Admin Jobs

Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us 
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:

• Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
• Experience of working with a team of  volunteers or as a volunteer.
• Experience of working directly with a diverse range of clients or service users.

This post is subject to enhanced vetting and barring check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Part-time - 21 hours per week

Would you like to take on an interesting and varied finance role and be part of a community mental health charity?

We’re looking for someone with at least a year’s accounting experience who is able to meet deadlines to join our small but vital finance team.

Among other tasks, you will be processing invoices and payments, reconciliations, and administering salaries.

For further information and to apply, please visit our website.

Closing date: Friday 17th May 2024 at 5.30pm

Interview date: Wednesday 29th May 2024

35 hours per week

Together Active is looking for a dedicated and skilled Administrative Officer to join our team. This pivotal role supports the smooth and efficient operation of our organisation, enabling our staff to focus on promoting physical activity and health and wellbeing across Staffordshire and Stoke-on-Trent. If you have a flair for organisation, a passion for detail, and a desire to make a meaningful impact, we want to hear from you!

What You’ll Do:

• Streamline Administrative Processes: Enhance the efficiency of our administrative functions, ensuring that all tasks are completed swiftly and effectively.
• Manage Vital Documentation: Oversee the organisation and filing of important documents and data, maintaining impeccable records that support our operations.
• Support Team Efficiency: Provide comprehensive administrative support to ensure that our team can focus on their core responsibilities without administrative burdens.
• Event and Meeting Coordination: Play a key role in organising events and meetings, from logistics to onsite assistance, ensuring successful and smooth operations.
• Communications Management: Handle our primary email communications and liaise with various partners to streamline processes and responses.
• Enhance Office Environment: Contribute to the overall maintenance and coordination of the office environment, ensuring a functional and welcoming space for the team.

Who You Are:

• An organisational star with proven experience in managing a wide range of administrative tasks.
• A communicator who thrives on interacting with different people and solving problems.
• Independent and initiative-taking, comfortable with managing your workload and making decisions.
• A team player who values diversity and inclusion, and contributes positively to team dynamics.

Why Join Us?
Make a Difference: Play a central role in enabling our team to enhance community health and wellbeing.
Grow Professionally: Gain valuable experience and skills in a supportive and dynamic environment.
Be Part of a Mission: Join a team that is passionate about active living and improving community health, with a vision to design out inactivity.

We Value Diversity:
At Together Active, we believe that diversity enhances our team and our impact. We encourage candidates from all backgrounds to apply, especially those who believe they can bring unique perspectives and experiences to the role.

Are you interested in working for a charity aiming to improve evidence for better health and social care in the UK? Are you a self-motivated and highly organised person? Do you enjoy developing effective working relationships within and across teams? If so, come and join the team at the Nuffield Trust.

You may have prior experience in an administrative or team coordinator role. More importantly, you will possess exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the team (including Directors and Deputy Directors) with diary management, travel arrangements, accommodation, conference registrations, and expense claims.
• Organising and supporting relevant internal and external meetings, including a regular programme of lunch time learning sessions.
• Providing administrative support for research and policy project work, including proofreading, collating, data entry and maintaining electronic files as required.
• Working with other operational team members to provide general support across the Nuffield Trust.

We’d really like to meet you if you:

• Enjoy working flexibly and having the opportunity to carry out a wide range of tasks.
• Work calmly under pressure and to tight deadlines.
• Have strong IT skills, particularly Microsoft Office.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines. 

This is a full-time post but part-time/flexible working will be considered.

To learn more about the role and to apply, please go to The Nuffield Trust Website via the apply button and complete the online application process.

Closing date: Monday 6 May 2024 at 23:59

Interview date: Tuesday 14 May 2024

Please note that the diversity monitoring questions are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your statement of suitability for the post.

Candidates may be asked to complete a short competency test as part of the assessment process.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marital/civil partnership status, pregnancy, race (including colour, nationality, ethnic or national origin), religion/belief, sex, or sexual orientation.

Strictly no agencies.

The Trust is delighted to be recruiting for a HR Manager to join our passionate enthusiastic Team. Reporting to the Director of Finance and Operations the post holder will be responsible for all HR related matters and ensure that Managers can develop to their full potential by upskilling, coaching and providing advice.

The HR Manager is a newly created position reflecting the growth in Trust activities over recent years and the need for a dedicated resource to ensure Trust needs are met as we continue to grow and evolve. This is a great opportunity to be involved in shaping and embedding HR Strategies across all Teams of the Trust.

The successful candidate will be qualified to CIPD level 5 and have proven experience in HR policy and practice. Charity experience would be advantageous however this is not essential. 

