance indicators, accurately record and analyse feedback using surveys and data management tools.
Additionally, you will organise and attend monthly Steering Group meetings following key project management principles to report on the overall progress of the project against targets.
Done right, this role with strengthen services and mental health awareness in Barnet. To succeed, you’ll need strong communications skills and you’ll be a natural relationship builder. You’ll also have your own lived experience of mental health issues. We welcome applications from global majority candidates, who are underrepresented at this level in the organisation.
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO). All of the board and 80% of staff declare an impairment, and we’re passionate about using our lived experience of disability to build better services and more inclusive communities. At Inclusion Barnet, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a Barnet based role, working out of our Colindale office, and you’ll need to be able to travel around the borough. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how your own lived experience of mental health issues would inform your approach to the role.
The successful candidate must be willing to undergo a DBS check and have the right to work in the UK.
Please write a brief cover letter explaining why you are interested in this vacancy, how you meet the person specification, and how your own lived experience of mental health issues would inform your delivery of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
Senior Fundraising Officer
Reference: FEB20245747
Location: RSPB Northern Ireland, Belvoir Forest, Belfast
Salary: £28,331.00 - £30,415.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Benefits: Pension, Life Assurance and Annual Leave
Introduction
We are looking for a dynamic and motivated individual with charisma, resource and initiative, a collaborator who can embody our one-team approach to fundraising. With a focus on grant funding, you will oversee and directly contribute to income generation, be flexible and adaptable to changing priorities and enjoy getting things done. As an ambassador for RSPB NI, you will develop excellent relationships across RSPB teams and with a range of significant funders and partners.
What's the role about?
You will line manage a Fundraising Officer and play a vital role in fostering team culture and developing fundraising expertise. You will make a significant contribution to developing projects and be responsible for compiling high-quality funding applications to a variety of sources to secure income for our fantastic portfolio of work including nature reserves, visitor facilities, people engagement and nature recovery projects. You will have experience of line management, working with and through others to achieve results, being part of project teams, extracting the best from individuals and achieving success through partnership working.
Working knowledge of due diligence and legal compliance in the charity sector will enable you to ensure contractual obligations are communicated to project executives and budget holders, ensuring the RSPB upholds its reputation as an NGO that can deliver. We offer rewarding work, a hybrid of home and office bases, friendly and motivated colleagues, training and development opportunities, and a varied portfolio of work. The role is based in our offices in Belvoir Forest, Belfast.
Essential Qualifications
- Educated to A level, (Highers level in Scotland) or equivalent experience.
Essential skills
- Solutions-focused approach, with the ability to overcome set-backs in order to get the right outcome for the RSPB
- Proven excellent writing and presentation skills
- Budget management
- Able to interpret complex information and communicate it simply to target audiences
- Able to deliver high level of customer service to a variety of audiences
- Persuasive communicator and negotiator with the ability to influence
- Able to work under own initiative, with the confidence to ask for support and direction where needed
Essential knowledge
- Thorough working knowledge and application of relevant Chartered Institute of Fundraising, Fundraising Regulator and Charities Act regulations and guidelines
- Understanding of fundraising and donor/supporter motivations and how to build cases for support
- Able to articulate understanding of GDPR and data protection relating to funder/supporter information.
- How to use a fundraising database such as Raisers Edge, Care or Salesforce
- Essential experience
- Proven experience in fundraising/ sales/project management and delivering to income targets
- Proven experience of relationship development in an outward facing role in the not for profit or private sector
Closing date: 23:59, Monday, 22nd April 2024
We are looking to conduct interviews for this position on April 25th 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role will require completion of an Access NI in addition to the standard pre-employment checks.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The Quality and Care Standards Team provides support and guidance along with our Operational Colleagues to ensure our homes provide high standards for our veterans and to also ensure we meet our compliance standards as governed by internal Standards/ KPI’s and external bodies.
Do you have the knowledge to apply an analytical approach to auditing? Are you familiar with the requirements of effective personalised care planning? Are you passionate about our Veterans and their loved ones receiving high quality support.
