office manager jobs

About the role

The Head of Buildings & Facilities is responsible for the effective, safe and compliant management of The Passage’s buildings and for ensuring that Facilities support the charity’s residential services, day services and offices. The role ensures compliance with statutory, regulatory and organisational requirements, maintains high standards of safety and sustainability as well as delivering value for money.

The role also helps develop and implement our Asset Management Strategy, ensuring our building stock remains in good condition in the medium and long term.

The Head of Buildings & Facilities is supported by a small but experienced Facilities Management team and a number of external contractors.

Main duties

 Strategic Asset Management

• Be a leading part of a team to develop and implement an Asset Management Strategy, including reporting on the condition of buildings, forward planning of major renovations and compliance works, making recommendations for investment planning and capital works programmes.
• Play a leading role in plans to acquire new property assets and to bring them into effective use.
• Ensure the work of the Facilities Management team dovetails with the requirements and regulatory requirements of our residential services.
• Implement and embed tools and systems to improve the efficiency and forward-planning of the team’s work.

Buildings and Facilities Management

• Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
• Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
• Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
• Ensure colleagues and residents are engaged and informed in advance of any issues which may affect them, thereby minimising potential disruption.

Health and Safety

• Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
• Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
• Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
• Formalise, develop and monitor the H&S framework and policies.
• Working with the Facilities Management team, ensure all work is carried out in full compliance with H&S requirements and best practice, whether that work is carried out by Passage staff or by third party contractors.
• Ensure robust record-keeping and compliance reporting to management and Board.

Relationship Management (Contractors and Suppliers)

• Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
• Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery.
• Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.

Teamwork and Line Management

• Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
• Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
• Be a proactive and constructive member of The Passage’s Senior Management Group

Financial

• Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
• Support business planning through accurate forecasting and long-term planning of major financial spending.
• Ensure value for money and effective financial control across all areas of responsibility.

General Responsibilities

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection, anti-Harassment and Equality and Diversity.
• To participate in meetings, training and other events as required.
• Undertake any other duties which are commensurate with the role.

General Responsibilities 

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs. 
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage 
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity. 
• To participate in meetings, training and other events as required. 
• Undertake any other duties that may be required which are commensurate with the role. 

Desired Experience

• E1 – Proven experience in leading a complex Buildings and Facilities Management function, including effective management of external contractors.
• E2 – Experience of developing and/or implementing a buildings Asset Management Strategy.
• E3 – Experience of introducing a systematic approach to Facilities Management, covering Health & Safety, Regulatory compliance and Planned Preventative Maintenance.
• E4 – Experience of developing and getting the best from a small team.
• E5 – Experience of effectively managing budgets.
• E6 – Experience of playing leading role in major projects as well as day to day operations.
• E7 – Demonstrable experience of taking a long-term planning view at the same time as delivering on day-to-day priorities.

Desired Knowledge

• K1 – Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.  
• K2 – Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).  

Are you an experienced fundraising compliance professional looking for a role where you can shape standards, influence culture and help create the best possible supporter experience?

Great Ormond Street Hospital Charity is looking for a Fundraising Compliance Manager to join our sector-leading team at an exciting point of growth and evolution. This is an opportunity to play a central role in strengthening how we support safe, ethical and high-quality fundraising across the organisation.

In this role, you’ll work across teams and with external agencies to help embed a culture where compliance is seen not as a barrier, but as something that enables confident, responsible and supporter-focused fundraising. You’ll combine strategic oversight with hands-on delivery—using insight, training and collaboration to help teams make good decisions and deliver excellent experiences.

We’re looking for someone who enjoys building relationships, solving problems and helping others navigate complexity with clarity and confidence. This is a varied role with visibility across the organisation, where you’ll have the opportunity to shape processes, influence ways of working and help drive continuous improvement.
 

Salary

The salary for this position is £45,866 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and develop fundraising compliance activity across the charity, helping to ensure fundraising is delivered safely, ethically and in line with regulatory requirements.
• Work closely with fundraising teams and external agencies to quality assure activity and promote high standards across supporter communications and experiences.
• Monitor, analyse and report on complaints, risks and trends—using insight to identify opportunities for improvement and strengthen supporter confidence.
• Produce clear and effective reports for senior stakeholders, including the Fundraising Leadership Team and Trustees.
• Develop and maintain practical guidance, resources and tools that help teams feel informed, supported and empowered to deliver compliant fundraising activity.
• Build confidence and understanding of fundraising compliance and best practice through the delivery of training to both internal and external fundraisers.
• Support the continued evolution of compliance processes and ways of working, identifying opportunities to improve consistency, clarity and effectiveness.
• Build strong relationships across the organisation, acting as a trusted advisor and approachable source of expertise.

