Office Administrator Jobs

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

About You.

Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

· To be the first point of call for IT, data and facilities processes.

· To provide administrative support across the organisation.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

IT

· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.

· Keep a record of all IT equipment, key information and renewals due.

· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.

· Lead on the implementation of strategic IT goals.

· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.

Data

· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.

· Liaise with Data consultants to manage workflow of data requests.

· Present data in a useful manner for stakeholders.

· Play a key role in the organisation around GDPR and Data Protection.

· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).

Facilities

· Support with office management processes (ordering stationery and equipment).

· Support in the efficient use of premises (organise key holder rota, complete regular checklists).

· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).

Administration

· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).

· Assist with organising and monitoring staff training.

· Assist with the review and writing of policies and the staff handbook.

· Assist with process mapping across the organisation.

Other

· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.

· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

Experience

· Experience of supporting IT systems.

· Experience maintaining & improving an organisations Cyber Security position.

· Experience using data for reports and presentations.

· Experience of using a range of online platforms for managing data and information.

· Experience of using Microsoft Office, (Outlook, Word, Excel).

· Experience of office / resource management.

Skills & Attributes

· Excellent spoken and written English, with the ability to communicate to participants and external agencies.

· Excellent administrative ability, well organised and reliable.

· Excellent IT skills.

· Confident in managing and interpreting data.

· Ability to plan and manage your own workload.

· A team player with a helpful attitude and a positive disposition.

· Ability to communicate clearly and professionally to a range of stakeholders.

· Good problem-solving skills.

· Ability to work well on your own initiative and as part of a team.

· Understanding of the need to always maintain confidentiality.

· Commitment to some evening and weekend work.

· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.

What we offer as an Employer

· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

· Flexible working to promote a good work / life balance.

· Opportunities for continued training and development.

· Competitive pension scheme.

· Annual team retreat to recharge, re-envision and build relationships across the team.

· Regular support and supervision.

What would we like…?

Do you have a track record of delivering accurate, reliable, administrative and project support in a fast moving environment? 
We are looking for someone with experience of working in a collaborative way to join the Marketing and Brand team as Project Administrator on a 12-month fixed term contract basis.  You'll support the day-to-day running of the team by providing effective administration and project planning. 

This role is varied and the successful postholder will be responsible for scheduling external and internal meetings, liaising with key internal and external stakeholders, preparing reports, setting agendas and minute taking for meetings and financial administration. You'll also work with the Project Lead to provide project support to achieve implementation of key improvement projects.
 

We would like you to:

• Support the Marketing and Brand Director and Project Lead with managing project workflow (for example task tracking, updating and delegating tasks), sourcing and collating feedback and reporting as required.  
• Manage the Director Marketing and Brand’s diary including booking meetings, setting and minute-taking for key meetings.  
• Organising regular team meetings and events such as away days (booking meeting spaces, agenda, refreshments, liaising with attendees, etc)  
• Process our credit card costs and keep our budget tracker updated.

Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Project Lead.  In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. 

Skills, Knowledge and Experience

To succeed in this role you'll have an helpful attitude, with the ability to take initiative to lead or support on projects as required, and you'll identify opportunities to improve operations. Our ideal candidate will have the ability to manage multiple, competing demands, prioritising as appropriate.  

Whilst an interest in Marketing and Communications is desirable, it is not essential for applying to this role. Rather, you'll have proven experience of minute taking, preparing reports and PowerPoint presentations. 

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

About you

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be considered for all office locations.
All applications must be received by the closing date 23:59 on 7 May 2024.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

Tom’s Trust, a charity dedicated to providing mental health support to children, with brain and central nervous system tumours, and their families.  We currently have services in East Anglia, the North East and North West of England and have plans to reach every area of the UK by 2030 and we need your help to do so!

Are you ready to make a meaningful difference in the lives of children facing brain tumours and their families? With thanks to funding from the National Lottery Reaching Communities Fund we are seeking an administrator to help us to support the Senior Leadership Team, collect, collate and disseminate data from our services around the country, ensure support is given where needed with governance and HR tasks including minute taking and diary management.