We are looking for an experienced Senior Quality and Audit officer to join our Quality and Care Standards team and working closely with the Quality Assurance and Audit Manager within care services.
You will work closely with members of the Quality & Care Standards Team to support and contribute to quality, innovation, audit and effectiveness activities across care homes including conducting audits, project planning, data collection and analysis, reporting and presentation of outcomes improving the quality and effectiveness of clinical services and care for our residents.
The Quality Assurance and Audit section is also responsible for Whole Home Audits, Support Surgeries in the homes, Targeted audit visits and training to improve quality.
You will have a high standard of general education to GCSE level or above to include L5 Health and Social Care and have previous health & social care experience. Awareness of clinical audit procedures and clinical effectiveness processes are essential.
Please Note: Whilst this role is Home Based there is a requirement to spend time away at the RBL care homes to provide the support required.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 3rd April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
We are looking for a Direct Marketing Officer to help drive donor engagement and boost campaign performance for an incredible international environmental charity.
This is a hybrid role with ideally 2 days a week in the Surrey office.
The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive with a focus on mobilising a movement and delivering key legislative reforms. You would be joining a welcoming team, offering a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Reporting directly to the Direct Marketing Fundraising Manager, the primary objective is to support direct marketing initiatives and ensure the financial success of our fundraising program.
In this role, youll manage the planning, execution, and optimisation of direct marketing campaigns, including key projects such as the Lottery and Raffle.
Responsibilities will include collaboration both internally and with external agencies, ensuring campaigns are efficiently managed from conception through to delivery while prioritising cost-effectiveness.
The Candidate
To succeed in this role, you will need a combination of skills, experience, and personal qualities. These include proficiency in direct marketing campaign planning and creation, print and digital production management, and project and supplier management. Additionally, experience in developing prize-led giving content and campaigns is an advantage, as well as a track record of delivering full-funnel marketing communications, would be beneficial.
Knowledge of digital marketing techniques, data marketing techniques, and CRM databases such as Salesforce would also be advantageous. Youll need to be a confident and creative communicator, a persuasive copywriter with excellent written English and grammar, and a strong team player. Attention to detail is essential.
IMPORTANT NOTE
Please note the charity is interviewing on a rolling basis so please do apply ASAP.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title Senior Policy Researcher for Northern Ireland
Location Based in Belfast (Home working with in person meetings in London on an ad hoc basis.)
Salary £35,000 - £45,000
Hours Full Time, permanent (flexibility may be offered for an excellent candidate.)
Reports to Director of Policy and Research
Main purpose and scope of the role:
Parentkind is a national charity and we work across all four nations of the United Kingdom and the devolved institutions and governments.
The successful candidate would be expected to support our work in Northern Ireland and have demonstrable experience of the political system in Northern Ireland.
In addition to their work in Northern Ireland the successful candidate will support the wider aims of the Policy and Research Department across the UK.
We are the voice of parents in education, we represent 13,000 Parent Teacher Associations (PTAs) and have an ambition to develop an internal parent ‘think tank’ within the organisation.
This is an exciting role if you have a passion for politics, a background in policy research and interested in education policy and politics.
The role will involve conducting research on education policy and making policy recommendations based on that research. Some research will be time sensitive and involve summarising information and presenting it in an easy to understand way. There will be longer research projects to support the charity to develop policy positions and maintain our position as a strong voice for parents in education.
Alongside the research requirements of the role, you will be expected to support our political and broader stakeholder engagement activity to make sure the work we do is understood and seen by the right people.
You will have experience of working with political stakeholders in Northern Ireland and a strong understanding of the political structures and processes in Northern Ireland, as well as experience in political engagement to promote research and policy recommendations.
If you love politics and want to spend your days writing about education policy this is the role for you. You will represent Parentkind at important events and meetings and have the chance to promote our research and policy recommendations.
Duties and key responsibilities
Policy research and analysis
- To conduct research on education policy in Northern Ireland under the guidance of the Director of Policy and Research.
- To produce summarise large amounts of information and produce briefing material on education policy for external audiences, often at pace.