Skills, Knowledge and Expertise

• Significant experience of working within a fundraising compliance  related regulatory environment.
• Expert knowledge of the Fundraising Code of Practice and wider fundraising regulation.
• Understanding of Gambling Commission legislation in relation to charity lotteries.
• Good understanding of GDPR and data protection requirements.
• Experience producing reports and presenting information clearly for different audiences.
• Experience delivering training, guidance or support that helps build confidence and capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication skills, with the ability to explain complex information clearly and practically.
• A collaborative and solutions-focused approach, with sound judgement and attention to detail.

This is a high-impact role where you’ll help shape how fundraising is delivered across the organisation—creating the confidence, clarity and support that enables teams to do great work responsibly and well.

Location: South West London, hybrid (3 days per week in office)
Contract: Temporary, 3 months
Hours: Full-time, 37.5 hours per week
Salary: £26.90 per hour (+ holiday) (£52,599.15 salaried equivalent)
Start Date: July

Prospectus is pleased to be partnering with a London-based healthcare charity in the search for an interim Management Accountant.

This role will focus on delivering accurate and timely management accounts, leading the quarterly reforecasting process, and supporting the organisation through a live external audit. The postholder will also play a key role in maintaining continuity within the finance function during a period of transition.

Please note, a basic DBS check will be required.

Responsibilities:

Operational Finance

• Oversee day-to-day finance operations
• Support and guide the team through a mid-year audit period

Audit & Reporting

• Produce timely and accurate management accounts
• Support the external audit process through to completion

Forecasting & Analysis

• Lead the quarterly reforecasting process
• Provide meaningful financial insight to support decision-making

Strategic Support

• Partner with the Director of Finance during a period of team change
• Contribute to shaping the future structure of the finance function

Compliance & Governance

• Maintain statutory registers
• Ensure compliance with charity sector regulations and internal controls

Requirements:

• Proven experience in a management accounting role, ideally within the charity or not-for-profit sector
• Comfortable stepping into a role during a live audit environment
• Full accountancy qualification (e.g. ACCA, CIMA or equivalent)
• Strong understanding of UK charity finance regulations
• Advanced Excel and strong financial systems experience
• Ability to work independently with minimal supervision
• Highly organised with strong attention to detail
• Confident communicator, able to build relationships across the organisation
• Proactive and collaborative approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage one of the Charity’s  counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.  

Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.

Applying for the Posts  

In the Recruitment pack you will find the Job Description and Person Specification for the Service Manager Maternity Cover role. 

To be considered for the position, the Application and the Equality & Diversity Monitoring Forms need to be completed and return to the email address on the Application Form by Tuesday 23rd June 2025.    

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.    

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.   

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible for an Interview. Due to the high volume of applications, we unfortunately only provide individual feedback to those who reach the interview stage. 

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you passionate about making a real difference and shaping the future of a growing and impactful charity? Kidz Klub Leeds is looking for an experienced Relationships and Communications Manager to drive the charity to new heights and help them reach more children in need across Leeds.

“I often feel up against it in the community, but Kidz Klub is one of the little pockets of sunshine.”

Since their launch in March 2000, Kidz Klub Leeds have worked with children in every area of their lives, in their communities, homes and schools. They currently work with 1250+ children and their families in the most deprived areas across Leeds each week. Kids Klub Leeds believes that children are the community changers and nation shakers and that their job is to help them to shine.

The charity’s vision is lasting transformation through the love of God for the most vulnerable children, their families and communities in Leeds. They work in partnership across the church, the city and beyond and are passionate about seeing those with the least, supported with the very best.

The Role

You will play a pivotal role in telling the Kidz Klub story, inspiring supporters and growing sustainable income. This is a hands-on role focusing on building authentic relationships and creatively communicating impact. As part of the supportive and passionate fundraising team, you will:

• Build a strong, consistent communications strategy and supporter journey.
• Strengthen relationships with partners, to deliver excellent supporter engagement.
• Grow individual giving income.
• Create compelling messaging that reflects the charity’s mission, vision and values.

