Jobs in London

Salary:  £67,752 per annum with excellent benefits
Contract type:  Permanent, full time or part time
Hours per week:  37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.

About the Health Foundation:
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.

The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.

Our values:
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI strategy.

About the role:
The IT Operations Manager is responsible for ensuring the effective, reliable and secure operation of the Foundation’s IT services and infrastructure. The role oversees the day-to-day management of service delivery, infrastructure, and cybersecurity functions, ensuring systems are robust, resilient and able to meet the evolving needs of the organisation. Working closely with colleagues across the Foundation, the postholder ensures that technology services enable productivity, support research and analysis, and safeguard the organisation’s information assets. The role provides leadership to the Service Desk and Infrastructure & Security teams, ensuring the consistent delivery of high-quality support and the continuous improvement of IT services, processes, and controls.

• Ensure delivery of a comprehensive, reliable and secure IT service across service desk, infrastructure, core applications and cybersecurity, including proactive maintenance, patching and resilience measures.
• To utilise, maintain, evaluate and contribute to the development of the Foundation’s operational cyber assurance, coordinating security testing, driving remediation, and
  maintaining the operational cyber risk register with reporting to governance forums.
• Take all steps necessary to lead major incident management, coordinating technical response, ensuring timely stakeholder communication, conducting post‑incident reviews and driving service improvement actions.
• To establish, maintain and develop effective relationships with internal stakeholders and external suppliers/MSPs to ensure value for money, performance, compliance and
  continuous improvement.
• Ensure successful planning and delivery of IT projects aligned to strategic objectives, maintaining disciplined change management practices and managing risk and dependencies.
   

How to apply:
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.

If you would like to apply, please submit your CV, and answer the application questions below. Please try to limit your response to each question to no more than 300 words.

1. Tell us about a time when you took responsibility for improving the performance or maturity of an IT service desk. What challenges did you identify, what actions did you take to address them, and how did you measure the impact on user experience or service quality?
2. Tell us about a major incident you were responsible for managing (for example, loss of a critical system, widespread outage, etc). How did you lead the response, communicate with stakeholders, coordinate teams, and drive post incident improvements? What changed as a result?
3. Describe a situation where you identified a significant cybersecurity weakness or risk within an organisation. How did you assess the issue, gain buy in for
   remediation, minimise disruption to staff productivity, and ensure follow through? What measurable impact did your actions have?
4. How do you build positive relationships with colleagues inside and outside of your team? What methods do you employ to ensure you communicate impact, especially to non-IT colleagues? Please provide an example of how you have forged positive relationships with colleagues in previous roles

Our commitment to equality, inclusion and diversity:
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit.

We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.

We have identified three key areas to improving diversity. Our aim to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.

Apply to join our team and let's work towards building a more diverse and inclusive workplace together.

If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: 21 June 2026, 23:59

Interview date: w/c 29th June 2026

Are you a programme manager who has experience of working on complex IT projects?
We’re looking for a Programme Manager to apply project management methodologies to our Dogs Trust Ireland transformation programme, which will involve migrating a legacy customer relationship management (CRM) system to Salesforce.

What does this role do?
As IT Programme Manager (Dogs Trust Ireland CRM Delivery), you will:

• apply standardised project management lifecycles, methodologies and governance to all activity in the Dogs Trust Ireland transformation programme, ensuring all work is aligned with wider programme objectives,
• work with key stakeholders to define and document the project scope, objectives and outcomes, and then deliver organisational change and embed new ways of working,
• work closely with the CRM implementation partner, Product Owner and Dogs Trust UK technical teams to shape the solution, coordinate and manage delivery, ensuring agreed objectives and timelines are met,
• manage and track dependencies throughout, and work with the Portfolio team to provide delivery assurance.

While this role will be based at our London office with hybrid working, the post holder will be expected to travel regularly to Dogs Trust Ireland offices in Dublin. This role is a fixed term contract until December 2027.

Interviews for this role are provisionally scheduled for week commencing 22nd June 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience of delivering complex IT transformation programmes, ideally with experience of CRM systems or Salesforce specifically. This will be underpinned by strong programme governance and delivery management expertise. You’ll be an excellent communicator with strong stakeholder management skills, who works proactively and autonomously, and is able to influence stakeholders at all levels. A commitment and passion for the work we do is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

This is an exciting opportunity to work in a purpose-driven organisation where high-quality data is central to delivering impact. You’ll play a key role in building and optimising our modern data platform, ensuring our data is reliable, secure and accessible for decision-making across the organisation.