- To provide political monitoring and advice for the department, to include:
- debates and questions in the Northern Ireland Assembly
- future business across in the Northern Ireland Assembly,
- policy development.
- To provide rapid briefing material for any relevant future business in the Northern Ireland Assembly
- Draft questions (and an understanding of how to structure questions) in the Northern Ireland Assembly
- To support the development of parent surveys to related to our policy work.
- To support the development of policy recommendations and experience of publishing policy related research.
Political engagement
- To organise policy led events, such as roundtable discussions or meetings of politicians across all U.K. legislatures and experience of managing political events.
- To identify political stakeholders relevant to our work in Northern Ireland, including:
- officials inside government departments,
- elected representatives,
- think tanks and other relevant research institutions.
- To maintain a wide range of political contacts and meet with political stakeholders to promote our research and policy work.
- To meet with organisations with an interest in our work and provide effective briefings.
- To attend party conferences and other education led events to represent Parentkind.
Media engagement
- To support the Director of Policy and Research in media engagement, including background research for press releases.
- To summarise our policy and research ready for social media platforms.
General Responsibilities
- To ensure Data Protection procedures are followed at all times
- To keep abreast of relevant educational policy and legislation affecting our key audiences
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the Chief Executive or Director of Policy and Research.
- To attend and participate in Parentkind’s performance, development and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, other members of staff and visitors.
This job description may be amended from time to time and does not form part of the Employment contract.
Residents must be based in or within commutable distance of Belfast.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The aim is to grow a secondary school ministry by enhancing current relationships in schools and developing new ones. The individual should seek opportunities to collaborate with Christian teachers to help equip them in schools’ ministry and develop ministry through assemblies, Christian unions and other schools’ outreach within the Sevenoaks area, with an aim to draw students into further St. Nicholas ministries.
To work with and complement the Youth Minister, supporting Contact (15-18s) and Centrepoint (11-14s), giving insight from a female perspective and developing opportunities for discipleship with female young adults. We have a growing number of female young adults in our youth groups and see a need to expand our ability to reach them with the gospel.
The client requests no contact from agencies or media sales.
Salary: £35,850 (London) / £31,994 (National) per annum
Hours: 35
Contract: Fixed term (until January 2025)
Benefits:
· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
· Attractive family friendly policies;
· Private healthcare cover;
· Season ticket loans;
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager
Due to an internal promotion, an exciting opportunity has arisen at the National Housing Federation (NHF) for a Public Affairs Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people.
Our vision is for a country where everyone can live in a good quality home they can afford. We work with our members to make this vision a reality – delivering ambitious programmes that lead to lasting, positive change.
With a general election on the horizon, housing has become a high priority across the political spectrum. We work at the forefront of the political debate – not only on housing, but also on a wide range of other policy issues including welfare, homelessness and climate change. Our work affects the lives of millions of people and diverse communities across the country.
Our dynamic Public Affairs team has built close working relationships at the most senior level of politics. We have established ourselves as a leading organisation on housing issues for both the Government and Opposition. We have proven our ability to influence policy decisions, shape legislation and develop trusted relationships with key decision makers.
Our Public Affairs Officers independently lead on their own policy areas, creating influencing strategies designed to achieve impactful results for our members. In an election year, we need you to play a crucial role to ensure social housing maintains its political salience, and that housing associations are positioned as an integral part of the solution to the housing emergency.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
· Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members;
· Building effective relationships with parliamentarians, ministers and shadow ministers, researchers and political advisers;
· Collaborating with colleagues through project groups and providing expert public affairs advice on a range of policy issues;
· Monitoring Parliament and key political development to ensure NHF staff and our members are informed on key issues;
· Drafting high-quality briefings, letters and other documents for national politicians;
· Making the case for the NHF’s influencing asks in face-to-face meetings with key political stakeholders and presenting to internal and member groups.
The successful candidate:
The successful candidate will be able to demonstrate:
· A proven ability to develop and implement effective influencing strategies;
· Experience of building and maintaining strong relationships with key stakeholders;
· Commitment to working collaboratively with colleagues across the organization;
· Exceptional written and oral communication skills;
· A good understanding of the political environment and climate in the UK.