Our head office is based in Cambridge but we have a number of staff who work hybrid or fully remote from home and we are open to the role being filled either part-time or full time.

You would need to have excellent IT skills, be a good planner, enthusiastic, highly organised and willing to get stuck in with a variety of tasks and will be a lynch pin in our small organisation.

Please don’t hesitate to apply if you feel most of the criteria applies to you but you’re unsure of one or two of the main duties and responsibilities. We can provide support along the way for the postholder and we’re looking for a candidate with potential.  Tom’s Trust are an equal opportunities employer.

No agencies please.

Volunteers and Support Administrator
£21,000 p.a. + benefits
35 hours a week, Monday - Friday
Permanent
100 Berkshire Place, Winnersh, Wokingham RG41 5RD
Closing 6th May at midnight

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

About the role:

As the Volunteers and Support Administrator you will provide efficient administration to our support services and volunteer team. You will also undertake any admin duties involved with running the Colostomy UK office and support other members of the team. You will be answering and re-directing incoming calls on our stoma helpline. You won’t be providing support to callers; however you will need to have an empathetic approach whilst explaining that you will arrange a support call back from one of our volunteers. You will action calls that come through on our admin line and manage our central email inbox, ensuring requests are actioned promptly. You will organise volunteer rotas, help with onboarding our volunteers and organise incoming and outgoing post. The postholder will take minutes at meetings, ensure the office is kept tidy and co-ordinate stock delivery for events and exhibitions.

Our ideal candidate:

The ideal candidate for this position is organized, efficient, and reliable, capable of managing multiple tasks concurrently. They will possess excellent customer care skills, demonstrating a professional and empathetic telephone manner. Attention to detail is vital, along with strong time management abilities. The successful post holder will have effective verbal and written communication skills, coupled with proficiency in Microsoft programs and accurate data entry. While prior administration experience is preferred, it is not mandatory.

Core role responsibilities

• To provide comprehensive administration to our support services and volunteer team, including the rest of the Colostomy UK team. To ensure the smooth running of office operations.
• Answering and re-directing incoming calls on our helpline and admin line, arranging support call backs from our team of volunteers with lived experience.
• Manage the hello@ inbox, ensuring that all requests are actioned in a timely manner.
• Organise the volunteer rotas
• Support our Volunteers Manager with the administration of onboarding, supporting, and training volunteers, including conducting DBS and reference checks.
• Manage our incoming and outgoing post, inclusive of couriers and sending out literature orders.
• Co-ordinating the delivery of event stock for open days/ exhibitions.
• Take minutes at meetings.
• Represent the charity at occasional events and travel for other business purposes

The job pack includes the full job description and person specification.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

·        Increased annual leave allowance based on length of service, up to 30 days 

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

Internally the job title will be Programme Support Officer. 

Closing Date: 22 April 2024
Ref: KM 1209

We have an exciting opportunity for a well-organised individual with a pro-active mindset to join our Northern Ireland team as Programme Support Officer. 

Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
 
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
 
Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

 
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
 
The team
The Northern Ireland team sit within the Energy Directorate of Energy Saving Trust. In Northern Ireland, our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), but we also are involved in other areas of work and deliver campaigns helping NI householders save energy and money.

There are currently four programme support officers who work very closely to support each other in delivering NISEP and report into the project manager of the team. The team also includes an assistant programme manager and is headed up by the programme manager for NI. The team collaborate with external stakeholders regularly and other teams of Energy Saving Trust.
 
The role     
The programme support officer will be focusing on enabling people in Northern Ireland create warmer homes, reduce their energy bills, and lower their carbon footprint. 
 
NISEP is an £8 million grant programme that provides funding for energy efficiency measures for domestic and commercial properties.  Energy Saving Trust are the programme administrator of NISEP on behalf of the Utility Regulator in Northern Ireland.
 
