Direct Marketing Officer Jobs
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Join the team leading the iconic Wells Cathedral as its next COO, developing its life as a place of worship, a heritage site of remarkable beauty and awe-inspiring historic significance, and a globally recognised destination for pilgrims, audiences and tourists alike.
Closing date: 9 a.m. Tuesday 30th April
Who we are.
The City of Wells
Situated on the edge of the Mendip Hills in the County of Somerset, Wells is one of England’s most beautiful and compact cities. Built around the beautiful Cathedral of St Andrew, its picturesque surroundings include a charming market square and high street, the Bishop’s Palace, and the magnificent Vicars’ Close, Europe’s oldest continuously inhabited street.
The Cathedral
Wells Cathedral deservedly has gained an enviable reputation for its lovingly maintained gothic architecture, world-class music, and its ministry. Underpinning the life, worship, and ministry of the Cathedral is a diverse organisation where a lot is achieved with modest resources. It oversees a diverse tapestry of activity:
- A world-class music foundation
- A works and estates department
- A team of virgers
- The Cathedral library and archives
- An education, learning, and outreach programme
- Finance, HR, and administrative functions
- Volunteer management
- Trading companies
About the role.
As a member of the Cathedral Leadership Team and as the senior operational manager of Wells Cathedral, the COO is responsible for the delivery of the Chapter’s strategy and plans and for the day-to-day coordination of operations in the context of the ministry and mission of the Cathedral. Reporting to the Dean of Wells and accountable to the Chapter of Wells Cathedral, this is a full-time role which requires a presence onsite to carry out the duties effectively. Read more about the organisational structure here.
The Chapter is the Board of Trustees for the Cathedral. It is the administrative body of the cathedral with the ultimate responsibility for directing and overseeing its affairs. They, alongside the COO, set the strategic direction for the Cathedral.
The principal responsibilities of the COO are to:
- Provide leadership to the operational departments that align with the Chapter’s overall strategic vision and objectives.
- Oversee and coordinate the activities of the Cathedral’s operational departments and associated staff.
- Lead, manage and motivate the Cathedral’s staff and its volunteers.
- Maintain and strengthen the Cathedral’s financial position in conjunction with the Chief Financial Officer.
- Represent the Cathedral on external bodies and occasions as required.
- Be aware of and actively participate in the life of the Cathedral and its worship.
Who we are looking for.
As a natural leader, the next COO should be authentic in their leadership and team-management skills, building trust quickly to lead the organisation in the context of some demanding priorities. Motivationally inspiring, wise in kindness, and with a values-led approach, the next COO should be experienced in people management and able to forge strong connections. They must be mindful of creating a healthy culture as well as delivering against the strategy. Open and transparent, the next COO needs to be a relationship builder engaging with the community beyond the Cathedral and building on existing partnerships.
A person of integrity and agility, the next COO should be skilled in managing several projects at once, balancing the need for involvement at both high and detailed levels. Wells Cathedral’s next COO should be comfortable managing the day-to-day operations of the Cathedral, a complex estate with multiple services, events and activities in a weekly busy programme. With an empathetic servant leader approach, they will work in sympathy with the values and Christian foundation, able to influence staff and volunteers in a collegiate and timely manner.
With extensive experience working with a variety of stakeholders across organisations, they should have the vision to lead as well as the ability to work as a member of the wider team. Similarly, they must have the capacity to support areas of work outside of their specialism, facilitating and supporting their team in key decisions. The next COO needs to be agile in their approach and adapt to developing, changing, and sometimes conflicting priorities, bringing their team with them. They should have a good track record of managing a healthy organisation and setting and maintaining clear and achievable standards and goals.
Displaying analytical skills, including financial literacy and commercial acuity, they will demonstrate thorough financial planning, budgeting, and reporting and have a proven track record in driving financial sustainability.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 30th April.
About Us
Tearfund is a Christ-centred INGO, founded over fifty years ago. We have a big vision: to see all people freed from poverty, living transformed lives and reaching their God-given potential.
Our income last year was over £85m making us one of the UK’s largest humanitarian and development INGOs.
Our Approach
We have a highly distinctive and strategic approach; we do everything with and through the church. It is the church that is local, relational and long-term – present before, during and after a crisis hits. It is the church that was called by God to build his Kingdom. So it is the church that can truly bring community transformation.
And in these volatile times, with shifting patterns in funding, and in the very challenging contexts in which we work, we see a moment of great opportunity for the church.