In this hands-on role, you’ll design and develop scalable data pipelines, working across ingestion, integration and transformation using modern cloud technologies. You’ll collaborate closely with colleagues across IT, Digital and Information Governance to embed strong data engineering practices, improve data quality and support the transition to Microsoft Fabric. You’ll also help enable colleagues to make better use of data by supporting analytics and reporting.

We’re looking for someone who is curious, collaborative and driven to continuously improve. You’ll have experience working with cloud-based data platforms and tools such as SQL and Python, and be confident building robust, well-governed data solutions. If this is a role that you would be interested in please do click the apply button.

Please note that the advert may close earlier based on the volume applications received, so we encourage you to apply as soon as possible if you are interested.

About Pursuing Independent Paths

PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.

The Role

The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment. 

We are looking for someone with proven experience in administration across four key areas:

• HR Support
• Organisational and Board Support
• Facilities and Health & Safety
• IT and Systems

We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. If you want to be part of a supportive and ambitious organisation where there will be opportunities for personal and professional development and growth, this role is for you.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.

How to Apply

Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.

Applications close on Friday 3rd July. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

About NO MORE

NO MORE is a global organisation dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and driving culture change. We work with nonprofits, corporations, governments, media, schools, and communities worldwide to amplify survivor voices and strengthen prevention and response efforts.
 

The role

We are seeking a motivated Business Development Intern to support our Development Team across fundraising, donor engagement, partnerships, and grants.

This full-time, 12-month internship offers hands-on experience within an international nonprofit and is ideal for someone passionate about social justice and international development.

Location: Hybrid (Hampton and remote)
Hours: Full-time, 37.5 hours per week
Contract: 12 months
Reports to: Senior Business Development Officer
 

Key responsibilities

Fundraising and campaigns

• Support planning, delivery, and evaluation of individual giving campaigns and fundraising events

• Research prospective donors and new fundraising opportunities

• Assist with fundraising-related social media and marketing content

• Track and report on fundraising performance and impact

• Support challenge and community fundraising events and participant management

Donor communications

• Draft and edit donor communications, including thank-you messages, newsletters, and appeals

• Support personalised donor stewardship and supporter journeys

Grants and proposals

• Research grant opportunities aligned with NO MORE’s priorities

• Assist with grant applications, submissions, and reporting

• Track deadlines and maintain accurate grant records

• Support collection of impact and monitoring data

Partnership and team support

• Support delivery of in-person and virtual partnership events

• Conduct research on fundraising trends and donor demographics

• Provide administrative support, including database management and scheduling

• Support fundraising reporting to the Board of Trustees
   

About you

You will have:

• A degree in Humanities, Social Sciences, Development or a related field

• Strong written and verbal communication skills

• Excellent organisational skills and attention to detail

• Confidence using Microsoft Office or Google Suite (including Excel and Gmail)

• Strong research skills and ability to summarise information clearly

You are:

• Proactive, self-motivated, and comfortable taking initiative

• Able to work independently and collaboratively in a small team

• Curious about social impact, current affairs, and nonprofit work

• Committed to NO MORE’s mission to end domestic and sexual violence

Desirable:

• Previous nonprofit, fundraising, or development experience (including internships or volunteering)

• Experience with social media or digital content

• Familiarity with grant writing or proposal preparation

Camden Disability Action (CDA) is looking for a friendly Digital Champion to support Disabled people to access technology and online services. We are looking for someone with lived experience of disability or a long-term health condition, who feels comfortable using everyday digital devices and explaining them in a patient and accessible way.You must be a Disabled person and/or have a long-term health condition to apply for this role.  

This role is all about digital inclusion, helping to remove barriers to technology, and ensuring Disabled people can access the digital world in ways that work for them.

As a Digital Champion, you will work closely with the Digital Inclusion Lead and Volunteers to deliver digital skills sessions twice a week. You will use both digital knowledge and excellent people skills to support Disabled adults to use everyday devices, such as smartphones, laptops and tablets. Outside the delivery of sessions, you will carry out light administration tasks and contribute to occasional digital events with partner organisations.

This is a rewarding opportunity to make a difference to people’s lives in an increasingly digital world. Strong listening and communication skills are essential, along with a commitment to digital inclusion and the social model of disability.

Due to the nature of the Digital Champion role and in-person digital skills sessions, the post is office-based and cannot be carried out remotely. The contract is part-time, 9 hours a week across two days - Mondays’ and Wednesdays. The contract is currently for 12 months, and any continuation will be dependent on funding.

