Marketing Assistant Jobs

Legacy Fundraiser

Location: This role can be based at any three of our Hospices: Charlton Farm in Bristol, Little Bridge House in Barnstaple or Little Harbour in St Austell and home.
Job Type: Full time, 37 hours per week
Contract Type: Permanent
Salary: £31,543 - £37,034 per annum

About Us

Children’s Hospice South West is a highly successful and well-established charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West.

About the role

Designing and developing marketing plans and campaigns for legacy and In Memorium giving under the guidance of the Individual Giving Manager, you will be responsible to ensure legacy fundraising is promoted as an integral part of CHSW fundraising and in line with CHSW’s fundraising strategy, to include development of and leading new fundraising initiatives and relevant events.

You will be leading, driving, developing, and delivering Gifts in Wills and In Memorium appeals and campaigns, developing effective Will writing and Tribute Fund partnerships and accountable for growth in legacy and In Memorium supporter bases.

You will be responsible for growing our legacy enquiries and pledgers and In Memorium donors and Tribute Fund holders by effective attraction, engagement, and stewarding strategies.
In addition to this, you will be supporting the Legacy Officer with the administration of the legacy notification caseload.

The successful candidate will have:

• Experience of working in a fundraising and/or marketing environment and developing integrated campaigns
• A proven track record of income generation working to targets and deadlines.
• Experience of successfully managing a wide range of activities in a team environment
• Strong interpersonal skills, to include verbal and written communication.
• Confidence, be engaging and have influential written/verbal communications skills, including public speaking.
• A full driving licence and (or ability to travel within the region).
• A qualification or relevant experience in Legacy Marketing/Administration and/or Fundraising would be advantageous but is not essential.

If you would like an informal discussion about this role, please contact us.

Closing Date: 22nd April 2024
Anticipated Interviews: 29th April 2024, held via Teams.

We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early.

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314

Why Work For Us

Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.

You may also have experience in the following: Legacy campaign management, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer, etc.

REF-213 047

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Senior Employment Advisor.  We need to swiftly build a team of around 20 Employment Advisors and Senior Employment Advisors, so there are multiple opportunities available to applicants.  These roles will be guided and supported by a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SENIOR EMPLOYMENT ADVISORS

Senior Employment Advisors (SEAs) will manage a team of Employment Advisers to provide supervision, training, caseload management, and role modelling best practice approaches to job retention. The SEA will play a pivotal role in managing a high-quality service that meets the exacting standards of our commissioners and delivers positive outcomes for service users.

Providing vision and direction, you will lead the development of our network of relationships, building capacity and ensuring the success of our job retention services across all providers. Making sure our clients receive the best service to meet their needs, you will be comfortable in managing contracts against our agreed service objectives and performance outcomes. Uppermost in your mind, will be building strong collaborative working relationships in your community with our partners.

This role would ideally suit someone experienced in employment support and managing a small team, however, we will consider applicants with transferable skills from relevant fields (e.g. psychology, counselling, human resources or recruitment).

SENIOR EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES

1. Manage a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering a job retention service. This will include managing direct reports and working alongside managers and frontline staff and members of partner/commissioner organisations.

2. Deliver a role with a dual responsibility to clinical partners/therapeutic services and Twining, while complying with Twining’s internal procedures and all relationships, both internally and externally.

3. Monitor and manage performance of the Employment Advisors (EAs), carry out monthly 1-2-1 meetings, quarterly performance appraisal reviews, managing the full spectrum of employee relations issues, the wellbeing of your staff and guiding EAs both individually and collectively on the achievement of individual and team performance targets.

4. Manage a small caseload advising and supporting clients to address problems in the workplace to help them return to work, remain in work, or find new employment.

5. Submit accurate, timely monthly reports to the Service Lead and any other management information requested on the performance and delivery of the service.

6. Produce regular monitoring reports for external stakeholders, including commissioners.

7. Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.

8. Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-performance service.

