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This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

The International Society of Antimicrobial Chemotherapy (ISAC), a learned society, is a charity and company limited by guarantee and registered in the UK. ISAC is a federation of Member Societies and delivers education via a number of different modalities including an in-person congress, peer reviewed journals and an online academy. Further information may be found at https://www.isac.world

Over recent months, ISAC carried out a strategy review and is now progressing priority strategic objectives. As a result, an opportunity has arisen for a Communications Officer to advance a number of priorities under a general “communication” heading.

The Communications Officer will initially be employed part time (0.6 FTE) on a temporary basis (12 months). They will be line managed by the ISAC CEO and must be able to work within a pre-existing team. Principle duties and responsibilities will be to assist the Trustees and Chief Executive Officer (CEO) in the areas of Member Society and Industry engagement. Additional duties will include helping to develop SOPs to operationalise  ISAC’s Communication Strategy, populate ISAC’s social media accounts, contribute to the redesign of ISAC’s website and provide cover for the CEO and Executive Officer, as required.

Salary: Will depend on qualifications and experience.

Application for the role should be made by sending a cover letter and CV to by 30 June 2026.

Outline Job Description

The ISAC Communications Officer will project manage the following areas of activity under the supervision of the CEO and in liaison with the Executive Officer. 

1.1 Member Societies 

The Communications Officer will:

1.1.1 Work with ISAC’s Member Society Engagement Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.

1.1.2 Make contact with each of the Society’s Member Societies (currently 107).

1.1.3 Undertake research if contact details are out of date to make the initial contact.

1.1.4 Open a dialogue with the Member Societies.

1.1.5 Request updated contact details and society information as required.

1.1.6 Produce a paper summarising the different areas of activity undertaken by ISAC’s Member Societies.

1.1.7 At the request of the CEO, send the Member Societies regular newsletters and updates about the Society and the benefits of membership.

1.1.8 Create a template for the member societies to complete as details change.

1.1.9 Diarise AGMs or key annual / biennial meetings for when member society key personnel may change and proactively request updated information as these take place.

1.1.10 Undertake a membership survey, if required.

1.1.11 Engage with membership through online media (social media, websites, online journal).

1.1.12  Take overall responsibility for Member Societies under the guidance and supervision of the CEO.

1.2 Liaison with Commercial Companies

The Communications Officer will:

1.2.1 Work with ISAC’s Industry Liaison Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.

1.2.2 Update the details in ISAC’s industry database.

1.2.3 Identify commercial companies (pharmaceutical / diagnostic) to add to ISAC’s industry database.

1.2.4 Aid ISAC’s Industry Liaison Group to complete an industry review and produce a strategy document to identify opportunities to increase commercial support for both the Society itself (if required) and for the biennial International Conference of Chemotherapy and Infection (ICC). 

1.2.5 Identify key prospects.

1.2.6 Develop tailored approaches to these companies.

1.2.7 Make these approaches.

1.2.8 Facilitate discussions and negotiations as they develop.

1.2.9 Maintain the relationship and engagement with corporate partners and other supporters.

1.2.10 Fulfil contracts and ensure appropriate representation at the ICC and other meetings.

1.2.11 Ensure corporate partner programme and sponsorship and exhibition offerings at the ICC and other meetings are complementary.

1.3 Communication

The Communications Officer will:

1.3.1 Establish an internal communication / reporting structure and plan with the CEO during the handover phase.

1.3.2 Produce an external communications plan for the Society to include all aspects of communication if required to include a strategy (24 month cycle) for the newsletter.

1.3.3 Produce and maintain a database of E-mail addresses and ensure compliance with data protection requirements.

1.3.4 Design, construct and disseminate a regular newsletter under the guidance of the CEO.

1.3.5 Take overall responsibility for communication under the guidance and supervision of the CEO.

1.4 Website

The Communications Officer will:

1.4.1 Provide recommendations on redesign and usability of ISAC’s current website.

1.4.2 Be responsible for updating the design and content under the guidance and supervision of the CEO / Executive Officer.

1.4.3 Work with the CEO / Executive Officer to establish requirements and access.

1.4.4 Act as the Society’s webmaster to update content as requested.

1.4.5 Proactively update the content on Member Societies, Scientific and Educational Meetings and Archives.

Prerequisites and qualifications:

• Education to degree level.
• Previous experience in a communications role is essential.
• Previous experience working in international organisations is an advantage.
• Previous experience working with a professional society or with pharmaceutical / diagnostic companies is an advantage.
• Must have excellent communications skills (communicating in English in a professional, business style).
• Must have excellent interpersonal skills, including the ability to interact with people from different nationalities, disciplines and backgrounds.
• Ability to grasp new tasks and adapt to new challenges quickly.
• Proficiency in Microsoft Office Suite (including Outlook, Word, Excel, Power Point, Teams), content management systems, social media.
• Team player, but also able to work autonomously.
• Strong organisational and project management skills.
• Must be able to work from home or a pre-existing office as ISAC does not have office premises.
• Ability to travel to meetings (including to CEO’s base in Aberdeen UK).