The role will provide you with an inspiring opportunity to develop your programme management experience, and develop your knowledge in the Energy Access sector, helping our vulnerable customers.
 
What you’ll do

• Support the smooth running of the Energy Saving Trust NI programme work, ensuring compliance with processes and procedures.
• A strong focus on the administration of NISEP, including assessing payment claims; reviewing and analysing interim reports as well as other NISEP tasks.
• Liaise with external stakeholders as well as with Energy Saving Trust staff in other offices.

What you’ll bring

• You will be an excellent communicator and will be comfortable dealing with people at all levels. You will develop positive working relationships with all NISEP primary bidders, working closely with them on a day-to-day basis.
• Strong administrative and numeric skills as well as excellent attention to detail and a prolific knowledge of Microsoft Office, particularly Excel and Word.
• Excellent organisational skills and an understanding of the importance of meeting service level agreements (SLAs).

To apply

Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
 
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.

Applications close 23.59, 22 April 2024. Interviews are intended to be held week commencing 29 April 2024.
 
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you. 
 
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
 
We will be happy to discuss this and our blended working model at the interview stage with you.
 
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
 
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
 
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. 

Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.

The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.

We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.

The Administrator (known internally as a Service Delivery Assistant (SDA)) role is one which will provide general administrative support to the Humberside Affected By Crime (ABC) service. The SDA will work with the whole team to ensure the smooth running of the service including purchases and invoicing, administration on cases and the case management system, health and safety processes and general administration.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Your role as a Service Delivery Assistant (SDA) will be to provide an administrative function to the Humberside staff team.

The SDA role is a crucial one, to ensure the efficient running of the service and support the frontline staff to provide an effective service.

As an SDA you will;

• provide an administrative function to include administration of cases and referrals including updating case management systems and communicating with referral agencies to gain further information
• Raise purchase orders, deal with invoicing and purchasing
• Work with the management team and staff team to ensure adherence to policy and procedure including health and safety checks and audits
• Monitor some HR functions such as DBS checking, working with the police vetting unit and ID checking

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Responsible for corporate hospitality, the Administrator will provide excellent in-person customer care for visitors to the organisation’s central London Hub and act a first point of contact via the organisation’s in-bound telephone hunt groups.

Working in support of the Office & Facilities Manager, you will ensure the implementation of the organisation’s health and safety procedures on daily basis and contribute more generally to the management and maintenance tasks of the Hub and the broader Crane Grove estate.

Dynamic and able to contribute either independently or as part of a team, you will work with a hands-on approach to establish and help maintain the systems needed to propel the organisation forward.

You will also assist the Engagement & Communications department with ongoing outreach projects, by contributing to periodic fundraising fulfilment tasks related to appeals mailings, and by supporting outward-bound telephone campaign tasks.

Your knowledge, flexibility, energy, and professionalism will place you at the heart of the team making you a vital component in the organisation’s continuing success. 

The Ian Karten Charitable Trust is looking for a home-based, self-employed administrator to cover the current incumbent who is going on maternity leave in July 2024.  The Trust is a grant making trust focused on disability and education.

The role is very flexible; hours required are generally between 8 and 16 per month. With the exception of two trustee meetings annually, which usually take place at mutually agreed times during office hours, most of the work can be carried out according to the postholder’s individual commitments and availability.

The administrator will report to the Chair of Trustees, and will be responsible for ensuring that the administrative processes necessary for the running of the Trust are smooth and efficient. This will include monitoring emails and communicating with grantees, processing payments, preparing and distributing papers for trustee meetings, taking minutes at trustee meetings and following up on agreed actions, and ensuring any necessary documentation is kept up to date. For a full list of responsibilities, and details on how to apply, please refer to the attached job description. We are happy to have informal conversations about the role prior to application. 

We can only consider applicants based in the UK, and applications which do not include a cover letter will not be considered. 

This position will be based from our Cardiff Office (agile working agreement in place). 