CDA is committed to building a diverse, inclusive, and equitable workplace that reflects the communities we serve. We particularly welcome applications from Disabled people who are also from Black, Asian and other minoritised communities, LGBTQ+ people, and others who are underrepresented in the charity sector and leadership roles. We are also open to considering flexible working arrangements, including job shares, where this can support the successful delivery of the role. 

Contract: Full time, Permanent

Hours: 35 per week

Location: London, Finsbury Park

Starting salary:  £39,590 - £45,925 per annum

Closing date: 23/06/2026

Expected date of interviews: Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We encourage interested candidates to apply as early as possible, as the vacancy may be filled before the application deadline.

Job ref:

 We have an exciting opportunity for an ICT Support Officer to join us at Freedom from Torture. You will be responsible for maintaining the ICT systems and supporting the users of these systems. In addition, you will provide first/ second line support across the FfT centres and be the first point of contact in the ICT Team for internal enquiries/issues.

About the role

As an ICT Support Officer, you will be responsible for providing a high-quality IT service and pro-actively supporting all Freedom from Torture staff, volunteers, and contractors. You will ensure a seamless and stable staff and clients experience across all our locations, liaising with third party providers for continuity of service and support the ICT Team in the delivery of projects.

The ideal candidate will have experience of User onboarding /off boarding and system access for staff, as well as of Office 365 security set-up and cloud management. You will also be able to work independently and as part of a team, as well as having strong communication skills; in order to liaise with people internally and externally.  

About you

Experience in Providing 1st and 2nd line ICT support over a number of channels including face to face, phone, email, text, chat, and video. 

Excellent verbal and written communication skills. 

Strong organisational skills and shows enthusiasm to all duties. 

Ability to manage issues and questions via the help desk system , updating clients in a timely manner and following tickets through to resolution. 

Experience in troubleshooting hardware including Office 365 Apps, desktops, laptops, IP Phones, and network equipment. 

High level of personal organisation with the ability to plan and prioritise own work. 

 

What you'll get in return

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £35,191 - 40, 822 per annum.

To view the Job Description and Person Specification, please kindly see the attached file. IT

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

We have a new opportunity for a Technology Deliver Manager to join our fantastic Technology team.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Technology team, the Technology Delivery Manager will play a critical role in the successful delivery of technology projects and workstreams, responsible for leading and delivering a broad range of technology initiatives from complex projects to smaller enhancements.

Reporting to our Head of Technology Demand and Delivery, key responsibilities will include:

- Lead and manage the full lifecycle of technology change aligned with the Solution Delivery Lifecycle (SDLC)
- Utilise a blend of agile and traditional methodologies to improve the quality, speed and customer satisfaction of technology change whilst ensuring appropriate governance structure and controls are in place
- Build and maintain strong relationships with key stakeholders including business sponsors, project team members, technical teams and vendors
- Possess a strong understanding of technology concepts and trends relevant to RBL and the Not-for-Profit sector
- Co-ordinate and contribute to Change Impact Assessments to ensure change needs are fully understood
- Adopt and champion the standards, frameworks, templates, tools and methodologies defined by the Head of Technology Demand and Delivery

As a recognised subject matter expert, the Technology Delivery Manager will bring strong project delivery expertise, highly effective stakeholder management, and the ability to communicate confidently and transparently with both technical and non-technical audiences, ensuring that technology change is well-planned, well-governed and successful.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Our client, a world-leading Performing Arts organisation, are looking for a Head of Data & Systems. The successful candidate will be supporting four sites across London and will be responsible for around 550 colleagues across the organisation.

The Head of Data and Systems is responsible for ensuring that all parts of the organisaton’s infrastructure runs smoothly and securely, using it to improve processes and efficiency. This post reports to the Director of Finance, Data and Systems.

Responsibilities:

· Lead a review of departmental delivery and propose a roadmap for improvement. Sharing KPI frameworks and measures as required.

· Lead strategic planning for IT systems, building strong relationships with stakeholders to anticipate and understand future needs to meet the organisation strategic objectives.

· Ensure that the organisation has the IT infrastructure needed to support the business and maintain a roadmap of improvements and maintenance.

· Ensure the smooth running of service delivery and positive user experience.

· Manage the IT budget and ensure that value for money is achieved.

· Provide clear, effective and visible leadership to the IT team, ensuring that all team members are stimulated, motivated and guided to contribute fully to the success of the organisation.

· Develop talent within teams, reviewing and measuring performance, building confidence and growing skills.

· Implement robust security measures to protect the organisation from cyber threat and ensure the team stay up to date with industry best practice

Essential Skills:

· Relevant IT qualification or equivalent experience in IT governance.