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBTQ+ affirmative resources, providing crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans and support, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health group, and LGBTQ+ social connections & activities group. 

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a well established thriving and award-wining London based community-led LGBTQ+ mental health & wellbeing charity offering a range of high-quality and professional mental health, counselling and wellbeingsupport services to lesbian, gay, bisexual and trans (LGBTQ+) communities. 

There will be one regular evening/ week and occasional other evenings and weekend working required.

NB: There will initially be both in-person office-based working with some remote home-based working required whilst we’re awaiting completion of building works and relocation to new premises

Interviews will take place Friday 26 June 2026 between 9.30am – 15.00 pm

The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.

Main Responsibilities

• To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
• To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
• To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
• To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
• Lead and facilitate small scale participation projects.
• To maintain records of all interactions with stakeholders, using Salesforce.
• To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
• Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
• Work with people with lived experience of bereavement to create meaningful content and service recommendations.
• Work across the organisation sharing, promoting and training in best practice in participation.
• To assist in planning, organising and delivering participation events (virtually and in-person).
• Ensure that a range of voices are heard, with particular focus on EDI.
• Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
• Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

Communication and Relationships

• Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
• Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
• Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
• Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
• Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
• Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
• Establish excellent internal working relationships with peers and colleagues.
• Model the values and culture of the organisation in interactions and relationships at work.
• Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
• Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
• Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
• Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.

 Knowledge, training and experience

• Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
• Understanding of participation frameworks, rights-based approached and trauma-informed practice.
• Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
• Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
• Ability to translate engagement insight into practical feedback and recommendations
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and judgment skills

• Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
• Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
• Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
• Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
• Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
• Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
• Support the development of annual participation calendars or frameworks as needed.
• Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
• Maintain accurate records, consent forms and participation data using appropriate digital systems.
• Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
• Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
• Provide cover and support for participation and engagement team members during periods of absence or high demand.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.

Person Specification

Essential

• Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
• Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
• Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
• Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
• Experience of facilitating participation groups both in person and online
• Knowledge of different facilitation approaches and methods
• Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
• Experience of building trusting relationships with children, young people, and adults creating safe space
• Passion for the power of Voice and Lived Experience
• Understanding of the challenges that participation work can present, and experience of how to overcome this
• Ability to work collaboratively within a team and with external organisations
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
• Strong IT skills, including confidence in using multiple IT systems

Desirable

• Experience of working in bereavement sector

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it’s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government’s Plan for Change.

But our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:

• Every child can access high-quality education and care that their parents can afford and that will support them to thrive
• Every provider is funded fairly for the places they offer
• Every early years professional is rewarded and recognised for the skilled work they do

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue.

We are now looking to appoint a Deputy Director to help steer that work and further drive the development of the Coalition. You will work closely with the Executive Director (ED) to lead our influencing work at the highest level, strengthening our policy platform, and ensuring we translate evidence into meaningful impact. At the same time, you will play a pivotal role in supporting a talented and experienced team and shape the continued growth of the Coalition as a charitable organisation.

About The Role

• Hours: Full-time, 37.5 hours per week over 5 days. We may consider 4 days per week.
• Duration: Two-year contract, renewed subject to funding.
• Location: Home-working but based in or near London.

· Salary: £62,000 - £64,170 per annum FTE

We are a remote team, with most colleagues based outside London. This role requires regular access to Westminster, so you will need to be based in or within easy reach of London.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time but expect that most of your hours are worked within core office hours to fulfil the requirements of the role. To support fluent remote working, we require all staff to work on Thursdays.

This is a dual role, delivering our policy, engagement and public affairs strategy while also supporting the Executive Director to grow the Coalition as an organisation and movement. You will play a central role in shaping the Coalition’s strategy, culture and growth. This is a senior, outward-facing role, suited to someone who can think strategically, build influence at the highest levels, and remain hands-on within a small and ambitious team.

About You

You are a senior public affairs professional with a strong track record of strategic influencing and engagement to shape policy. You bring robust judgement and credibility and are motivated by the opportunity to deliver meaningful change in a high-profile policy area and may have experience on public-service reform.

You are equally comfortable setting direction and delivering through others as you are rolling up your sleeves to respond to fast-moving political developments. You are a confident relationship-builder who can operate effectively at senior levels, while working collaboratively across a diverse coalition.

You should have previous experience of managing functions and teams and working in senior leadership teams. Ideally you will be live to the challenges of working in a small, but high-impact national organisation and have experience of scaling teams and functions.