Main Purpose: To support the efficiency of the National and Regional Offices through the provision of an efficient and effective translation and administration service including marketing and communications.The successful candidate will need two years of translation experience and an eye for detail with creative skills to support our marketing and social media.

1. To translate all of the organisation’s letters, documents, newsletters, social media copy and publications into Welsh, or into English as appropriate 
2. To assist in the content/ maintenance of the company and project websites, social media and marketing. 
3. To accurately input and create reports of impact data including work completed by Childcare Business Development Officers and Training Officers, using computer programmes including MS Word, Excel, Outlook and Access as well as online portfolios and portals 
4. To contribute to the overall efficiency of the office, providing administrative skills for the office.
5. To assist in the organisation of meetings and events, and taking and distributing accurate minutes of meetings as required. 

Core Skills & Experience 

Essential ·

• Ability to speak and write in both English and Welsh 
• Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa 
• Administration and marketing experience
• Excellent computer literacy skills – in using Microsoft applications such as MS Word, Access, Excel and Outlook, MS SharePoint and Teams and Zoom.  Experience in using a Customer Relationship Manager (CRM), and updating websites and social media sites would be an advantage
• Excellent literacy and numeracy skills 
• Excellent interpersonal and organisational skills, with the ability to multi-task
• To promote and maintain a professional image in line with organisational policy, with a professional telephone manner, excellent written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office.  Discretion and confidentiality in handling personal details is also essential.
• Ability to follow oral and written instructions 
• Willingness to undertake a variety of different tasks.

Desirable

• Good problem solving skills 
• Good keyboard speed 
• Experience with design and marketing using various programmes such as
• Canva Capcut/Kapwing and buffer. 
• Good knowledge of promotion on social media platforms 

Benefits: 

• Additional leave 
• Company pension 
• Flexible schedule 
• Sick pay 
• Wellness programmes 
• Work from home 

Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 2nd May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week 

We’re looking for someone to support our exectutive office. You'll be someone who is able to provide a high level of professional support to the Chief Executive in the effective management of their calendar, correspondence, as well as committee support of the Board of Trustees and it's subcommittees. This role is also responsible for accreditations and managing ad-hoc projects.

Key Information

• Salary: Grade 2.1 - £27,500 raising to Grade 2.2 - £29,592 after 3 months successful probation (pro-rata if part-time)
• Contract: Fixed-term until 25 July 2025
• Hours: Full-time or Part-time (depending on the wishes of the successful applicant)
• Location: Lampeter with hybrid / home working
• Reporting to: Chief Executive

Key duties

1.  To provide high level professional administrative assistance to the Chief Executive, SMT, and Sabbatical Officers.
2.  To be responsible for keeping the records and supporting the regular business of the Trustee Board and Subcommittees.
3.  To project manage submissions for accreditations i.e. SOS UK Green Impact, Quality Students’ Unions, etc
 

What We Offer

• 45 days off (28 days of annual leave, closure days, bank holidays, and two weeks off in December, the number of annual leave days would be pro-rata'd if part-time).
• Professional Development Opportunities, with a free leadership and management qualification
• Supportive line management and a fun working environment.
• Access to an Employee Assistance Scheme to help support your wellbeing 

Essential Criteria

• Ability to read and write fluently to an exemplary standard in English
• Ability to read and write at a basic conversational level in Welsh
• Good general education i.e. A-levels, including English and Welsh to at least to GSCE or equivalent
• Awareness of the 1994 Education Act (Part II)
• Previous experience of providing high level administrative support to senior staff as well as diary management
• Previous experience of servicing multiple committees
• Demonstratable expert knowledge of Microsoft Outlook, Microsoft Word, and Microsoft Teams
• Ability to maintain extreme sensitivity and confidentiality
• Be committed to social inclusion, diversity, and equity

Desirable Criteria

• Knowledge of, and experience in delivering, the statutory requirements of Companies House and/or the Charity Commission
• Experience of supporting recruitment of external trustees
• Experience of editing web content through WYSIWYG
• Experience of submitting evidence for and projecting managing accreditations

Application & Interview

Applications Close
9am Tuesday 7 May

Interviews
Week Commencing Monday 20 May via Teams

Proposed Start Date
As soon as possible; provisional start date Monday 24 June

We’re looking for an enthusiastic events administrator to join our Competitions team at the Angling Trust. Your mission will be to support our gold standard domestic, national, and international competitions and events.

