Direct Marketing Officer Jobs
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a great senior management role for someone eager to make a significant difference to an amazing arts and mental health charity.
We are looking for someone with a flexible and creative approach who is open and proactive in working with external partners to deliver high-quality work for the community.
Using the resources we have and the new ones we'll be creating, you will bring your own skills, creativity and passion, to make your own mark.
If you are that person, then we can offer you an outstanding opportunity to develop your career whilst making the Ark-T Centre a beacon of excellence, ensuring a better, brighter and more prosoerous future for all those in Oxford and the wider community.
Specific Duties:
Strategic Planning and Development
Alongside the Board of Trustees and the Senior Management Team:
• Monitoring and updating the Business Plan
• Developing and implementing a financial strategy for the Business Plan
• Oversight and updating of organisational Theory of Change, ensuring KPIs for all programmes are in line with our vision and mission, and are achievable as well as ambitious
• Continued development and monitoring of the new Community Hub Programme in partnership with other local strategic partnerships
• Prioritising the articulation and communication of the Ark-T methodology and approaches to using the arts for improved wellbeing and mental health across our programmes and sharing best practice across the team
• Prioritising the reach and engagement of Ark-T programmes to a larger and more diverse audience representative of our surrounding communities
• Recruiting an increasingly diverse team of Trustees with the skills, contacts and time to contribute effectively to the running of the charity
Management of Staff, Freelancers and Volunteers
• Recruiting key staff and others.
• Leading, managing and developing direct reports and supporting them in managing their key workers – staff, freelancers and volunteers.
• Ensuring that processes for the recruitment and management of volunteers are developed and maintained
• Liaising with external HR consultants to update procedure and processes appropriately and managing staffing matters arising
• Enabling a safe, stimulating and supportive workplace where teams and activities can flourish and work standards and practices are maintained.
• Taking steps to ensure that staff and freelancers attain high standards of work.
• Ensuring that staff have, or can develop, the skills and abilities they need to carry out their jobs competently, safely and effectively.
• Maintaining and updating safeguarding standards and procedures and working with staff to ensure that staff and users are, and feel, safe.
• Acting as one of the two Safeguarding Leads for the charity and managing concerns from staff, users and visitors to the centres.
Finance & Fundraising
• Researching and writing funding bids to secure both restricted and unrestricted funds
• Exploring other possible sources of funding for programmes and core costs, including individual donors, corporate sponsorship and commercial opportunities.
• Working with the Finance Manager, Treasurer, and external
Bookkeeper, including using Xero software, to monitor the finances of the charity to ensure that sufficient funds are attracted to run planned programmes, meet the commitments of the charity within agreed budgets, and produce regular reports.
• Maintaining adequate reserves for the charity in line with policy.
• Preparing the annual report and accounts for submission to the Charity Commission to be independently examined alongside the Chair and the Bookkeeper.
Management of the Buildings
• Overseeing relationship with Landlords and tenancy agreements
• Managing Centre Manager to ensure efficient and cost-effective operations.
Partnerships & Representing the organisation
• Represent Ark-T as a leader in arts for improved mental health and wellbeing, driving change, particularly diversity and inclusion through influencing and contributing to the key meetings.
• Maintaining relationships and strategic partnership agreements with OX4 Food Crew Alliance, Oxford Community Action, Donnington Doorstep, Safe! and Waste2Taste.
Communications
• Overseeing the marketing and communications for Ark-T.
• Ensuring that key stakeholders are kept informed of the progress of the charity,
including the publication of an organisational wide impact report in 2024.
We invite candidates to express interest in this role by submitting their CV in the first instance. There will be an application form to complete as part of the shortlisting process, so a cover letter is entirely optional.
The client requests no contact from agencies or media sales.
About Age UK London
Age UK London is a charity that campaigns for an age-friendly London. We campaign for specific changes to improve the lives of older Londoners and ensure that their experiences, needs and contributions are heard and taken into account by decision makers.
We do this in three ways:
· Core campaigns, through which we will secure specific, sustainable changes to the policies and practices of decision makers to improve the lives of older Londoners.
· Shaping the agenda, by ensuring that the experiences, needs and contributions of older Londoners are heard by decision makers and form part of the public discourse on the future of London.
· Supporting the London network of local Age UKs. An age-friendly city relies on both campaigning and direct service provision, so we support the network of local Age UKs in London who deliver vital front-line services.
Since becoming a charity focused solely on campaigning in 2019, Age UK London has adopted and implemented a new strategy. We have agreed campaign priorities; successfully changed policy at a London-wide and borough level; and adapted our finance, HR and IT systems to better support a campaigning charity.
