Admin Jobs
Governance Administrator
Bristol
£25,000 - £27,000
12-month Fixed Term Contract (Maternity Cover)
A new opportunity has arisen for a Governance Administrator to provide comprehensive support and ensure effective administration to our client's committees.
In this fundamental role, your main responsibilities will include a variety of organisational, governance and administrative tasks. You will be on hand to respond to queries and arrange necessary inductions and training, ensuring that their policies are maintained and communicated via a variety of mediums such as agendas, balloting and presentations. With excellent attention to detail, you will oversee the committee structure and membership, ensuring that all documentation and job descriptions are in place and will manage the applications and elections process, scheduling regular committee meetings, compiling relevant agendas and preparing minutes for meetings. As a confident communicator, you will liaise with the Marketing and Communications team to promote governance vacancies, ensuring the process is transparent, inclusive and as simple as possible.
With experience in a similar role, you will be accustomed to managing committees and be able to communicate effectively with people across the organisation, including senior level academic and medical staff. You have sound knowledge of IT systems and will be able to direct, prioritise and manage your own workload. In addition, you will need to evidence handling confidential information appropriately. You will have a proven track record of delivering great customer service and ideally an understanding of corporate governance and in return you will be given the opportunity to expand your skills and knowledge in this area.
We are working with a professional body based in central London, who are looking for a Services Coordinator to join their team.
As an organisation they represent almost 20,000 professionals, and promote advisory service, high standards and equality and diversity across the profession; both in the UK and abroad.
As Services Coordinator, you will report into the Senior Services Officer, and play a key role in ensuring the day-to-day delivery of services offered to members. This is predominantly administration based role, where you will be in contact with members, and therefore they are looking for someone who is approachable and able to provide great customer service.
Some of the benefits include
- Up to 31 days holiday
- Up to 12% employer pension contribution
- Hybrid working (2-3 days per week from home)
- Live cover
As Services Coordinator you will
- Maintain the team inboxes.
- Manage incoming telephone and email enquiries from members and affiliated organisations.
- Ensure the direct debit payment system is kept up to date.
- Generate purchase orders.
- Ensure internal and external user guides are kept up to date.
- Support the Senior Services Officer with development work.
- Work with the Senior Services Officer on ad-hoc market research.
To be successful in the role you will
- Have demonstrable administration skills, including time management and strong attention to detail.
- A good understanding of customer service principles.
- Have effective communication skills, both written and oral.
- Have the ability to develop collaborative relationships with others.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. We are winding down our current grant-making strategy, and are reevaluating and developing a new strategy centred around racial, social and economic justice.
In tandem with our strategy review, we are undergoing a comprehensive change process, which includes refreshing our Board and rebuilding our staff team. This transformation extends to the redevelopment of our internal people culture policies and practices with Justice, Equity, Diversity and Inclusion at its heart.
About the role
As the Executive Assistant and Operations Manager at Tudor Trust you will be pivotal in ensuring the smooth operation and effective management of both administrative and operational functions within the organisation.
With a focus on providing comprehensive support to the Board and CEO, the role encompasses a diverse range of responsibilities, including executive assistance, operations management, HR administration, and financial support.
Key Responsibilities
Board and CEO Support
- Provide comprehensive administrative support to the CEO, Chair of the Board and Trustees, including proactively managing calendars, scheduling meetings, and handling travel arrangements.
- Assist in the preparation of reports, presentations, and correspondence.
- Attending meetings for notetaking, to capture actions for next steps.
- Assist in organising events, workshops, and training sessions.
- Coordinate logistics, invitations, and follow-up activities for meetings, and in particular, board and committee meetings.
Operations Management
- Oversee the day-to-day operations of the organisation, including facilities management, office supplies procurement, and equipment maintenance.
- Develop and implement efficient processes and procedures to enhance operational effectiveness and streamline workflows.
- Coordinate with suppliers, contractors, and service providers to ensure smooth operations and timely resolution of any issues.
- Ensure compliance with relevant regulations, policies, and procedures related to health and safety, data protection, and organisational governance.
- Support the review and planning of opening up the use of the building to external stakeholders for social and creative purpose.
- Handle general administrative tasks such as managing office supplies and maintaining SharePoint.
HR and People Administration
- Assist with recruitment processes, including posting job advertisements, scheduling interviews, and candidate communication.