9. Identify, devise and lead on the training needs of staff and arrange appropriate training to support with continuous professional development.

10. Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).

11. Lead on presentations, network meetings, site meetings or any other people-facing activity required of the service.

12. Coordinate the work of EAs to build relationships with local employers to access the hidden labour market, external agencies and delivery of job seeking groups.

13. Provide solution focused monthly supervisions and case management for each EA as well as those with other providers/partners.

14. Guide, mentor and coach the EA team to deliver on objectives that will assist in helping a programme participant to return to work and decrease the likelihood of further absence in the future.

15. Ensure that client satisfaction is a high priority in everything we do and facilitate a range of opportunities for them to feedback on the service whether through surveys, interviews or other platforms and use the information gained to review and develop the service.

16. Involve service users in co-production of service developments where possible.

17. Meet with line managers from partner organisations to discuss and agree priorities and work plans.

18. Attend network meetings, or other partnership working and team meetings, as appropriate.

19. Develop relationships with local employers in order to promote good practice approaches to managing mental or physical health in the workplace.

20. Develop relationships with a range of external agencies that help individuals to achieve their employment goals.

21. Perform other tasks as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

Strategic Communications Manager (Campaigns)

£56,401 per annum

Full time, 35 hours per week

Permanent contract

London based contract with the option of hybrid working in the office and from home*.

Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease.

You might be one of those people.

One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital.

We are working tirelessly to deliver change – and now we need your help to make it happen.

About the role:

In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our rehabilitation and exercise workstreams) and other communications projects as required.

You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans.

Please review the job description below for full details.

About you:

We’re seeking a talented Strategic Communications Manager to work in a high profile area.

You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content.

You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation.

With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes.

You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience.

Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged.

Click on "Apply via website" to view a copy of the job description and person specification.

Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please contact Tina Suttle-Smith via our London Office to request a link to join. Please note, you do not need to attend the webinar to apply for this position.

 For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith at our London office. 

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

 *The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

 Closing date: 10am, Thursday 25 April 2024

Interview date: 09 May 2024 (In person at the CSP London office)

 If you require any adjustments during the application stage, please contact our Human Resources team. 

The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit our website. 

No Agencies

We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.

As a social enterprise commercial income is key to our success.  The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues.  The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.

You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.

The successful candidate must be able to demonstrate the following:

• Experience of co-ordinating and organising events
• Experience of working in a busy sales role
• Experience of working in a customer facing role
• Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
• Ability to take the initiative and an enthusiastic, proactive approach to work
• Strong IT and administration skills, with excellent attention to detail

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract
Permanent, 35 hours per week

Salary
£30,672 per annum

Extras
In return, we can offer you:

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Job Summary:

We are seeking a passionate and experienced Charity Fundraiser to join our dedicated team in Malton, North Yorkshire. The successful candidate will be responsible for developing and implementing fundraising strategies to support the goals of our mental health charity. This is an exciting opportunity to make a real difference in the lives of those affected by mental health issues.

Key Responsibilities:

• Promote awareness of our objectives and our work to relieve suffering and distress
• Research and identify potential funding sources and grant opportunities
• Prepare grant proposals and manage grant reporting requirements
• Develop and implement fundraising strategies to meet or exceed fundraising targets
• Cultivate and maintain relationships with donors, sponsors, and supporters
• Recruit and lead a team of fundraising volunteers
• Plan and execute fundraising events, campaigns, and initiatives
• Collaborate with colleagues e.g. Comms Assistant to create fundraising initiatives
• Provide excellent customer service to donors, sponsors, and supporters
• Monitor and analyse fundraising data to assess performance

Qualifications:

• Bachelor’s degree (or equivalent) in communications, business, public relations, or related field
• Certification, diploma, or similar qualification in fundraising
• Proven experience in fundraising (minimum of three-years), preferably within the mental health charity sector
• Strong knowledge of fundraising principles, techniques, and best practices
• Excellent communication and interpersonal skills, including having confidence in public speaking, and paying good attention to detail
• Ability to lead and motivate volunteers
• Ability to build and maintain relationships with diverse stakeholders
• Strong organisational and project management skills
• Customer service-oriented mindset
• Ability to work independently as well as part of a team
• Passion for mental health advocacy and a commitment to making a positive impact

