10 Jobs

Are you passionate about supporting families and carers of people living with dementia? Do you have the skills and experience to provide compassionate, specialist support while empowering others to navigate the challenges of dementia care?

Join us as an Admiral Nurse, working in partnership with Dementia UK, and make a meaningful difference to the lives of those affected by dementia. This role will be supporting families across West Sussex and West Surrey.

As an Admiral Nurse, you will provide specialist dementia care and support to families, working closely with carers as they navigate the emotional, practical, and psychological impact of dementia.

Your role will focus on improving the quality of life for both people living with dementia and those who care for them. From pre-diagnosis and early stages through to more complex and advanced care needs, you will offer expert guidance, helping carers understand the condition, respond to changing behaviours, and manage the challenges that dementia brings.

You will play a key role in supporting carers through significant transitions—adjusting to diagnosis, coping with loss, and adapting to changing relationships—ensuring they feel supported, informed, and able to provide compassionate, person-centred care.

Key Responsibilities

- Provide specialist dementia assessment and support to carers, including home visits
- Develop personalised, evidence-based intervention plans that reflect the needs of both the carer and the person living with dementia
- Promote relationship-centred care, recognising the impact of dementia on families and support networks
- Empower carers to maintain their own wellbeing while providing high-quality care
- Work collaboratively with health and social care professionals to ensure coordinated, holistic support
- Contribute to the development and improvement of dementia care services and best practice
- Deliver dementia-focused training and education to colleagues, carers, and partner organisations

You will have:

- Registration as an RMN or RGN
- Full clean UK driving licence
- At least 2 years’ post-registration experience supporting people affected by dementia
- Experience of working in community or outreach settings
- A strong understanding of person-centred and relationship-centred dementia care
- The ability to support carers through complex emotional and practical challenges

This is a full time role working Monday to Friday, 9:00am–5:00pm. Regular travel within the West Sussex and West Surrey region is required, so we are ideally seeking someone based locally or nearby. You will provide a mix of face-to-face and remote support (approximately 60/40), alongside occasional travel to UK-wide hubs for training and collaboration. For more information on the role please contact Jo Dawson on [email protected]

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Car allowance of £4,743 per annum
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking for three Benefits & Income Maximisation Advisers to join our newly created Income Maximisation team. These vacancies are an opportunity to make a meaningful difference by supporting RBL beneficiaries facing financial hardship, helping them access the benefits, grants and financial assistance they are entitled to.

This role will see you provide high quality telephone and digital advice and guidance, empowering our beneficiaries to maximise their income, planning and manage budgets, and make informed decisions about their future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Benefits & Income Maximisation Adviser, you will manage a varied caseload, providing expert advice across the full range of welfare benefits and financial support available. You will work closely with beneficiaries to identify opportunities to increase income, reduce financial pressures and access additional sources of assistance. You will stay informed about changes to welfare legislation, benefit systems and financial support schemes, ensuring your advice remains accurate, relevant and impactful.

Reporting to our new Income Maximisation Manager, key responsibilities will include:

- Provide comprehensive welfare benefits advice and support to beneficiaries experiencing financial difficulties
- Complete benefit entitlement checks and calculations, identifying opportunities to maximise income
- Advise on available grants, discretionary support and financial assistance from government bodies, local authorities, energy providers and charitable organisations
- Support beneficiaries with benefit applications, form completion and signposting to appropriate services
- Produce detailed written advice and maintain accurate case records using case management systems
- Carry out budgeting and income maximisation assessments
- Build and maintain effective relationships with internal RBL support services, partner agencies, charities and statutory organisations

You will have proven experience of providing welfare benefits advice and have an in depth knowledge of the UK benefits system, including experience in conducting benefits checks, calculations and budgeting assessments. You will have excellent communication skills, a client focused approach and the ability to build trust with people facing challenging circumstances.

These are truly rewarding opportunities where you can use your expertise to help people navigate financial challenges and improve their quality of life. You will join a supportive and collaborative UK wide, Benefits, Debt and Money Advice Service that is committed to delivering exceptional advice and making a genuine difference every day.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for team meetings and training).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: virtual interviews week commencing 12th October

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

Are you an experienced auditor with a strong understanding of care quality, compliance and continuous improvement?

We are looking for a Compliance Assurance Auditor to support the delivery of our Quality Assurance Framework and internal audit schedule across our care homes. In this important role, you will undertake planned, focused and ad hoc assurance activity, helping to provide clear, evidence-based insight into compliance, care quality and safety standards.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As Compliance Assurance Auditor, you will carry out audit, monitoring and reporting activity across care quality, regulatory compliance, health and safety, environmental safety and associated care home systems. You will identify good practice, areas for improvement, themes, trends and emerging risks, supporting our care homes to evidence continuous improvement and maintain safe, effective and compliant services.

You’ll work closely with colleagues across Quality, Operations and SHEQ to support care homes to meet standards, evidence improvements and provide clear assurance through accurate audit reporting.

This is an opportunity to make a meaningful contribution to the quality, safety and effectiveness of care services across RBL. You will play a key part in strengthening assurance, supporting improvement and helping teams deliver consistently high standards for the people we support.

This role is homebased with regular travel to RBL care homes and other locations as required.

You will need:

- A recognised Health and Safety qualification.
- A full driving licence, access to a car and the ability to travel nationally on a regular basis.
- A minimum of three years’ experience working within an adult social care setting undertaking audit activity.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

We are seeking an experienced and proven Deputy Manager to lead and inspire our care teams at Dunkirk Memorial House. The successful candidate will ensure the highest standards of person-centred care for veterans and their families, upholding the esteemed reputation of The Royal British Legion.
This is a 12 month fixed term contract working 22.5 hour per week.
While a strong clinical background is mandatory, this senior role demands candidates who can provide substantive, quantifiable evidence of successful leadership and team management, preferable within nursing settings. We are seeking demonstrable experience in driving performance, strategic oversight and people development.
Key responsibilities will include:
As a Deputy Manager, you will be integral to the Home Management Team, contributing to strategic planning and day-to-day operations across residential, dementia, and nursing services.

- People Leadership and Performance: This is the primary focus. You will be responsible for leading, developing, and managing performance of Nurses and allied health professionals. This includes conducting clinical and management supervision, ensuring safe staffing levels, and actively driving team quality and service outcomes. Candidates must evidence the ability to lead and mentor senior staff.
- Quality and Strategic Oversight: Drive the review and development of care pathways, risk assessments, and service development plans. Your work must be supported by clear outcomes and quantifiable impact on service improvement and efficiency.
- Clinical and Operational Oversight: Deputise fully for the Registered Manager, ensuring safe, high-quality residential, nursing, and dementia care, and maintaining full compliance with CQC Fundamental Standards.
- Statutory Compliance and Safeguarding: Take a leading role in maintaining strict adherence to all health & social care legislation (e.g., CQC, MCA/DoLS, Health & Safety). You will lead high-level investigations of safeguarding concerns, ensuring prompt and accurate documentation.

Your Background
Successful candidates must be able to demonstrate:

- NMC Registered Nurse (Adult Nursing).
- A Proven Track Record of Senior Management/Leadership Experience within a Care Home setting, specifically working with complex elderly care (residential, dementia, and nursing).
- Formal Leadership qualification (or commitment to achieve Level 4 L&M).
- Proven skills in clinical leadership, quality assurance, and incident investigation, evidenced at a management and strategic level.

What we offer:
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

- Generous pension with employer contributions up to 14%
- Life assurance of 3 times your salary
- Enhanced sick pay
- 25 days of paid annual leave plus bank holidays (pro rata)
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About Dunkirk Memorial House:
Dunkirk Memorial House is a CQC rated Outstanding care home. We are proud to offer expert care, including a specialised Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritise creating a warm and supportive community where veterans feel valued and respected.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

About The Role
Following an internal promotion within the team, we’re looking for a Corporate Partnerships Manager to take ownership of a portfolio of high profile national corporate partners, including our award-winning football fundraising campaign with Premier League clubs, and develop further the relationships, plans and opportunities that can grow their support for the Royal British Legion year after year. This is an account management role with real scope to shape what a partnership can become: from developing new fundraising and engagement opportunities and negotiating agreements, to creating strong proposals and presentations for senior stakeholders. You’ll be comfortable managing significant income targets and budgets, spotting opportunities within existing relationships and turning them into well thought-through, commercially sound plans.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be joining the Corporate, Trusts & Philanthropy team at an exciting time when we’re looking to develop our corporate partnerships and integrate seamlessly with our High Value giving colleagues. You’ll work closely with the Corporate Partnerships Lead, New Business colleagues and teams across Fundraising, bringing together the right people to deliver campaigns, fundraising activity and wider partner benefits. You’ll also have responsibility for a Corporate Partnerships Officer, providing clear direction and support while helping to build a team that delivers a high standard of partner management. The role will suit someone who enjoys being hands-on, can keep multiple partnerships moving at once and knows how to balance the needs of a corporate partner with the priorities of a charity.

We’re looking for someone with solid experience managing partnerships or clients in a fundraising or commercial environment, who is confident negotiating agreements, handling substantial budgets and presenting ideas to people at all levels. You’ll be a natural relationship builder, but just as importantly, you’ll be organised, commercially aware and able to look at the detail as well as the bigger picture. You’ll know how to turn a good relationship into a strong partnership, communicate clearly when priorities compete and use insight and evidence to make decisions. Experience of corporate fundraising is valuable, but we’re particularly interested in people who can demonstrate the judgement, creativity and account management skills to develop high-value relationships and deliver results.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: W/C 21st September 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

Would you like to put your governance expertise to work supporting a charity that makes a difference to the Armed Forces community?

We are looking for a Governance Manager for a 6-month fixed term contract, to help keep effective decision-making at the heart of the Royal British Legion. Working closely with our Senior Governance Manager, you will provide high-quality secretariat support to committees, sub-committees and UK and overseas subsidiaries, helping ensure they have the information, coordination and support they need.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As Governance Manager, you will take ownership of the full meeting cycle for your allocated committees, building effective relationships with Chairs, Trustees and Executive Directors. Your work will include:

• Planning meeting agendas and forward calendars, coordinating papers and ensuring reports are accurate, consistent and delivered on time.
• Attending meetings, producing clear and meaningful minutes, and working with action owners to track progress.
• Maintaining committee records and papers on our board platform, Diligent, ensuring information is well organised and handled confidentially.
• Supporting national elections and the governance of RBL’s Annual Conference, alongside projects and cross-committee support within the Governance Team.

You will bring experience of providing end-to-end secretariat support and advising senior colleagues on governance, alongside experience of working for a public body or charity and an understanding of its governance arrangements. An excellent organiser and confident communicator, you will be comfortable balancing competing deadlines, producing accurate minutes and building collaborative relationships.

This is an opportunity to work closely with those who help shape RBL’s direction, gaining exposure to a broad range of committees and governance activity. Your expertise will help turn discussions into clear decisions and actions, supporting the effective running of an organisation with a lasting commitment to the Armed Forces community.

Interview Date: 18th September

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. The role also includes attendance for the duration of the Annual Conference weekend to provide governance support.

Employee benefits include -

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Enhanced paid maternity, paternity and adoption leave
• Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

About The Role

As a Data Selections Analyst, you’ll play a key role in turning supporter data into well-targeted, well-timed campaigns across fundraising, membership, Poppy Appeal and campaigns. Working with a CRM database of more than four million records, you’ll use Apteco FastStats and PeopleStage to build and deliver the audience selections behind a wide range of multi-channel activity, from long-term campaign programmes to fast moving requests where priorities can change quickly. You’ll work closely with Campaign Managers and colleagues across Data & Insights, IT and external partners, bringing your technical expertise into the planning process and helping shape the best approach rather than simply taking a brief and running with it.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who enjoys getting into the detail of data and understands how the right selection can make a real difference to campaign performance. You’ll need strong experience of data manipulation and CRM or database marketing, ideally with hands on knowledge of Apteco FastStats and PeopleStage or a similar platform. Just as important is the ability to spot what others might miss: understanding consent and suppression requirements, identifying potential clashes or over-communication, challenging a brief where needed and making sure every extract is accurate before it reaches a supporter. You’ll be comfortable managing several campaigns and deadlines at once, while maintaining the high level of accuracy and quality expected when working with millions of supporter records.

This is a role for someone who can combine technical confidence with strong communication and stakeholder skills. You’ll be trusted to explain complex data and selection decisions clearly to non-technical colleagues, work through competing priorities, manage relationships with suppliers and contribute ideas that improve how campaigns are targeted and delivered. You’ll also have the opportunity to use campaign insight, segmentation and propensity modelling to continually refine audience selections and support better return on investment. If you enjoy working where data, technology and direct marketing come together, and want a role where your expertise is genuinely central to how campaigns reach the right supporters, this could be a great opportunity to join the team.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings).

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: Third / Fourth week of September – remotely via Teams.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

This is a role for someone who enjoys getting beneath the numbers and working out what they are actually telling us. As Data Analysis & Insight Coordinator, you’ll work across Fundraising, Poppy Appeal and Membership, using data from a range of sources to understand performance, spot opportunities and help teams make better decisions. You’ll take ownership of analysis across campaigns and activity, monitor KPIs, contribute to forecasting and modelling, and turn complex information into clear findings that people can genuinely use.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll also have the opportunity to influence what happens next. Your analysis will help shape audience segmentation, testing, donation prompting and new fundraising and membership initiatives, with your recommendations helping teams understand what is working, where there is potential and where a different approach may be needed. The role involves working closely with colleagues across different areas of the organisation, as well as supporting external analytical work, so you’ll need to be comfortable moving between detailed data analysis and conversations with people who may not work with data every day.

We’re looking for someone who is naturally analytical, curious and thorough, with experience working in complex, data-rich environments and a strong understanding of how to use data to answer business questions. You’ll have experience with SQL reporting and analytics tools and be confident interpreting KPIs, identifying patterns and presenting your findings in a way that is straightforward and useful. Just as importantly, you’ll be someone who can build good working relationships, manage competing priorities and explain your thinking clearly. Experience with tools such as Apteco FastStats, Power BI, Qlik, Tableau or geodemographic systems would be an advantage, but we’re particularly interested in someone who can take good quality analysis and turn it into insight that leads to action.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings).

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: Third / Fourth week of September – remotely via Teams.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

The Head of Risk Management & Insurance is a senior leadership role with significant influence across the organisation, reporting directly to the Chief Finance Officer and working closely with the Executive Board, Board of Trustees and Audit & Risk Committee. You will take ownership of the organisation’s approach to risk, insurance and business continuity, providing the expertise, assurance and constructive challenge needed to support confident decision-making at the highest level. This is a role for someone who wants to be close to the decisions that shape an organisation, with the credibility and experience to advise senior leaders, challenge where necessary and ensure risk remains firmly on the agenda.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will lead a broad and varied portfolio, overseeing the risk management framework, risk appetite, organisational risk reporting and the way risk ownership is embedded across directorates. Alongside this, you will lead the insurance strategy and annual renewal process, manage relationships with brokers and insurers, oversee claims and ensure the insurance portfolio continues to provide the right level of protection. You will also have responsibility for business continuity and crisis management, including testing arrangements, Business Impact Analyses and the Serious Incident Response Framework. Working closely with senior leaders across the organisation, you will bring together strategic oversight with a practical understanding of the risks, controls and actions that need to be managed day to day.

We are looking for an experienced risk and insurance professional who is comfortable operating at a senior level and understands how to make risk management work in a complex organisation. You will bring substantial experience across both risk and insurance, including insurance renewals and senior stakeholder engagement, with the confidence to present to Trustees and Executive colleagues and translate complex issues into clear, useful advice. A professional qualification such as CII or IRM, or equivalent experience, would be expected. You will be commercially minded, pragmatic and credible, with the judgement to know when to advise, when to challenge and when to take action. Reporting to the Chief Finance Officer and leading a specialist function, this is a genuine opportunity to shape the organisation’s approach to risk and resilience at a senior level.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site

Employee benefits include -

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Private Healthcare
• Enhanced paid maternity, paternity and adoption leave
• Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.