Our role is to help the church identify and realise this opportunity. We have set ourselves the goal of enabling 250,000 churches in the countries we operate to become the transformation centres for their communities that they are called to be. The Fundraising and Engagement team will make this possible by growing our global community of people who want to enter into a whole-life response to poverty with help from Tearfund.
Tearfund’s vision and ambitious strategy has seen us embark on a process of transformation, of focusing and simplifying our structures, operating model and messaging.
Role and Person Overview
We are seeking a creative and bold Christ-centred leader who can take this work forward, building on this season of change, to guide and inspire the 150-strong fundraising and engagement team. You will bring a deep knowledge and expertise in fundraising, marketing and communications allied to the spiritual maturity that ensures prayer and reliance on God are always at the heart of how we work. And you will have an empowering approach to leadership that will enable agility, creativity and impact in all we do.
If this vision inspires you, if this description of what we are seeking resonates, then please consider applying. We look forward to hearing from you and mutually discerning whether you are called to serve in this key leadership role.
For more details including how to apply please see the job pack. Closing date 16th April.
St Martin-in-the-Fields Charity – Director of Income & Engagement
Base: Hybrid working, minimum two days in Central London office.
Salary: Circa £85k per annum.
Contract: Permanent, full-time.
St Martin-in-the-Fields Charity, one of the UK’s leading organisations working to prevent homelessness throughout the UK, is seeking a Director of Income and Engagement to develop and deliver their fundraising, marketing and communications strategy, focused on growing existing revenue streams, as well as introducing new ways to raise funds and increase reach.
St Martin-in-the-Fields Charity exists to try to prevent homelessness. Where it does occur, the organisation supports the delivery of the best possible solutions that enable people experiencing, or about to experience, homelessness to secure and keep a safe place to live. That could mean support through emergency grants to address urgent housing needs, supporting frontline organisations providing access to healthcare, legal advice, and mental health support to help people move on from homelessness.
The charity is now seeking an experienced and transformational leader for this newly created role to lead their fundraising, marketing and communications team and to contribute to the organisation’s strategic and operational planning as a key part of the Leadership Team. The Director of Income & Engagement will also deputise for the Chief Executive Officer where required.
This is a particularly exciting time to join the charity as they build towards their 100th BBC Radio 4 Appeal in 2026, which offers a unique opportunity to develop a dedicated fundraising appeal that builds on the heritage aspects of the St Martin’s association; promotes the SMC charity; looks back at the difference the appeal has made to the lives of people experiencing or at risk from homelessness; and how the need to address homelessness and its root causes today is greater than ever.
The ideal candidate will have a demonstrable track record of delivering significant and sustainable net income growth from mass engagement fundraising and of developing and successfully implementing cutting-edge fundraising strategies, encompassing a broad range of fundraising streams and related marketing activity. You will be a collaborative and strategic leader with excellent communication skills and high emotional intelligence. You will also have the proven ability to motivate and drive your team and to develop and sustain key stakeholder relationships and partnerships, such as with the BBC and across the St Martin’s network.
Please click through below to find our Candidate Pack for further information, including details of how to apply.
CLOSING DATE: 9am GMT, Tuesday 2nd April 2024
NB: CLOSING DATE IS MONDAY 29 APRIL AT 9AM. VISIT OUR WEBSITE TO APPLY AFTER 12 APRIL
About us:
Established in 2021, Opportunity Green is a fast-growing not-for-profit organisation that helps to identify and unlock opportunities to tackle climate change. We build ambitious coalitions, support climate vulnerable countries in international negotiations and find innovative legal pathways to fight climate change. We are now looking for a Senior Director to lead our SASHA Coalition.
What’s the role?
The Skies And Seas Hydrogen-fuels Accelerator (SASHA) Coalition aims to unify aviation and shipping to raise awareness of the vital role of green hydrogen and carbon dioxide from direct air capture in the decarbonisation of these two sectors. The Coalition is now well established with 5 exciting company members on the cutting edge of climate innovation. We are now moving into the next phase of work and are seeking to recruit a Senior Director to ensure that the Coalition achieves maximum impact. As Senior Director, you will have the opportunity to shape the decarbonisation of two large sectors: aviation and shipping. You could be instrumental in helping move these sectors to truly sustainable fuels, side-stepping non-solutions like biofuels and LNG. This is a fantastic role for someone who wants to combine their passions for supporting ambitious companies in their climate journey with directing and shaping policy.