As an employee of Wiltshire Wildlife Trust you will have access to a huge range of benefits and support, including but not limited to:

· Employer pension contribution up to 7.5% 

· Group risk insurance – death in service and income protection

· 27 days annual leave increasing to 30 days in your fifth year of service plus public holidays (pro-rata)

· Staff discount at Dragonfly Cafe

· Free tea and coffee

· Head office in town centre with parking

· Cycle to Work Scheme

· Training and development opportunities

· Confidential Employee Assistance Programme (available 24/7, 365 days a year)

· Two staff wellbeing days per annum

Closing Date: 9am on Monday 15th April 2024 with interviews held on Friday 19th April 2024

(Please note we are only able to accept applications via our application form and when completing the form please ensure you use the ‘supporting statement’ section to evidence how you believe you meet the essential and desirable criteria detailed in the Job Description. This information will be used in our short-listing process).

 

The Role

We are looking for a coordinator to carry out the delivery of our Vocational Qualifications and Funded Modern Apprenticeship Programmes.

The role includes course and funding administration, communication with students and teaching staff, registration with external bodies, and maintenance of student records.

This post requires essential knowledge of IT with a clear understanding of data input and good data management principles, attention to detail and the ability to follow strict timelines in accordance with our funders, as well as adhering to contract requirements. You must be knowledgeable in using Microsoft office packages, be keen to learn various administrative procedures and to use database systems, both internal and external. We also require good communication and organisational skills.

We continuously recruit students for our various programmes throughout the year, so the successful candidate will have a flexible approach and the ability to prioritise. We are a small organisation so the ability to work independently and to self-motivate is essential, as well as being a supportive member of a small admin team.

About Us

Training for Care is an educational not-for-profit organisation delivering vocational training and short courses in Social Care and Childcare. We have a long history of providing high quality learner focussed training to all levels of staff in the sector and we work with a variety of organisations, from the public, private and voluntary sectors.

Training for Care is based in Edinburgh and delivers training throughout Scotland.

Hours/Salary

This post is part time, 28 hours per week. We can offer a hybrid approach, however 3 days in the office environment is preferred (EH7 5QY)

Salary: £25,000 Pro Rata (Full-Time Equivalent (FTE))

Closing date: Friday 3rd May 2024.

PA to SLT (Senior Leadership Team)

Job Title: PA to Senior Leadership Team (SLT)

Contract: Permanent

Hours: 22.2 hours per week (0.60 fte)

Location: Remote/Home working

Salary: Grade C £ 16,888per annum - £19,511per annum (£28,148 - £32,519 pro rata) depending upon experience plus 8% employer pension contribution (pro rata)

We are looking for a highly organised and motivated individual to provide an excellent PA service to our Senior Leadership Team and Chief Strategy Officer (CSO).

You will have previous experience as a personal assistant working within a busy team. You will be skilled in using all Office applications as well as in prioritising and supporting multiple people simultaneously.

You will work independently but also be part of the CEO Office team and will be key to contributing to our wider purpose of saving butterflies and moths.

If you are excited about the prospects of working for a leading wildlife charity, please read through the job description and person specification, to see if you have the right skills to join the team. Please visit our website to learn more about Butterfly Conservation.

Candidates must have the right to work in the UK.

Closing date: Midday Tuesday 07 May 2024

Interviews will take place on Friday 17 May 2024

(either via Teams or Zoom)

No Agencies please

REF-213 381

Sightsavers is looking for a monitoring, evaluation and learning (MEL) professional with advocacy experience within an NGO/INGO to support monitoring advocacy work across the organisation. This is a 9 month fixed term contract to cover parental leave.

Location: Kenya - Nairobi / remote, Ghana - Accra
ontract: 9 month Fixed Term Contract
Hours: Flexible/ part time / full time.

The role of Global Advocacy Monitoring Adviser can be full time (35 hours, Monday – Friday) or part time (ideally 28+ hours, flexible.) with some flexibility around hours worked. 

Responsibilities

About the role 

We are looking for an experienced monitoring, evaluation, analysis, and learning professional with strong understanding and experience of advocacy within an NGO/INGO. You will play a key role in ensuring advocacy in Sightsavers is monitored effectively, and input on Sightsavers strategic data analysis. Building on Sightsavers existing advocacy data systems, you will ensure effective data collection, visualisation and analysis; ability to develop dashboards using PowerBI would be of particular interest, although this is not essential. 

Key duties will include:

• Delivering systems for collecting, managing, and analysing information about national advocacy
• Lead on the coordination of Sightsavers’ Voluntary Stakeholder Review of SDG implementation
• Strengthening systems for sharing lessons about what works and identify challenges that are faced by multiple countries
• Engaging in internal Policy and Global Advocacy and organisational processes

The post holder may be expected to travel internationally once or twice within the 9-month contract.

This is a varied role, please read the job description for full details.

Skills and Experience

Knowledge, Skills and Related Experience:

Essential

• Degree or higher in a Social Science, or equivalent working experience
• Experience of supporting national advocacy within a global advocacy strategy within INGO/NGOs
• Significant experience of monitoring, evaluation, and learning within an INGO context
• Experience working with data management information systems and applying data analysis/statistical techniques to data
• Knowledge of current issues and best practice in development particularly in advocacy monitoring and evaluation
• Ability to influence organisational strategy and promote change internally
• Ability to develop and implement effective advocacy plans and MEL systems
• Effective communication and relationship building skills with internal and external audiences

Desirable

• Experience of advocacy is essential for this role. Advocacy within human rights, and/or advocacy at an international level, would be desirable, although not essential.
• Ability to develop and manage data visualisation, notably creating Dashboards in PowerBI
• Expertise in building staff capacities to develop and deliver effective advocacy monitoring strategies
• Experience of working effectively as part of an international team 

Next Steps 

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

We anticipate that remote interviews will take place from mid-May and the evaluation process will include a two-stage interview.

