Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role
Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.
At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Supporter Services Assistant to join our friendly and committed Fundraising team.
This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.
You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.
Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.
Key responsibilities:
· Responding to supporter enquiries by phone, email and post
· Processing donations and setting up direct debits
· Maintaining and updating supporter records using our CRM systems
· Sending thank you letters and supporter communications
· Supporting data imports, exports and database hygiene
· Handling supporter complaints with care and professionalism
What we’re looking for:
· Experience in customer or supporter care
· Excellent written and verbal communication skills
· Confidence using databases and Microsoft Office
· Strong attention to detail and a high level of accuracy
· Empathy for supporters and a commitment to our cause
· A calm, friendly and solutions-focused approach
Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.
Why join us?
You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.
We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.
Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.
Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Colchester, Essex
Outreach Support Worker – Empower People to Live Independently and Thrive
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.
We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Braintree and Uttlesford area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.
What your day might look like
What makes this role special
Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.
You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.
Could it be you?
We’re looking for someone who:
What you’ll get in return
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Closing date: 11th June 2026 at midnight.
Interviews will be held in person on the 18th June at our Pitsea or Colchester Octagon office.
Moving Medicine Patients Project Coordinator - Job Description
Office and home based - Hybrid Working
With occasional travel for meetings, events or project delivery across the UK
Role Purpose
The Moving Medicine Patients Project Coordinator will support the delivery and coordination of nationally significant, cross-sector programmes aimed at reducing barriers to physical activity for people living with long-term health conditions.
The role works across major national projects, including the Sport England-funded Moving Together project and the FSEM and Nuffield Health partnership project focused on person-centred care pathways.
The postholder will coordinate project activity across health, physical activity, policy, academic and community sectors, supporting stakeholder engagement, governance, communications, events, evaluation and delivery.
This is a fast-paced, multi-partner role requiring organisation, initiative and the ability to maintain momentum across complex workstreams, contributing to wider systems-change efforts to improve access to physical activity and reduce inequalities.
Duties
· Coordinate day-to-day project activities across multiple projects and partners
· Schedule and manage meetings, events and stakeholder engagement activity
· Prepare agendas, take minutes and track actions from governance meetings
· Maintain project documentation including plans, trackers and reports
· Support communications outputs such as newsletters, briefings and stakeholder updates
· Assist with delivery of workshops, webinars and engagement sessions
· Liaise with partners, suppliers and stakeholders to ensure smooth delivery
· Support financial processes including invoice tracking and budget monitoring
· Contribute to evaluation activity, including data collection and feedback processes
Responsibilities
Project Coordination & Delivery
Stakeholder Engagement & Partnership Working
Events & Engagement
Communications & Resources
Evaluation & Reporting
Governance & Administration
Accountabilities
Job Attributes / Skills / Requirements
Essential
Desirable
Personal Attributes
Qualifications
Essential
Educated to HND level or degree (or equivalent professional experience) in public health, sport, project management, healthcare, communications or a related field.
The client requests no contact from agencies or media sales.
We are recruiting a Play and Events Coordinator to join our team. This role will be responsible for coordinating our commissioned Theatre in Education school tours in Scotland, London and Northern Ireland, as well as coordinating other DSMF fundraising, networking and information-sharing events.
Suitable candidates will:
The Job description, person specification and application form are available below. Please click 'how to apply' to view the application form.
Please share with anybody you think might be interested in joining our brilliant team!
Interviews are likely to be held on Tuesday 30th June.
The client requests no contact from agencies or media sales.
Prospect Research Officer
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience
Contract: Permanent
Reporting to: Corporate and Philanthropy Partnerships Manager
About Us
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.
About the Role
Lincs & Notts Air Ambulance are looking for a proactive and analytical Prospect Research Officer to join our team and play a vital role in supporting income growth.
This is an exciting opportunity to work at the heart of fundraising strategy, identifying and researching prospective supporters across corporate organisations, high-net-worth individuals, and trusts & foundations.
Your insight will directly influence fundraising success—helping teams prioritise opportunities, strengthen relationships, and secure vital funding to support lifesaving services.
Our Benefits
*On completion of probationary period.
Closing date: Friday 12th June 2026
Interview date: Week commencing 22nd June 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
A full driving licence and access to a vehicle (or equivalent) is required for this role.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London.
Key purpose of the Billing Coordinator is to:
The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.
Candidates must have strong IT and organisational skills with experience of working within a legal aid practice.
Please download our job pack for additional details about the role and the level(s) of experience we are looking for.
*Full-time or part-time hours will be considered for this role.
The client requests no contact from agencies or media sales.