You will manage a team of brilliant policy and corporate engagement experts as they work with the SASHA Coalition’s membership and seek to influence policymakers. We are looking for someone who can think strategically about growing the Coalition to ensure it maintains its ambition while increasing membership.
You will report to the Chief Strategy & Impact Officer (though in the immediate term to the CEO during a period of parental leave). The team will be growing over the next year and you will have the chance to direct the growth of the team. With elections approaching in the UK and the EU, you will also shape and execute the strategy to influence the next UK Government and EU Commission.
Essential competencies
We are looking for a candidate with:
- An inspirational leadership style, who is brave enough to tell the truth about the climate crisis but is also comfortable working with corporate actors to bring out their highest ambition.
- Great management skills, who can get the best out of our excellent existing team and be ready and willing to grow the team over time.
Desirable skills and experience:
We do not expect any candidate to have all skills listed below but rather we look for transferable skills and potential as well as past experience.
- Experience working with corporate actors to improve and drive ambition
- Experience with partner management and engagement towards positive coalition building
- Ability to get to grips with technological and policy detail around aviation, shipping and hydrogen and to know when that detail is needed in policymaker meetings
- Experience of influencing policymakers, preferably at EU and UK levels
- Experience of leading a team and working with staff to inspire the greatest possible impact, including remote staff
- Ability to clearly articulate a theory of change and direct a team to articulate that theory of change
- Active listening skills, negotiation skills and the ability to work collaboratively with a wide range of stakeholders
- An engaging public speaker
- Ability to think critically, independently and creatively
- Effective at building relationships at all levels of the organisation
- Experience of philanthropy and fundraising for an NGO
- Be willing to travel frequently to meetings, conferences and other events, including across Europe, particularly in Brussels
Diversity and inclusion:
Diversity and inclusion are important principles at OG. We believe that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices, and we are striving to ensure that a variety of voices and experiences are included in our organisation. Our commitment to diversity and our parental leave policy are available to view on our website, here.
We will consider all applicants who meet most or all of the essential competencies regardless of their identity or background. That said, we know that diverse candidates may be reluctant to apply for jobs where they don’t meet 100% of the criteria outlined in the job description. We encourage anyone to apply who can demonstrate the variety of skills and experiences relevant to meeting the requirements of this role.
We recognise that many diverse experiences and perspectives are not represented in our current workforce, and are seriously underrepresented across the non-profit sector in general, and as such, we particularly welcome applications from people with disabilities, people of colour, people from marginalised backgrounds, and members of the LGBTQIA+ communities. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified. We also value flexible working and are open to those who would want to work part-time in this role.
What we offer
The successful candidate will be offered an annual salary of £80,000 plus 10% employer-contributed pension. Please note that OG has fixed salary scales, with the possibility of step increases with strong performance. When hiring we always hire at the bottom of a band and do not enter negotiations with new employees as negotiations have been historically shown to disadvantage women and minorities.
We take our team’s well-being and professional development seriously. In addition to a competitive salary, we offer:
- A commitment to work/life balance, with a 4-day work week at 28 hours
- A generous holiday entitlement of 20 days holidays per year, plus bank holidays and office closure between Christmas and New Year’s that does not count towards your holiday entitlement (and expectation that you fully disconnect when taking time off)
- A market-leading pension of 10% employer contribution
- A progressive parental leave policy, including 26 weeks’ paid leave for both parents
- Lots of flexibility within a hybrid working arrangement, with regular opportunities to come together as a team
- Support for your professional development as part of Opportunity Green, with a budget to support your learning & development plus opportunities to lead projects, publish content, learn from experts, work directly with policymakers and stakeholders, and take part in conferences and events.
However, it is important to note that while this role is permanent, employment is always reliant on Opportunity Green continuing to receive philanthropic support from our funders, which we expect every member of the team to play their part in working towards.
How to apply:
Please click the relevant link to apply through our software: Applied.
To minimise the risk of unconscious bias, we ask that applicants remove certain identifying elements from their CVs. If you do not remove these details, we reserve the right to withdraw your application from review.
- Photos
- Name – if needed, please use ‘Applicant’
- Age
- Email and/or phone number
Unfortunately, if you do not already hold the right to work in the UK and/or require sponsorship to continue working in the UK, OG will not be able to consider your application at this time.
