Supporter Services Officer Jobs
This is a fantastic opportunity to lead our capacity building and networking with racialised communities across London and the South East.
JOB TITLE:
Development Officer
SALARY:
£33,500 pro rata (i.e. £20,100 gross p.a.)
HOURS:
21 hours (3 days per week)
LOCATION:
Hybrid working:
- 1 day equivalent working from Kanlungan's office in Bethnal Green, London E1
- 2 day equivalent working from home.
BENEFITS:
Employers pension contribution of 3% of salary
HOLIDAYS:
25 days plus 8 bank holidays (pro rata)
CONTRACT:
6 month fixed term contract, with the possibility of extension
About The Phoenix Way London and South East (TPWLSE)
We are a black, brown and racially minoritised (BRM) community-led initiative working across London and South East England, with communities, groups and organisations to raise and distribute funds, transform the funding environment and build knowledge, skills and expertise in our communities. We work with BRM groups and communities to:
- overcome and reduce the inequalities and the racial injustice that frequently limit our abilities to support, strengthen and build our communities
- own and control our own funding and resources.
The Phoenix Way London and South East (TPWLSE) is hosted by Kanlungan Filipino Consortium with support from the Ubele Initiative.
Job Summary
You will take a leading role in developing and strengthening the regional and sub-regional networks of BRM groups, organisations and individuals in London and South East – these networks will both benefit from and shape the work of TPWLSE. You will also focus on building and developing the capacity (knowledge, skills and expertise) of BRM-led organisations in the region to operate effectively and successfully. This work will be carried out via networking meetings, regional and sub-regional briefings, training, fact-finding/learning sessions, group support and individual one-to-one support sessions with BRM groups and organisations.
Main Duties and Responsibilities
- Set up and run network development events to promote TPWLSE, to generate support for and involvement in TPWLSE’s work, to develop contacts and relationships with BRM organisations, groups and communities and to enable our learning about what support and resourcing BRM organisations and communities want and need from TPWLSE and others.
- Promote national and regional Phoenix Way funding opportunities and encourage applications. Promote funding opportunities from other funders.
- Deliver a combination of in-person, online and written briefings on funding and support available to groups and organisations in the region/sub-region.
- Set up and run training and learning events for BRM groups, organisations and communities to develop the skills, knowledge and expertise they need to operate effectively and successfully.
- Signpost organisations to capacity-building support and assist them in accessing that. Work with providers of capacity-building support to enable BRM groups and organisations to access that support.
- Develop connections with a broad range of regional, sub-regional and local stakeholders in order to steer their support, funding and resources towards and into BRM groups organisations and communities.
- Help to promote TPWLSE grant-making panels; help to recruit and support national and regional grants panel members.
- Gather and share feedback about TPWLSE’s plans activities in order to inform future plans and development. Contribute towards the evaluation of TPWLSE’s work, to include data collection/analysis and reporting to our partners and funders.
- Contribute to the circulation of regular TPWLSE news updates to network members and BRM groups and organisations in the region.
Person Specification
Experience
- Significant experience of anti-racist community development work, directly with black and racially minoritised communities.
- Significant experience of developing networks and directly outreaching with communities and groups.
- Significant experience of directly providing and/or developing and supporting projects providing infrastructure and capacity building support.
- Experience of facilitating meetings and workshops.
Knowledge
- Excellent understanding of the development and support needs of small and medium-sized community collectives, networks, groups and organisations, particularly in the black/brown voluntary and community sector.
- Excellent or very good knowledge of development and support topics for voluntary and community organisations, including fundraising; financial management; strategic, business and operational planning; people management; governance and trusteeship/directorship; legal structures of voluntary and community organisations.
Skills and competencies
- Able to work on own initiative, as well as part of a team.
- Demonstrable ability to plan and implement projects as well as meet targets and deadlines and work under pressure.
- Ability to gather, assess and evaluate information as part of evaluation and impact assessment processes.
- Strong IT skills, including the use of most Microsoft 365 applications including Outlook, Word and Excel, PowerPoint, SharePoint and Teams. Familiarity with and ability to use other common IT products.
- Competent and confident in the use of Salesforce and other CRMs or complex databases.
- Excellent spoken and written English plus good numeracy skills.
- Excellent communication skills and ability to communicate with different stakeholders in one-to-one, group and large event settings.
- Good report writing skills. Ability to present and set out clear commentary, findings, conclusions and recommendations.
Other requirements
- Passion and commitment to anti-racist, social justice work with black and minoritised communities, organisations and groups.
- Ability to drive/access public transport to travel across the region.