What You Can Expect To Be Doing

• Executive leadership
  This will include supporting the ED with key senior stakeholder relationships including funders, ministers and policymakers. You will be required to deputise for the ED during periods of leave or when directed to do so. This is a pivotal role which straddles the executive and senior leadership functions. Consequently, you will be expected to make decisions that balance multiple interests and help scale and grow the Coalition as a sustainable organisation.
• Lead the Coalition’s policy and influencing function
  Work with the Senior Leadership Team and Coalition members to turn evidence into clear, credible policy positions and priorities, ensuring members are aligned, informed and able to contribute.
• Develop and deliver a cross-party influencing strategy
  Building on the Coalition’s profile, you will further nurture and maintain relationships with MPs, peers, special advisers, civil servants and key stakeholders, ensuring strong reach across Westminster, local government and the wider policy community.
• Maximise key moments for impact
  Identify and respond to opportunities in the parliamentary and policy cycle to maximise influence, including producing briefings, consultation responses and submissions.
• Oversee policy-related events to support engagement
  Lead activity such as events, roundtables and party conference attendance to strengthen the Coalition’s visibility and impact.
• Align policy, public affairs, research and communications
  Work closely with the Head of Communications and Campaigns, and the Associate Director of Research to ensure a joined-up approach across research, influencing, media and campaigning.
• Represent the Coalition externally
  Act as a senior spokesperson at high-level meetings, events, and in the media where appropriate.
• Strengthen how we measure impact
  Work with the Executive Director to further develop our impact framework, improving how we track, evaluate and communicate influence.
• Lead and develop the team
  Provide support to team members, fostering a collaborative, inclusive and high-performing culture.

Person Specification

Essential

• Experience of leading a team or working at executive/senior leadership levels where you have managed budgets and had to make decisions related to organisational effectiveness. This should also include demonstrable experience of building and nurturing teams that can deliver an organisational strategy.
• Proven experience leading influencing functions in an advocacy or policy environment and delivering change
• Experience turning research and insight into clear, credible and persuasive policy positions.
• Knowledge of system change approaches, ideally within public service reform or similar
• Knowledge of how Government, Parliament, Whitehall, political parties and the wider policy community operate, and how to navigate them effectively.
• Able to operate confidently in complex, fast-moving and politically sensitive environments, working across party lines with diplomacy.
• Demonstrable experience building and maintaining trusted relationships with politicians, advisers, officials and sector leaders.
• Strong written and verbal communication skills, with experience producing high-quality briefings and representing organisations externally.
• Experience of supporting fundraising activities either through relationship-building or bid-writing.

Desirable

• Understanding of early education and childcare policy in England and the challenges currently facing the system.
• Experience working in or with coalitions, membership organisations or alliances.
• Proven ability to work flexibly as part of a small, remote team.

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to provide individual feedback on every application.

Recruitment timeline

• Closing date: 23:30, Thursday 11th June. 
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

In the event that we don't receive suitable applications, we may extend this deadline and timeline.

JOB TITLE: Retail Manager

LOCATION: Alderley Edge

DATE WRITTEN: May 2026

ACCOUNTABLE TO: Retail Area Manager

PRIMARY PURPOSE:

To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. 

To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.

To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.

Main Duties:

1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:

§  Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.

§  To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.

§  Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.

§  Support, train, and coordinate the work of volunteers in the shop as required.

§  Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.

§  Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.

§  Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.

§  Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.

§  To plan and prioritise special promotions, seasonal adjustments, and sale events.

§  Ensuring professional signage throughout the shop; to be clear and on brand.

§  Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice

2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.

3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.

4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.

5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.

6. Implement the highest standards of customer care and service.

7. To maximise income by participating in fundraising and trading opportunities.

8. To take responsibility for the shop to implement shop procedures, as follows: -

§  To act as a key holder at an assigned location

§  To prepare the shop for opening by the correct time

§  To close the shop at the correct time and ensuring the shop is secure before leaving

§  To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures

§  To sort, prepare and price stock to in line with charity retail processes.

§  To present stock in the sales area to the agreed standard

§  To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers

§  To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures

§  To complete paperwork as necessary, to include use of information technology on computerised systems

§  To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.

9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.

10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.

11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.

12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.

AGE UK CHESHIRE

RETAIL MANAGER - PERSON SPECIFICATION

Essential Criteria:

- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.

- ability to understand and interpret financial information in order to manage shop performance outcomes.

- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.

- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.

- supervisory experience with the ability to motivate, inspire and lead a team.

- IT literate

- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).

Desirable Criteria:

- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.

- proven retail experience

- experience of working with volunteers.

- general understanding/empathy with the aims of the organisation.

Processing stock deliveries will regularly involve carrying and moving heavy stock.  You will also be on your feet for long periods of time.  On occasions you may be required to work on your own within the shop.