The Person

You should be experienced, with a proven track record in Individual Giving, communications, PR, marketing or digital. You will understand the power of storytelling and how to create meaningful engagement with supporters. You should:

• Have excellent storytelling skills (written, verbal and visual).
• Be highly organised, self‑motivated and have the ability to manage multiple projects.
• Be motivated by achieving targets and working in a results‑focused role.
• Have strong digital skills across social media, email marketing and online platforms.

Perhaps most importantly, you should be passionate about making an impact, excited about the charity’s mission and the children they serve. You should be committed to raising funds to enable the frontline work of Kidz Klub Leeds to take place and be a passionate ambassador for the charity.

Kidz Klub Leeds is a faith based Christian Charity. Therefore, there is a genuine occupational requirement for the post holder to be a practicing Christian, in order to be able to effectively communicate with Christian financial supporters as well as a wider support base.

Why Kidz Klub Leeds?

Kidz Klub Leeds is an inclusive place to work, with professional development and excellent support and wellbeing care in place for staff members. The Leadership Team and Trustees are highly supportive of the fundraising team and are actively involved. This is an extremely exciting time to join and contribute to the growth of this inspirational charity. They offer a great range of benefits including:

• Generous annual leave of 6 weeks, plus bank holidays
• 7% contribution of monthly pensionable salary, with minimum 2% employee contribution
• Bonus day of leave per 5 years worked scheme
• Wellbeing care
• Excellent team environment
• Professional development

Please be aware this role is subject to our safer recruitment process which will include an enhanced DBS and references

This role is permanent and full time however potential for a part time or term time only role for the right candidate. The role will include some out of office hours (e.g. some evenings and weekends for presentations and events) and travel will be required to events and to represent the charity.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.

3. Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Human Resources administration

• Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
• Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
• Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
• Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.

   Administrative Support

• Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
• Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
• Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.

  Policy Compliance & Staff Support

• Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
• Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
• Support the preparation of HR and administration summaries for management review.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field 
• At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
• Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Good knowledge in labor law.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Administrative reliability
• Confidential handling of information
• Timely escalation of risks
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.

Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Key Responsibilities
Project Management & Logistics

• Manage the planning and delivery of multiple concurrent projects, ensuring alignment with organisational objectives and achievement of key milestones.
• Oversee the end-to-end lifecycle of events, from initial concept, registration, and contracting through to delivery and post-event evaluation.
• Work with the Global Programs team to ensure events are delivered on time and to a high standard.
• Accountable for overseeing end-to-end project delivery, coordinating across a wider team with defined responsibilities to ensure successful delivery within the project workstream.
• Build and manage strong stakeholder relationships, providing professional, timely support and acting as a key point of contact.
• Ensure data integrity on the information we hold.
• Provider effective reporting as needed.
• Manage and optimise delegate registration and booking systems, ensuring accuracy, efficiency, and a seamless participant experience.
• Manage the logistical event delivery (remote or in-person), including setup, logistics, and real-time issue resolution, ensuring a high-quality delegate experience throughout the event.
• Coordinate complex scheduling, calendars, and travel arrangements.
• Any other task in relation to the charity’s needs.

Communication & Content

• Coordinate pre-event production, collaborating with external designers and stakeholders to ensure timely delivery of all assets and documentation.
• Manage cross-functional coordination for event delivery, ensuring effective communication across stakeholders, including localisation and translation requirements for regional relevance.
• Ensure accuracy, consistency, and timely updates of all event-related content across online platforms.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Research, Reporting & Finance

• Ensure relevant reporting and documentation are supplied to stakeholders.
• Manage expense processing and support budget oversight, ensuring accurate tracking, forecasting, and alignment with programme objectives in collaboration with senior leadership.

Cultural Adaptation & Coordination

• Contribute to the development of our programs globally, from ideation through to delivery.
• Assist with the localisation of content to ensure materials are culturally appropriate,supporting communication with translators and stakeholders to help adapt resourcesfor different cultural contexts.

Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.