- Have valid permits to work in the UK.
- Willingness to do a Basic Disclosure and Barring Service (DBS) check, if offered this role.
Please upload your CV and a covering letter.
In your covering letter, please outline your suitability for the role by addressing the requirements in the Person Specification.
Applications close at midnight on April 8th. Interviews will be held in the week beginning April 15th, 2024.
Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer. This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.
We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.
Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire, this is a rare opportunity to lead a very exciting organisation into its next phase of development.
We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety and Community and possesses vision to take the charity to its full potential.
We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering. We support them in leading self directed and flourishing lives. We are seeking an inspirational leader who is entrepreneurial and creative.
The qualities that we are seeking in applicants for this role are:
●Client/Volunteer focus
●Hands-on
●Involved
●Inspirational
●Flexible
●Motivational
●Appetite for growth
●Leadership
●Integrity
Chief Executive Officer
●Hours of work: 37 Hours per week plus occasional evening events
●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.
●Holiday: 25 days plus 8 public and bank holidays.
●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,
●Responsible to: Future Living Hertford Chair of Board of Trustees
The qualities that we are seeking in applicants for this role are:
Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.
Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.
Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.
Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.
Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.
Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.
Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.
If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.
We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.
About Public Voice
Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.
Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.
To apply, please submit a copy of your CV and a personal statement of no more than two sides of A4 detailing your suitability for the role.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Location: Gloucestershire (with the option to work a mix of hybrid home/office/client working)
Contract Type: 12 month fixed term, with possibility to extend.
Job Type: Full time, 37.5 hours per week - Monday to Friday.
Salary: £23,800 per annum
Benefits: Holiday that increases with your length of service (up to 30 days, plus bank holidays)-Enhanced pension and sickness pay-Life insurance-Access to health and wellbeing services, a benefits platform offering discounts on holiday, gym memberships, supermarket shopping and more
Are you looking for a role with autonomy and variety whilst making a difference in families' lives?
Come and join a Charity focused on people rather than profit.
We have an exciting opportunity for an experienced Family Support Specialist to join our Family Services team working in Gloucestershire working Full-time for 37.5 hours per week.
No two working days will ever be the same.
Role Responsibilities
Your role will involve supporting children, young people, and families to achieve their goals. You will thrive at building relationships, be it with those you are supporting or with our network of partner agencies. Managing a busy caseload that will require you to have strong organisational and time management skills.
As a Family Support Worker in Gloucestershire, you will be providing mentoring to children, working with parents to establish routines and structures, role modelling positive interactions, guiding healthy lifestyles, and working alongside other professionals to offer a holistic approach.
You will be providing support through visiting people in their own homes, working in schools or other community settings, running parenting groups, or helping families to access groups in the community.
Requirements
You will have worked in this role previously or have transferrable skills from other positions. Your personal values and experiences will enrich your ability to support.
You will be required to travel within your designated area of work therefore a full driver’s licence and your own transport are essential.
The service operates primarily between 9am-5pm Monday to Friday, and we are able to discuss flexible working for applicants to meet a healthy work life balance.
You'll be set up so you can do a mix of home working and in your locality office.
If you are empathetic, driven, embrace opportunities and are willing to learn and reflect, we want to hear from you, to help us continue to achieve our vision and purpose.
Benefitting from monthly 1-2-1 supervision, a designated training pathway, and working with a knowledgeable, experienced, and supportive team, you'll have all you need to develop within
your role.
Interested? Then we'd love to have a chat.
If this opportunity aligns with your career goals and values, we encourage you to apply. Click the
"Apply" button to begin your journey with us.
About Us
Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Why choose CCP
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Excellent training and support to help you excel in your role.
• A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• Access to a Workplace Welfare Manager for support when needed.
Are Your Values Aligned with Ours?
• We look for staff who embody our SPIRIT values:
• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrity is everything.
• Reflect and learn.
• Continuous improvement.
• Take your best self wherever you go.
Closing Date: 1st April 2024 - CCP reserves the right to close the job advert early if needed.
Interview Date: 10th April 2024
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
You may also have experience in the following: Family Support Worker, Support Specialist, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Complex Needs, Charity, Charities, Not for Profit, NFP, Third Sector, etc
REF-212 713
Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.
For this role, applications are invited by CV and supporting statement. Please upload a single file containing your CV plus a (max. 500 words) supporting statement about how you meet the essential criteria in the role profile and what motivates you to apply for the role.