An exciting full time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
WorkWell Personal Budget Co-ordinator
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Contract: Fixed Term Contract to 31st March 2027
Hours: Full Time, Monday to Friday 9.00am-5.00pm
Based: in our Peterborough office with hybrid working option and some travel across South and East Cambridgeshire
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service and the Role
The Work Well program supports people who are struggling to maintain employment or have recently lost their employment due to health challenges.
Work Well Coaches may request the allocation of a personal support budget, this post holder will ensure that individual budgets and the fund as a whole are managed within the parameters of the project.
Working across the Work Well Team, other stakeholders and the CPSL Mind Finance Team, the post holder will monitor spending against personal support budgets, including matching of invoices or receipts to individual spends. They will monitor the total allocation of personal budgets and prepare monthly invoices to the program funders, alongside additional administration, research of and procurement of services and reporting across the county.
Closing date: Ongoing.
We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunities employer and welcome applications from all sections of the community and those with their own lived experiences of mental health challenges.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.
The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.
Responsibilities:
Operations support
Programme and Communications support
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Person Specification
Nice to haves:
Qualities that are a good fit for our team
Please note that applications submitted without a cover letter that is related to this role will not be considered.
Harnessing professional skills for social good
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Casual Assistant
Ref: LL/26/05
£14.80 per hour
Casual worker on “zero hours” contract
St James’s Square, London SW1
About The London Library
For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.
We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7,500 members and charitable turnover of circa £5m per year.
About the role
We are looking for a Casual Assistant to support the effective day-to-day operation of the Library by assisting in one or more of the following areas
- Circulation and Stack Management
Shelving and maintaining the book collection, helping members use the Library and its facilities
- Events
Supporting evening and weekend events
- Building and Facilities Management
Contributing to the safety and security of the premises
Please indicate in your application, the area you would prefer to work in.
About you
· We are looking for a reliable and proactive individual who enjoys working with people and takes pride in delivering excellent service, who can:
· Provide excellent front-line customer service to members and visitors
· Support circulation desk and reading room activity, including answering enquiries
· Shelve, retrieve, and organise books within the Library’s collection
· Assist with tours for new and prospective members
· Support evening and weekend events (set-up, ushering, guest support, bar service)
· Help maintain the safety and security of the building, including basic facilities and CCTV monitoring
· Assist with general operational tasks across the Library as required
· Assist with tours for new and prospective members
You will have:
· Experience in a customer-facing role
· Strong communication skills (in person, written and on the phone)
· Good general IT skills (e.g. Microsoft Office and ability to learn new systems)
· A flexible, team-oriented approach with a willingness to support different areas of work
· Good attention to detail and the ability to work efficiently and accurately
· Experience working in a library, cultural institution, or similar environment
· Experience supporting or delivering events
· Familiarity with library systems or stock management
Personal qualities we value:
· Friendly, polite, and approachable manner
· Reliable with good timekeeping
· Organised and methodical
· Self-motivated and adaptable
· Comfortable undertaking physical tasks (including lifting and shelving books)
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you’re passionate about delivering an exceptional Library experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!
To Apply
Please visit our website & complete an application form including the Library's equal opportunities monitoring form.
Deadline: Monday 15 June 2026 @ 12:00 noon
The Library welcomes applications from all sections of the community - all applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
We are seeking an experienced and passionate People & Culture Manager to lead the delivery of a high-quality, people-focused service. This is a key leadership role responsible for shaping an inclusive, values-driven culture while ensuring effective people operations across the organisation.
You will oversee the full employee lifecycle, provide expert advice to managers and senior leaders, and drive initiatives that enhance employee engagement, wellbeing and organisational development. In addition, you will lead a newly established central operations function, bringing together customer services and administration to deliver a seamless and efficient support service across The Union.
About You
We are looking for a proactive and collaborative professional who is passionate about people and culture. You will bring:
Why join us?
For more information and to apply, visit our website via the ‘apply’ button.
Application Closing Date: 11:59pm on Thursday 18th June 2026
Hours: 36 hours per week
Contract: 3 years fixed term
Location: Surbiton/London (with some Hybrid working)
About the Role
Lead delivery of a schools programme supporting young carers and building partnerships across education settings.
Key Responsibilities
Further information about the role can be found in the Recruitment Pack.
To apply, please complete the attached Application Form.
Closing date: Monday 15th June 2026.
Interview date: W/C 22nd June 2026.
Make a difference to Young Carers in Kingston.
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.
We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.
The Role
SEO Europe was launched in 2021, with its first France programme piloting in 2023. As we continue to grow our presence and impact in France, we are looking for a highly motivated Programme Coordinator to support the development and delivery of our student programmes and outreach initiatives.