Closing date: 29 April 2024

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Are you passionate about making a difference for volunteers by helping them to get the best out of their volunteer experience? Are you highly motivated and capable of working on your own initiative? This is an exciting opportunity to shape the future of volunteering across a range of delivery activities which look to protect the environment and enhance people’s skills.

Job Title: Volunteer Recruitment Lead

Location: Groundwork Offices, Wrexham

Responsible to: Head of HR & Governance

Responsible for: Volunteers

Number of hours per week: Part time – 21 hours a week (with occasional weekend and evening work)

Salary: £14,196 (£25,350 FTE)

Purpose of the job: This role will be key in driving forward the group’s volunteer strategy, which at its heart will be our commitment to making sure volunteers feel valued and appreciated. Recruiting volunteers and building and maintaining relationships with a wide range of regional volunteer sources, will be critical to the success of this role.

Closing Date: 29/04/2024 @ 12pm

Interviews: TBC

For further information about the role, please see our website.

We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.

Salary: £18,058.62 (£28,216.60 per annum, pro-rated)

Location: Remote, homeworking, occasional travel to London 2-3 times a year may also be required.

Contract: Permanent

Hours: Part time working 24 hours per week over 4-5 days

Closing Date: Thursday 25th of April 2024 at 11:30pm

Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.

Do you have an understanding of administrative support processes and good practice and a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? Then join Shelter as an Administrator - Shop Support Team and you could soon be fulfilling your ambition.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Shop Support Team Administrator role sits within our Shop Support Team in the Income Generation directorate at Shelter, you will report into the Shop Support Team Manager.

About the Role

Providing comprehensive support to our Shops and Retail function is what’s required here. You’ll be the first point of contact for staff, customers and supporters and also be responsible for all aspects of the shop supplies orders process - from price checking to placing orders. And, when it comes to finance or new goods admin – like processing invoices, raising new product codes or assisting with stock takes, again we’ll count on you. Ensuring new shops have the necessary supplies and signage, maintaining till number records, updating spreadsheets and managing the shop’s online handbook – all are aspects of this interesting, varied and vital support role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles.

The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives. 

​We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

​About the Role

This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.

​You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.

​Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.

​You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.

​​Closing date for applications: 9.00am Monday 29 April 2024

Interview date(s): 8-10 May

We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.

Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people. 

The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.

Please read full Job Description (attached( before applying

Senior Helpline Advisor

Do you want to make a difference every day? Do you have resilience and adaptability?  Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?

If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)

In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.

Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)

Location: London/hybrid

Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)

Contract: Fixed term until 16th January 2025

Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).

Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.

The Role

As a Senior Triage Officer - Children and Young people’s Service, you will be:

• Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
• Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
• Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
• Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
• Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice

About You

You will need to have the following essential skills:

• The ability to undertake impact and risks assessments and identify appropriate support
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
• Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
• Ability to work independently and as part of a team, sharing, coaching others.
• Good communication skills, both verbally & written and ability to demonstrate empathy

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.

Please note this role is being advertised by NFP People on behalf of our client.

£11.44 PER HOUR £8,923 PER ANNUM

15 HOURS PER WEEK, 8.00AM – 1.00PM MONDAY, THURSDAY AND FRIDAY

HERTFORDSHIRE

We have an exciting part-time vacancy within our exceptional front of house team to join us as a Receptionist. Providing a high quality, friendly and professional service you will be the face of St Elizabeth’s to external visitors when arriving to our main reception.

You will:

• Answer incoming calls and direct to appropriate colleagues
• Book meeting rooms and accept, check and organise deliveries
• Organise and sort outgoing and incoming mail
• Set up new starters on our system, ensuring ID badges are provided
• Book taxis for staff and visitors as required
• Be the central point of contact for all St Elizabeth’s staff

About you

The successful candidate will have previous experience in a similar role or environment, and will be an enthusiastic team player with the ability to work closely with the rest of our front of house team, and the confidence to lone work as necessary. You will be approachable and have first-class customer service skills, with a calm and professional telephone manner, alongside good working knowledge of office systems and reception protocols.

Why work for us

Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.

Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

• 23 days’ annual leave per annum – 5 service related day’s accrued up to 5 years of service (based on full time working hours)
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
• *terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity 1176777

You may have experience of the following: Front Desk Coordinator, Office Administrator, Customer Service Associate, Administrative Receptionist, Guest Services Coordinator, Front Office Assistant, Client Support Representative, Administrative Support Specialist, Reception Coordinator, etc.

REF-212 860