Permanent jobs

We are seeking to recruit a Service Support Worker to join our multi-disciplinary team supporting young people aged 11–25 with their mental health and emotional wellbeing. This role will enhance our team by providing reception duties and administration and support related to our service areas

Key Responsibilities

• Provide welcoming front of house services for young people, professionals and members of the public
• Provide administration support to the CEO, Operations Manager and our specific service areas
• Undertake duties to help ensure the smooth running of the organisation
• Provide services at times suitable for young people. 
• Predominantly requiring the postholder to be based on site, but may involve some remote work if appointed to a fulltime role
• Keeping records on our salesforce database

About You

• Helpful, friendly and has a professional approach to dealing with people.
• Comfortable positively promoting our services and able to work appropriately within a diverse organisation with a wide range of people in regard to their racial, cultural, religious beliefs, gender, sexuality and socio-economic backgrounds.
• Motivated, proactive and flexible
• Ability to work independently and collaboratively within multi-agency teams
• Interested in working in a hands-on position in the charitable and voluntary sector

Working with Step Forward

We pride ourselves on providing inclusive, flexible, professional and young people friendly counselling and wellbeing support services.  We provide services both in our own purpose built centre and also on an outreach basis in schools and community/ youth settings. 

As Step Forward is a small charity our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.

Why Join Us

Work in a small, dedicated organisation making a difference to children and young people’s lives. Join a passionate and reflective  team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.

Other terms/benefits include:

· 35 hour (FTE) working week

· Generous holiday allowance -28 days per year plus bank holidays (FTE)

· Organisational closure for 3 days between Christmas and new years

· Employer pension contribution of 5%

· Access to enhanced sick leave after probation

· Ongoing learning and development opportunities

· Enhanced maternity/paternity/adoption leave and pay

· Hybrid and remote working potential where organisational requirements allow

How to Apply

Applications should be made directly through our website. Depending on the volume of suitable applications, we reserve the right to close the recruitment process early, so early applications are encouraged.

This is an exciting opportunity to join our team in a role that sits at the heart of everything we do, providing hands-on, high-quality and proactive support across communications, events and operations for the Capacity Group.

You’ll spend your time making things happen. The to-do lists you’ll write and the skillsets you engage will vary greatly. Whether it’s coordinating one of our events, scheduling social media content, keeping our CRM system up-to-date or planning a brilliant staff social for the team, you’ll be the kind of person who spots what needs doing and gets on with it.

We’re looking for someone with a genuine can-do attitude, a team player who thrives on variety, keeps calm under pressure, and relishes completing tasks to a high standard while meeting deadlines. You’ll muck in wherever you’re needed, bringing organisational nous and a spring in your step even on the busiest of days.

Our ideal candidate will be a people person, happy to get stuck in, confident building relationships across the team and with external partners, and excited by the idea that no two days will look the same – because at Capacity, they won’t.

It’s a role with variety and scope to develop as Capacity grows, ideal for someone who wants to grow alongside us.

£12,623 per annum (pro-rata salary, FT pay scale £24,545 to £26,469)

Main purpose of the job

• To support the organisation’s day-to-day finance, HR and impact data administration. This includes maintaining and strengthening financial controls, contributing to monthly and year-end financial processes, and supporting with finance/HR reports as required.
• To collect, manage and analyse data to improve service quality, demonstrate impact, and meet reporting requirements. The post holder will ensure information is accurate, compliant and used effectively to support decision-making, quality assurance and continuous improvement.
• To work collaboratively with colleagues to ensure management information is produced accurately and on time, which will support effective strategic and operational decision-making across the organisation.

Main Tasks

Finance Administration and Financial Control

1. Process income sales invoices, grant claims and associated receipts and payments, ensuring timely receipt of all revenue.

2. Process purchase ledger invoices and associated payments.

3. Calculate accruals, prepayments and internal recharges.

4. Complete bank reconciliations.

5. Maintain and update the organisation’s asset register.

6. Maintain project files in line with funding guidelines.

7. Record cash account transactions, including weekly cash issues to relevant budget holders, ensuring all returns comply with financial procedures.