About us
There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Thanks to excellent support from the trustees and CEO down and to our amazing supporters, we have returned unrestricted income to growth so are making a transformational impact for people in poverty, reaching more than 3 million people in humanitarian crisis and 18 million others. Your next career step could see you lead our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise £50 million annually to tackle extreme poverty.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for some of our roles too.
Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.
Learn about our vision, mission and values
About the role
Are you a changemaker? Fancy working for an organisation creating a better world, free from poverty? How about learning the ins and outs of a leading development charity? If you're a keen learner, an organiser and a relationship builder then this could be the job for you. As Executive Assistant to the Director of Fundraising and Supporter Engagement, you'll ensure the smooth running of the department whilst enabling the Director to do his job effectively. You'll develop and grow, taking the lead on key departmental comms and project work, and gain a strong understanding of fundraising and supporter engagement in the process. If this sounds like your kind of thing, we'd love to hear from you!
About you
Are you a highly organized, detail-oriented, and keen learner with excellent communication, interpersonal and prioritization skills who can think independently and work under pressure? You will have experience as a first point of contact for and providing assistance to Senior Management and be proficient in Microsoft Office Packages. We hope that this sounds like the right role for you, if so, we would love to hear from you.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Title: Programme Officer - Eye Health
Salary: Local terms and conditions apply
Location: Monrovia, Liberia (with travel to Project countries)
Contract: 24 month Fixed Term Contract
Hours: 35 hour per week
About the role
We are looking for a Programme Officer to enhance the quality of Sightsavers supported programme in Liberia and ensure that they are planned, implemented, monitored and evaluated to the highest standards, in line with Sighsavers policies and procedures. The Programme Officer will work with country office staff, global teams, and partners to identify areas of growth and develop new initiatives.
Key duties will include:
- Identify partner organizations with whom Sightsavers can work to achieve the organization's strategic priorities of the prevention of avoidable blindness and the social inclusion of people with visual impairment, through both service delivery and advocacy work.
- Develop and support longer term relationships with these partners that go beyond the duration of individual projects.
- Support partners in the identification of their own capacity building needs and help facilitate the provision of these needs.
- Assist project partners in the preparation of budgets.
- Monitor expenditure of project financial resources and liaise with the Finance and Support Services Manager/Officer where necessary.
- Support partners to manage all aspects of the project cycle including planning, implementation and monitoring & evaluation.
- Support the Country Programme Manager and Country Director to prepare project reports in line with Sightsavers and donors requirements.
- Be proactive in providing good quality information on case studies, interesting news stories etc relating to the projects the officer is responsible for.
- Ensure that the Media and Comms teams at Sightsavers regional office head office receive appropriate materials and information as required especially if projects are supported by restricted funding that may have special reporting requirements.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
As the successful candidate you will possess working experience, or a degree in a relevant field (Public Health, Social Sciences, Development Studies, etc), and have extensive experience working for an INGO/NGO.
Further requirements include:
- Experience of all aspects of project management in community development programmes (planning, implementation, project life cycle, and monitoring and evaluation).
- Ability to travel to in country project sites (quarterly) and occasional international travel.
- Project management skills.
- Excellent communication skills (both oral and written).
- Good written and spoken English skills.
- Good IT skills.
- Ability to understand and work with project budgets, forecasts and reports.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
To apply for this exciting new opportunity, please create your account and submit your CV via our recruitment portal. During the application process you will also be required to answer various questions regarding your working background. We are particularly interested in learning of your motivations for applying.
We anticipate that interviews will take place during the week commencing 22 April 2024, and the evaluation process will include a written task and an oral interview, at our office based in Monrovia.
Closing date: 14 April 2024
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society, and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a high-calibre candidate to join our staff team as an Operations Officer. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential.
The Operations Officer will play a pivotal role in providing support to the operations team. Reporting directly to the Operations Manager, this role entails maintaining precise financial records, reconciling transactions and reception duties. Additionally, the Operations Officer will provide administrative support to the HR function of the organisation.
This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Contract - Full-time, permanent. We are open to discussions about flexible working arrangements and part-time options.
Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)
Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme
To Apply
To apply for the role of Operations Officer, please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.
Please see our website to read the job pack and to complete and submit the application form.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Kineara has a two new vacancies for experienced Housing Support Practitioners to join our small and dedicated team for our Private Renters Project in Southwark.
Housing Support Practitioner
Contract and term:Self-employed 12 month contract, with a 3-month probation
Hours: 35 hours per week Mon – Fri with some occasional evenings when needed
Location: Flexible, with time split between home, our Southwark office 3 days per week
About the project
In an innovative partnership with Southwark Council, Southwark Law Centre, and Impact for Urban Health, we’ve been supporting close to 200 private renters over the last 3 years who have been threatened with eviction by their landlords, or are living in temporary accommodation, to sustain their tenancies and/or find onward housing in the social or private sector that is suitable for their health, needs and aspirations.