Equality, diversity and inclusion
We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 April 2024
Interview date: w/c 15 April 2024
The client requests no contact from agencies or media sales.
The vacancy
Who are we?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for life and work.
We believe that anything is possible, and the possibilities are endless. The positive effects of the DofE are proven and far-reaching. Communities are enriched with passionate and driven volunteers, businesses benefit from work-ready, competent recruits and young people are given the confidence to shine.
The Role
Part time 21 hours 3 days per week
We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.
You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Carmarthenshire, Pembrokeshire and Powys.
You will be home based, but there will be a mix of face to face and online interactions and, as the role has a wide geographical area you’ll need to be prepared to travel and stay overnight on occasions, sometimes weekends.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.
The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday (pro rata), plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year.
Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs.
A full job description can be viewed below along with Welsh versions.
If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.
Please apply online where you will be asked to upload your CV and answer some competency-based questions relevant to the role.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
Closing Date: Midnight 2nd of April 2024
First Interviews: 11th of April2024 virtually via Teams.
Second interviews: 18th of April 2024 face to face venue to be confirmed in Brecon.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors, and members of the public. The Senior Supporter Care Officer (SSCO) works alongside the rest of the team ensuring that everyone who contacts the charity receives excellent service in order to maintain supporter satisfaction, and to generate the maximum amount of income for dementia research. This role supports the team with projects both within and outside Supporter Care and works with two other Officers to oversee team workload. This includes enquiry handling and donation processing, providing training and advice, and providing cover during absences. This is a line management position, responsible for 2-3 Supporter Care Executives, supporting and enabling them to succeed in the delivery of their roles. The SSCO reports to the Senior Supporter Care Manager (SSCM) and ensures that the team provide an efficient and a first-class supporter experience for the charity.
We are looking for two Senior Supporter Care officers to cover periods of maternity leave. These roles will be available on 12-month fixed term contracts, or on return of the substantive post holder.
Main duties and responsibilities of the role:
Supporter engagement
- Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
- Support the team Executives with inbound telephone calls. This involves advising on a wide range of enquiries including campaigns, donations, fundraising events, and requests for materials, and ensuring the team are briefed in advance on all upcoming activity.
- Assist with enquiries received by email and post, and support team members with their responses.
- Act as the first point of contact for the resolution of complex queries and complaints, escalating to the SSCM as necessary.
- Support the team in promoting fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
- Assist the SSCM with monitoring performance of external response handling agencies and suppliers, routinely visiting the site to ensure quality standards are being met and issues are resolved.
Donation processing and database administration
- Ensure all donations are accurately processed and acknowledged using the database (Salesforce), and within our service-level agreements.
- Assist with the reconciliation of Salesforce and our financial accounts, completing audit checks as required.
- Ensure the integrity of Salesforce by amending supporter details as necessary.
- Ensure that tasks such as mid-value thanking, and vulnerability checks to improve engagement and maximise income are carried out by the team and correctly recorded.
- Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid and the Data Protection Act.
- Look at ways to utilise and maximise the benefits of Salesforce to improve things such as reporting and efficiency.
Team leadership
- Line management of Supporter Care Executives to ensure goals and personal development plans are in place, carry our regular 1-1 meetings and appraisals.
- Deputise for the SSCM, assuming full responsibility for the team in their absence.
- Assist in managing the day-to-day work of the Supporter Care team. This will include managing supporter enquiries, donation processing, outbound calling, and ensuring telephone cover is in place.
- Assist the SSCM as required with any projects involving Supporter Care and be the team representative on some cross functional projects.
- Create and deliver training plans for new team members.
- Compile routine reports including all feedback received by the charity.
- Creating and updating team procedures as required.
What we are looking for:
- Experience of working in a customer facing role within an office environment.
- Experience of handling complex complaints and queries.
- Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
- Excellent written and spoken communication skills.
- Exceptional telephone manner.
- Ability to work with a high level of accuracy and attention to detail.
- Good organisational skills and the ability to prioritise workload.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £34,500 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 1st April 2024, with interviews likely to be held week commencing the 8th April 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an Animal Training & Behaviour Manager to join our friendly head office team based in Watford, striving to give every animal the best chance of finding a new home.