Experience (Essential)

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• Managing multiple projects and deadlines simultaneously, with the ability to prioritise effectively, owning and delivering end to end events from planning through to execution and evaluation.
• Strong stakeholder management and interpersonal skills, with the ability to build relationships and work effectively across cross-functional teams.
• Proven track record of managing and controlling project or event budgets including forecasting and cost management.
• Negotiating and managing external suppliers and partners.
• Working across different regions, cultures, or time zones demonstrating cultural awareness and adaptability.
• Professional in appearance with a proactive approach and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.
• Knowledge of standard office administrative practices and procedures.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.

Experience (Desirable but not required)

• Experience delivering a programme of learning (content and structure).
• Understanding of generous giving and experience of working with donors.
• Knowledge of copywriting for different platforms (e.g. digital, presentations, printed materials).
• Additional language skills.
• Working knowledge of Asana, Beacon, Canva, Mailchimp and Survey/ticketing Apps.

Contract Terms
Working hours and hourly rate will be agreed in advance.

 

Merseyside Recycling and Waste Authority (MRWA) is looking to appoint a Community Engagement and Reuse Officer to deliver the annual Zero Waste Community Fund programme and help develop a stronger reuse culture across the Liverpool City Region (LCR). This post is offered on a fixed-term basis for up to 10 months to provide maternity cover, from September 2026 to June 2027 inclusive.

Reporting directly to the Strategy and Development Manager, the successful candidate will play a key role in engaging community organisations across the Liverpool City Region (LCR) and supporting meaningful behavioural change.

You will be a motivated and proactive individual, with the ability to work with local communities while identifying opportunities to promote reuse and support LCR’s ambition of zero avoidable waste by 2040. You will also be highly organised, with strong project management and administrative skills.

If you are looking to take the next step in your career in an exciting and evolving sector, and have the skills and experience required for the role, we would love to hear from you.

 

About MRWA

MRWA is a strategic waste and resource management authority, leading on the recycling and management of municipal waste across LCR.

Along with its private sector partners, MRWA manages waste resources, recycling and the transportation of waste on behalf of six district councils across LCR including Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral.

With a focus on reducing consumption, reusing more and recycling accepted materials in the right manner, the Authority delivers various behavioural change initiatives for residents and organisations across LCR, and this is reflected in its Vision (2025):

“To lead the way towards zero waste across the Liverpool City Region.”

Currently, the Authority serves more than 1.5 million people, providing 16 Household Waste Recycling Centres (HWRCs) across LCR, as part of its contract with Veolia UK. The local HWRCs allow householders to recycle more than 40 different materials. MRWA also manages the processing of the co-mingled recycling collected at kerbside by five of the six district councils, which is sorted via its two Materials Recovery Facilities.

About the Zero Waste Community Fund

Delivered in partnership with Veolia Merseyside & Halton, the Zero Waste Community Fund (formerly known as The Merseyside Recycling & Waste Authority Community Fund) invests in great projects that benefit communities across Liverpool City Region through their potential to reuse, upcycle, prevent waste, save money and avoid disposal. 

For more information, please visit:

- Past Community Fund Successes - Merseyside Recycling and Waste Authority

- Zero Waste Community Fund - Zero Waste Liverpool City Region

Benefits of working at Merseyside Recycling and Waste Authority include:

• Hybrid-remote working, divided between our office in Mann Island, Liverpool, and working from home.
• Career Average Local Government Pension Scheme via Merseyside Pension Fund.
• Free access to an Employee Assistance Programme with range of exclusive discounts and benefits via Wellbeing Solutions.
• 27 days annual leave plus Bank Holidays (pro rata)
  • Annual leave increases to 32 days after 5 years’ service.

 

If you are interested in finding out more and applying for this role, please find an application pack (including Job Description, Person Specification and Application Forms) please visit our website Merseyside Recycling and Waste Authority and information can be found under About us / Working for MRWA

Please note, the closing date is 21st June 2026.

CRM Business Analyst

Permanent. Full Time. Hybrid working (minimum of 2 days per week in the office)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Supporter Data Manager, the CRM Business Analyst will drive continuous improvement of the CRM solution through business analysis and automated testing, working collaboratively with the Supporter Data Manager and CRM Technical Lead to optimise efficiency and functionality.

The post-holder will engage with stakeholders and deliver strategic insights into As-Is and To-Be process models, data structures, and interdependencies, translating findings into concise agile requirements that enhance operational effectiveness.