You’ll work closely with our Head of Competitions and Senior Competitions Administrator, handling a full range of administrative tasks for customers, members, and colleagues.

This is a permanent, full-time role that suits a motivated events administrator who’d like to work alongside a very passionate and supportive team—although our day-to-day can sometimes be demanding, we’re flexible and family-friendly.

What you’ll be doing

· Supporting the planning, preparation, and delivery of our domestic, national, and international competitions and events with the goal of achieving excellence in competition delivery as well as growth in our programme and memberships

· Financial recording, monitoring, and reporting of competitions and events as well as regularly liaising with our finance team, using our iCompleat system to process purchase orders or payments / refunds, and supporting the preparation of annual competitions budgets

· Attending competitions or events as required as well as providing administrative support to colleagues, volunteers, committees, and national teams

· Proactively handling day-to-day correspondence and telephone enquiries, supporting the administration of the competitions webpages and CRM system, and collaborating with your team to produce social media content and press releases

Who you are

· You’re a confident events administrator with a very high standard of customer care and a proven ability to build strong, positive internal and external relationships

· You shine autonomously whilst working within a small team and you have a flexible approach—you’ll be happy to manage a varied workload and ready to pivot with changing priorities

· Numeracy and organisation are some of your strengths and you’re tech savvy, so you know your way around platforms such as Microsoft Office 365 and SharePoint

· You’re self-assured, capable, diligent, and detail-oriented with a proactive attitude—and willing to own your continuous professional development

What will make you stand out

· An interest in angling—particularly competition angling

· Familiarity with CRM systems, Wordpress, or updating webpages

· Experience working with volunteers

What’s in it for you

· Salary of £23,920 per annum, plus contributory pension

· Hybrid (remote, field, office—as required) with space available in our Ilkeston (Derbyshire) office

· Flexible working across 37.5 hours per week (some evenings or weekends—as required)

· 25 days holiday (plus public holidays) later rising every year up to 28 days

· Laptop and telephone as well as any mileage, expenses, and TOIL

Who we are

The Angling Trust is the national governing body in England representing fishing—one of the country’s largest participation sports. We are a not-for-profit organisation with a mission to fight for fish, fishing, and the environment—creating opportunities for all within society to experience fishing in a healthy aquatic world.

We collaborate with Fish Legal, a separate membership association that uses the law to protect the rights of its members throughout the UK whilst fighting pollution and damage or other threats to the water environment.

This is an exciting opportunity for you to join a team responsible for the development and administration of domestic, national, and international competitions and events—supporting competitions committees and the England national teams, liaising with competitions volunteers across game, coarse, and sea angling, as well as managing the marketing and communications of competitions.

Want to join us?

We believe a diversity of backgrounds, experience, and opinions builds the strongest team, so we encourage those from under-represented groups to apply—we are members of the Sporting Equals Charter and we’re actively participating in the Sport England sponsored Inclusive Employers development programme.

Email our HR Manager, Mattelynn Romano, if you'd like to arrange an informal chat about the role.

When applying, please submit your detailed CV and an informal covering letter with a bit more about how you will add to the mix of our Competitions team with your skillset, perspective, background, or thinking style—and how you might be just what we’ve been looking for!

If you don't tick every box, but you feel this role is for you—we’d still love to hear from you.

Please only apply if you have the right to work in the UK.

We take your privacy seriously and will only use your personal information to administer your application for this role—we will never pass your details onto a third party. We may contact you by email or telephone about the progress of your application. This processing is conducted lawfully based on legitimate interests.