- Coordinate employee onboarding and induction programs, ensuring a smooth transition for new hires.
- Maintain accurate and up-to-date employee records, including personal information, employment contracts, annual leave and sickness absences.
- Support the organisation in implementing policy changes and fostering a positive people culture, addressing routine employee inquiries and offering guidance as needed.
- Liaise with our outsourced HR provider to ensure our HR documentation and records, including employee contracts, policies, staff handbook and compliance requirements are kept up to date.
Financial Administration
- Assist with basic financial tasks, including processing invoices, expense reports, and reimbursements.
- Review all our insurances and support the Head of Resources with the administration of the charity’s bank accounts.
As our organisational change initiatives progress, the EA & Operations Manager role will evolve, facilitated and managed by ongoing reviews conducted in collaboration with the Head of Finance and Resources.
Person Specification
Skills, Experience and Knowledge
- Experience as an Executive Assistant or Administrator.
- Experience in coordinating with suppliers, contractors, and service providers to maintain smooth operations and address any operational issues promptly and effectively.
- Proactive and detail-oriented, with the ability to anticipate and address the CEO's needs
- Forward thinking, organisational and project management skills
- Organisational skills and the ability to effectively manage multiple tasks and priorities.
- Proficiency using Microsoft 365 tools, including PowerPoint, excel, SharePoint and teams,
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
- Understanding of best practices in operations administration, including facilities management, procurement, and health and safety regulations.
- Discretion and ability to handle confidential information.
- Knowledge of / interest or understanding of Justice, Equity, Diversity, Inclusion and Belonging.
At Tudor Trust, we value and celebrate the differences that make us who we are. We respect the unique differences that each individual brings to the table, whether it's age, cultural heritage, disability and mental health, ethnicity, race, gender, gender identity and expression, sexual orientation, or social background.
Tudor Trust is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are particularly interested in applications from people from all backgrounds.
If you would like to apply for this role, please submit a CV and supporting statement outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.
The client requests no contact from agencies or media sales.
Executive Support Officer
Contract: Permanent
Hours: Part time, 2-3 days per week subject to your availability
Salary: £25,454 (pro rata to 2 days - £10,181.60; 3 days - £15,272.40)
Location: Holyoake House, Manchester
We are delighted to share this new and exciting opportunity for an Executive Support Officer to join our dynamic organisation.
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops.
As Executive Support Officer, you will provide executive support in a one-on-one working relationship, undertake a variety of special projects for the CEO, working independently from conception to completion.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Core responsibilities
We invite all interested parties to learn more about the role and our organisation within the recruitment pack, which can be downloaded from the recruitment documents section.
- Undertake a variety of special projects for the CEO, some of which may have organisational impact.
- Independently gather research for the CEO and translate the findings into completed written and visual reports.
- Undertake data analysis where needed.
- Lead on the end-to-end project management of projects from the CEO.
- Present findings, data and reports to key stakeholders as needed to gain organisational backing to pursue funding and strategic opportunities.
- Edit and prepare Board papers and presentations for the CEO in advance of Board meetings and working groups.
- Provide detailed briefs for the CEO in advance of key meetings and events.
- Maintain a high degree of confidentiality regarding issues concerning members of staff and all stakeholders, and those of organisational and strategic importance.
- Organise workload and prioritise daily using own initiative and knowledge of the work with minimum supervision from the CEO.
- Anticipate the CEO’s needs and exercise judgement based on those needs understanding the politics of a situation and understanding how the organisation functions.
- Ensure the timely preparation and delivery of all briefing information and preparing papers and presentations required by the CEO.
- When required, take accurate notes of meetings, ensuring that matters arising are dealt with by the appropriate person within agreed timescales.
- To undertake other appropriate duties and responsibilities as required from time to time.
Essential skills:
- Administration experience
- The ability to proactively manage and coordinate conflicting priorities, work independently, and meet deadlines
- Handling sensitive situations, recognising confidential issues and dealing with them appropriately
- Attention to detail, good organisational and administrative skills
- Excellent verbal and written communication skills with the ability to prepare clear correspondence, minutes, reports and briefing papers
- Highly developed IT skills with the ability to use a variety of computer systems, and proficient in Microsoft Office applications
Benefits
At Co-operatives UK we are a mindful, inclusive, and equal opportunities employer. As an organisation that is owned and controlled by its members, we put our people at the forefront of all that we do. We offer:
- Flexible working options
- Pension scheme
- Discounted travel to work scheme
- Employee wellbeing assistance programme including free eye tests
- Personal and professional growth and development, including coaching
- Trade union
To apply please follow our application process and complete the application form on our website.
