"Support Worker" Jobs
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer in our profile page
Travel: Occasional, less than once per month
Closing date: 23:59, Wednesday 10 April 2024
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an enthusiastic and confident individual to support our nation office in Glasgow. With experience of providing administrative support for a range of purposes and colleagues, together with knowledge of Health and Safety, Safeguarding and General Data Protection Regulations, you will ensure the office is safe, organised and efficient.
About the role
The Nations Support Officer will support the nation-based team, providing seamless and effective business support to running operations within the nation.
This role will include responsibility for the general management of a nation office, delivering effective and compliant services including day-to-day security, maintenance and health and safety provision within the site.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience of successfully managing ad hoc tasks and small-scale projects in an administrative or similar role, demonstrating knowledge and awareness of Health and Safety, Safeguarding, General Data Protection Regulations; knowing when to escalate issues.
- Experience of working as part of a team, as well as with minimal supervision and using own initiative whilst demonstrating excellent customer service with the ability to remain calm, diplomatic and composed.
- Experience of working in a support role with responsibility for meeting regulatory requirements and providing administrative support to home-based staff or geographically dispersed colleagues and volunteers.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Skills
- Experience of Microsoft Office, including a working knowledge of 365 applications, including Outlook and Excel, and ideally a working knowledge of the following: SharePoint, One Note and Teams.
- General property management experience including environmental management.
- Can demonstrate effective supplier relationships and a customer care approach.
- Excellent planning and organisational skills with attention to detail. A proactive approach and the ability to work on multiple projects/tasks simultaneously.
- Confident to lead relationships and outputs from senior stakeholders, including landlords and able to apply critical thinking in response to issues arising.
- Health and Safety knowledge to conduct fire evacuation training, mandatory checks/implementations, employee on site inductions and conducting event risk assessments.
- An enthusiastic and flexible approach, able to work closely and adaptively with the immediate team and collaboratively across the wider organisation.
- Knowledge and understanding of the Voluntary sector in the Nations and the environment we operate in.
- Knowledge of safeguarding principles and practice. Strong empathy for the needs of volunteers, people with arthritis and staff.
- Able to record and maintain accurate and up to date personal and numerical
- Data with knowledge of General Data Protection Regulations (GDPR).
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: Wednesday 24 April and Thursday 25 April 2024, in person, at the Glasgow office
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Supporter Care & Stewardship Officer
Do you have a genuine interest in building and maintaining relationships? Are you keen to contribute to the delivery of effective supporter journeys and provide efficient and accurate income processing?
Your responsibilities will include acting as the first point of contact for supporters, taking donations by telephone and sending out thank you communications to donors.
Is this role for you?
Ideally, you will have experience of working in a supporter or customer care environment. Experience of working with a CRM database (preferably salesforce) to manage supporter or customer information. You will be friendly, confident and able to build relationships with a wide range of stakeholders.
You will have strong written and verbal communication skills with the ability to communicate effectively across a range of media.
- Full-time, permanent position
- Salary circa £34,000 per annum
- Hybrid working – Tuesday and Wednesday in the London office (EC1A)
Benefits:
- 27 days holiday plus 8 bank holidays
- Pension – 8% employer’s contribution
- Private healthcare insurance
- Employee assistance and wellbeing support programme
- Interest free travel season ticket loan
To find out more, please share your CV with me-
Closing date for applications: 3rd April 2024
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are looking for an empathetic individual to help us deliver an exceptional standard of emotional and practical support to families bereaved of their child or children, working within our beautiful heart-centered environment. You will be part of a dedicated family support team who design, develop and deliver a wide range of safe, innovative, inspiring and therapeutic activities for the families supported by Reuben's Retreat. Responsible for the role of walking side by side with families who are navigating the toughest of times.
Are you looking for a rewarding, fulfilling role where the impact you have on the families being supported is tangible? Then apply to join our beautiful cause.
Full job description & person specification are available to download.
Please submit your current CV along with a covering letter stating how you meet our current values which are:
Authentic
Compassionate
Unique
Trusted
The client requests no contact from agencies or media sales.
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional, less than once per month
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an enthusiastic and confident individual to support our nation office in Cardiff. With experience of providing administrative support for a range of purposes and colleagues, together with knowledge of Health and Safety, Safeguarding and General Data Protection Regulation, you will ensure the office is safe, organised and efficient.