You will be working for a charity that never stops caring for its animals and people. As a rescue and rehoming charity, operating five rehoming centres and three shops across the south of England, we are committed to improving the lives of the UK’s pets, helping around 1,500 animals each year.
About the role:
Reporting to the Director of Operations, in this new role you will support and mentor the centre teams in assessing cats and dogs, providing positive reinforcement training and behaviour support to animals in NAWT care. Liaising with centre management teams you will develop behavioural modification plans and identify the development requirements for centre employees and volunteers to contribute to their development plans. You will collaborate with new owners to provide post homing support for any complex behaviour challenges displayed by newly homed pets.
Some of your key responsibilities will include:
- Conduct timely and objective behaviour assessments of dogs and cats whose behaviour concerns have been escalated to the Training and Behaviour Manager;
- Regular travel to the five NAWT homing centres to conduct training sessions with teams, animal assessments and provide other areas of support required;
- Ensure all behaviour plans applied at centres are evidence based and have a positive effect on the pet’s welfare;
- Ensure up to date knowledge in animal behaviour is adopted by the centre teams and used to create training and development plans;
- Support centre teams with completing regular audits on assessment quality, length of stay and the advertising of pets in NAWT care;
- Plan and deliver agreed training on cats and dogs behaviour/training knowledge and welfare matters to NAWT employees and volunteers to ensure centre teams continually improve their knowledge to effectively work with and rehome pets in NAWT care;
- Support centre teams to ensure all animals are assessed, advertised, matched, and rehomed in a responsible and timely manner;
- Work with the centre management team to fully implement and monitor Home Direct and Short-Term Fostering homing initiatives;
- Provide specific reports as and when required on all animals on behaviour modification programmes;
- Develop and implement new ways of working to improve all aspects of assessment, training and matching within the homing journey for all animals in NAWT care.
Hours: 35 hours per week (some weekend work involved)
Location:Hybrid (with regular travel to centres and once a week in Watford HQ)
About you:
The ideal candidate will be conscientious, reliable, good humoured and confident, with a solid background in developing, coaching and line managing teams. You will have an aptitude for dealing with people, natural leadership skills and believe in the importance of good customer service. You will have experience of working in a sometimes emotionally challenging environment and have the natural ability to defuse such situations, creating a calm working atmosphere.
Essential skills and experience include:
- A thorough, in depth knowledge of dog and cat behaviour, training and welfare. An animal behaviour or welfare qualification or similar relevant academic study is essential.
- A strong track record of mentoring and motivating individuals including giving constructive feedback on performance.
- Practical experience in assessing cats and dogs.
- Developing and coaching others in behaviour modification and training programmes for cats and dogs with a variety of behavioural challenges within a rescue environment.
- Excellent communication skills and be able to clearly advise on and monitor the management of behaviour challenges.
- A flexible approach to cope with a varied and demanding workload and work as part of a team.
- Good overall IT skills, including Microsoft Office and excel.
- A full UK driving licence and access to a car.
- Member of a registered behaviour body (e.g. APBC) would be desirable.
As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:
- 25 days annual leave plus bank holidays.
- Contributory pension.
- Group Life Assurance.
- Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice.
- Free onsite parking.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This Learning, Monitoring and Evaluation (LME) Specialist is a key role for AmplifyChange. The person is responsible for measuring the impact of AmplifyChange’s work for internal and external use. The LME Specialist works closely with the senior management team, across AmplifyChange teams and with external consultants on implementing and contributing to the learning, monitoring and evaluation aspects of our strategy. The LME Specialist will have the skills to measure the impact of advocacy work of sexual and reproductive health and rights - both long-term impact and intermediate outcomes. The role has responsibility for preparing monitoring and impact reports for AmplifyChange’s leadership team, board and external stakeholders. The postholder will prepare, analyse and approve the organisation’s regular use of high-quality data – both qualitative and quantitative - and support grantee partners’ reporting processes. The role plays an important part in monitoring the overall grants portfolio and informing the learning agenda of AmplifyChange. Finally, the role also plays a key part in the grant application moderation rounds.