About Community Counselling:

The charity was established in 2013.  It provides free therapeutic interventions such as counselling, play and creative art therapy, and EMDR (trauma) treatment to vulnerable people living in North Yorkshire, including children who have been the victim of crime. The clinical team consists of over 30 part-time practitioners, being a mixture of staff, volunteers (including trainees) and sessional workers.  Last year we helped over 800 people with a wide range of mental health issues.

Employee benefits include enrolment in the staff pension scheme [employer contribution is 4%] after 3-months and access to the Employee Assistance Programme.  The role will require some attendance at the Malton office, which benefits from excellent transport links - the office is at the station, is opposite the bus station, plus there is free onsite parking.

Closing Date for applications: 12pm Tuesday, 7th May 2024

This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation.

Are you an ethusiastic and creative individual that enjoys supporting and working with others? Are you interested in championing Action Hampshire's communication activities? 

The successful candidate will join our existing communications team and support our communications and engagement. This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation. This includes supporting on elements of our communication activities; newsletter creation, website maintenance, graphic design and social media.

We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve exploring and implementing a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications (including social media platforms, newsletter, website hits and publication downloads, event attendance).

As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. 

Key tasks include:

• Providing leadership enabling the delivery of high quality, impactful, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
• Provide support and work with our Communications Officer and Communications Administrator to ensure we are alignment with our communications strategy
• Explore and implement a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications
• Work collaboratively with colleagues across the organisation and build relationships with our members and users

For almost 75 years, Action Hampshire has supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.

There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

Head of Research Interpretation 

Permanent

Salary: £50,000 - £55,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We’re a hybrid working employer, meaning you’re required to come into the office 2 days per week, currently Tuesday and Wednesday or Thursday

Closing date: 5pm, 2nd May 2024

Interviews: 13th and 14th May 2024

Second interviews: w/c 20th May 2024

An exciting opportunity to work on WCRF International’s Global Cancer Update Programme 
 

World Cancer Research Fund International (WCRFI) leads and unifies a network of cancer prevention charities based in Europe and the Americas. Our shared vision is a world where no one develops a preventable cancer.

WCRFI is responsible for the Global Cancer Update Programme (CUP Global) which is our global cancer prevention and survival programme focussing on the links between diet, nutrition, physical activity and cancer. Forming the cornerstone of all our work, the project is the only authoritative scientific resource of its kind in the world.

We are seeking a Head of Research Interpretation who will be responsible for managing the delivery of CUP Global. You will chair the CUP Global Secretariat and also provide support to the Assistant Director of Research and Policy and the Director of Research, Policy and Innovation in the oversight and strategic direction of the programme of work. You will also contribute to other projects such as ensuring that the WCRF network has the latest global cancer statistics, including new estimates of the preventability of cancer. 

You will be educated to PhD level, with ideally at least 2 years postdoctoral experience in a research environment, in a relevant area (e.g. nutrition, cancer, epidemiology, public health). You will have a good understanding of public health and epidemiology, nutrition and/or cancer and have experience of conducting and/or interpreting systematic reviews. You will have strong people management skills, with direct line management experience.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

 

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role, using specific examples to illustrate how you meet the job and person specifications.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

                                        IT Tech Support - Permanent Vacancy from May 2024

At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.

There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.

As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.

Key Facts

Job Title IT Tech Support

Description On-site 1st and 2nd line IT support

Salary £30k per annum full-time equivalent

Office  223 Windmill Road, London, W5 4DJ.

Contract Permanent

Start date May 2024

Hours  14 hours a week, flexible over 2-4 days 

Line manager CEO

Location This is an in-person role, based in our offices at W5 4DJ

Holidays 25 days pro rata

Responsible for Implementing IT best practices (processes, procedures, tasks, and

checklists) for the smooth running of community healthcare services.

Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk

External Support 3rd line support from a specialist IT company (remote; on-site as nec.)

 

Main Purpose and Scope of the Role

This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.

 Key Responsibilities:

● Troubleshoot IT based systems, hardware, and software issues for colleagues

● Onboard/offboard employees for IT system; set up all user credentials

● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)

● Help staff with Google, Windows, email, VPN and applications like Staffology HR

● Support Senior Team with roll-out of our first self-service HR portal for all staff

● Manage device inventory and purchase new supplies and equipment as needed

● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)

● Ensure all IT hardware and software is well maintained (documenting actions)

● Develop and update IT policies, subject to board approval

● Advise Senior Team on cost-effective digital forward planning and investment

● Support Senior Team to create a cybersecurity strategy (based on security audit)

ROLE DOES NOT DO - the following  high-level  tasks covered by external IT company

● Outside IT Manager builds and maintains the organisation’s network and server

● Outside IT Manager manages software licences and supports key tech purchases

● Outside IT Manager sets up core installations on machines for new staff

● Outside IT Manager troubleshoots major issues when your role needs help

Person Specification

Essential Skills and Qualifications: 

1. Experience of either Customer Service, Charitable Sector or Small Business

2. Trouble-shooting experience while providing remote and onsite IT tech support

3. Documentation of IT processes, good time management skills and attention to detail

4. On-site management of Active Directory, Network Access Storage (inc. RAID)

5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools

6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!

7. Working knowledge of information data security and mitigation of cyber risks

8. Aptitude for IT skills development and staying on top of current industry standards

9. Good problem-solving and communication skills, being able to think on your feet

10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)

Desirable Skills and Qualifications:

11. Basic networking skills e.g:

● CompTIA A+ or experience of office IT support function

● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification

12. Working understanding of ITIL Version 3 or 4 framework 

How to Apply and Interview

Closing date: Monday 22nd April at 12 midday

Interviews: Week commencing 29th April 2024

Please forward your CV for consideration.   CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.

Head of Healthcare Relations - Listen to Families

Location: Homebased with extensive travel across the South East to prisons and other Pact premises
Contract Type: Fixed Term Contract
Job Type: Full time, 37.5 hours per week
Salary: £46,225 per annum plus £1,500 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

Would you like a role where you can create systemic change in prison healthcare?

Listen to Families is an innovative new service to improve prison healthcare by involving families and carers more proactively in the process. A pilot project - the first of its kind - has been running in London for around 18 months. It seeks to create mechanisms and opportunities for families to be heard and influence how healthcare services are delivered and developed.

The service listens to the views and experiences of families, feeds that back to the NHS and providers, makes recommendations about where improvements could be made, and works with them to co-produce solutions with people who have lived experience.

This role holder will set up a similar pilot project in four prisons in the South East – HMPs Elmley, Downview, Huntercombe and Aylesbury. This is an opportunity for someone to join and shape the delivery of the project from the day one.

We're looking for:

• A good understanding of service user engagement practices and methodologies.
• Understanding of the importance of professional boundaries and the complex/vulnerable nature of our service users.
• Knowledge and understanding of the diverse needs of prisoners and their families, including those from marginalised communities.
• Experience of service user involvement with diverse groups, ideally including people who have been affected by the criminal justice system.

We would welcome applications from people who have lived experience – that could be as a family member of someone in prison; or as someone who has been in prison.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button

Other information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Prison Healthcare Engagement Manager, Family-Centered Healthcare Liaison Officer, Healthcare Community Engagement Lead, Family Advocate for Prison Healthcare, Prison Healthcare Liaison Officer, Family Engagement Coordinator for Healthcare Services, Healthcare Family Liaison Specialist, Healthcare Involvement Project Manager, Family Voice in Prison Healthcare Coordinator, Healthcare Collaboration and Engagement Specialist, etc.