The closing date for applications is Monday 29 April 2024 at 9:00am UK time.
What happens next?
Shortlisted candidates will be invited for an online peer interview to discuss their experience and suitability for the role. After this, candidates that are most suitable for the vacancy will be invited for an in-person interview in our London office, for which there may also be a short task. Travel will be reimbursed for non-London-based applicants.
Online interviews are likely to take place in mid May. In person interviews will likely be at the end of May.
We reserve the right to ask for references during the recruitment process.
If you have any questions, or you need additional requirements and/or reasonable adjustments at the application stage, please contact us.
London: £70,995 to £87,781 | National: £60,014 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
JOB SUMMARY
- Defines and leads the Charity’s strategies for income development and growth, through a mix of traditional fundraising and marketing, as well as new initiatives;
- Creates and nurtures relationships (new and existing) with key stakeholders, organisations and individuals to secure philanthropic support and maximise income.
- Key member of Grief Encounter’s Senior Leadership Team (SMT), responsible for both developing and implementing strategic initiatives to generate income and for raising awareness of the Charity’s work and extending our reach.
MAIN DUTIES & RESPONSIBILITIES
Provides leadership for all fundraising, income development and marketing activity within the Charity by:
Staffing:
- Providing leadership and direct line management support to Assistant Directors and Seniors within the Income Growth & Development team
- Leading and developing a team of experienced fundraisers and the marketing lead, to sustain, develop and grow a range of fundraising, marketing and other initiatives to maximise income from new and existing sources.
Planning and Management
- Implementing and executing the annual Fundraising, Business Development and Marketing Plans to meet targets. Prepare and presents regular reports on progress towards income generation goals, to CEO, then Board of Trustees.
- Monitoring income and managing departmental budgets. Analyses of all fundraising activities, events, including a robust patronage programme as well as funding campaigns, for excellent return on investment,
- To embed a culture for learning, that celebrate successes, encourages feedback and identifies areas for improvement.
Brand and Marketing
- Expanding and diversifying supporter reach and engagement to further enhance the return and reputation of the charity nationally, creating strong ‘brand awareness’ of all areas of our work.
- Overseeing the creation and management of Grief Encounter’s messaging and branding across all platforms. Ensures consistency and clarity across print, digital, social media content and all public relations.
- Conducting extensive research to develop new marketing opportunities and overseeing evaluation of existing processes.
Fundraising Management and Income Generation
- Ensuring income projections are accurate and timely, embracing a culture of performance and ambition.
- Embedding processes to support swift identification of opportunities, as well as timely mobilisation of progress with identified plans.
- On-going review and identification of new Grants and Trust opportunities of significant interest to the Charity. Ensures robust and timely applications, including ones for creative growth and development opportunities, are submitted by team and that outcomes/learning is shared for future improvements.
- Developing and leading on other strategic plans and initiatives with support from SMT and colleagues, to create other new revenue generation opportunities for the charity.
Events and Campaigns
- Planning and overseeing the execution of flagship events (e.g. Gala Dinner) with the Head of Fundraising (Special Events) and ensures support from other colleagues across the Charity.
- Building cross-departmental staff involvement in all fundraising events and income generating initiatives. Working closely with SMT colleagues to regularly update initiatives and share developments, both within Grief Encounter and more widely in the sector.
- Exhibiting a high level of visibility by attending a range of income generating events and functions throughout the year.
Digital Fundraising and Engagement
- Development and drive appropriate digital marketing campaigns across a range of social media platforms to engage supporters and increase donations.
Relationship Management
- Nurturing existing relationships and long standing supported to ensure stability for regular giving is well maintained.
- Networking and maintaining regular contact with an expanding portfolio of philanthropists, and major gift donors and prospects to build strong relationships, negotiate a wide range of on-going opportunities for support as well as partnerships.
- Managing relationships with external agencies to maximise return on investment.
- Supervising and providing advice for other relationship management within the team.
This job description will be reviewed as necessary to meet the needs of the service on no less than an annual basis in consultation with the post holder.
This post is subject to pre-employment checks and an enhanced DBS search
PERSON SPECIFICATION
Qualifications
- Degree level education/equivalent.
- Recognised relevant professional qualification in Fundraising/income generation or qualified by extensive relevant experience.
Skills & Experience
- Previous role as a Director of Income Generation or similar position.
- Previous experience of working within a similar agency, ideally but not exclusive to the child bereavement world.