About the role
The Nation Support Officer will support the nation-based team, providing seamless and effective business support to running operations within the nation.
This role will include responsibility for the general management of a nation office, delivering effective and compliant services including day-to-day security, maintenance and health and safety provision within the site.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- It is not likely that fluency in oral Welsh will be essential for this post. However, the ability to perform some duties in English and Welsh may be desirable for the post.
- Experience of successfully managing ad hoc tasks and small-scale projects in an administrative or similar role, demonstrating knowledge and awareness of Health and Safety, Safeguarding, General Data Protection Regulations; knowing when to escalate issues.
- Experience of working as part of a team, as well as with minimal supervision and using own initiative whilst demonstrating excellent customer service with the ability to remain calm, diplomatic and composed.
- Experience of working in a support role with responsibility for meeting regulatory requirements and providing administrative support to home-based staff or geographically dispersed colleagues and volunteers.
Your skills
- Experience of Microsoft Office, including a working knowledge of 365 applications, including Outlook and Excel, and ideally a working knowledge of the following: SharePoint, One Note and Teams.
- General property management experience including environmental management.
- Can demonstrate effective supplier relationships and a customer care approach.
- Excellent planning and organisational skills with attention to detail. A proactive approach and the ability to work on multiple projects/tasks simultaneously.
- Confident to lead relationships and outputs from senior stakeholders, including landlords and able to apply critical thinking in response to issues arising.
- Health and Safety knowledge to conduct fire evacuation training, mandatory checks/implementations, employee on site inductions and conducting event risk assessments.
- An enthusiastic and flexible approach, able to work closely and adaptively with the immediate team and collaboratively across the wider organisation.
- Knowledge and understanding of the Voluntary sector in the Nations and the environment we operate in.
- Knowledge of safeguarding principles and practice. Strong empathy for the needs of volunteers, people with arthritis and staff.
- Able to record and maintain accurate and up to date personal and numerical data with knowledge of General Data Protection Regulation (GDPR).
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Download the job description and person specification for the Nation Support Officer - Cardiff role (Word 51 KB).
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Interview
Interviews expected: Thursday 18 April 2024, in person, at the Cardiff office.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
We require a reliable, creative, and outgoing individual to work on our Risk and Resilience programme. The programme provides one-to-one and small group mentoring interventions looking at sex, relationships, identity, and communication skills in a unique peer-mentor approach.
Programme
Our Risk and Resilience programme currently delivers a programme for all young people in Greenwich to facilitates positive changes in behavior towards relationships, identity and gender. This will be achieved through a programme of sessions that address: sexual behaviors, healthy relationships, consent, porn, violence, substance misuse, identity, and conflict resolution. Broader outcomes, as a result, will include reducing substance misuse and involvement in crime or risky behavior.
Role
You will need to show a strong commitment to young people and show an understanding of the factors affecting young people’s lives. You will be working closely with the young people to facilitate positive change and tools to manage risk. You will evaluate referrals and conduct initial assessments with young people before completing the risk and resilience work, or refer to more appropriate services as needed, internally within METRO, within Greenwich partners, or externally.
The role involves delivering client-facing work in a flexible and relatable way, as well as attending key meetings in the boroughs to gain referrals. You will be responsible for reviewing one-to-one and group session plans that support positive behaviours tailored to the feedback given from venues, are interactive in nature, and are supported by current policy and research.
You will capture data from your delivery to produce quarterly reports in line with the project's key deliverables. You will liaise with the Youth Manager to review project outcomes and suggest recommended changes for the benefit of the service users.
We are looking for a committed, motivated, and outgoing individual with an established ability to support the sexual and reproductive health of young people. You will be able to work in a partnership capacity, with an array of linked clinical and youth services, to engage young people and professionals in sexual health support, education, and training. You will work with young people in groups, as well as in a 1:1 capacity, and you will be able to support our busy sexual health office (SHO) with phone support and results administration as needed.
Programme
Young Greenwich is an integrated programme commissioned by the Royal Borough of Greenwich. The key purpose of the programme is to enable young people to develop holistically, working with them to facilitate their personal, social, and educational aspirations with an aim to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with partners Charlton Athletic Community Trust (CACT) who together with METRO form the Young Greenwich Partnership. Young Greenwich will deliver seamlessly in and out of schools, youth hubs and other community venues with strong pathways for pupils in schools into community-based activities and support vice versa.
