Admin Jobs in Greater London
The purpose of your role
A core priority of the People Team is attracting and retaining mission-aligned, talented and diverse individuals to join our Head Office at Police Now. Your role will be key in supporting the People Team and the wider organisation to ensure our people are engaged, motivated and enabled to thrive within their roles. We believe that in doing this we will have the greatest possible chance of achieving our mission of transforming communities, reducing crime and anti-social behaviour, and increasing the public’s confidence in the police service.
There will 3 key parts to your role as a HR & Recruitment Coordinator:
- Supporting the recruitment cycle – Who we bring into Police Now's Head Office (PNHQ) is one of the most important decisions we make in terms of driving forward our mission. You will be closely involved with the complete candidate journey, ensuring candidates feel supported throughout the process. This will include supporting with sourcing applicants, liaising with hiring managers, assessing candidates, and greeting candidates during the interview process.
- Onboarding of new starters – Once recruited it's important that our new starters have the best possible start to their time at Police Now. You will be supporting new starters with their onboarding process, including issuing paperwork & conducting the relevant compliance checks.
- Administrative and project support – Our close-knit team works on a range of exciting projects to ensure the wellbeing of our staff at HQ. You will be providing administrative support to deliver a great service, and collaborate on a wide range of projects including Learning & Development, and our Equity, Diversity & Inclusion Strategy.
Key responsibilities
- Manage email queries and staff/candidate communications through the HR and Careers inbox.
- Assist with reviewing job descriptions and posting job adverts on the relevant advertising platforms.
- Update our Application Tracking System (ATS) to accurately reflect each candidate’s journey and provide feedback to candidates, as necessary.
- Support with organising interview timelines, including liaising with candidates and internal staff, scheduling and preparing interview rooms, greeting candidates and conducting Right to Work checks.
- Prepare onboarding documentation for successful candidates including creating and sending onboarding documents and conducting DBS and reference checks.
- Take responsibility for processing invoices and expenses as required by the team.
- Assist with conducting Telephone Interviews with candidates (training and support will be provided).
- Support with wider People Team administration, for example preparing all staff emails, monitoring yearly calendars and communicating key events to our staff.
- Supporting the HR & Recruitment Assistant Manager to prepare monthly management data for the strategic resources committee.
- Assist with office management/health & safety as required.
- Work closely with the wider team to support with projects across various streams of work including PNHQ Attraction Strategy, Learning and Development and Police Now’s Equity, Diversity and Inclusion Strategy.
Key requirements
We are more interested in the skills you have, and the values you share than experience you have; however we are keen you are passionate about people, and we are looking to see applications from those who have an interest in HR and/or recruitment.
- Motivation and passion for the Police Now mission and values and working within the policing sector.
- Excellent interpersonal skills with the ability to build positive relationships across an agile workplace.
- The ability to organise, plan and manage multiple tasks, deadlines, and priorities, with outstanding attention to detail.
- Proven problem-solving skills, and the ability to work independently as well as in a group setting.
- Excellent communication skills, including verbal and written.
- A genuine passion and demonstrable commitment to Equity, Diversity and Inclusion.
- The ability to quickly learn and understand new systems and processes.
- An understanding of and the ability to handle data with confidentiality.
- A desire for continuous self-improvement.
- Proficient IT skills, specifically including Microsoft Word, Outlook, PowerPoint and Excel.
- Previous HR/Recruitment experience would be advantageous; however, we are keen to see applications from those who have an interest in HR and/or Recruitment.
What you'll get from us
- A bright, airy and modern office in Zone 1.
- Competitive salary of £29,000-31,000 per annum, dependent on experience (inclusive of London weighting)
- Flexible working
- 27 days holiday each year, plus bank holidays
- A range of hospitality discounts
- Sanctus coaching (private mental health coaching for the workplace)
- Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
- Training opportunities for personal development.
- Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)
Additional Information
The closing date for this role is 9am on Tuesday 30th April.
This role will require attending our office in London approximately 2 days per week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in monitoring and evaluation, and/ or administration? Then we would love to hear from you!
The Welcome Directory are currently recruiting for a Monitoring and Evaluation Officer to lead on data collation and analysis and strengthen processes for effectively measuring and evidencing impact. The full Job Description can be found below.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
Senior Helpline Advisor
Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?
If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)
In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.
Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)
Location: London/hybrid
Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)
Contract: Fixed term until 16th January 2025
Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).
Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Senior Triage Officer - Children and Young people’s Service, you will be:
- Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
- Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
- Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
- Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice
About You
You will need to have the following essential skills:
- The ability to undertake impact and risks assessments and identify appropriate support
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
- Ability to work independently and as part of a team, sharing, coaching others.
- Good communication skills, both verbally & written and ability to demonstrate empathy
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.
Please note this role is being advertised by NFP People on behalf of our client.