Who we're looking for
We are looking for a candidate to cover our CEO’s maternity leave from the end of May 2024 until the middle of February 2025 to oversee the continued delivery of the charity's current strategy. This includes securing policy changes in our current campaign priority areas of digital inclusion, public toilet provision and poverty amongst older Londoners; supporting the development of new campaigns; and establishing systems to increase our financial sustainability.
To apply please submit a CV and a covering letter of no more than two sides outlining your interest in and suitability for the role.
The client requests no contact from agencies or media sales.
We are looking for a capable, proactive person to support the programme from initial mobilisation through to an eventual large-scale trial. The Senior Programme Support Officer will support the Head of Programmes to develop, mobilise and deliver Building Futures. The postholder will take the lead on specific tasks, and coordinate the work of the wider cross-organisational Building Futures team.
You will liaise with external partners and stakeholders, as well as supporting multiple internal customers and workstreams, often to tight deadlines. You will support key external engagement processes, in particular our programme Steering Group and Youth Advisory Group, working with colleagues to ensure the smooth running of these meetings and capture key decisions and inputs to feed back into programme delivery.
This is primarily a project management role, enabling a new cross-functional team to work effectively and efficiently together on a complex, fast-moving and high profile programme. As well as dealing with tasks as they emerge, you will work across the team to keep track of progress, identifying any issues and risks, and enabling the Head of Programmes and other internal stakeholders to gain an overview of the programme as a whole.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home. For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on our website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP has reached over 54 million patients in more than 25 countries across the world through its response in disasters and in long-term health programming.
We are hiring this role at a pivotal time for IHP, as we celebrate our 20th anniversary year and undergo a brand refresh. As we celebrate two decades of impact on global health, the ability to effectively communicate IHP’s journey and vision for the future has never been more important.
About the role
The postholder will have a unique opportunity to lead delivery of our communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our 20th anniversary year to raise IHP’s profile and grow our community.
You’ll manage a small, but fantastic team of committed communications professionals, whilst working alongside other teams to effectively tell IHP’s story, and the stories of those we serve. You’ll work with our fundraising team to collaborate on fundraising campaigns, our Corporate Partnerships team to engage pharmaceutical and logistics partners in new and exciting ways, and our Programmes team to work directly with NGO partners to gather content and demonstrate our impact through effective storytelling.
You will also be a part of the Senior Leadership Team, responsible for setting the strategic vision and direction of the organisation. This is a temporary role as a maternity cover starting in July 2024.
What you’ll be working on
- Lead on IHP’s 20th anniversary campaign including overseeing a pivotal stakeholder engagement event
- Implement and embed IHP’s newly developed brand identity across the organisation and across external channels.
-Oversee the marketing strategy for our self-designed and revolutionary software system, Boaz, helping to reach new customers and position as a leader in its field.
- Manage relationships with external stakeholders to develop communications opportunities and amplify IHP’s voice including employee engagement opportunities.
- Manage relationship with our social media agency to effectively execute IHP’s communications objectives and grow our audiences and engagement.
- Oversee the marketing delivery of our annual Christmas fundraising campaign.
Essential knowledge/transferable skills and experience:
- Demonstrable and successful communications experience
- Management level experience
- Marketing and brand awareness experience
- Knowledge of social media and how to utilise to maximise communication and engagement strength
- Proven track record of effective management of resources, including planning and coordination of staffing and budgetary resources
- Excellent IT skills to communicate effectively and efficiently
- Highly organised, efficient and self-motivated
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to adapt as part of a small team
The following would be desirable:
- An understanding of Corporate Partnerships, fundraising, healthcare industry or CSR
- An understanding and experience of GDPR oversight
See the Person Specification and Job Description for more detail.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Employment Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered.
If you face any challenges in the application process or require any support please call IHP's office and ask for HR.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
Our dynamic programme and grants team at Youth Futures is looking for a capable, proactive person to provide administrative support to ensure the smooth running of our grant-making lifecycle.
The key purpose of the role is to help the team embed and further enhance our grant management processes. This will include administering our grant database, checking payments, dealing with enquiries and overall record keeping. You will support the coordination of grant making processes from end-to-end, facilitating clear communication and effective collaboration across internal colleagues and our grant administration partner.
You will bring a proactive, hands-on approach, supporting multiple internal customers and strands of activity while working to tight deadlines. The role would be a great opportunity for someone interested in youth employment or grantmaking to gain relevant experience and exposure to our work. We are expanding our Programmes & Grants team and have a number of opportunities available.
This is a part time role (22.5 hours per week) and can be based at any of our hubs located in London, Birmingham or Leeds.
For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Wildlife Supporter Officer (Face-to-Face Membership Recruiter)
Wanted in the following locations: Staveley Nature Reserve, near Harrogate; Moorlands Nature Reserve, near York; Dearne Valley Country Park, near Barnsley; or Stirley, near Huddersfield
Yorkshire Wildlife Trust are looking for chatty and confident nature lovers to join our successful team and inspire the public to take urgent action for wildlife and wild places through membership.