Application deadline: Midnight, Wednesday 10 April 2024
Interviews: Week commencing 22 April 2024, in Manchester.
The client requests no contact from agencies or media sales.
We have three 12 month, fixed term contract opportunities within our Knowledge and Learning team within the Scotland Directorate.
These are exciting opportunities to join our small team as a Knowledge and Learning Officer, working on a variety of projects to provide informed insight on a range of grant-making themes.
As part of our Knowledge and Learning Team here in Scotland, you will work alongside Funding, and Communication and Engagement teams, as well as Knowledge and Learning colleagues across the UK. The role is flexible and varied, responding to the needs of colleagues and stakeholders to lend research or policy expertise, facilitating engagement events and sharing findings and recommendations.
A key aim of this work is to gather and analyse qualitative and quantitative data from our funding programmes and the policy landscape to shape funding decisions and priorities.
• You will be able to see the ‘bigger picture’ of our grant-making work and apply creative approaches to identify and embed learning across geographic and thematic areas.
• You will have sound critical thinking, thematic analysis and research skills and an ability to convey effective, impactful information for a variety of audiences.
• You will be sensitive to ethics in research design and implementation.
As part of the role you will host and facilitate learning events, both in person and online, and therefore you’ll have sound facilitation and networking skills. Occasionally you will have the opportunity to work with grant-holders, external partners and other funders, requiring excellent communication and relationship-building skills.
• You will be collaborative in nature and enjoy working proactively and in partnership with colleagues across the fund. An open, supportive and flexible team working approach is necessary.
• You will be adept at managing a busy and varied workload.
• You will often be responding to short notice requests for information and guidance, while balancing longer term research/report writing and presentation.
• You will be curious to explore and test new ideas and ways of working, to ensure our funding reaches those at greatest need. As such an awareness of public policy, Equity, Diversity and Inclusion (EDI), and participation methods would be useful.
• Familiarity with digital communication tools would be advantageous.
Interview Date: Week commencing 22nd April in Glasgow
Location: This role is based in our Glasgow office, however we have a flexible, hybrid approach to working. The role will entail occasional travel and potentially overnight stays. Should you have a question on work pattern, please ask.
Essential criteria
• Experience of gathering and sharing evidence to inform learning, including applying qualitative research methods and techniques.
• Strong communication and facilitation skills, with experience of holding discussions that enable a range of people to share and discuss ideas.
• Excellent report writing skills, and an ability to present information in an engaging and creative way.
• A supportive, and responsive, team player with experience of working collaboratively and in partnership to deliver objectives.
Desirable criteria
• An understanding of quantitative research methods, and how they can be used to support qualitative analysis of data.
• Familiarity with digital tools that support and enhance how information is captured and conveyed.
• Relationship management skills and ability to develop a range of stakeholders and networks to widen the reach of your work.
• Knowledge or awareness of the context of the third sector, and key policy and contextual trends which impact communities across Scotland and the UK.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
The client requests no contact from agencies or media sales.
The ideal applicant will have previous experience of working in a training/events or administration role. Experience of database management and associated reporting is essential, Salesforce experience is desirable but not essential as training will be given. Excellent Microsoft Office skills, attention to detail and a superb telephone manner are all essential.
Duties and Responsibilities:
- Schedule and monitor administration of all aspects of training courses including associated online training and registrations for all UK and international programmes as well as In-House training courses
- Responsible for registration and confirmation of delegates on public courses and ensuring that all joining instructions are sent
- Responsible for informing relevant delegates on cancellation of any public courses
- Answering any potential client queries on public training and providing information on course content, locations and availability
- Sourcing tutors for public training courses
- Sourcing suitable venues for public training dates
- Administration of eLearning LMS setting up new users, cancelling users and working in conjunction with developers on any issues arising
- Provide cover for other team members when required
- Booking accommodation and travel for tutors for training
- Process all public tutor/venue invoices through the Purchase Order system before passing to finance for payment
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.