Operations Manager Jobs

New Routes Integration

Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely. 

The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.

The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.

In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.

The Operations Manager will provide support and deputise for the Chief Executive when required.  The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.

As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for an Operations Manager to join our team in Gloucestershire, working 37.5 hours a week. This role is based at our Gloucester office, also covering the Wiltshire & Swindon region with weekly travel expected.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based at our Gloucester office with weekly travel expected to the Wiltshire & Swindon region.

As the Operations Manager for Gloucestershire and Wiltshire you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner, Gloucestershire Constabulary, Wiltshire Constabulary, Gloucestershire County Council, criminal justice agencies as well as other statutory agencies and third sector organisations across Gloucestershire and Wiltshire.

You will be the nominated deputy for the Area Manager covering both services and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Estates and Operations Manager

Location: Any CHAS site, (Hybrid with base in Edinburgh, Balloch or Kinross, travel expected between sites, see below for more detail)

Contract: Permanent Full Time (35 hours per week)

Are you an experienced Estates and Operations Manager?  We are looking for an experienced individual who understands our goals, to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young.  We create moments of joy and support families at every step on this hardest of journeys. 

The role

Children's Hospices Across Scotland is seeking a dedicated and experienced Estates and Operations Manager to ensure the smooth functioning of our properties and facilities across the organisation. In this critical role, you will oversee a dedicated internal team and external contractors, while ensuring compliance with statutory, legislative and Health and Safety requirements. You will lead a team, coordinating all hard facilities management services, day to day property management, implementing planned and preventative maintenance strategies and maintaining high industry standards for CHAS facilities. You will procure and lead on small projects working closely with our internal teams. Additionally, you will work closely with clinical and non-clinical staff in our hospices to meet the ongoing needs of children, families, staff, volunteers and visitors.

Key Responsibilities

• Develop and maintain a robust planned and preventative maintenance programme to ensure the safety, operation and compliance of the CHAS estate.
• Manage reactive maintenance activities, effectively prioritising requests and allocating resources.
• Oversee the development and delivery of the Asset Management plan and works programme, including condition surveys, informing budgeting and financial planning processes.
• Plan and execute capital works projects, from tendering to commissioning and overseeing project teams.
• Specify, tender, negotiate, and manage Estate, Hard FM contracts and services.
• Monitor and report on the assigned Estate Management and Hard FM budget, ensuring adherence to financial guidelines and preparing multi-year forecasts.
• Ensure statutory compliance, conducting assessments, audits, and inspections while maintaining relevant records.
• Lead sustainability and energy management efforts, promoting environmental action plans and managing utility contracts.
• Oversee security procedures and systems for all CHAS sites.
• Develop and maintain effective systems for estate data management.
• Manage the Hard FM Team, supporting staff development.
• Communicate effectively with Operations Manager Soft FM and Head of Facilities Management & Projects to address site issues and prioritise actions.

Requirements

• Degree/HNC/HND in a Property or Building Services discipline or five years' relevant experience in a similar role.
• Possess IOSH Managing Safely Qualification.
• Proactive with a positive attitude and excellent planning and prioritisation skills.
• Highly developed communication and collaboration skills with the ability to simplify technical information.
• Excellent analytical and problem-solving abilities, including the ability to make decisions under pressure.
• Knowledgeable in Microsoft Office (Word, Excel, Outlook).
• Wide and detailed knowledge of Hard FM Services, including electrical and mechanical systems.
• Experience in managing multi-site estates with both owned and leased premises.
• Demonstrated team management and organisational skills in a multi-disciplinary environment.
• Experience in contract management of outsourced services and suppliers.
• Detailed knowledge of statutory compliance and legislative requirements in property and facilities management.
• Experienced in the use of building management systems and project management.
• Budget management skills and experience.
• Ability to travel to each of our sites across Scotland.

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you. Some of the benefits of a career at CHAS include:

• A robust induction programme.
• Development opportunities for your career and leadership progression, and the time to prioritise your personal development.
• A supportive and collaborative work environment.
• Opportunity to make a real impact on the community by delivering best-in-class services.
• Working across different parts of Scotland with diverse stakeholders.
• Flexible and hybrid working available.
• The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme.

You can view the full range of benefits in the attached benefits document.

Further Information

CHAS support families across the whole of Scotland. Our Head Office is based in Edinburgh, and we have two hospices: Rachel House in Kinross and Robin House in Balloch. We also have our fundraising office in Glasgow, dedicated bases in Aberdeen and Inverness, and Shops in Dunfermline and Kinross.