As part of the Young Greenwich offer, METRO will facilitate and deliver the National Chlamydia Screening Programme (NCSP), which aims to increase testing and treatment and reduce onward transmission of Chlamydia amongst 15-24 year olds, particularly those who are at higher risk. METRO will also facilitate and deliver the free condom scheme available to Greenwich residents aged 13-24; the Greenwich C Card enables young people to access free condoms via sites across the borough as well as online.
We are looking for committed and motivated individuals with lived experience of HIV to join our new HIV Peer Support Mentoring Network.
You will work across several NHS Trusts in Southeast and Southwest London, where you will be working to deliver peer support interventions to a wide variety of clients living with HIV, with emphasis on those with under-served needs.
Key duties include mentoring people living with HIV (PLWH), as well as contributing to programme outcomes and helping to manage relationships with hospital staff. All training required for the role will be provided.
Programme
As part of the HIV Peer Support Mentoring Network team, you will work with key clinical partners across London hospitals to deliver peer support to PLWH, emphasising those who struggle to engage with healthcare settings and/or attain virological suppression.
Working alongside the HIV Peer Support Mentor Network Manager, you will carry a caseload of clients, focusing on those that are finding it hard to stay in care, and help support with referrals to more specialist support, such as drug and alcohol, mental health and advice and advocacy support.
The role
Our Someone Like Me peer support service ensures nobody has to face breast cancer alone. We match people affected by breast cancer with a trained volunteer who’s had a similar experience and can offer support by telephone or email.
In this role, you will deliver this service by ensuring the best possible match between service users and volunteers.
You will also assist with recruitment, training, supporting, and coordinating volunteers involved in the delivery of the service.
About you
You’ll be passionate about supporting people affected by breast cancer and helping us to improve the support we provide.
You’ll have excellent organisational and communication skills, with the ability to deal confidently and sensitively with people who can sometimes be distressed, whilst maintaining professional boundaries. You’ll be used to supporting or working closely with volunteers and providing information or support services, possibly in a health or social care setting.
You will also be confident in dealing with sensitive and confidential information. You will have excellent IT skills and be able to enjoy working as part of a busy team.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Sheffield office. However, our hybrid working model allows you to work up to 3 days per week at home, following your induction.
When applying
We hope you choose to apply for this role. Please submit your application via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9:00am on Monday 9 April 2024
Interview date Thursday 18 April and Friday 19 April 2024
Are you looking for a great opportunity to showcase and develop your advice and equalities expertise? If you have lived experience of disability then you could really thrive at our inclusive organisation. We are looking to recruit to a Peer Advice & Equalities role to work closely with our METRO GAD (Greenwich Association of Disabled People) team to provide an advice & support service for disabled people including around hate crime in Royal Borough Greenwich (RBG) We are looking for someone with a good instinct for the needs of disabled people; confident liaising with the local statutory sector, sharing our belief in the power of lived experience and the need for society to remove barriers for disabled people.
If you would like to work in an inclusive and supportive environment and think you could support disabled people in RBG around their advice needs, we’d like to hear from you. There is plenty of opportunity to develop your skills in the role. The successful candidate will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued, and you can bring your whole self to work. Office working in is standard for this role, though there is the option to work from home, if desired. This position is only open to applicants who identify as a disabled person (Equality act 2010 Schedule 9 Part 1). We also encourage applications from Black, Asian and other minoritised candidates with lived experience of disability, who are currently underrepresented in our organisation.
We are looking for a passionate individual who is determined to make a difference to families with children living with medical complexities who are facing an uncertain future. You will work with a dynamic, dedicated team to design, develop and deliver a wide range of safe, innovative, inspiring, recreational, fun and therapeutic activities for CYP supported by Reuben’s Retreat. This will include the delivery of emotional, social and practical support to complexly poorly children and their families, and delivery of bereavement support interventions with bereaved families in both groups and 1:1 setting.
Are you looking for a rewarding, fulfilling role where the impact you have on the families being supported is tangible? Then apply to join our beautiful cause.
Full job description & person specification are available to download.
Please submit your current CV along with a covering letter stating how you meet our current values which are:
Authentic
Compassionate
Unique
Trusted
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Stop Smoking Specialist
Harrogate, North Yorkshire (remote or hybrid working options available)
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Stop Smoking Specialist, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Stop Smoking Specialist you will help deliver our new Stop Smoking Service and underpin its commitment to support people to stop smoking and reduce the risk of cancer. You will provide specialist advice and support to our service users around tobacco addiction and provide evidence-based approaches in line with national guidance and good practice to help them to quit smoking.