AGE UK CHESHIRE

RETAIL MANAGER - ADDITIONAL INFORMATION

The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.

All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations.  Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. 

The shop staffing structure is supported by volunteer helpers.  They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. 

The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.

Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period.  The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence. 

Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.

Hours: 36.25 hours per week, worked over 5 days Monday to Sunday.  Hours are required to be flexible to ensure that the shop is staffed appropriately.  There may be a requirement to travel between shops.  In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.

Salary:  £25452.03 per annum (£13.50 per hour).  Overtime payments can be paid for exceptional circumstances where additional days have been worked.

Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.

Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.

Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.

Criminal Disclosure:  Basic DBS Check applicable for this post.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

Registered charity no. 1091608

You’ll play a key role in ensuring the smooth operation of our research grant programmes across the entire funding cycle, from application and peer review through to award management and post-award administration. You’ll work closely with the Head of Research, internal teams, external experts, and funded researchers to maintain high standards of governance, transparency, and impact across all our research funding activities.  

We’re looking for a confident communicator, with strong organisational skills, who’ll use their own initiative and ability to manage a varied workload. You’ll be motivated by ensuring our robust processes are followed to provide the best possible experience for CCLG-supported researchers, and ultimately that the highest quality research that will make an impact for children and young people with cancer is funded. You’ll be able to contribute to the continual development of our research programme to drive improvements. You’ll have a good understanding of research grants and funding processes, as well as an understanding of academic research environments in the UK, paired with a good understanding of a relevant biomedical science discipline through a degree or experience.

This role is offered on either a remote working basis, with occasional travel to our Leicester office, or on a hybrid basis, with a minimum of two days per week in the Leicester office.
Hours for this role can be flexible - while advertised as full time, we would be willing to explore part-time employment (minimum 0.6FTE).

About CCLG: The Children & Young People's Cancer Association

CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.

Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.

We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.

Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global. 

Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.

Our Research Team is responsible for the delivery of our research strategy, which includes our programme of research grant-making as well as initiatives to support the children and young people’s cancer research community, ultimately improving outcomes for young cancer patients.

Equality, Diversity & Inclusion

CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process. 

Benefits of Working at CCLG

• 24 days annual leave plus bank holidays, with 6 additional closure days per year (usually 2 at Easter, 4 at Christmas) (pro-rata for part-time staff)
• Enhanced maternity pay 
• Enhanced sick pay
• Life insurance and employee assistance scheme
• Defined contribution pension scheme: 8% employer contribution / 5% employee contribution
• Hybrid working model
• Supportive and collaborative team culture

Application instructions

For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification. If you wish to include a small number of examples of relevant content you have created, please include links in your covering letter. 

We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Contract: Permanent

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Hours: 28 hours per week (35 hours is full time)

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Location: Glasgow

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Starting salary: Psychological Therapist -£38,939 - £45,169 (full time £48,674 - £56,462)

Clinical Psychologist £45,360 - £ 53,417 (full time £56,700 - £66,772)

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Closing date 10 June 2026

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Expected date of interviews:  ​17 June 2026 in Glasgow

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Job ref:
 

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Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence.This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture.

Would you like to use your clinical skills to lead a team who provide tailored psychological therapies to help improve the lives and wellbeing of survivors of torture and organised violence?

We have an exciting opportunity for a Clinical/Counselling psychologist or psychological therapist ​Clinical Lead to work with an innovative and friendly multidisciplinary adult team at our Glasgow Centre.

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You will support a team of highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You operate as an integral part of the our Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our strategy.

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About the role

This is a wide-ranging position, and your key areas of responsibility will include:

• To supporta multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists.
• This role may also include providing remote clinical supervision, support and advice as well as line management and guidance around risk and safeguarding to clinicians across our other centres as required.
• To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
• Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services.
• To formulate psychological treatment and management plans for survivors of torture and to provide psychological treatment for a caseload, using a range of psychological interventions in line with our clinical pathway that draws on a range of evidence based models for the treatment of survivors of torture.
• Being an effective role model and leader to encourage, develop and enhance skills of others.

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About you

This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.

To be considered for this role you must fulfil the professional qualification section of the person specification. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.

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We also offer access to high quality clinical supervision and a clinical case load alongside your management practice

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You will also have the opportunity to attend a range of forums and working groups to support the clinical development of Freedom from Torture.

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In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution. (minimum 1% employee contribution)

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Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

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Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the full time salary range is Psychological Therapist £48,734 - £56,531.Clinical Psychologist £56,700 - £66,772

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To view the Job Description and Person Specification, please see the attached files. We may consider applicants who fulfil the essential clinical professional and experience criteria but who may not have all the management criteria. If so, this may be recruited for a lower grade than Clinical Lead.

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Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account, and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

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Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhancedPVG disclosure, as well as a need for full employment history and up to date employment references.

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This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
 

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.