As this role will closely support our hospices, we would like to speak to candidates who could base themselves from either Edinburgh, Kinross or Balloch and we do expect regular travel across these sites with predicted 3 days onsite/week, varying as needed. The remaining days can be worked remotely.

As a team we work flexibly and are happy to discuss how we can meet business needs while accommodating individual working patterns and requirements.

We are open to hearing from applicants who feel they could excel in the role but may not have all the skills listed above. If you have a strong core skillset within Estates and Operations Management and are eager to learn, we encourage you to apply

This post is subject to a Basic Disclosure Scotland check.

We expect interviews to take place on 1st May 2024.

Interested?

If this sounds like you, then we would love you to apply!

Follow the link to find more information including:

· Full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To complete your application you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

Area Operations Manager

Salary: £38,091 + £5,100 Car Cash Allowance per annum

Working Hours: 37 Hours Monday - Friday, Ocassional Weekend Working.

Location: This is a working from home role, with a reporting base location of Norton, Daventry, NN6 7PE, with regular travel around the southern operational area of the East Midlands region. The area of responsibility covers south of Leicester to Cosgrove, just north of Milton Keynes. The operational area includes iconic sites such as Foxton Locks and Stoke Bruerne and several reservoirs.

About the Trust

We’re the charity who look after and bring to life 2,000 miles of canals and rivers. Our waterways contribute to the health and wellbeing of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. These historic, natural and cultural assets form part of the strategic and local green-blue infrastructure network, linking urban and rural communities as well as habitats.

Our waterways are on the doorstep of 8 million people and reach some of the most deprived communities within the UK. By caring for our waterways and promoting their use we believe we can improve the wellbeing of our nation. Come and be part of it. 

We are looking for an Area Operations Manager to cover the southern operational area within the East Midlands regional canal network, working from home with a reporting base of Norton, Daventry.

In this role you will lead a team of 11 colleagues (Team Leader, Volunteering Leaders, Operatives), focusing on day-to-day operational management and maintaining safety management protocols across the Grand Union Canal and Grand Union Leicester Line, including iconic locations such as Foxton Locks and Stoke Bruerne, several canal arms (Market Harborough arm, Welford arm, Northampton arm, Stratford arm), as well as a number of reservoirs. 

About the Team

Having established ourselves as a major charity, we are now on a journey to deliver ambitious new plans – and central to this is the area structure that will enable us to deliver an outstanding service to all users and customers across our amazingly diverse network. Join us, as one of our new Area Operations Managers, and you’ll play a key part in making sure this happens, as you take ownership of the quality and presentation of the waterways in your area.

You’ll be the main contact for a huge variety of people – not just colleagues and volunteers but internal users, visitors, customers and community representatives as well. By engaging with them, listening to them, and understanding their needs, you’ll be able to build up a complete picture of service-related and operational issues. You will also be responsible for delivering operational activities, works and improvement programmes across your area, leading and motivating internal teams and supervising contractors to ensure a successful outcome every time.

Throughout your work, you will be addressing key customer concerns and using your local knowledge to ensure we operate a reliable waterway network. And, most important of all, you will be helping us prove that life’s better by water, by transforming our canals and rivers into spaces that bring wellbeing benefits to huge numbers of local people every day.

Job Title: Finance and Operations Manager

Contract: Permanent

Hours: 35 hours per week (however, we will consider part-time 28 hours per week)

Salary: £38,000 - £45,000 per annum 

Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.

About the role

This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.

The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.

The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.

Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 24th April 2024 at 23:59

Test and Interview date: Week commencing Monday 29th April 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Housing Operations Manager 

Watford, Hertfordshire 

£55,000 - £65,000

37 hours per week 

Do you want to make a difference? An exciting opportunity has arisen in our client's Housing Department for someone with great people skills and in-depth housing knowledge to help lead the Housing teams in delivering proactive and customer focussed tenancy and neighbourhood services.

What’s the role?

As part of the Housing Department, you will use your leadership skills to help them deliver a high-quality service, including maximising our rental and service charge income, managing ASB, improving services and delivering a generic day-to-day housing management service to their customers.

The right candidate will need the ability to make decisions and deliver in a fast-paced and busy environment.

You’ll work effectively and proactively with colleagues to provide an excellent housing management service to their customers.