REF-212 934

The Online Product Lister (Known internally as eCommerce Online Sales Executive) plays a vital role in generating income for Scope to support disabled people and their families. A key part of this role is listing a variety of donated items for sale via Scope’s online selling channels. 

Location: Scope’s Ecommerce Hub - Westlink Business Park, Salford, M50 1BX.

Fixed term for 6 months, 16 hours per week.

The hub operates from 8am - 8pm, Monday to Sunday. 

Some evening, weekend and Bank Holiday working will be required in line with Ecommerce Hub operating hours.

Interviews may take place prior to the closing date so early applications are encouraged.

The role

The Online Product Lister is responsible for completing high quality listings through accurate photography and detailed descriptions.  The role will involve listing a variety of different products including home and garden, clothing and seasonal cards and items.  Product market research and price checking are also key responsibilities of this role.   

About you

You will have:

• Good communication skills, including the ability to write copy and create high quality listings.
• The ability to research products online and work to daily targets. 
• The role requires continuous manual handling of stock in volume, daily. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis. 
• We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days holiday plus Bank Holidays
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.

We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.

About Free Tibet and Tibet Watch

Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.

We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.

Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.

Job Description

Fundraising

• Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
• Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
• Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
• Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
• Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
• Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
• Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
• Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
• Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
• When needed, providing on-the-ground support for direct marketing, including copywriting and editing.

Leadership & Management

• Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
• Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
• Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
• Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.

General Responsibilities

• Participating in regular team meetings.
• Participate in events and actions as required, with protest attendance highly encouraged.
• Ensure that volunteers working with your team are managed appropriately.
• Participating in monthly finance/fundraising meetings.
• Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
• Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.

Person Specification

Essential

• Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
• Proven track record of delivering income across one or more of following income streams:
  • Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
  • Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
  • Trusts and Foundations: soliciting and stewarding major grant
• Digital fluency with a deep understanding of how this relates to fundraising.
• Line management of other fundraisers, especially with agile working and diverse skill sets.
• Experience of overseeing the development of team members.
• Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
• Confident reporting directly to the Board of Trustees and representing staff interests.
• Commitment to Free Tibet’s mission.

Desirable

• Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
• Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
• Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
• Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).

Application Process

Completed applications must be received by 10:00 am on Monday 22nd April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 1st May 2024.
Your application should include:

• Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
• Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.

LGBTQ+ Heritage Project Worker

Responsible to: Communications and Engagement Manager

Hours: Full time 37 hours (job-share considered)

Salary: £23,100

Based: Remote, with direct work in Milton Keynes

Contract: Fixed term for 1 year

Closing Date: Friday 17th May

Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and Bedford. We have detailed knowledge of the issues and challenges that organisations and individuals face locally. It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.

This exciting new role will help deliver the directives of a history and heritage project funded by the Heritage Lottery. The project will support the erudition of LGBTQ+ heritage in Milton Keynes, advancing local communities’ understanding of Milton Keynes’ LGBTQ+ history and inspiring a commitment to encapsulating, celebrating, and feeling connected through shared heritage. This post will be key to extending our reach into seldom asked communities, as well as securing relationships with founding community members. This role will support our Communications and Engagement Manager to develop safer spaces for LGBTQ+ local communities through collaboration with partner agencies and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the wider project.

You will work cross-departmentally and participate in effective monitoring systems to ensure robust reporting.

Main Responsibilities

• Project Development - Develop and implement the directives of the funded project, supporting key partners in their collaboration with Q:alliance. Communicate project aims with communities and stakeholders and establish meaningful engagement in the concept of encapsulating heritage and celebrating differing LGBTQ+ identities in Milton Keynes. Support the gathering of audio histories and the collection and succession of community artefacts through the archive. Evaluate and analyse impact.

• E-book creation – Support the Communications and Engagement Manager on the development of an E-book to capture the outputs of the project, including key heritage findings and personal stories.

• Event coordination – Plan, organise and support the delivery of history clubs in line with the project plan, ensuring accessibility for a wide range of invested community members. Support the curation of associated exhibition events.