Overview

The National Paralympic Heritage Trust (NPHT) has embarked on a new exciting five-year strategy – ‘Becoming Seamlessly Inclusive 2023-2028’. To help us on this journey, this is an exciting opportunity to join our team as the Trust’s Company Administrator, a key role within our organisation. You will be able to think on your feet and be confident to work autonomously. 

The NPHT is a young dynamic and diverse organisation, and a leader in accessible heritage. Over our first five years we have engaged with over half a million people with the ambition to reach a million over the next five years, with support from several major heritage funders including the Arts Council England (as an NPO), National Lottery Heritage Fund, Rothschild Foundation, Museums Association Esmee Fairbairn, Wolfson Foundation, Art Fund and Garfield Weston.

Role of the Company Administrator

The Administrator will be responsible for the key administration functions of the Trust; planning, directing, managing, and coordinating all operational functions including the office management, day to day finance records, events support and site maintenance.

1. Overall

1.1 To be part of the inspiring work of the National Paralympic Heritage Trust, supporting the wider team and often being the first line of contact to visitors and partners in person, online and via telephone.

1.2 Manage the provision of office services including the management of day to day finance and payments, staff rotas, stationary orders, supporting events and bookings and ensuring the smooth running of the office.

1.3 Organising the day-to-day maintenance of the Heritage Centre and the displays at the National Spinal Injuries Centre.

Main Duties

1.4 The management of office systems, operating practices, record keeping, policies and budget monitoring systems including supporting returns to funders, monthly invoicing records and payments.

1.5 Administration of training, Heritage Centre bookings, events and meetings, including organising catering when relevant.

1.6 Management of general correspondence, answering phone calls, managing the admin mailbox and processing post.

1.7 Oversight and coordination of environmental action plans.

1.8 Drafting, formatting, and printing of relevant documents for meetings as required.

1.9 Maintaining stock lists and ordering of office supplies as needed.

1.10 Coordinate agendas and take meeting notes for the Board of Trustees and the Finance and Development Committee.

1.11 Management of purchase orders and invoicing.

1.12 Photocopying and filing of appropriate documents as needed.

1.13 Maintaining databases, and the google drive.

1.14 Support processing of DBS checks for staff and volunteers as directed by the wider team.

1.15 Other

· To support communications, digital content and evaluation consultants.

· To support the commercial programme of work.

· Other project work as arises.

· To assist work placement trainees in areas where they require admin support.

2. Meetings and reporting

2.1 The Administrator will be employed by the National Paralympic Heritage Trust and be responsible to the Board of Trustees.

2.2 The Administrator will report to and be supported by the Head of Programmes.

2.3 The Administrator will have monthly meetings with the Head of Programmes, reporting on progress and raising any areas of concern.

3. Period of Contract

3.1 Permanent.

4. Contract fee/Pay

4.1 The proposed fee is £25,000 a year Pro rata 3 days a week (24 hours).

4.2 In addition to the payment outlined above the Administrator will be paid reasonable agreed expenses incurred subject to the supply of receipts/travel expense claim and a stakeholder pension.

5. Indemnity

Insurance is covered by the NPHT.

6. Skills and Qualifications

Essential:

o Excellent administrative skills with an eye for detail and a good understanding of Excel and Word.

o Excellent interpersonal, organisational and communication skills.

o Experience with budget monitoring.

o Proven ability to work in a collaborative manner.

o Excellent communicator.

o Highly self-motivated.

o Experience of engaging with the public.

Desirable:

o Experience/empathy to disability and neurodiversity.

o An interest in sport.

o An understanding of or interest in the Paralympics.

We currently have an opportunity for an Administrator (known internally as a Service Deliver Assistant) to join the team at Ingatestone, Essex working 32 hours per week Monday to Thursday. There may be the opportunity for hybrid working between the office & home.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be supporting our team of Caseworkers and Triage workers. This role involves updating our database with client information, creating new cases, answering queries that come in from Police or other agencies. This role supports the work of the wider Essex Team in their support of people affected by crime across Essex.

These roles are based in our Essex office in Ingatestone. There may be an option to split the work between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.

Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.