Some of the main responsibilities of the CRM Business Analyst include:

• Proactively identify opportunities to optimise CRM system and articulate proposed solutions to the Supporter Data Manager and wide business users.
• Implement best-practice Business Analysis processes, tools, and methodologies to strengthen capability and drive meaningful change.
• Act as a mentor empowering and upskilling team members, embedding best practice business analysis and fostering a culture of innovation and continuous learning.
• Critically evaluate risks through the requirements gathering process, collaborating with teams to develop effective solutions that ensure project success.
• Ensure the accurate translation of business requirements into actionable specifications, prioritising high-impact initiatives that enhance operational efficiency. • Provide key input and support for the continuous improvement of the Agile development process (SCRUM) by actively engaging in all ceremonies.
• Identify opportunities for how Dynamics365 can enable and improve business processes, ensuring technology solutions align with strategic objectives.
• Ensure Jira tickets are regularly updated to reflect accurate project progress.
• Extract and analyse data from multiple sources, applying SQL and other analytical techniques to inform decision-making. Build, configure, and execute automated test scripts to optimise performance and mitigate risks.
• Analyse and develop reporting requirements, providing key insights that strengthen the organisation’s business intelligence architecture. 

About you

Who we are looking for:

Essential:

• Significant experience or professional qualification in Business Analysis.
• Demonstrable experience as a Business Analyst covering Agile requirements gathering and specification, data modelling and mapping, process re-engineering, and reporting.
• Developed communication skills, both verbal and written.
• Comfortable working with different stakeholder groups.
• Experience of applying industry standard process mapping techniques (e.g. BPMN, UML) to support process re-engineering.
• Experience of configuring and supporting the development of Dynamics365 CRM solutions.
• Experience of using automated testing tools such as EasyRepro.
• Creating end-user acceptance testing scripts, supporting the UAT process. Using SQL to extract data required to undertake analysis and investigation activities.
• Highly developed knowledge of Dynamics365 entity architecture.
• Applying different risk management techniques.
• Highly developed working knowledge of Jira.
• Excellent working knowledge of Microsoft Visio or other process mapping tools.

Desirable:

• Professional qualification in testing and experience of applying different test frameworks.
• Experience of Azure specific application development.
• Experience of writing technical documentation.
• Configuring and managing SharePoint sites.  

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

People Advisor

Location: Bristol with hybrid working (40% office based)

Salary: £36,500 to £38,000 per annum FTE

Type: Part time (28 hours per week, O.8 FTE) or Full-time (35 hours per week) Mon-Fri

Contract: Permanent

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity

This is an exciting opportunity to join a supportive and collaborative team, develop your career, and contribute to a purpose-driven organisation working to transform the way we eat, farm and care for our natural world.
In this newly created People Advisor role, you will support approximately 180 colleagues across a diverse range of specialist teams within Soil Association Charity, Land Trust and Exchange. Working closely with managers and colleagues, you will play a key role in delivering a proactive, people-centred HR service. Key responsibilities include:
•  Acting as a trusted advisor, providing day-to-day operational HR guidance and support to managers and colleagues
•  Supporting the full employee lifecycle, ensuring people processes are efficient, compliant and aligned with our values of being grounded, inclusive and nourishing
•  Advising and coaching managers on employee relations matters, including absence, performance and wellbeing
•  Contributing to HR projects and initiatives that enhance employee experience, organisational effectiveness and culture
•  Helping to improve HR processes, systems and ways of working, using people data and insights to support decision-making and continuous improvement
•  Working collaboratively with Finance, IT and the wider People team to ensure our practices support colleagues and the delivery of organisational goals

This is an excellent opportunity to broaden your HR experience across a varied and rewarding remit within a values-led organisation. 

About You  

We are looking for a personable, approachable, adaptable and pragmatic HR professional who will bring:
•  Broad HR generalist experience across the full employee life cycle
•  Experience of managing and advising on a broad range of employee relations cases
•  Well-developed coaching skills, with the ability to build managers’ confidence and capability by providing supportive, practical guidance on people matters
•  Strong knowledge of UK employment law and its practical application
•  Excellent communications and interpersonal skills with the ability to build effective working relationships and collaborate at all levels
•  Strong organisational skills with the ability to manage multiple priorities and meet deadlines
•  Good working knowledge of HR systems and Microsoft Office application

A CIPD Level 5 qualification is desirable; however we welcome applications from candidates who have developed equivalent knowledge and expertise through relevant experience.  Experience working in either the charity or commercial sectors is valuable and experience across both sectors would be advantageous.