- Highly level of numeracy with excellent understanding of budget and resource planning.
- Proven donor management and income generation skills.
- Superb written and verbal communication skills.
- Excellent presentation skills together with the ability to pitch ideas and applications to a highly professional standard and to support others to do so.
- Strong understanding of income generation and business growth, including knowledge of grant and trust identification and application processes and event management.
- Leadership and team management skills with the ability to build a performance culture in a supportive and encouraging manner.
- Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns of others.
- Project management ability.
- Ability to raise interest in and promote the Charity’s work and to nurture others to do the same.
- Understanding of marketing techniques and processes including use of digital ad social media platforms.
- Proactive collaborating and networking skills to work across diverse stakeholder groups
- Proficiency in Microsoft Office Suite, especially Excel.
- Tactfulness to professionally handle ambiguous and complex situations.
- Politically astute; is able to read situations appropriately and exhibit sound judgement.
- Exceptional organizational and time management skills with the ability to prioritise/organize a busy and varied workload to meet work deadlines.
Personal qualities
- Entrepreneurial. Devises new approaches and assesses effectiveness.
- Respectful, non-judgemental and empathic.
- Sets clear expectations, enthuses, encourages and supports others to achieve goals.
- Demonstrates respect for confidentiality and boundaries.
- Takes ownership and shows commitment to organisational excellence.
- Resilient and tenacious.
- Flexible, pro-active and open attitude to work.
- Able to work outside normal office hours as necessary. (Events, donor meetings etc.)
The client requests no contact from agencies or media sales.
Millions of fans watch or attend British horseracing’s 10,000 races per year at 59 racecourses, making it the second highest spectator sport in GB. Funding from the Horserace Betting Levy Board (HBLB) supports almost every aspect of the sport – such as regulation and integrity, marketing and promotion, veterinary science, equine welfare, people development, community engagement and prize money for participants.
HBLB is an Arm’s Length Body of Government, responsible to the Department for Culture, Media and Sport. Unlike some NDPBs, HBLB receives no central Government grant-in-aid and no National Lottery funding. Instead, it is required by the Act to collect a statutory levy from the horseracing business of bookmakers (c.£100 million p.a.). HBLB applies those Levy funds to a wide range of schemes in direct support of horseracing and in line with statutory objectives:
- The improvement of breeds of horses
- The advancement or encouragement of veterinary science or veterinary education
- The improvement of horseracing
The Financial Controller (FC) will report to and work closely with the Chief Financial Officer (CFO) leading the Finance Team with line management responsibility for all four members. This team is highly competent, reliable, and experienced in what they do. The Financial Controller has responsibility for leading activity across the team, driving high levels of professionalism, integrity and continuous improvement in designing and running effective and efficient operational activity and analysis.
The key responsibilities of the Financial Controller will be:
- Assist the CFO in developing and maintaining a framework of performance and risk management including the HBLB three-year business plan.
- Manage and control the framework of bank accounts including assisting the CFO in decision-making on all treasury matters.
- Lead on the maintenance of an accurate, rolling, three-year forward look financial model.
- Assist the CFO and Chief Executive with all Board papers as required
- Lead the process for opening and running HBLB Loan windows for applications as to timing and affordability including convening the Investment Committee.
- Lead the relationship with the National Audit Office (external auditors), coordinating all visits and enquiries, liaising with the NAO throughout the year to effectively plan necessary activity and the annual audit. Anticipate or proactively address issues as they arise.
- Coordinate the issuing of new Levy Guidance Notes and annual Levy Assessments, including reviewing the Levy paperwork to match any statutory updates and making changes.
- Assure the monthly payroll process and act as the business continuity process manager for the preparation of payroll and pension submissions in case of the FM being unavailable.
The successful candidate will have:
- You must be ACCA, CIMA or ACA fully qualified with at least three years’ PQE.
- You will have led a team or teams during your career
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management.
- Practical experience of IFRS accounting standards and ideally public sector Annual Accounts and Report production.
- Ideally you will have experience of working in both the private sector and public sector.
Robertson Bell is partnering with the Horserace Betting Levy Board to recruit a new Financial Controller with the role based in Canary Wharf. The benefits package is generous including 25 days of personal annual leave; 15% Employer contribution to pension; and learning and development support where appropriate.