You will be on the very front line of our charitable nature conservation mission, utilising your strong sales skills and your friendly and persuasive personality to encourage people to give us their financial support to bring about nature’s vital recovery.
A typical working day will revolve around enthusing everyone you meet to take small and manageable steps to becoming a force for nature. You will work at a variety of events and locations across Yorkshire, including our very own nature reserves, farmers' markets, shopping centres, country shows and major festivals. Here you will pass on your passion for our charity's work and inspire people to support us with the help of a fully-branded gazebo and interactive display set up.
Experience in sales and fundraising within either the private or charity sector would be a distinct advantage, through full training and support will be given. You will represent us in a professional manner at all times, understand and adhere to fundraising regulations and keep up to date with our work by conducting your own research and attending team meetings, both virtually and in-person.
To be successful in this role, you must have your own vehicle with business insurance.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) within your supporting statement.
Closing date: Tuesday 16 April 2024 at midnight
Interview date: Monday 29 April and Tuesday 30 April 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-212 813
Hours 36 hours (net) with evening and weekend working
Location Home-based within 45 minutes travel time of Evesham (WR11), looking after churches in Herefordshire, Warwickshire and Worcestershire
We’re looking for a Community Engagement Officer to join a talented team to inspire and empower communities to support their historic places of worship. This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public. These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 8am on Thursday 4th April 2024.
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Tuesday 16th April 2024 in Evesham. This will be followed by interviews on Friday 19th April 2024 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
The client requests no contact from agencies or media sales.
We are delighted to be working with an international development charity who are looking for a Supporter Journeys and Retention Officer. This organisation seeks to eradicate poverty and create lasting change, they have an inclusive and diverse culture and actively provide development for their staff. As the Supporter Journeys and Retention Officer, you will execute and evaluate campaigns aimed at engaging and retaining supporters, using a variety of direct marketing channels. This role plays a vital role in the development of supporter journeys, helping to provide understanding of what motivates our existing audience and how we can learn from this in strategic development.
To be a successful Supporter Journeys and Retention Officer , you’ll need:
- Experience of direct marketing customer / supporter engagement, preferably within a fundraising role i.e. in individual giving or in memory
- Strong project management skills including experience in working with internal teams and external suppliers
- Understanding of delivering supporter journey mapping and planning around multiple channels
- Strong grasp of direct marketing KPIs and an analytical approach, to maximize Lifetime Value (LTV)
Salary: £33,850 (if remote) or £38,453 (if London based)
Contract: 6 month FTC
Location: Flexible within the UK
Closing date: 5th April
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. - www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity
If enough applications are received the charity reserve the right to end the application period sooner.
Closing Date: 14 April 2024
Interview Date: 22 April 2024
Location: Erdington and Selly Park Sites
Hours: Full-time
Duration: Fixed-term until December 2025
Salary: Corporate Payscale, Band F, £29,158 - £34,042 per year (pro rata for part-time)
DBS: This role requires a Basic DBS check
“Happy to talk about flexible working”
Are you an experienced event fundraiser who enjoys building long lasting relationships with charity supporters and helping to make a difference? If so, we have a fantastic opportunity for you to join our busy and friendly fundraising team as our Events Officer.
We are looking for a dedicated and enthusiastic Events Officer, to support the Birmingham Hospice brand. This varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The success candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via e-mail.
Reporting directly to the Senior Events Manager you will grow the income generation and brand profile of the charity through effective organisation, administration, supporter engagement and marketing our exciting events portfolio, ensuring maximum participation and income for the hospice. You will utilise your creative skills to proactively seek new income generation opportunities and design new events for our growing calendar. You will be a highly organised and motivated individual with excellent written and verbal communication skills.
The ideal candidate will have experience of managing a portfolio of designated events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs is also advantageous.
If this sounds like the role for you then we would love to receive your application.
The client requests no contact from agencies or media sales.
Our Marketing Team is growing! Could you be our new Digital and Social Media Officer?
GCHC is one of Scotland’s leading charities on social media. By joining our team, you will have the
opportunity to share incredible stories that touch the hearts of thousands every day.
In addition to creating and managing content, you will be responsible for ensuring our supporters, donors and families receive the best possible experience when engaging with GCHC online.
You’ll have the opportunity to learn, develop and use your skills to make an incredible contribution to the
children and families we support.
The client requests no contact from agencies or media sales.
Are you an experienced Fundraiser looking for a new challenge?
We are offering an excellent opportunity for a Fundraiser with ambition and a broad knowledge to take their career up to the next level.