You will be part of a growing team at the charity and will be vital in the implementation of our strategy to ensure people in Yorkshire receive the best prevention, diagnosis and treatment.The role will deliver evidence based stop smoking interventions to patients referred into the service, providing support, advice and guidance either face to face, virtually or by telephone to maximise quitting outcomes. You will work as part of a team to respond to referrals and work closely with our Active Together Services, that are being rolled out across Yorkshire, and NHS Trusts where we fund in patient smoking cessation programmes.
Specifically, you will:
-
Autonomously deliver smoking cessation assessments, advice and support, minimizing harm from tobacco and health-related issues in line with best guidance and protocols.
-
Undertake client assessments, making appropriate pharmacotherapy decisions, provide ongoing client support and undertaking 4- and 12-week follow-ups.
-
Advise on stop smoking medications to patients including all forms of NRT, vapes (e-cigarettes) as well as non-nicotine treatments.
-
Help patients who smoke to quit, communicating in a sensitive, client centred manner.
-
Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set aligned to NHS England mandatory requirements. This will include following up with patients following discharge to monitor stop smoking outcomes.
-
Manage caseload of patients and be responsible for all associated tasks, including follow-up appointments, and managing diary commitments.
-
Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating, or handing over responsibility for care to ensure that smoking cessation records are kept up to date and accurate.
-
Work with the Services Manager and Head of Services to ensure that public and patient insight and involvement is captured, which will shape the development, delivery and evaluation of our service to make sure they are patient centred.
About You
To be considered for this role, you will need:
-
To be educated to GCSE (or equivalent) grade C or above in English and Maths.
-
To have NVQ level 3 in Health care (or equivalent) is desirable but not essential.
-
To be National Centre for Smoking Cessation Training (NCSCT) Level 2 trained (essential).
-
Intermediate theoretical knowledge of stop smoking support, gained through Level 2 NCSCT.
-
To have substantial experience of providing smoking cessation support in a stop smoking service with good levels of quit rates.
-
To have experience of working in Health and Social Care setting or community.
-
To have experience of using Microsoft Office software and SystmOne.
-
To have proven IT skills, including data entry, accurate reporting of agreed care plans, using IT infrastructure to support effective handover of care.
-
To have good knowledge and understanding of evidence-based practice in stopping smoking, the consequences of smoking and the benefits of quitting.
-
To have excellent communication (written and verbal) and listening skills.
-
To have a good understanding of GDPR and confidentiality issues.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact via our website.
The client requests no contact from agencies or media sales.
We are looking for a committed, motivated, and outgoing individual with an established ability to support the sexual and reproductive health of young people. You will be able to work in a partnership capacity, with an array of linked clinical and youth services, to engage young people and professionals in sexual health support, education, and training. You will work with young people in groups, as well as in a 1:1 capacity, and you will be able to support our busy sexual health office (SHO) with phone support and results administration as needed. Finally, you will adopt a leadership role, line managing a small team of Young Greenwich Sexual Health Workers, with a key focus on upskilling your team around brief sexual health interventions, safeguarding and child protection, and sexual health training.
Programme
Young Greenwich is an integrated programme commissioned by the Royal Borough of Greenwich. The key purpose of the programme is to enable young people to develop holistically, working with them to facilitate their personal, social, and educational aspirations with an aim to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with partners Charlton Athletic Community Trust (CACT) who together with METRO form the Young Greenwich Partnership. Young Greenwich will deliver seamlessly in and out of schools, youth hubs and other community venues with strong pathways for pupils in schools into community-based activities and support vice versa.
As part of the Young Greenwich offer, METRO will facilitate and deliver the National Chlamydia Screening Programme (NCSP), which aims to increase testing and treatment and reduce onward transmission of Chlamydia amongst 15-24 year olds, particularly those who are at higher risk. METRO will also facilitate and deliver the free condom scheme available to Greenwich residents aged 13-24; the Greenwich C Card enables young people to access free condoms via sites across the borough as well as online.
Community Action Redbridge is a local infrastructure organisation working to support strong and resilient communities where people lead happy, healthy and fulfilling lives. We are a small, friendly team based in central Ilford - just 20 minutes by train from Liverpool Street station.
The healthy communities programme aims to find new ways to promote health and address inequalities in Redbridge using community development and health creation practice.
Over the past year, our team of outreach workers and community development practitioners have engaged over 4,000 residents, helping local people build and share knowledge about health, encouraging people to take control over their wellbeing, and exploring what can improve health and wellbeing in Redbridge.
Through our activities, we have identified two communities in the borough experiencing significant inequity – the Roma community and people living in Loxford ward – along with key priority areas for developing community action initiatives.
Programme Overview 2024 - 2025
Over the next year, we will work alongside local people from the identified communities to build on their strengths and take action for improved health and wellbeing. We will achieve this by supporting local people to establish a monthly community network to:
-
Consider the future they want for themselves and their communities,
-
Discuss issues and agree collective priorities,
-
Share ideas and problem-solve issues, and
-
Take practical action towards realising the future they want to see.
Through this network, we will share information about local services, groups, and activities, and offer training and support for local people to upskill and take the lead with confidence.
We will also lead the development of a Loxford neighbourhood forum where residents, community groups, voluntary sector, health (e.g., GP practices), education and social care services can come together to make connections, work together on what matters to local people, and address health and wellbeing needs in the area.
Finally, we have been re-commissioned by the Public Health department of Redbridge Council to continue delivering our TB Awareness project, raising awareness amongst communities who are at high risk of TB.
You will be responsible for managing the day-to-day operations of projects within the Healthy Communities Programme, which includes overseeing the team and providing support for community action initiatives.
We are looking for someone who is passionate about the power of community, with experience supporting inclusive community development and participation to drive change. You will also need to have project management experience and a commitment to the learning and development of yourself and those you manage.
If this sounds like you, we would love to hear from you!
To apply for the post please download the job description and application form on our website and return your completed application form by no later than 9 am Tuesday 2nd April 2024.
At Community Action Redbridge, we recognise that our team is our greatest asset. We aim to create a culture where everyone feels valued, supported and fulfilled. We offer the following benefits to all our team members:
- A supportive learning culture and opportunities to develop in your role
- 28 days’ annual leave plus bank holidays (pro-rata)
- A range of workplace wellbeing initiatives
- Flexible working opportunities
- Employer pension contribution
- Season ticket and cycle to work scheme
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Fixed-term, maternity cover up to 30 June 2025
Travel: Occasional travel to meetings and events
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an Administrator to join our UK Service delivery team in Scotland to cover maternity leave. We support people of all ages by delivering peer support, and we educate and train health professionals to better understand arthritis and engage with our research. We are leaders in influencing governments to promote the importance of arthritis and enable change across our health and social care systems.
About the role
This role supports service delivery in Scotland, within our Services and Influencing Directorate. Service and Influencing delivers impact and change for people with arthritis through our support services of a helpline, online community and other digital tools, to our community delivery across our four nations so that people can connect and learn the tools to self-management and keep active.
This role’s purpose is to deliver high quality and efficient administrative support to the Scotland Delivery team and to work alongside colleagues to support the delivery of their activities effectively.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience of providing administrative support to a varied team, with experience gained through relevant work or life experience.
- Well organised and able to plan workload, using initiative to work proactively and able to work independently and with a wider team.
- Excellent verbal and written communication skills, and great people skills with ability to manage calls and communications confidentially and with tact and empathy for people with arthritis.
- Excellent working knowledge and experience of using Microsoft Office Suite, including Word, Excel, PowerPoint and digital working skills including experience of using databases.
- A good understanding of the importance of Data Protection.
- Working to high levels of accuracy and with excellent attention to detail, maintaining up to date numerical data.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: 18 or 19 April, in person, at the Glasgow office
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
-
Head of Governance;
-
Executive Assistant to the Chief Executive;
-
Other members of the Business Administration Team;
-
President and Vice President;
-
Chief Operating Officer;
-
Chief Executive Group;
-
Chairs and Members of the Paramedic and Student Councils;
-
Administrative, membership, marketing, IT, and finance staff;
-
Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
-
Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
-
Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
-
Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
-
Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
-
Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
-
Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
-
Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
-
Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
-
Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
-
Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
-
Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
-
Provide administrative support to the Royal Charter project
-
Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
-
Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
-
Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
-
Attend physical meetings at locations within the United Kingdom, as required;
-
Undertake other tasks or projects that may arise;
Business Administration
-
Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
-
Coordinating electronic diaries;
-
The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
-
Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
-
Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.