Dear Applicant,
Launched in 2004, Crisis Action is a pioneering organisation that works behind the scenes to enable civil society to respond more effectively to violent conflict. Crisis Action’s unique model and record of impact earned the organisation the 2012 MacArthur Award for Creative and Effective Institutions and the 2013 Skoll Foundation Award for Social Entrepreneurship.
We work through innovative campaigns that shift power towards populations at risk and spur collaborations to ensure the safety and rights of affected people in line with international human rights and humanitarian law. We strive to empower those we work with and provide platforms to those with direct experience of conflicts to tell their stories and speak truth to power. You can watch this video for an insight into our model and find out more about our work from our recent annual reports.
We are international, independent, and not-for-profit, with a diverse global team of about 50 people strategically located in Addis Ababa, Beirut, Johannesburg, London, Nairobi, New York, Paris, and Washington DC. Crisis Action’s Board is composed of respected leaders and sector experts from across the humanitarian, human rights, policy, and business spheres.
We are looking for an exceptional, strategic, and dynamic Communications Director to help drive forward and enhance the impact and effectiveness of our work.
If you’re hungry for a challenge, are creative and passionate about driving change, and experienced in influencing the world’s most powerful people to uphold rights and protect civilian lives, we look forward to receiving your application.
Nicola Reindorp
Chief Executive Officer
Overview of the Role
As Communications Director, you will play a pivotal role in advancing Crisis Action’s unique model of campaigning by driving maximum innovation and impact in our campaigns; communicating Crisis Action’s story in new and compelling ways to our diverse network of partners and donors; and by building allies and creative coalitions globally. We are looking for an exceptional changemaker who is an all-in-one storyteller, strategic communicator, newshound, and mentor, with the ability to ensure maximum innovation and impact in our campaigns and communications for the protection of civilians from conflict.
This is not a typical Communications Director role. We do not want our profile raised: in fact, while keeping us entirely behind the scenes, you will help our campaign teams and partners develop and deliver ever-more creative, strategic, and digitally aware campaigns that can achieve cut-through in a dramatically changing geopolitical landscape.
Our new Communications Director will be a seasoned communications professional with a strong understanding of the media landscape, but also an experienced changemaker with the soul and energy of an activist. You understand how change occurs and have a demonstrable passion and track record for making it happen. You seek and drive excellence but are also unafraid to embrace experimentation and failure. Your knowledge and experience of using a broad range of approaches for influencing decision makers, strong news sense, political instincts, and knowledge of different media markets, including – ideally – established relationships in key outlets and platforms - will be critical in shaping our work and fulfilling our mission to protect civilians affected by conflict.
Reporting to Crisis Action’s Director for Emergency Response, Learning and Innovation, you will lead and support our small but powerful Communications team. While this is a senior, strategic role, this position also requires hands-on implementation. You will have the ability to deliver work through your own team, as well as a complex ecosystem of colleagues, partners, and allies from all over the globe, including many of the world’s largest and most high-profile humanitarian and human rights groups. Therefore, the ability to work with and motivate others across teams, organisations, and time zones will be crucial.
We are looking for an outcome-focused individual who enjoys working in small, flexible teams, leading with rigour, initiative, and a high degree of professionalism. You will be comfortable in a fast-paced but fun and highly supportive environment that is laser-focused on impact. You will need to hit the ground running and be ready to engage with your new colleagues and partners to harness their resources and ambition to deliver effective campaigns.
