Bristol, City of Bristol (Hybrid)
£24,380 per annum
Permanent, Full-time
Job description

About the opportunity

Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in Bristol. You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
As the Bristol Programme Coordinator, you will also support the recruitment of volunteer tutors, manage the tutor sign up process, deliver training for tutors, develop relationships with schools including their Senior Leadership Team and subject teachers, collect data for monitoring and evaluation purposes, and work with other internal teams on business development opportunities.

Place of work: On most days, you will be required to work in Action Tutoring's partner schools in Bristol as well as working from home between programmes. Travel costs to schools will be paid.

Contract and working hours: Full time (37.5 hours per week) permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. We would consider 30 hours/4 days a week for the right candidate.

Start date: Mid September 2022, if possible

Closing date: 9am, Sunday 7th August 2022
Interviews: 12th and 15th August 2022

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.


Duties and responsibilities

  • Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
  • Support the Action Tutoring Recruitment Team with focused recruitment of volunteer tutors.
  • Manage the tutor sign-up process to assign tutors to upcoming tutoring programmes, working with the Volunteer Recruitment Coordinator on local volunteer recruitment.
  • Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
  • Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
  • Work with the Bristol Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
  • Proactively report to the Bristol Programme Manager on the details of Action Tutoring’s operations in your partner schools.
  • Any other ad hoc responsibilities as deemed relevant by the CEO.


Person specification

Qualifications criteria:

  • Undergraduate degree (or equivalent experience).
  • A*-C in maths and English at GCSE (or equivalent experience ).
  • Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

  • Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
  • This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.

You will be likely be more successful in this role if you have:

  • Experience of working with young people and/or project management.
  • Experience in costumer service roles.
  • Evidence of an interest in education and/or the third sector would also be an asset.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.



  • Hybrid working
    • We offer a flexible combination of office and home based working.
  • Holiday
    • 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days).
  • Flexitime and TOIL
    • We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
  • Team away days
    • The whole team across the UK gets together three times a year.
  • Pensions
    • We have a workplace pension scheme with a 3% employer contribution.
  • Culture of celebrating
    • Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
  • Knowledge-sharing
    • Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
  • Socials
    • Team socials around team days, regular bring-and-share team lunches and other activities.
  • Proofreading Team
    • As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
  • Ad hoc projects
    • Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.


How to apply

Please submit here a CV and outline in a letter (max one page of A4):

  1. Your ability to 'spin different plates' simultaneously, including clear examples of past experiences.
  2. Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences OR Your experience of managing diverse stakeholders, including clear examples of past experiences.
  3. Tell us about how our organisational values are in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.

More about Action Tutoring

Action Tutoring is a national education charity supporting disadvantaged young people to achieve a meaningful level of academic attainment. Thi... Read more

Posted on: 01 July 2022
Closed date: 31 July 2022 at 09:00
Tags: Volunteer Management

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