Our Benefits 

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

The Role
This is a fantastic opportunity to join the Membership Engagement and Services team to support and grow the Law Society's diversity and inclusion communities: Disabled Solicitors Network, Ethnic Solicitors Network, LGBTQ+ Solicitors Network, and Women Solicitors Network.

The Membership Network Manager is responsible for developing and coordinating the delivery of the engagement programme for the networks to raise awareness and enhance the visibility of the voice of these communities and key issues, and to create opportunities for networking and peer to peer support amongst network members.

This role is also responsible for ensuring network members are connected to the Law Society's broader work and EDI strategy and that opportunities to engage and contribute perspectives are both sought and shared.

This is an exciting and varied role where your expertise and engagement will be used to great effect to make a real impact for our members. The contract is expected to run from 10 August 2026 to 17 Sep 2027.

What we're looking for

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

Please note that interviews will be held in person on 24 June 2026 in person at our offices.

The role is based in Chancery Lane in London. We offer the opportunity for hybrid working under the team's charter (currently minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Job title: Performance Reporting Officer
Area of work: Programme Management Office (PMO), Regeneration, Portfolio Delivery
Contract type: Permanent
Employment type: Full-time
Salary: £50,000 - £60,000
Location: East London (Hybrid 2 days on-site per week)
Closing Date: Wednesday 10th June 2026

Overview
This is an exclusiveopportunity with a publicly backed regeneration organisation deliveringlarge-scale housing, capital, and infrastructure programmes.

Sitting within acentral PMO function, this role is focused on supporting the operationaldelivery of programmes, working closely with senior leadership and a ProgrammeManager to ensure projects are effectively coordinated, governed, and deliveredfrom inception through to completion.

You will play a key role in connecting strategy to delivery, helping to ensure that programmes run smoothly day-to-day, with clear oversight of progress, risks, contracts, and key activities across the portfolio.
This is a hands-onrole, ideal for someone who understands how a PMO operates and is comfortablesupporting both the structured and administrative elements that underpinsuccessful programme delivery.

What you will do?
Programme coordination & delivery support

• Support the end-to-end lifecycle of regeneration and capital programmes, from early planning through to delivery.
• Work closely with a Programme Manager to ensure effective coordination across projects and workstreams.
• Help maintain oversight of programme timelines, milestones, and key deliverables.

PMO operations & governance

• Support the day-to-day running of PMO processes, ensuring consistency and strong governance.
• Assist with programme reporting, tracking risks, issues, and overall performance.
• Contribute to maintaining programme controls, documentation, and audit trails.

Contracts, procurement & controls

• Support the management of contracts across the programme, including maintaining and improving contract registers.
• Assist in developing and tracking procurement forward plans.
• Manage purchase orders and support coordination with commercial, finance, and procurement teams.

Stakeholder coordination & administration

• Organise and coordinate meetings with senior managers and stakeholders.
• Prepare materials, updates, and supporting documentation for governance forums.
• Act as a central point of coordination to ensure smooth communication across teams.

Continuous improvement

• Identify opportunities to improve PMO processes and ways of working.
• Support the implementation of more efficient and structured approaches to programme delivery.

About you
We are looking for apractical and proactive PMO or project professional who is comfortable workingacross both the operational and administrative aspects of programme delivery.
You will alsodemonstrate:

• Experience in a PMO, programme, or project support role, ideally within a public sector or regeneration environment.
• Strong understanding of programme lifecycle delivery, from inception through to completion.
• Experience supporting governance, reporting, and programme controls.
• Exposure to contracts, procurement processes, or working alongside commercial teams.
• Confidence working in structured environments such as local government or similar organisations.
• A hands-on approach, with willingness to take ownership of administrative and coordination tasks.
• Strong organisational skills and attention to detail.
• Ability to build effective working relationships with senior stakeholders.
• Experience and capability over formal qualifications, this role values practical experience above academic background.

Why join?