8. Monitor individual budgets and highlight any issues or concerns to the appropriate colleagues.

9. Liaise with the charity’s auditors and provide information required to support the annual audit.

10.  Assist in the design, management and co-ordination of appropriate finance and administrative systems as required.

11.  Ensure day-to-day financial processes comply with the Financial Procedures Policy.

12.  Contribute to procurement and value-for-money activities.

Impact, Data and Reporting

13.  Support the organisation to collect, analyse and use data to improve service quality, demonstrate impact, and meet regulatory and funding requirements.

14.  Support the development of evaluation frameworks and tools, including surveys, feedback forms and outcome trackers.

15.  Collect qualitative and quantitative evidence, including case studies, feedback and statistics.

16.  Assist with the production of reports for funders, trustees and the Senior Leadership Team, including annual and impact reports.

General Organisational Responsibilities

17.  Carry out general administrative and other duties within the scope and purpose of the post, as required.

18. Promote an equal opportunities culture and ensure fair treatment of all staff, young people and parents/carers, with standards of behaviour based on dignity and respect.

19. Comply with, and support the development and implementation of, organisational policies and procedures, including Equality, Safeguarding, Child Protection, Health and Safety, Confidentiality and Data Protection, reporting all concerns appropriately.

20. Undertake appropriate training as required.

21. Demonstrate a commitment to safeguarding the welfare of children and young people.

22. Promote a positive image of MYL and the wider work of the organisation.

23. Ensure that your conduct, both within and outside MYL, does not conflict with the professional expectations of the organisation.

Manchester Young Lives is committed to safeguarding and promoting the welfare of children and young people. The highest priority is given to following guidance and regulations to safeguard children and young people.

The successful candidate will be required to undergo an Enhanced Disclosure from the Disclosure and Barring Service (DBS)

Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via email or by post to Manchester Young Lives, The Addy Young People’s Centre, Woodhouse Lane, Wythenshawe, M22 9TF. Please ensure you complete the final section of the application from, giving information as to how you meet the person specification. The forms can be found on our website.

This post is exempt from the Rehabilitation of Offenders Act 1974. 

The closing date for completed application forms is 15th of June at 9am.

Supporter Services Assistant

Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role

Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Supporter Services Assistant to join our friendly and committed Fundraising team.

This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.

You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.

Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.

Key responsibilities:

· Responding to supporter enquiries by phone, email and post

· Processing donations and setting up direct debits

· Maintaining and updating supporter records using our CRM systems

· Sending thank you letters and supporter communications

· Supporting data imports, exports and database hygiene

· Handling supporter complaints with care and professionalism

What we’re looking for:

· Experience in customer or supporter care

· Excellent written and verbal communication skills

· Confidence using databases and Microsoft Office

· Strong attention to detail and a high level of accuracy

· Empathy for supporters and a commitment to our cause

· A calm, friendly and solutions-focused approach

Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.

Why join us?

You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.

We are recruiting a Play and Events Coordinator to join our team. This role will be responsible for coordinating our commissioned Theatre in Education school tours in Scotland, London and Northern Ireland, as well as coordinating other DSMF fundraising, networking and information-sharing events.  

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of project and event coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below.  Please click 'how to apply' to view the application form. 

Please share with anybody you think might be interested in joining our brilliant team!

Interviews are likely to be held on Tuesday 30th June.

Hours: 18 hours per week

Contract: Permanent

Location: Surbiton/London (with some Hybrid working)

About the Role

Join our Young Carers Project supporting young people through one-to-one and group work to improve wellbeing and resilience.

Key Responsibilities

• Provide targeted support
• Build relationships
• Support wellbeing
• Monitoring and outcomes
• Maintain records
• Follow safeguarding

Further information about the role can be found in the Recruitment Pack.

To apply, please complete the attached Application Form.

Closing date: Monday 15th June 2026.

Interview date: W/C 22nd June 2026.

Make a difference to Young Carers in Kingston.

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.