PRINCIPAL RESPONSIBILITIES
-
Develop and implement innovative and impactful campaigns to protect civilians and prevent conflict
A core part of your responsibilities will be working with the Communications team and colleagues from our other offices to lead, strategize, or contribute to the global campaigns that Crisis Action coordinates. Your success will depend on your ability to build and nurture trusted relationships with our partners and allies from across sectors; and the agility to catalyse and leverage the collective power of our coalitions to generate impact. This will require you to:
-
Lead and support teams in devising smart and savvy media and communications strategies for campaigns
-
Boost organizational creativity and impact by implementing bold and ambitious ideas, and actively scanning for new and creative campaign tactics, tools, and partnerships
-
Ensure Crisis Action has strong relationships with key journalists across different markets and develop and nurture creative partnerships with organisations and individuals from across the world of media, advertising, tech, film, and more
-
Working closely with our different offices, build and strengthen a diverse and innovative communications network by proactively engaging current and new partners and bringing on board creative allies
2. Crisis Action’s chief storyteller and a global communicator for change
You will be responsible for developing a wide array of internal and external communications products for our partners and network. As a creative engine for the organisation, you will drive innovation in how we work with traditional and new media, develop creative partnerships, and help tell the stories of our campaigns and the organisation in compelling and impactful ways. You will measure success, capture learnings, mentor colleagues through training, and communicate our behind-the-scenes work to various stakeholders in a way that enhances Crisis Action’s reputation with partners and donors. This will require you to:
-
Ensure timely and impactful communications to key stakeholders such as partners, donors, and board members, including overseeing the coordination, drafting, and editing of the content
-
Working in close collaboration with the fundraising team, coordinate and oversee the vision, design, production, and dissemination of Crisis Action’s annual report
-
Enhance our ways of storytelling to diverse audiences by developing bespoke content on Crisis Action and its campaigns, and training our teams on it
-
Maintain oversight of Crisis Action’s website to ensure it is fit for purpose and updated with the latest campaign and organisational information at all times
3. Contribute to the strategic growth, leadership, and impact of Crisis Action
You will be responsible for consolidating and expanding Crisis Action’s relationships and reputation with our communications and media partners, and civil society network, and for developing and implementing the Communications strategy that aligns with Crisis Action’s overall organisational strategy. As a member of Crisis Action’s Directors Group, you will also play a leadership role on organisational strategy and decision-making, oversight of team performance and well-being. This will require you to:
-
Supervise and mentor the communications team, and any consultants or volunteers that may work with the team or on Crisis Action campaigns
-
Develop and implement a Communications strategy for Crisis Action that enables our campaign teams to deliver real change for civilians in conflict, and helps Crisis Action communicate with diverse stakeholders more effectively
-
Strengthen our systems and enhance learning across teams by aassessing campaign needs periodically, and developing and delivering appropriate trainings
-
Work in close collaboration with Office Directors, and support the Senior Management Team on key aspects of organisational leadership including strategy, team management, recruitment, resource allocation, budgets, and fundraising
PERSON SPECIFICATION
Essential skills and experience:
-
Commitment to Crisis Action’s mandate and values
-
10+ years of professional experience in relevant fields and knowledge of the international NGO sector
-
Expertise in media and communications; including knowing when and how to engage the media, a deep understanding of different targets and audiences, crafting communication strategies and media stories to effect change, producing high-quality communication materials, and working across platforms, including mainstream, social, and new age media
-
Excellent political mind, with an understanding of the levers, tactics and processes that shift power and drive change
-
Excellent instincts in leading and organizing for change, with a broad range of established relationships and industry networks in the media, communications, or private sector
-
Impeccable interpersonal, writing, and editing skills, with fluency in written and spoken English
-
Skilled at stakeholder management, with an entrepreneurial attitude and a talent for building trust and relationships quickly
-
High levels of ambition, determination, and focus, with a hunger for collective outcomes rather than personal limelight
-
Self-aware, emotionally intelligent, and a strong team player with demonstrated ability to work as a member of a small and diverse team, and empower them to deliver their best
-
A multi-tasker, with excellent administrative, project management and information technology skill
-
Awareness and commitment to preserve your own well-being and resilience to manage the pressures of working in a fast-paced environment
The following would be desirable:
-
Fluency in languages other than English – written and spoken
-
Social media/digital campaigning experience including content commissioning and dissemination strategies
-
Experience of coalition campaigning, working with the corporate sector, social movements, or faith-based organisations to drive social change
-
Knowledge of and familiarity with conflict issues or conflict resolution, international human rights and humanitarian laws, understanding of foreign policy, and the workings of key international and regional institutions (e.g. United Nations, African Union, ASEAN, European Union etc.)
Terms and conditions
Starting date: June 2024
Contract: Permanent, full time
Reports to: Director of Emergency Response, Learning and Innovation
Location: Nairobi, London, or Johannesburg
Salary: Nairobi and Johannesburg: US$90,000 per annum , London: UK£80,000 per annum
Travel: As required (up to 20%)
Benefits: Excellent benefits package including health cover and pension; 25 days annual leave increasing to 30 days after 3 years; 3 months paid sabbatical after 5 years of service; and a family friendly work environment.
Well-being considerations: Flexible work arrangements with a policy of a minimum of 2 days in the office and 3 days work from home, plus an additional day off every month for your mental health and well-being.
Right to work: You must have the right to work in any of our preferred locations.
DEI (Diversity, Equity, and Inclusion) Commitment
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.