• Exclusive opportunity to join a high-profile regeneration organisation delivering programmes of real scale and impact.
• A broad, operational PMO role with direct exposure to senior leadership and programme decision-making.
• The chance to work closely with an experienced Programme Manager and develop your capability.
• Strong scope for progression as the PMO function continues to evolve and expand.
• A collaborative environment where your contribution will directly support the successful delivery of major projects.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Grade: 6

Salary: £16,221 (£27,036 FTE)

Hours: 22.5 hours per week (days TBC)

Position type: Part-time, Permanent

Responsible to: Book Club Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall (hybrid, mix of office and home)

ROLE PURPOSE:

This role is focused on supporting the growth of the ShelterBox Book Club. You'll help create engaging content and foster a community of passionate Book Club members. With a love of books and excellent customer service you'll create meaningful connections with members and steward them to becoming life-long Book Club members and ShelterBox supporters.

The successful candidate will join a friendly and ambitious team and play a key role in helping to make ShelterBox Book Club a household name. The role will seek to build awareness of ShelterBox Book Club, increase social engagement and build communities across our social channels.

This is an exciting role, full of variety and the chance to work on one of the charity sectors most innovative and unique products.

WHO ARE WE LOOKING FOR?

We are looking for an enthusiastic book lover who cares about connecting with people and making a real difference in the world. They should be able to manage a busy and varied workload and work with a wide variety of people.

This is a perfect opportunity for someone wishing to develop their experience in the cross-section of fundraising and publishing. They will play a vital supportive role in delivering the ShelterBox Book Club to a growing audience of over 3,000 members.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Read the book during each six week cycle and support the Book Club Manager to host and run the social media debates, video discussion and author Q&A's.

• Respond to member enquiries and comments on social media and through our shared mailbox.

• Lead on the research and compiling of book shortlists for each voting cycle.

• Proof Book Club communications across digital and print.

• Support the Book Club Manager with the supporter journey review.

• Work alongside the Book Club Manager and the Insight Team to create, deliver and evaluate the annual Book Club supporter survey.

• Research new book publishers to work with. Work with the Procurement team to keep details on all publishers up to date.

• Lead on the day to day running of the online Book Club community, by creating, scheduling and publishing engaging content (images, videos, carousels, gifs, copy etc.) across relevant channels to increase engagement and nurture advocacy.

• Ensuring a consistent tone of voice is delivered throughout all communications.

• Keep track of Book Club data and KPI's including discussion week feedback, author engagement, book topics and others.

• Support the Book Club Manager in the continual development of member journeys for both direct-debit members and gifted memberships across social media, email and face-to-face.

• Support the book club volunteers to assist with member communication, discussion week activities, stock management and in-person events.

• Work closely with Supporter Engagement team to implement member feedback.

• Represent Book Club at in-person events to grow the membership base.

• Support with supplier relationships including publishers, printers, designers and authors.

• Work closely with key internal teams to promote Book Club through a range of channels including digital, PR, celebrity endorsements, volunteer networks and corporate partnerships.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forced Community?

We are looking for an experienced operational leader to join our Care Services team as Head of Operations.

This role is responsible for the operational leadership of our six care homes and the Galanos House Community Hub, ensuring services are delivered safely, effectively, and to the highest possible standards. Working closely with Home Managers and frontline teams, you will provide visible leadership, practical support, and robust oversight to drive performance, maintain compliance, and deliver exceptional care for residents.

As Head of Operations, you will play a key role in ensuring our homes are well-led, resident-focused, and continuously improving. You will be confident in challenging constructively, resolving operational issues, and supporting teams to achieve excellence in care delivery. Working alongside the Managing Director of Care Homes, you will also contribute to the strategic direction and future development of the service.

We are looking for a values-driven leader with the following qualifications and experience -

- Registered Nurse
- Significant senior operational leadership experience within care home settings
- A strong track record of improving quality, compliance, and operational performance
- Excellent leadership and relationship management skills
- Significant experience of working with CQC regulations and other relevant legislation
- Strong knowledge of regulatory standards and safeguarding responsibilities

This role will be homebased with regular travel to our six care homes and head office when required.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer

For more detailed information about the role, please see the job description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Details: Three stage process with final stage to take place at Haig House on 22nd July 2026.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten. 

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required. 

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact. 

Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.