In this role you will need to:

• Ensure a high standard of customer service.
• Manage staff (both direct and indirect reporting)
• Deliver proactive, customer focussed housing management services, ensuring that they are continually improved to meet changing business requirements.
• Maximise our rent and service charge collection.
• Manage the housing budgets effectively.
• Deliver on the corporate targets.

What are they looking for?

You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of Housing Law and a proven-track record of leading and managing successful teams. You will have a background in Housing Management and knowledge of budget management and partnership working would be an advantage.

Essential:

• Significant experience of managing and developing staff
• Experience of setting and meeting challenging objectives.
• Excellent knowledge of Housing and related legislation, policy and good practice
• Extensive experience of arrears collection and ASB.
• You will need to hold a UK driving licence with access to a suitable vehicle, with insurance cover for business use.
• You will need to maintain a satisfactory basic level DBS check.

Desirable:

• Knowledge of shared ownership and leasehold management
• Educated to degree level or relevant experience
• Hold a CIH qualification

What can they offer you?

They know that people are their most valuable assets, so we offer a range of benefits including 28 days’ annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.

How they work

They are committed to embracing the most positive aspects of agile working. They take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in their communities, in our shared spaces and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role.

The closing date is Friday 3rd May 2024, (but please note we reserve the right to close the vacancy early if we receive a large response). 

Interviews will take place in the week commencing 13th May 2024.

We have an exciting new exciting and challenging opportunity for 2 Operation Managers National Homicide Service (HS), covering either the east or west of England and Wales. You will work from home or a local VS office if available, 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As an Operations Manager you will:

• support the Deputy Head of Service to maintain the highest standards of service delivery, across a widely geographically dispersed team
• lead a team of Team Leaders to meet VS & Homicide Service standards & contractual requirements
• support staff & volunteers to keep them safe within their role
• working closely with a range of stakeholders

You will need:

• good organisational skills, able to prioritise effectively & experience of setting & monitoring key performance indicators
• effective communication skills & experience of leading and managing people who work in different ways
• experience of leadership & implementation of change management processes
• ability to build constructive working relationships
• understanding of government policy related to victims & the Criminal justice system
• knowledge of the impact of trauma and bereavement & the importance of trauma informed practice
• understanding of voluntary & statutory agencies
• knowledge of safeguarding practices
• to be prepared to travel across this large geographical area including occasional overnight stays

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport. Please list your preferred area East or West on your application form.

We looking forward to hearing from you.

Interview dates: 29^th and 30^th April - by Zoom.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years. 

We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South West England, currently Bristol, Weston-super-Mare and Oxford on a 12 month fixed-term maternity cover contract. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract

Full-time, fixed term until April 2025

Start date

As soon as possible, to be agreed directly with the candidate.

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30
Opportunity to work from home one day a week

Salary

£38,000 per annum (with pay review increase for 2024/2025 academic year)

Location

At one of IntoUniversity’s four current centres in the South West England cluster (Bristol East, Bristol South, Weston-super-Mare or Oxford) Regular travel to centres in the region required.

Annual leave

33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employee Assistance Programme
• Life Assurance
• Staff in FOCUS – rewards, competitions and prizes across the year
• Interest-free new starter loans of up to £1,000
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours
• Cycle to Work Scheme
• Corporate eyecare scheme
• Employer pension contributions of 6%

What does BCP do?

Broxtowe Community Projects (BCP) is a small charity (registered number 1195969) based in Beeston, Nottinghamshire. We work across the geographical borough council area of Broxtowe (NG9 and NG16 postcodes) to alleviate poverty, isolation and hardship. Please see our profile page for an in-depth look at what we do, our values and purpose, or visit our website to find out more. 

This is an exciting year for BCP in terms of solidifying our growth and development, and this is where you come in! We are looking for an operations manager to help oversee our existing projects as well as those in development, along with ensuring smooth day-to-day operations remain smooth. Our ops manager will support our staff, admin, and volunteer team leaders to ensure they feel supported and empowered in their roles, The role will also undertake and ensure effective monitoring and evaluation of our funded projects so that we can maintain positive relationships with our current funders and confidently seek relationships with new funders.

You will be someone who is compassionate and has a real understanding and empathy around the determinants of poverty and you will want to make a tangible difference to peoples' lives. You will be a creative thinker, with excellent data analysis skills and a high emotional intelligence. You will be confident managing multiple projects and able to maintain focus on both the day-to-day running of our core projects, such as the foodbank, as well as implementing and overseeing shorter term and one-off funded projects.