People to Places is a charitable organisation based in the Royal Borough of Windsor and Maidenhead, UK. It provides a community transport service for residents of the area who have transportation and/or mobility issues due to age, sickness or disability (mental or physical), poverty, or because of a lack of adequate and safe public transport services. With a fleet of minibuses specially adapted to assist people with mobility equipment or additional mobility needs, People to Places delivers high-quality services aimed at improving social inclusion and accessibility. In addition, we also provide Shopmobility services in Windsor and Maidenhead town centres, this service provides the loan of wheelchairs and mobility scooters to people with limited mobility, to help them shop and access leisure and commercial facilities within the area.
We’ve been fundraising since 1988, but this newly created role allows you to consolidate our past successes, significantly diversifying and enhancing the quality and value of our supporter base.
As a senior manager in the organisation, this post gives you the opportunity to develop our support for local people who are lonely, isolated and with little or no mobility. Therefore, you will contribute to enhancing the organisation, as well as playing a critical fundraising role.
You are ambitious, with the drive and expertise across a range of fundraising activities. So, you will have:
- Experience with identifying funding opportunities, particularly through grants, maintaining a pipeline of opportunities, taking a creative approach to problem solving, to capitalise on opportunities.
- A good track record of achieving fundraising targets, generating income through a range of sources including Trusts/high net worth individuals, Corporate Partners and Commissioned Services.
- Excellent communication skills, including verbal and written, with the ability to create compelling cases for support and delivering impactful presentations that tell stories and lead to new supporters getting involved.
- A strategic and evidence-led approach to measure impact and influence change, with strong influencing skills in a range of settings.
- Nurturing and growing relationships with a range of stakeholders and able to quickly build trust and confidence including working with and building strong, positive relationships with Trustees and our keen volunteer base.
With excellent organisational and prioritising skills, risk management and decision making, ideally you will have team leadership experience including volunteer management or delivering fundraising through the use of volunteers. An understanding of the needs of people with mobility issues and disabilities is desirable but not essential.
Location: Our main office is located in Maidenhead and we have Shopmobility offices in Windsor and Maidenhead that may also be used.
Hybrid working is available, in the context that, initially at least, this post needs to be highly visible, both internally and externally.
Hours: 37.5 hours per week Monday – Friday including some evenings and weekends
Delivering Independence and Tackling Isolation
The client requests no contact from agencies or media sales.
The post-holder will have ongoing responsibility for developing and co-ordinating an ambitious individual giving programme accross all channels. The role will lead on the implementation of fundraising products to engage new audiences and appeal to existing supporters. Helping to drive and deliver our ambitious fundraising strategy to transform the lives of millions of people living with neurological and neuromuscular conditions, the Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of new and existing supporters.
Reporting to the Director of Fundraising, the post holder will work closely with colleagues accross the team to create, test, monitor and evaluate campaigns and to ensure that supporters have a positive experience of the charity. The post-holder will plan and develop ongoing acquisition and stewardship campaigns as well as playing an important role in a major capital appeal. This is an opportunity to join a fast growing organisation at an exciting time. The individual giving programme is full of potential and we are ready to take it to the next level.
The client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
35 hours per week (part time working and compressed hours will be considered)
Are you looking for a communications role that will support, connect and inspire our 40,000 members? Well look no further. This is the role for you!
About the role
You’ll be part of our Membership team within the wider Involvement and Movement Building team, ensuring everyone who is a member of the charity has a participatory and audience-led experience. You’ll be supporting, connecting and inspiring the Parkinson’s community to get involved in the charity’s membership offer in a way that suits them.
You’ll be responsible for creating engaging email, online and offline communications for members, with members. You will oversee the members' joining process and will support Membership colleagues with the delivery of events and the day-to-day running of the programme to make sure membership upholds our principles of being simple, inclusive, participatory and accessible for all.
Your role is integral to promoting a variety of engagement activities which give members the opportunity to use their voice and experience to shape and influence the charity. You will communicate and celebrate the impact of the collective voice of membership ensuring members are valued and see the impact they’re making.
What you’ll do:
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Collaborate and work with members (in-person and online) to create engaging communications.
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Build and schedule email content into Salesforce Marketing Cloud (training will be given)
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Be responsible for ensuring that the membership website pages content is kept relevant, useful & up to date.
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Oversee the new joiners process, (online and offline) including the production of materials, fulfilment and reporting.
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Work with print and fulfilment agencies to ensure accuracy of work and timely processing.
What you’ll bring:
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Experience of supporting, connecting and inspiring a community to take actions which will help bring about change.
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A genuine desire to work alongside and to improve life for people living with Parkinson’s and their loved ones.
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Experience of creating engaging and inspiring online and offline materials in support of direct marketing communications.
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Strong interpersonal skills and excellent verbal and written communication, with the ability to develop positive working relationships with a range of people internally and externally.
Interviews to be held week commencing 15th April 2024
Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
The successful candidate will be required to:
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Provide their own broadband service with a minimum download speed of 2Mb
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Have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.