· Ability to be ‘on call’ for emergencies and business continuity recovery

· Experience of managing risk and Cyber security.

· Experienced IT leader, with a customer focused approach.

· Experience of public, private and hybrid cloud environments.

· Results-driven with a proven track record of high achievement through data and systems teams.

· Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.

· Strong negotiation and vendor management skills.

· Strong strategic planning skills with the ability to translate business needs to data and systems solutions.

· Ability to lead and monitor several projects concurrently.

· Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.

· Experience of procurement to achieve best value for the organisation.

· Ability to respond to changing circumstances.

· Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.

· Ability to translate ideas into effective action speedily and within a finite budget.

· Ability to work collaboratively and bring teams together into a cohesive and effective unit.

· Able to demonstrate a commitment to diversity and inclusion.

· Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.

Please apply online today for a confidential chat about this wonderful role which gives the postholder ample opportunity to make a real difference.

Advert closing date: 21st June 2026 .

Parkinson’s UK is now recruiting for a skilled and experienced Salesforce Marketing Cloud Specialist looking for an exciting and challenging role that will make a real impact in the way the charity manages its email communications.

About the role

As our Marketing Cloud Operations Specialist, you will be the operational technical expert of our supporter engagement. This is a pivotal role within our Salesforce Team ensuring that our Marketing Cloud Engagement (SFMCE) platform is robust, compliant and ready to deliver life-changing impact.

You will manage the day-to-day business as usual operations—translating fundraising/event strategies into sophisticated technical journeys that keep our supporters and supported audiences at the very centre of our mission.

What you’ll do

• Act as the primary administrator for Salesforce Marketing Cloud;manage business units, user permissions,security settings, and licence consumption to ensure an efficient environment. 

• Define and own the Platform Roadmap, establish comprehensive SFMC documentation, and safely execute the SFMC Change roll-out

• Lead the technical setup, testing, execution, and amendment of donor retention, acquisition, and emergency appeal journeys within Journey Builder.

• Develop responsive, dynamic templates in Content Builder and Cloud Pages using HTML/CSS and AMPscript for deep personalization; lead the IP warming and deliverability strategy

• Oversee Single Send Emails and lead Email Template creation and amendments. Resolve all single send and journeys Email issues.

What you’ll bring

• Certified Salesforce Marketing Cloud Email Specialist or equivalent experience. A solid track record in Salesforce Marketing Cloud Engagement with hands-on ability to navigate the platform is key

• Strong understanding of marketing automation concepts, best practices/guardrails/adherence to governance 

• Proficiency in data management/architecture scalability/automation and integration within Salesforce Marketing Cloud Engagement. Exposure to Data 360 - segmentation/hyper personalisation and activation 

• Experience with Advanced SQL, HTML/CSS, SSJS, AMPscript and AMP for email to create highly dynamic content.

• Hands-on experience with CloudPages, Data Extensions, Journey Builder, Contact Builder and Email Studio.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The in person/office attendance expectation for this role will be a minimum on average 2 days per month with flexibility.

Interviews for this role will be held W/C 29 June 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.

This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.

This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.

Key working relationships

• Head of Digital (strategic lead)

• CRM Manager

• Project delivery leads (website, GoDonate, Gifted, Clue)

• Fundraising & Communications leads

• Data & IT teams

• Data Protection Officer

• External suppliers and agencies

Key tasks and responsibilities

Programme Planning & Governance

• Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.

• Run programme-level governance including reporting cycles, decision logs and RAID management.

• Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.

Cross‑Team Coordination

• Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.

• Facilitate cross‑functional workshops, planning sessions and retrospectives.

• Ensure teams understand how their work fits into the wider programme and where dependencies sit.

Delivery Assurance

• Track progress across major digital projects, including:

• CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.

• Clue database development and governance

• Data governance and platform consolidation

• Identify risks early and drive mitigation plans.

• Ensure suppliers deliver to agreed scope, budget and timelines.

Reporting & Insight

• Produce clear, consistent reporting for Directors and Trustees.

• Translate technical updates into accessible, decision‑ready summaries.

• Maintain a single source of truth for programme status and documentation.

Standards & Ways of Working

• Embed consistent processes for planning, change control, documentation and handover.

• Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).

• Ensure teams follow agreed processes for testing, sign‑off and release.