You will be confident working with people across multiple levels of the organisation, including key stakeholders, and feel empowered to make suggestions and recommendations to our board of trustees. You will also be someone who is well organised, with good people skills, as well as willing to engage with service users and key partners in finding solutions to emerging issues effecting peoples' lives, such as the cost of living crisis.

Interview: shortlisting will take place on 19th April and interviews will be held on 26th April

Hours of work: 25 hours p/w. 15 hours from our offices minimum, the rest is flexible and can be worked from home by agreement. Pattern of work to be agreed but some flexibility will be required including evenings and occasional weekends to attend meetings and events. The postholder will be present for walk in sessions and social supermarket sessions. 

Location: Various, including our Beeston base, activity sites across Broxtowe and from home

Overall purpose of the post:
To manage the day-to-day running of this growing charity in Broxtowe and ensure its continued development, working proactively with the trustees to provide day-to-day operational coordination and implement agreed development initiatives.

To coordinate current projects, with a particular focus on the foodbank, and to establish additional services in accordance with community needs.

Principal duties:

• To promote the aims, objectives and values of BCP, primarily the development of a sustainable community.

• To provide effective supervision, management and oversight of the day to day administration of the charity, including HR/staff, maintenance of user data, arranging DBS checks and overseeing the implementation policies and procedures.

• To support and oversee the volunteer coordinator to manage a team of volunteers, providing them with ongoing training, support and opportunities.

• To support and oversee the admin assistant providing them with ongoing training and support 

• To develop and execute an effective communication strategy, creating promotional materials, press releases and maintaining the BCP Facebook and Instagram accounts.

• To oversee day to day financial controls in partnership with the treasurer

• To actively represent BCP at relevant meetings and events when required by the trustees.

• To oversee the day-to-day coordination of BCP resources. This will include acting as a key holder for BCP.

• To report regularly to the BCP trustees.

• To ensure safeguarding (children and vulnerable adults) is properly managed.

• To monitor changes in food safety regulations, keep accurate records in the safer food better business food management record and to effectively manage health and safety/food safety policies as required by the law and by instruction from the trustees.

• To undertake personal development training as required.

• Any other tasks as required by the charity, within reasonable expectations

• To Staff and coordinate walk in sessions and social supermarket sessions

Please note, this post will involve working directly with children and vulnerable adults. An Enhanced Disclosure from the Disclosure and Barring Service including a check of barred lists will be required for the post-holder.

PERSON SPECIFICATION

• Administrative skills including data storage, use of computer, Microsoft Office software and internet
• A can-do attitude with evidence of previous successful initiatives that have improved community facilities or the lives of residents in a local community
• Experience of managing budgets and preparing financial reports.
• A commitment to non-discriminatory practice and equality of opportunity
• Willingness and ability to undertake training and development
• Access to own transport (for which a mileage allowance is payable) or willingness to use public transport to attend our projects across Broxtowe
• Previous experience of successful fundraising activity with examples.
• Previous experience of working with volunteers in a community setting.
• An understanding of Broxtowe communities and the issues that affect local residents.
• Ability and willingness to work flexibly according to the needs of the job including evenings and weekends where necessary
• An awereness of food hygiene practices, willingness to undertake a level 3 course in food hygiene and understanding of health and safety and COSHH systems.
• effective project monitoring and evaluation skills
• experience of coordinating multiple projects and budgets with competing deadlines 

1. Are you ready to lead a team dedicated to enhancing educational standards and changing futures?
2. Could you be the visionary EPA Operations Manager this organisation is looking for to guide their operations into a new era of success and compliance?

TPP is working with an ambitious, dynamic, and growing awarding organisation, committed to widening participation for all, to appoint a EPA Operations Manager.

This is a full time (35 hrs per week), permanent position, working fully remotely, with occasional office visits for whole staff team days - usually once every quarter.

Benefits - EPA Operations Manager:

• £43,000-46,000 per annum, depending on experience
• Open and transparent pay scale model which rewards staff through a 6 point pay scale
• Annual discretionary company-wide bonus for achieving business targets and objectives
• Competitive defined benefit pension scheme
• Full-time hours of 35 per week, but flexibility as to business needs is encouraged - no clock watching or timesheets, staff are trusted to do the right thing
• Generous holiday allowance:
  • 30 days + Christmas shutdown (3 days) + bank holidays
• Flexible hours
• Generous sick pay scheme
• Investment in your training and development - scope for internal promotion
• Regular staff days - time out away from the office together and the opportunity to input into the company strategy, learn new skills and have a bit of fun
  • At a recent staff day, there was a treasure quest, the team got creative with power tools and saws, and fed giraffes and elephants!