MAIN RESPONSIBILITIES
Monitoring the impact of AmplifyChange
• Producing a range of regular reports based on data analysis including on AmplifyChange metrics and results framework across our three delivery streams (which are grant making, organisational strengthening and building mutual support in the movement), as well as case studies from the grants portfolio
• Developing and monitoring the results framework for the strategy for 2026-2030
• Analysing indicators, milestones, and other quantitative and qualitative data collected from grantee partners. Compiling data and generating aggregate results for internal and external purposes as needed
• Developing a framework for long-term impact, and for intermediate outcomes, to describe and measure the results of AmplifyChange’s support to grantees
• Extracting and analysing grantee progress reports to report on AmplifyChange’s overall progress against each core indicator in the results framework
• Commissioning external evaluators to support the independent impact analysis
• Developing and analysing grant application data and other feedback mechanisms continuously to improve AmplifyChange support of grantee partners and collaboration with the Head of Grant Making
Governance and decision-making
• Preparing and contributing to the development of decision-making papers and impact updates for our Board
• Responding to donor and board data requirements as requested, outside of regular reporting schedules
• Contributing to communications of AmplifyChange results to donors, internal and external stakeholders
• Supporting the moderation process of reviewing and scoring grant applications through quality assurance
Learning
• Analysing and writing up case studies of grantees identified by the technical team across the AmplifyChange portfolio
• Reviewing and improving grant portfolio data structure and tools in collaboration with grants support and operations team
• Supporting grantee partners in developing their monitoring framework, from time to time
• Contributing to the development of learning products and related materials for the results frameworks, monitoring and case studies
• Building new organisational capacity, systems and tools (e.g. setting up IATI reporting, supporting the continued work with the Grantee Reference Group)
Impact
• Commissioning and managing external impact evaluations with consultants
• Developing and producing portfolio-level impact analysis
• Conducting grantee interviews and surveys (via calls, emails, or monitoring visits) to identify challenges and successes
Other
• Contributing to the development and refinement of AmplifyChange’s LME strategy, annual workplan and results framework
• Ensuring that AmplifyChange continues to develop best practices
• Leading on AmplifyChange’s learning, monitoring and evaluation partnerships
• Commitment to the mission, vision and values of AmplifyChange
PERSON SPECIFICATION
Essential:
• Significant experience in participatory evaluation and learning
• Experience of measurement of advocacy, social norms and policy change in constrained-resource settings
• Facilitation of large group discussions
• Work experience in Africa or South Asian countries
• Knowledge and experience in quantitative and qualitative research methods
• Excellent ability to write well and present complex information to non-experts
• Excellent attention to detail
• Experience of using complex data sets and systems to generate reports and to inform decision making.
• Ability to work effectively across a number of teams
• Ability to work independently
Desirable:
• Portfolio analysis in a grant maker organisation
• Fluency in French
• Knowledge of Sexual Reproductive Health and Rights
• Experience in using grant management software
REPORTING AND ORGANISATION
This is a full-time position at 37.5 hours per week, reporting to the Head of Learning, Impact and Partnership.
AmplifyChange is based in Bath and we operate on a hybrid working model with at least one day per week in the office. Requests for flexible working arrangements will be considered. Occasional international travel may be required. We can only accept applications from those with proof of the right to work in the UK.
SALARY AND PACKAGE
- Basic salary range: £37,000- £42,000
- Holiday: 25 days per annum on full time basis
- Pension: 8% employer contribution
- Life insurance: Company life insurance scheme
- Benefits: Employee Assistance Program
AmplifyChange is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and abide by our Code of Ethics at all times.
The client requests no contact from agencies or media sales.
Join ACEVO and Make an Impact as a Trusts and Foundations Executive!
Location: Remote with quarterly trips to London office.
Salary: £32,000
Are you a seasoned fundraiser with a knack for securing support from trusts, foundations, and corporate sponsors? If you're eager to channel your skills into driving meaningful change, ACEVO - the Association of Chief Executives of Voluntary Organisations - invites you to join our dynamic team.