• Stakeholder and community engagement – Work with the Communications and Engagement Manager to plan engagement and outreach activities in line with the directives of the funded project. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

• Training – Support the development and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the project.

• Data capture and intelligence - Support Q:alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work.

Skills and Experience Expertise

• Experience of project management and/or community engagement

• Experience of training and/or education delivery

• Excellent planning, organisation and administrative skills

• Experience of the voluntary sector Communication

• A flair for adapting communication techniques dependent on context and audience

• Ability to use negotiating and persuasion skills to resolve issues and spotlight community needs

• Aptitude for inspiring others to engage in community needs-led project directives Behaviours

• Skills in forming constructive working relationships with colleagues and stakeholders at all levels

• A demonstrable track record in effective public engagement

• Passionate about equality and the rights of LGBTQ+ people

• An ability to listen with empathy to the views of communities and team members

• Competence to work on own initiative and demonstrate forward thinking

• Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

• Event planning experience

• Experience in arts and/or exhibition curation

• LGBTQ+ lived experience

What you’ll bring to the team

You will serve as a prominent point of contact for the LGBTQ+ Heritage Project and encourage long-term advocates of our organisation and the community’s engagement in history, heritage and legacy work. You will elevate the team’s commitment to the funded project, providing concentrated time and resources to ensure its success. You will improve the ways in which our team communicates and responds to the needs of seldom heard members of the LGBTQ+ local community, inspiring innovation in our engagement with heritage concepts.

The Project Assistant will have responsibility for the following documents.

• Heritage Lottery Grantee Monitoring documents and final report

• Monthly reports to the Communications and Engagement Manager

Closing Date: Friday 17th May 2024

Interview Date(s): Thursday 23rd & Friday 24th May

The role

This is a brilliant opportunity to join a newly created fundraising products team that’s responsible for both new and innovative product development and our sector leading virtual events programme. There are ambitious plans to grow income from a broader portfolio of supporter-led fundraising products over the next three years, which is backed by investment, organisational support and audience insight. 

As the fundraising products officer, you’ll play a crucial role in delivering and helping develop diverse and innovative fundraising products. Ensuring that net income targets are met while providing an exceptional experience for our supporters.

Reporting to the fundraising products manager and with a line report you’ll be implementing plans to attract, steward and retain supporters. While also working closely with your wider team from across community and events, you’ll be involved in new propositions to reach and engage new and existing audiences. And at all stages you’ll be encouraged and supported to innovate, test and learn and think creatively.

The fundraising products team sits within community and events. You’ll join a vibrant and collaborative team renowned for its exciting and successful products and events.

About you

We’re looking for someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship.

You’ll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You’ll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines.

If this sounds like you, we’d love to hear from you. And if you have any questions, we’re also happy to discuss the role with you ahead of submitting a potential application. 

Working at Breast Cancer Now also comes with lots of benefits including:

• Up to 3 days working from home each week

• 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year

• Pension plan with a company contribution of up to 8%

• Two volunteering days per year

• Season ticket and bicycle loan scheme

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date 9am on Wednesday 24 April 2024 

Interview date Wednesday 1 May and Thursday 2 May 2024 

Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.

Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.

As estate manager, your main duties will be to:

1. Give the TMO the strategy it needs to deliver an excellent housing service for residents.

2. Ensure that the TMO is adequately and responsibly resourced.

3. Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.

4. Provide effective day-to-day leadership, management and supervision of staff.

5. Uphold a service culture which puts residents’ satisfaction at the heart of delivery. 

6. Ensure the effective delivery of the TMO’s housing management functions.

7. Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.

This could be you if you have:

• 4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;

• good knowledge of housing law or current issues relating to social housing;

• experience in procuring contracts and managing contractors;

• a proactive, can-do attitude, and an ability to motivate a team;

• excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;

• Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing. 

The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.

Please download the job description and person specification, and send your CV and Cover Letter by the closing date.