About the role
We are looking for an experienced, enthusiastic, and passionate support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers, solicitors, community services, social prescribers, and mental health support workers to coordinate tailored support for each client to avoid eviction and sustain tenancies, mediating with landlords where necessary and providing advice for onward housing when needed with the support of the Housing Link Worker. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and health professionals to improve family health, build relationships and engage families and individuals and their networks of support.
About you
You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
What you can expect from Kineara
Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.
We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
- Why you wish to apply for this role
- What you would like to gain from this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- Whether you have an up-to-date DBS and DRB check.
- When you are available to begin work
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
We are looking for motivated & empathetic individuals to join the Triage and Early Interventions team at New Era.
Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?
If this sound like you, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of domestic abuse. Previous experience is not required as you will receive robust training. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across London. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in London BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across London
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
High Trees are seeking a dynamic and creative Community Capacity Building Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local Voluntary and Community Sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.
This is a hands-on, practical role and the right candidate will have a wide skillset. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshop or training sessions using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.
To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a great Tenant Activities and Engagement Officer.
You will make a significant contribution to the future direction of Eldon by adding value, ideas & inspiration and really drive forward our continued success. This is a fantastic opportunity to work for a developing independent and sustainable organisation with tenants at the heart of everything we do.
This is a varied and exciting role, focussing on our tenants who live across four extra care sites and five sheltered housing sites, with the majority being older people.
Key areas of the role are:
· Developing a programme of engaging activities for our tenants
· Engaging with tenants to understand their needs and aspirations.
· Promoting a philosophy of privacy, dignity independence, choice, rights and fulfilment.
· Working collaboratively with colleagues, supporting tenants’ meetings, building networks.
· Supporting volunteering opportunities
You will be joining Eldon Housing at an exciting time in its development and transformation.
To find out more about our work please visit our website.
The ideal person for this role will have the ability to work with older people, particularly those with vulnerabilities and an understanding of the challenges they may face, including living with Dementia. You will be able to deliver creative and engaging activities and understand how to work in partnership with others.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award
- Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised.
In the first instance, please submit an up-to-date CV.
An Enhanced Disclosure and Barring Service check will be required.
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.
Central and North West London NHS Foundation Trust are advertising for a number of roles across Brent and Hillingdon.
We are looking for motivated, passionate self-starters who want to kickstart a career in the mental health sector. These position, with on-the-job training, is a fantastic opportunity to make a real difference and support those with mental health needs.
As an IPS Employment Specialist you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. You’ll receive all the training and support you need to take on the role, develop your skills, and have access to a broad range of opportunities. Joining a passionate and driven team, you’ll be working towards creating a fairer and more inclusive society for people with mental health needs.
We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with service users, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.
What is an IPS Employment Specialist?
This is a rewarding and dynamic role where no day is the same and you’ll be making a genuine difference to people’s lives. Using the Individual Placement and Support (IPS) model you’ll be:
- Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
- Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
- Supporting the clients through CV production, interview techniques and managing their health at work.
- Advocating for your clients by educating and engaging with employers regarding the IPS service.
- Sourcing job opportunities for your clients through regular contact with local employers within the community.
- Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.
Working for Central North West London NHS Trust
You will also be part of the Trustwide Employment Services Team which comprises of over 40 people.
You will receive a number of staff benefits working for CNWL, this includes an attractive pension scheme, a range of staff networks, travel discounts, employee assistance programme and discounts at hundreds of retailers nationwide.
This role is an excellent opportunity to start a long-term career within the mental health sector, develop your skills and a gateway to the vast number of opportunities within CNWL.
Apply today to become an IPS Employment Specialist and make a real difference!
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Who are we looking for?
Firstly, you will need either a degree-level education or relevant work experience, such as in the health and social care or employment sectors. Alongside having strong and persuasive communication skills, excellent time management and exceptional organisational skills. Also, the ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via the telephone or face-to-face in the community.
It would also be helpful, but NOT essential, if you have experience of working with people with mental health support needs (or similar groups) OR have experience working in employment support services (or equivalent), this can include working with people on a one-to-one basis, offering motivation and support, or engaging with a range of stakeholders. We are actively interested in individuals who have experience using a persuasive communication style or promoting a service to a variety of audiences, this can include marketing, recruitment, or sales roles.
The client requests no contact from agencies or media sales.