About the organisation - EPA Operations Manager:

As an Awarding Organisation that has been established for the last three decades, the portfolio of qualifications on offer is very wide ranging, from access to higher education diplomas to bespoke qualifications. This organisation is very ambitious and forward-thinking and is very keen to attract like-minded people to work towards their continued success.

The core values of the organisation are:

• Partnership
• Integrity
• Originality
• Quality

About the role - EPA Operations Manager:

As the EPA Operations Manager, you will oversee the strategy and operation of the end-point assessment function. This role demands a leader capable of inspiring a team, ensuring quality service, and meeting compliance requirements. Your work will directly contribute to the success and growth of learners across the UK.

Key responsibilities - EPA Operations Manager:

• Strategise and manage the EPA function to align with the organisation's goals.
• Lead and motivate a high-performing team towards achieving business targets.
• Maintain compliance and quality standards within the EPA offer.
• Collaborate with various teams to support business growth and operational efficiency.

Skills / Experience required - EPA Operations Manager:

• Proven management experience in EPA operational and quality delivery within an awarding organisation.
• Strong leadership and team management skills.
• Ability to manage workloads efficiently and prioritise tasks effectively.
• Experience in building relationships and influencing stakeholders positively.

Interview process:

• 2 stages
  • 1^st stage to be held on 30^th April 2024
    • IT Assessment and timed task to be completed prior to interview if successfully shortlisted
  • 2^nd stage to be held on 15^th May 2024
• Format - online

To apply:

• CV only, no covering letter required

Deadline for applications:

• Wednesday 17^th April 2024
  • Please note, applications will be reviewed on a rolling basis - please send in your application promptly if you would like to be considered, as this role may close prior to the deadline.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years. 

We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South London (Walworth, Kennington and Brixton) along with our centres in Southampton and Brighton on a 12 month fixed-term maternity cover contract. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract

Full-time, fixed term until April 2025

Start date

As soon as possible, to be agreed directly with the candidate.

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30
Opportunity to work from home one day a week

Salary

£40,200 per annum inclusive of £2,200 London contribution (with pay review increase for 2024/2025 academic year) 

Location

At one of IntoUniversity’s centres in London. Regular travel to centres in the region required.

Annual leave

33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employee Assistance Programme
• Life Assurance
• Staff in FOCUS – rewards, competitions and prizes across the year
• Interest-free new starter loans of up to £1,000
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours
• Cycle to Work Scheme
• Corporate eyecare scheme
• Employer pension contributions of 6%

We are looking for a high-calibre candidates to take on the role of Regional Operations Manager. We currently have vacancies for a Regional Operations Manager in our West Yorkshire cluster and our Nottingham & Peterborough cluster. Please note: These are two separate vacancies, for more details please visit our website.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years. 

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that new centres are set up and launched and all centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions. 

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. 

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Location

West Yorkshire Cluster

Location: At one of IntoUniversity’s four current centres in West Yorkshire (Bradford, Leeds East, Leeds Extension and Leeds South). Regular travel to centres in the region required.

Nottingham and Peterborough Cluster

At one of IntoUniversity’s three current centres in Nottingham (Nottingham Central, Nottingham East, Nottingham West) Regular travel to centres in the region required.

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30

Opportunity to work from home one day a week

Annual leave 

• 33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employee Assistance Programme
• Life Assurance
• Staff in FOCUS – rewards, competitions and prizes across the year
• Interest-free new starter loans of up to £1,000
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours
• Cycle to Work Scheme
• Corporate eyecare scheme
• Employer pension contributions of 6%

Willow Burn Hospice is currently seeking a Retail Operations Manager to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.

The role of Retail Operations Manager has overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.

Job Purpose

• Overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
• To promote the ideals of Willow Burn Hospice (WBH) and be a positive ambassador.
• Ensure all shop opening hours are covered and co-ordinating shop cover when the Managers and Deputy Managers are unable to organise cover for each other or volunteers.
• Contribute to the income generation targets of WBH to achieve maximum profit and sales targets through retail outlets.
• Work with the Head of Fundraising and Marketing on the development of retail portfolio including shops and merchandise.
• Ensure WBH’s policies and procedures are adhered to at all times