We have a strong focus on gender balance and social inclusion and are seeking someone who is passionate about helping more female students and other underrepresented students from low-income backgrounds build successful careers in competitive industries, particularly within finance and investment management.
As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries, and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events.
In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care.
We are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential.
This position offers substantial responsibility and opportunities for professional advancement.
If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as:
SEO Potenti’ELLE events: Celebratory events showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.
France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access to internship opportunities at top investment banks, asset managers and alternative investment funds.
SEO Europe Finance Academy: A 1-month immersive event taking place online and in Paris, and designed to educate and train students intending to secure summer and off-cycle internships, while providing authentic exposure to top employers and demystifying the industry landscape and application process.
Student Outreach: Implementing outreach campaigns to help recruit more students from engineering schools and public universities across France.
Alumni engagement: Help structure and manage alumni engagement initiatives in Paris
Occasional trips to Paris to deliver in-person events and execute our student outreach strategy.
Responsibilities and Accountabilities
There are three main activities within the France team:
Outreach (student recruitment)
Programme Delivery (education and training events for students)
Alumni engagement (event and community management)
The Programme Coordinator will serve as the administrative officer for the France team. You will support the team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events).
You will also play a key role in executing our social media strategy and managing our presence across platforms such as LinkedIn, Instagram and WhatsApp.
Responsibilities include:
Overall administration of student events, ensuring exceptional communication and coordination
Event management, student and partner communication and coordination of all relevant stakeholders
Posting job opportunities on our student portal and creating content for our newsletter
Managing student queries and maintaining relationships
Coordinating outreach programmes and managing our Student Ambassador network
Identifying and onboarding students, while managing relationships with academic institutions and partners
Maintaining working documents, event calendars and reports
Thinking creatively to improve outreach programmes and support social media management
Supporting the France team across programme delivery and partnership initiatives as needed
Ensuring all information and student data is managed in accordance with GDPR guidelines and updated in Salesforce
Running reports to track and monitor programme activity and events through the CRM
Person Specification
Skills and experience
We are looking for a proactive and highly organised individual who is passionate about diversity, inclusion and social mobility. The successful candidate will be comfortable working in a fast-paced environment, managing multiple priorities and building relationships with students, corporate partners and academic institutions.
You should be a strong communicator with excellent organisational skills, a collaborative mindset and a genuine interest in helping students access competitive career opportunities.
Skills and Experience
Essential
Occasional travel to Paris
Project management skills
Interest in Diversity, Equity and Inclusion
Strong understanding of employability skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to use Microsoft Teams and Zoom
Team player with a proactive attitude
Strong communication, organisation, time management and listening skills
Strong business writing and presentation skills
Fluent in both French and English
Desirable
Experience with CRM systems, ideally Salesforce
Experience with databases and data analysis
Outreach and networking experience
Social media management experience
Experience in communications and creating visual content
Previous experience working with charities or associations focused on diversity and inclusion
Experience working with postsecondary institutions or student clubs
Required qualifications
University degree (any discipline)
Candidates without the required qualification will still be considered if they can demonstrate at least one year of relevant and relatable work experience in a similar role.
What we offer?
Annual Leave: 28 days + Bank Holidays.
Enhanced Family Friendly Policy.
Flexible working (2 days in the office) and a lovely office space by Borough Station.
Benefits:
Employee Assistance Programme
And more…
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.
Key Responsibilities
1. Operational & Administrative Support
· Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).
· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.
· Support with provision of data for analysis and insight
· Administer internal systems including intranet content, document repositories and online resources.
· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.
· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..
2. Project & Process Coordination
· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.
· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.
· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.
3. Stakeholder & Customer Service
· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.
· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.
4. General
· Undertake such other duties as the line manager shall from time to time determine
· Demonstrate the values and cultural aspirations of RDA in all work.
· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.
Person Specification
Essential
· Strong administrative and organisational skills with experience managing multiple priorities
· Excellent customer service and communication skills, including via phone, email and digital channels
· High attention to detail and accuracy, particularly in data handling
· Proven ability to deliver against deadlines and service standards
· High computer literacy, including MS Office 365 and CRM/databases
· Ability to use initiative, problem-solve and identify opportunities to improve processes
· Comfortable working in a busy, multi-functional team
· Empathy with RDA’s values, aims and approach
Desirable
· Experience supporting governance, compliance or operational procedures
· Experience with Salesforce, WordPress or other CRM/content systems
· Experience managing stock, orders, or supplier relationships
· Familiarity with training/qualification pathways or membership administration
· Experience working with volunteers or in a volunteer-led environment
· Understanding of disability, equestrian context or charity operations
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.