About you

Experience

• Proven track record in managing multi‑workstream digital or technology programmes

• Strong governance, planning and RAID management

• Excellent stakeholder management across technical and non‑technical teams

• Working knowledge of CRM, CMS, data and digital platforms

• Expertise in managing external suppliers

• Experience working within digital transformation environments

Skills and Personal Attributes

• Collaborative and relationship‑driven

• Calm under pressure

• Able to influence without authority

• Highly organised and structured

• Strong communicator

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Are you a highly organised individual looking to build a career in arts/charity administration? We have an exciting opportunity for an Administration & Data Co-ordinator to join our team and support the operations of a leading national youth arts organisation.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

The Administration & Data Co-ordinator plays a central role in keeping NYO’s operations running smoothly. This is a varied, hands-on role supporting office management, IT and telecoms administration, CRM and data processes, finance, HR and general organisational administration.

The ideal candidate will be highly organised, accurate and proactive, with strong communication skills and confidence working with systems and data. You will enjoy improving processes, solving practical problems and helping colleagues do their best work in a busy, mission-led organisation.

At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.

Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers a health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. 

As this role will be responsible for office management and handling donations received by post, the role requires being in the office a minimum of 3-4 days a week. You will also have the opportunity to attend and support many of NYO's projects around the UK. Most NYO projects take place during school holidays or at weekends, therefore the role will include some weekend and statutory holiday working, for which a TOIL policy is in place.

Visit our website to find out more and apply.

Deadline for applications: 10am, Monday 29 June 2026
Interviews: Tuesday 7 July 2026

Looking for a varied, hands-on role where you can shape both IT and operations?

Job role: IT & Operations Manager
Location: Surrey, South East England (onsite)
Hours: 35 hours, Monday–Friday
Salary: Up to £40,000 excellent benefits
Contract: Permanent

This is a great opportunity to join a purpose-driven organisation where your work will have real impact. You will play a key role in improving systems, supporting day-to-day operations, and driving efficiency across the organisation.

We’re partnering with a well-established, purpose-led charity recognised as a Top 10 Charity and Best Companies Top 50 employer. They’re looking for an Operations Manager with a strong IT focus to take ownership of a broad, business-critical remit.

The role:
 
This is a broad and varied role with a strong IT focus (c.70%), alongside responsibility for facilities, contracts, suppliers and fleet. It would suit someone who enjoys a practical, fast-paced role with real ownership and variety.

Key responsibilities

• Lead IT operations alongside the external MSP, including service levels, escalations and performance management
• Provide hands-on support across a Microsoft environment, including user access, onboarding/offboarding and device management
• Oversee contracts, suppliers, renewals and cost control across operational services
• Support the running of 8 offices and properties, including leases, maintenance, security and office moves, working closely with external third parties
• Manage a fleet of 80 vehicles, including compliance, renewals and line management of the Fleet Administrator  
• Support key business projects including systems replacement, office moves and fleet renewal

About you

• IT Management experience in a similar roles within charity, education or the public sector
• Strong hands-on IT experience, ideally within a Microsoft 365 environment
• Experience managing or working with an MSP and holding them to account on service delivery
• Confident managing suppliers, contracts and budgets
• Strong Excel and numerical skills
• Organised, proactive and comfortable juggling a varied workload
• Able to balance technical IT work with broader operational responsibilities

 
This role is ideal for someone who enjoys variety, autonomy, and being hands-on while working in an organisation where your contribution has real purpose.
 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

HR Systems Assistant

We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team.

This is a full-time, home-based role, with occasional travel to Preston for meetings and training.

Position: 6759 HR MIS Assistant

Location: Remote

Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)

Contract: Permanent

Salary: £26,972.88 per annum

Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This is a varied and hands-on role where you’ll support the day-to-day operation of the HR systems across the organisation.

You’ll work across several systems, with key platforms including:

• IRIS Cascade (HR system)
• Hireserve (recruitment system)
• Fresh Service (ticketing platform)

Your responsibilities will include:

• Supporting employee data and processes within Cascade
• Assisting with recruitment workflows in Hireserve
• Managing and resolving system queries through the ticketing system
• Maintaining data accuracy and supporting data quality improvements
• Producing reports and responding to data requests
• Supporting testing and implementation of system updates

You’ll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation.

About You

You’re someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly.

You’re comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You’ll be naturally curious, proactive in solving problems, and keen to improve how things work.

Ideally, you’ll bring:

• Experience working with HR systems (IRIS Cascade is highly desirable)
• Strong data handling and reporting skills, with a focus on accuracy
• Attention to detail and a methodical approach
• Confidence using Excel and Microsoft Office
• Strong analytical and problem-solving ability
• Clear and effective communication skills, both written and verbal
• An understanding of HR processes (desirable)

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP