218 Jobs for the Mental Health sector
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
As a Night Concierge in our Milton House (Islington) accommodation service, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives. You’ll be the first point of contact during the night, offering practical support and a calm, reassuring presence. From managing access to our buildings and responding to emergencies, to carrying out essential safety checks and reporting concerns, your work will directly contribute to the wellbeing and security of every person in the service. You'll be part of a wider team committed to making a real difference - every night.
This role puts you at the heart of vital, life changing work, including accommodating emergency placements and supporting clients who may be arriving at a critical moment in their journey. You'll take the lead in overnight client interactions, ensuring that tasks are handled smoothly, whether by you or temporary staff under your direction. With guidance from Single Homeless Projects (SHP’s) dedicated out-of-hours management team, you’ll never be without support - even when working solo.
Joining SHP is more than a job - it’s a powerful way to start or grow your career in the sector. You'll be part of a values-driven organisation where person-centred, psychologically informed approaches are central to everything we do. Through your work, you'll gain experience, confidence and insight that can open doors to a meaningful and rewarding future for staff and clients alike.
The working pattern for the role is Monday, Tuesday, Wednesday and Thursday 10pm - 08.15am.
About you:
- A mature and non-judgemental attitude to working with a client group that may present challenging behaviour.
- A basic understanding of the often complex issues likely to be presented by the vulnerable people who use SHP services.
- The confidence to challenge appropriately, and the ability to use initiative and make reasoned and quick decisions within SHP’s policy and procedural framework.
- An understanding of Health and Safety at work and the likely issues to occur in a residential building.
- Good customer care skills, honesty, punctuality, integrity and ability to work alone without direct supervision.
- An ability to be self-servicing in the use of the computer to create notes and logs and to send and receive emails.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified.
There will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Forever Young People CIC delivers relationship-led community programmes across Hertfordshire, currently anchored by our community youth projects and our Dot to Dot mum and baby group. We're part of the wider Forever Young People family, which has spent years building trust-based, relationship-first work with young people and families across the county.
We're at a turning point: our CIC has a real track record and real potential, but no one whose full-time job it is to lead it. That's where you come in.
The Role
We're looking for someone to take genuine ownership of the CIC — its strategy, its funding, and its future programmes — reporting directly to our CEO. You'll line-manage our Trusts & Foundations fundraising consultant, decide which funding opportunities to pursue, and build the relationships and programmes that take the CIC beyond what we've already started.
This isn't a role where you'll be handed a finished playbook. It's a role for someone who wants to build one.
You'll:
- Set the CIC's strategic direction, in partnership with our CEO
- Own our funding pipeline and manage our fundraising consultant
- Spot and develop new community programmes rooted in genuine local need
- Support our existing Programmes as they continue to grow
- Build the relationships — funders, partners, commissioners — that the CIC's future depends on
About You
You don't need to have done exactly this job before — but you do need to have done something like it. You're someone who can set a strategy and still get your hands dirty. You've probably managed a freelancer or consultant before. You've built relationships with funders or partners when resources were tight, not abundant. And most importantly, you actually want to build something — not just keep an existing programme ticking over.
Experience with trusts and foundations fundraising, youth or family support work, or a background moving from a founder-led organisation toward distributed leadership would all be a bonus, though none are essential.
The Details
- Hours: 3 days/week to start, with planned growth in days as the CIC's income and pipeline grow
- Salary: £26,000–£30,000 FTE, pro-rata for 3 days/week, depending on experience
- Reports to: CEO, Ashley Howard
- Manages: Trusts & Foundations Fundraising Consultant; future CIC staff as the team grows
- Contract: Senior staff role — not a statutory company director
The client requests no contact from agencies or media sales.
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 27th September at midnight
Interview date: Tuesday 6th October at our Stacey Street service in Islington
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
An exciting opportunity!
This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.
As our next Chief Executive, you will
- Define and deliver the MPS Society’s strategic vision.
- Provide confident oversight of governance, finance, compliance and reporting.
- Effectively manage the operational alignment between the MPS Society and RDRP.
- Always keep the members and family voice at the heart of strategy, service design and decision-making.
- Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
- Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
- Collaborate with other rare disease bodies, patient organisations and other key audiences.
- Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
- Encourage an open, supportive work environment allowing creativity and building staff confidence.
- Help shape the future of the MPS Society.
About you
- Self-motivated, with the drive to lead the organisation through a period of change and transition.
- Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
- Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
- Strong self-awareness, with insight into their own leadership style and impact on others.
- Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
- A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
- Genuine passion for the Society's mission, with a family and member-first ethos.
- Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
- A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
- Confidence speaking publicly on behalf of the organisation and the people it represents.
Why join us?
A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.
- Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
- A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
- Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
- A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
- A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
- Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.
Benefits
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave
- Extra leave between Christmas and the New Year
- Contributory pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.
Salary to be agreed depending on experience and will be pro-rata for part time hours.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This senior role requires flexibility in working hours and location. It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.
This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.
For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart. Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.
Please include your CV with a supporting statement of no more than 800 words. Your supporting statement should include an answer to the question below:
The MPS Society supports individuals and families affected by mucopolysaccharidoses (MPS) and related disorders. What interests you about coming to work in this area, and what motivates you to contribute to supporting individuals and families affected by these conditions?
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Help turn local generosity into life-changing support for people when they need it most.
At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.
We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.
Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.
Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.
The role
This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.
You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.
Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.
Fundraising Manager
Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)
What you'll be doing
- Developing and delivering fundraising activity across corporate, community and individual giving.
- Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
- Developing relationships with churches, schools, community groups and other local organisations.
- Growing individual giving, including encouraging one-off supporters to become regular donors.
- Identifying and approaching new supporters and proactively developing fundraising opportunities.
- Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
- Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
- Building and maintaining a clear pipeline of fundraising opportunities and relationships.
- Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
- Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
- Developing and implementing an annual fundraising plan.
- Representing the foodbank at meetings, networking events and within the local community.
This job is for you if...
- You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
- You are confident building relationships and identifying new opportunities.
- You are comfortable approaching people, making the case for support and asking for financial contributions.
- You are an excellent communicator, both in person and in writing.
- You are proactive, self-motivated and enjoy working independently.
- You can turn ideas into practical action and are comfortable building something new.
- You are organised and able to manage multiple relationships, opportunities and priorities.
- You are confident using databases, spreadsheets, email and standard office software.
- You share our commitment to treating people experiencing hardship with dignity and respect.
Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.
About us
Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.
We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.
Why join us?
This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.
Our mission is the prevention and relief of poverty in the Braintree District via emergency food, essentials and wrap around support
The client requests no contact from agencies or media sales.
We are seeking an experienced leader to support and the assist the Board of Trustees to carry out the objectives and fulfil the mission of Roshni Ghar.
Job Title: Chief Executive
Contract: Permanent, 35 hours per week
Salary: £42,000 per annum
Location: Office based, Keighley BD21 2JH
Responsible to: Roshni Ghar Board of Trustees via the Chair of Trustees
Language: Requirement for this position, is the ability to speak Urdu, Punjabi or Bangla.
Disclosure: The successful applicant will be required to have an Enhanced Disclosure and Barring Service check (Working with Vulnerable Adults and children)
Exemption: This post is restricted to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. (Due to the nature and sensitivity of the client group, it is an occupational requirement that the post holder be a woman. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010.).
About Us
Roshni Ghar provides a culturally appropriate service to support the mental health needs of ethnic minority women in the Airedale area of Bradford Metropolitan District.
We utilise a service user informed approach that promotes recovery and well-being through participation, inclusion, and choice.
We help to tackle inequalities and promote equality and diversity in partner organisations.
We strive to continuously adapt and improve services to ensure they continue to meet the needs of the community served.
Our core services
We provide culturally and spiritually sensitive support for ethnic minority women experiencing mental and emotional distress, empowering them to engage more responsively with mainstream and other relevant services where they may experience barriers.
We do this through 1 to 1 key working, group work, including peer group support, promoting a better understanding of mental distress and mental health promotion and illness prevention, signposting and working with other services to promote the equality and diversity agenda.
We support and enable an active service user voice not only in developing our own services, but also in service development for other health and social care organisations.
We encourage social inclusion and promote access to educational and vocational opportunities.
We also provide a safe space for women to explore issues relevant to their mental health and well-being.
Key objectives of the post
The new CEO will enthusiastically support and assist the Board of Trustees in carrying out the objectives and fulfilling the Mission Statement of Roshni Ghar, work within and promote the service user led ethos of Roshni Ghar.
They will maintain and develop high-quality services which aim to reduce the emotional and mental distress experienced by ethnic minority women and exceed the current funding levels in order to expand the organisation. They will continue and further develop the commitment to ensure that Roshni Ghar provides a range of culturally appropriate activities and services and continue and further develop the strong track record of community engagement and the strong emphasis on partnership working.
Key areas of responsibility
- To have overall responsibility for operational, service and performance management issues.
- To provide support and help assist in the development of all members of Roshni Ghar.
- To be responsible for ensuring an excellent level of communication between all stake holders of Roshni Ghar.
- To be responsible for modelling and encouraging an attitude of trust, support and respect towards and between all parties involved in the organisation.
- To take overall responsibility for developing, implementing and reviewing policies and to ensure that all policies relating to induction and training are adhered to.
- To work alongside the Board of Trustees to continuously improve quality standards and the reputation of Roshni Ghar.
- To work closely with the Company Secretary and Chairperson to ensure that all actions are taken in accordance with the Articles of Association and applicable charity and company law.
- To participate in regular supervision and line manage a number of staff, students and volunteers
The CEO will work closely alongside all internal stakeholders of Roshni Ghar to plan, implement and evaluate the organisation’s Business Plan, as well as alongside the Board of Trustees to seek out, develop and evaluate new business opportunities. They will seek out and acquire new fundraising opportunities and, equally, to promote our services citywide.
This role will also improve and develop effective relationships with partner organisations, establish and develop profitable relationships and partnerships with funders, community mental health teams, and the wider voluntary sector and actively endorse and positively promote Roshni Ghar across all aspects of the media.
Management responsibilities will include ensuring financial sustainability and growth of the organisation and ensuring that Roshni Ghar continues to meet the high standards set by Funders. The CEO will be responsible for all activities relating to human resources and work alongside the Board of Trustees to develop and implement all organisational policies and procedures. They will also actively ensure that all feedback procedures and communications are operating effectively and perform any other tasks as identified by the Trustees, and commensurate with the grade of this position.
The successful candidate will have a relevant professional qualification, proven experience in leadership and developmental management in one or more organisations, experience of managing Budgets, Risk, Quality and safety as well as experience of leading outcomes-based management processes. They will be able to speak Urdu, Punjabi or Bangla , will have worked in a mental health setting with ethnic minority women and will be familiar with changing statutory care funding requirements and the social, medical and public health models of mental health.
Essential skills and abilities for this position include resilience, high level interpersonal and relationship building, communication and presentation skills, financial scrutiny, people management skills, interpersonal and relationship building skills alongside data analysis, reporting and data use.
The CEO will be committed to service-user involvement in the design, delivery and review of services, an inclusive approach which welcomes and relates to people from many different backgrounds, have a positive attitude towards those with mental health difficulties and able to respect and value people unconditionally and an optimistic and motivational for people with mental health difficulties.
The closing date for this position is 23:59 on Tuesday 6th October.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Looking for a rewarding career where you can make a real difference?
Join our team at HMP Channings Wood as a Recovery Coordinator and help people overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.
You'll work closely with individuals throughout their recovery journey, providing tailored support, delivering interventions, facilitating group sessions, and helping people access the services they need to achieve lasting change.
Experience in substance misuse, criminal justice, mental health, social care, or a related field is beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.
This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for development, progression, and future career growth within a growing service.
If you're looking for a role with purpose, where you can empower people to build healthier, more positive futures, we'd love to hear from you.
Where: HMP Channings Wood
Hours: 37.5 per week
Contract Type: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Responsibilities
Looking for a Rewarding Career Where You Can Make a Real Difference?
As a Recovery Coordinator at HMP Channings Wood, you'll support people to overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.
You'll work closely with individuals throughout their recovery journey, helping them identify goals, access support, build resilience, and make sustainable changes that improve their health and wellbeing.
Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.
Why Join Us?
This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population.
Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.
What You'll Do
- Carry out assessments and develop personalised recovery plans.
- Support individuals throughout their recovery journey.
- Deliver one-to-one interventions and facilitate group sessions.
- Help reduce drug and alcohol-related harm and promote healthier lifestyles.
- Signpost and refer individuals to appropriate support services.
- Advocate on behalf of service users to improve access to support.
- Work collaboratively with prison staff, healthcare teams, and partner organisations.
- Support people to build confidence, resilience, and independence.
- Monitor progress and review outcomes to support positive change.
What We're Looking For
You might be a great fit if you:
- Enjoy helping and supporting others.
- Communicate effectively and build positive relationships.
- Can motivate and engage people who may be reluctant to access support.
- Are organised and able to manage competing priorities.
- Work well independently and as part of a team.
- Have a proactive, solution-focused approach.
- Are committed to learning and developing your skills.
Experience in substance misuse, criminal justice, mental health, social care, healthcare, community work, counselling, coaching, mentoring, or related services is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide support to help you develop in the role.
What We Offer
- 25 days annual leave capped at 30 days.
- Paid weekly Wellbeing Hour.
- Pension scheme and employee wellbeing support.
- Discounts on shopping, travel, and entertainment.
- Ongoing training and career development opportunities.
Join Us
At Change Grow Live, we believe everyone deserves the opportunity to change, grow, and live life to its full potential.
Apply today and help people take positive steps towards recovery, wellbeing, and a brighter future.
This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Closing Date
25/11/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Team Leader - Stand Alone- Homelessness
Part Time - 21 Hours
Portsmouth
Starting £16,981, progressing to £17,985
Enhanced DBS Required
Drivers Licence: Yes
Lone Working: Yes
Night Working: No
Weekend Working: Occasional On Call
At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.
We’re seeking compassionate, adaptable people to join our Portsmouth service as a Team Leader. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.
As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.
Our Team Leader roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.
Team Leader Essentials:
- A genuine interest and concern for homelessness and related issues
- Ability to positively contribute to and lead a team
- Deal promptly and effectively with challenging situations/crises in a calm manner
- Strong communication skills, clear verbal and written English
- Knowledge of Microsoft Outlook, Excel and Word
- Confident with lone working
Team Leader Desirables:
- Experience of managing a caseload of clients
- Experience in managing a housing management team
- Experience in health annd safety, benefits, managing licence conditions and frameworks alongside client safety and behaviour management would be beneficial
- Understanding of risk assessment and person-centred, outcomes-based delivery
- Awareness of the support needs of people experiencing homelessness or those with complex needs
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Could this be you? If yes, apply for this exciting Team Leader opportunity with Two Saints
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.
We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (3 days per week in the office)
Contract: Temporary 2 to 3 months
Hours: Part-time, 28 hours per week
Pay: £17.67 per hour (+ £2.13 holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting our client in the search for a temporary Learning Disability and Neurodiversity Carers Coordinator.
This is an excellent opportunity for an experienced support professional to provide practical and person-centred support to carers of individuals with learning disabilities and neurodiverse needs. Working within a community-focused service, you will manage a caseload of carers, provide tailored advice and guidance, facilitate peer support activities, and connect individuals with the services and resources they need to thrive.
Please note this role will be subject to an enhanced DBS check due to unsupervised contact with vulnerable adults.
Key Responsibilities:
- Manage referrals and undertake assessments to identify the support needs of carers.
- Provide one-to-one advice, guidance, signposting and ongoing casework support.
- Develop and implement support plans to help carers achieve positive outcomes.
- Build effective relationships with health, social care, education and community-based services to support carers.
- Facilitate and develop peer support groups, forums and activities that reduce isolation and encourage peer networks.
- Promote the service at meetings, events and through partnership working to increase awareness and engagement.
- Maintain accurate case records, outcome data and monitoring information using CRM systems.
- Respond appropriately to safeguarding concerns and ensure all work is delivered in line with relevant legislation and best practice.
Key Requirements:
- Experience working within health and social care, mental health, education, family support, community services or a related environment.
- Experience providing one-to-one support and managing a varied caseload.
- Understanding of learning disabilities, neurodiversity, SEND processes and statutory support pathways.
- Strong assessment, advocacy and relationship-building skills.
- Experience building partnerships and working collaboratively with multiple stakeholders.
- Ability to work independently, manage competing priorities and thrive in a busy environment.
- Confident IT skills, including the use of case management and CRM systems. CharityLog experience is highly desirable.
- A compassionate, person-centred approach and a commitment to improving outcomes for carers and their families.
If you are passionate about helping people access the financial support they are entitled to and have the experience to navigate complex welfare cases, we would love to hear from you.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.
Sounds great, what will I be doing?
The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.
The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.
Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We’re looking for someone inspirational, approachable, open-minded, with great communication skills and a genuine passion for supporting people experiencing mental health difficulties, their families, friends and their carers to live their best lives.
If this sounds like you, we’d love to hear from you.
As our current CEO prepares for retirement, we are looking for someone new to lead our organisation with the kindness and professionalism we’re known for.
For more than 30 years, Pembrokeshire and Carmarthen Mind has supported people across the Pembrokeshire and Carmarthen Local Authority areas and the Hywel Dda University Health Board region.
Mental health challenges affect people from all walks of life, and the need for accessible, person-centred support continues to grow. Conditions such as anxiety, depression, and other long-term mental health difficulties remain some of the most common health issues faced by individuals, families, and communities.
Compassionate, local mental health support can make a meaningful difference, we help people build resilience, maintain independence, and find hope during difficult times.
Across the UK, many people experience significant impacts on their daily lives, relationships, and wellbeing because of mental health problems. The wider effects on families, carers, and support networks can also be profound, highlighting the importance of early help, ongoing support, and community-based services.
Who we’re looking for:
- We’re looking for an experienced, confident and compassionate leader who can balance people, purpose and performance.
- You will be responsible for implementing the organisation’s strategy, as set by the Board of Trustees, leading staff and volunteers, overseeing services and finances, and ensuring strong governance and compliance.
- You’ll need strong knowledge and understanding of NHS and Local Authority structures, as well as health and social care legislation in Wales.
- You will maintain our welcoming, inclusive culture while planning for the future by identifying opportunities, building new partnerships and income streams, managing risk, and ensuring the charity’s financial sustainability.
- You will be a great listener, ensuring that our community feels heard. You will amplify their voices locally, regionally and nationally. These views will also inform the design, development and delivery of all our high-quality services
Application Resources
For Job Role specifics and more about us please see our CEO Recruitment Pack
Application Instructions
Ready to lead?
If you are interested in becoming Pembrokeshire and Carmarthen Mind’s next permanent Chief Executive Officer, please complete our application form and attach your CV. The application form can be found on our website.
For Full Application Instructions and more about us please see our CEO Recruitment Pack
Closing date for this role will be at 12:00 midday on 30/09/26
Interviews for this role will be held on week commencing 19/10/26
The client requests no contact from agencies or media sales.
Who we are
Bipolar UK is the only national charity dedicated to building a better world together for everyone affected by bipolar disorder. For more than 40 years, peer support has been at the heart of everything we do. Through our support services, research and campaign work, we empower thousands of people a month to stay well and we have the ambition to reach many thousands more.
About the role
Our next Chief Executive will lead Bipolar UK through this next stage, building on strong foundations while strengthening how the organisation works. You will drive collaboration, clearer accountability and confident decision-making across our organisation.
Financial sustainability will also be important. We have healthy reserves and have invested significantly in fundraising capability. As our new CEO, you will work with colleagues and trustees to strengthen and diversify sustainable income, develop external relationships and ensure our resources can support greater reach and impact.
You will work closely with our Chair and trustees, building an effective relationship between Board and executive leadership. You will also represent Bipolar UK externally, developing partnerships and increasing understanding of bipolar while ensuring lived experience continues to shape our voice and decisions.
Who we are looking for
You will bring substantial senior leadership experience and the ability to lead across people, resources, strategy and delivery. Previous CEO experience would be valuable given the breadth of the role, although we remain open to leaders who can demonstrate comparable organisation-wide responsibility.
You will understand financial sustainability and income development, know how to build an effective senior team and be comfortable working with an engaged Board. You will bring sound judgement, an inclusive leadership approach and the ability to build trust with different communities and stakeholders.
Experience within charities, mental health or health would be valuable, although we welcome different backgrounds. Direct or indirect lived experience of bipolar or mental health challenges is welcomed, but is not a requirement. What matters is your ability to listen, understand and lead authentically within an organisation shaped by lived experience.
If you connect with Bipolar UK’s work and believe your leadership could help us reach and support many more people, we would be pleased to hear from you.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Community Fundraiser
Hybrid Working | Bradford District
⏰ 14 Hours per Week
£24,454.04 FTE (£9,284.64 Pro Rata)
Help Older People Live Well by Inspiring Your Community
Age UK Bradford District is looking for an enthusiastic and motivated Community Fundraiser to help inspire local people, businesses and community organisations to support older people across Bradford District.
This is an exciting opportunity to build lasting relationships, develop community fundraising initiatives and encourage local people to get involved in supporting a charity that makes a real difference every day.
Working alongside colleagues, support team members, local businesses and community partners, you'll play a key role in raising vital funds, increasing awareness of our work and helping ensure older people can continue to access the support they need.
About You
We're looking for someone who:
- Has experience in community fundraising, community engagement, events, partnership working or customer engagement.
- Enjoys building relationships and inspiring people to get involved.
- Is passionate about improving the lives of older people.
- Has excellent communication, networking and organisational skills.
- Can manage a varied workload and work confidently on their own initiative.
- Is confident using Microsoft Office and maintaining accurate records.
- Shares our commitment to inclusion, dignity and person-centred support.
Experience of community fundraising, volunteer coordination, developing business partnerships or working within the voluntary sector would be an advantage, but if you're enthusiastic, creative and enjoy engaging with people, we'd love to hear from you.
Why Join Age UK Bradford District?
This is more than a job—it's an opportunity to help secure the future of services that support thousands of older people every year.
You'll join a passionate and supportive team committed to helping older people remain independent, stay connected and live their best lives.
We offer:
- Flexible and hybrid working
- A supportive and values-led culture
- Opportunities for professional development
- The chance to build partnerships that create lasting community impact
Additional Information
- Travel across Bradford District is required.
- A full UK driving licence and access to a vehicle are essential.
- Occasional evening and weekend work may be required.
- Appointment is subject to satisfactory references and an enhanced DBS check.
Ready to Make a Difference?
If you're passionate about bringing people together, building community partnerships and raising funds that change lives, we'd love to hear from you.
Apply today and help us create a more connected, compassionate and age-friendly Bradford District.
Closing Date: Sunday 13th September 2026
The client requests no contact from agencies or media sales.
Purpose of the role
The Marketing & Communications Manager is responsible for managing the delivery of 2wish's marketing and communications activity, ensuring consistent, engaging and impactful communications that support service awareness, fundraising, volunteering and organisational priorities. The role leads the day-to-day operation of the marketing and communications function, managing campaigns, content, digital channels, media activity and brand consistency. Working collaboratively across the organisation, the postholder will help raise awareness of 2wish's services and impact, strengthen engagement with key audiences, and support the charity's continued growth across Wales and England.
Main duties
Team Leadership
- Line manage the Marketing & Communications team, providing guidance, support, development and performance oversight.
- Foster a collaborative and high-performing team culture, encouraging creativity, learning and continuous improvement. Support team members to set objectives, manage workloads and develop their skills and knowledge.
Marketing & Communications
- Develop and deliver integrated marketing and communications plans and campaigns aligned to organisational priorities.
- Lead the planning, coordination and delivery of marketing and communications activity that promotes the organisation's services, impact, fundraising activities, volunteering opportunities and key campaigns.
- Develop and maintain annual content, campaign and communications schedules aligned to organisational priorities and key organisational activities.
- Oversee all internal and external communications, ensuring consistency, accuracy, accessibility and alignment with brand guidelines.
- Ensure all communications and marketing materials reflect the values, tone of voice and brand standards of 2wish.
- Prepare marketing plans, campaign briefs, reports, updates and evaluation documents as required.
Digital, Content & Systems
- Manage the effective use Of digital channels, including the website, APP, email marketing, social media and Other relevant platforms.
- Oversee the development and maintenance Of website content, digital resources and events information.
- Coordinate and oversee content creation across all channels, ensuring a consistent and engaging approach.
- Work collaboratively with colleagues across 2wish to identify, develop and share case studies, stories, testimonials and impact content that support service awareness, fundraising, volunteering and engagement objectives.
- Support the effective use of CRM and digital systems to maximise marketing and communications activity and audience engagement.
- Analyse, monitor and report on marketing KPIs, digital performance and audience engagement, using insights to inform future planning and continuous improvement.
External Communications & Profile
- Raising Develop and deliver publiefacing communications and campaigns that increase awareness, understanding and engagement across Wales and England.
- Work closely with the Director of Income & Engagement and wider leadership team to identify opportunities to raise the profile Of 2wish and its services.
- Develop and maintain positive working relationships with key external stakeholders, including supporters, partners, media contacts and sector organisations.
- Manage relationships with external suppliers, designers, printers, media contacts and other marketing partners to support the effective delivery of campaigns and communications activity.
- Support the development of communications that position 2wish as a trusted and compassionate organisation with expertise in supporting those affected by the sudden death of a child or young person.
- Planning, Collaboration & Evaluation
- Work collaboratively with colleagues across 2wish to support service awareness activity, fundraising campaigns, events, volunteer recruitment and organisational initiatives.
- Support the delivery of awareness raising, engagement and income-generating campaigns in partnership with support services, and fundraising teams.
- Contribute to operational planning and budget management, ensuring marketing resources are used effectively and deliver value for money.
- Monitor, evaluate and report on the performance and impact of marketing and communications activities, recommending improvements where appropriate.
- Ensure all marketing and communications activity complies with relevant legislation, organisational policies and sector guidance, including data protection, safeguarding, fundraising regulations and brand standards.
- Prepare reports, presentations and updates as required for senior leadership, committees and other stakeholders.
General Responsibilities
- Organise and manage own workload, time and administration effectively.
- Undertake training and development opportunities relevant to the role and proactively support the development of team members.
- Attend internal meetings, events and activities as required.
- Attend occasional evening and weekend events in support of 2wish.
- Contribute to the organisation's social media activity.
- Show respect and sensitivity to the cultural, religious and personal beliefs of the families and communities supported by 2wish.
- Adhere to all organisational policies and procedures including Safeguarding, Confidentiality, Data Protection, Health & Safety and Lone Working.
- Undertake any Other duties commensurate with the role as reasonably required.
You will be subject to regular performance review, which will incorporate assessment of objectives, responsibilities and performance against the duties outlined within this job description.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.
You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.
WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.
You do not need to have all the answers.
We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.
This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.
Key Responsibilities
Engagement
- Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
- Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
- Provide emotional and practical support, listening and helping people feel heard.
- Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
- Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
- Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
- Help people identify their own goals, strengths and next steps.
- Support or co-facilitate peer, recovery or wellbeing activities where appropriate.
Practical support and navigation
- Provide clear, accurate information about local treatment, health, housing, benefits and community services.
- Introduce people to co-located services at WSUP and help them understand what each service can offer.
- Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
- Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
- Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
- Advocate for people when stigma, exclusion or difficult processes create barriers to support.
- Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
- Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation.
- Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.
Recording, safety and outcomes
- Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
- Complete triage/ONS4 wellbeing monitoring at the agreed stages.
- Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
- Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
- Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
- Contribute to support plans, case reviews and multi-agency discussions.
- Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent.
Working with co-located services
- Welcome and introduce people to visiting and co-located professionals.
- Help guests prepare for conversations with treatment, housing, health, benefits and other services.
- Share relevant information in line with WSUP policies and procedures.
- Follow up agreed actions and help guests understand what will happen next.
- Avoid taking over duties that belong to specialist, statutory or treatment providers.
Person Specification
Essential skills & experience
- Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
- Ability to build trusting relationships with people who may have had poor experiences of services.
- Good listening, communication and practical problem-solving skills.
- Ability to explain information clearly and support people to make their own choices.
- Ability to work positively with colleagues, co-located services and external partners.
- Ability to maintain clear professional boundaries.
- Ability to recognise and respond to safeguarding and risk concerns.
- Ability to organise a varied workload and keep accurate records.
- Commitment to equality, inclusion and non-judgemental practice.
- Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed.
Desirable skills & experience
- Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
- Peer mentor or peer support training or qualification.
- Experience of helping people access treatment, health, housing or community services.
- Knowledge of local services in Greenwich or South East London.
- Basic computer skills. Training and support can be provided.
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