ACEVO stands as the leading advocate for CEOs and senior leaders within the charitable sector, representing over 1,800 individuals dedicated to making a difference. We provide a unique platform for connection, skill enhancement, resource access, and advocacy, empowering civil society leaders to effect positive transformations within their organisations and communities.
What We Value:
At ACEVO, our values shape everything we do. We prioritise our members, actively engaging with and addressing their needs. Diversity is not just a buzzword; it's ingrained in our culture, ensuring every voice is heard, respected, and valued. We foster an environment of ambition and integrity, openly pursuing our goals while keeping the best interests of our members at heart.
The Role:
We're seeking a passionate individual with a proven track record in securing funding from trusts, foundations, and corporates to join our team as a Trusts and Foundations Executive. Collaborating closely with the Head of Business Development, you'll play a pivotal role in expanding our funding streams, primarily focusing on trusts, foundations, and corporate sponsors. Exceptional communication and writing skills are a must, as you'll engage donors, members, and colleagues while crafting compelling proposals.
Why ACEVO?
At ACEVO, we offer more than just a job; we provide a supportive and driven environment where your contributions truly matter. While the role predominantly operates remotely, we offer a central London office space for those who prefer an office setting.
Benefits:
- Flexible working arrangements
- Health insurance coverage
- Employee Assistance Programme
- Enhanced holiday entitlement
- Cyclescheme participation
Application Deadline:
Apply by 11:59pm GMT on Sunday, 21 April 2024. Interviews will be conducted on 26 or 29 April 2024. We are committed to fostering a culturally diverse workforce and strongly encourage applications from underrepresented groups.
Ready to Make an Impact?
Send your CV and a one-page cover letter detailing why you're the perfect fit for this role.
Join ACEVO and be part of a team dedicated to driving positive change within civil society.
The client requests no contact from agencies or media sales.
Assistive Technology Support Officer
Based in Stanmore/Berkshire - onsite.
Salary circa £30,000 per annum dependent upon experience.
Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!
As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance.
Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.
To be a car driver and have access to a car during office hours and willing to drive between locations.
Key Responsibilities:
- To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
- Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
- To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
- Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively.
- To take part in training sessions and attend meetings as required.
- To manage and maintain records, including central records, stock control and budgetary records.
- Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
- To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment
- Produce resources to support progress for users of AT.
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you excited by an opportunity to demonstrate disabled people’s ability to contribute to a fairer society for all?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO). All of the board and 80% of staff declare an impairment, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all. This means that, in addition to our traditional services delivered by and for disabled people, we are a groundbreaking organisation working to demonstrate that as disabled people we can take a leadership role in our local community. In a world where disabled people are too often underestimated or written off, we need your help to tell this story.
We’re looking for a natural communicator who can tell our story in an accessible and compelling way. You’ll be able to think creatively, and grasp the bigger picture, whilst being comfortable keeping across routine but vital tasks such as producing newsletters and updating social media. You’ll take pride in making those outputs the best they can be, whilst also being comfortable briefing local journalists and telling our story. It’s required that you have your own lived experience of disability, which could include mental health issues or a long term condition. We also particularly welcome applications from global majority candidates, who are currently underrepresented at this level in our organisation.
Your role will focus on three of our projects: Healthwatch Barnet, which provides the local resident voice in health and social care; our work with the Barnet Together Alliance supporting the local voluntary sector; and the work of the NCL VCSE Alliance, which we currently chair.
To succeed, you will need solid communications and PR experience, and an ability to write fluent, interesting copy as well as a familiarity with social media and a basic understanding of design principles. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and whilst much of it can be done from home, there is an expectation that you will be in Barnet two days a week. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how your own lived experience of disability would inform your approach to the role.
The successful candidate must be willing to undergo a DBS check and have the right to work in the UK.
Shortlisted candidates will be invited for interview at our Colindale office on the 25th and 26th of April.
Please explain what attracts you to the role and outline your relevant experience, including how your lived experience of disability would inform your delivery of the role.
The client requests no contact from agencies or media sales.