Hammersmith, Greater London (On-site)
£26,000 - £28,000 per year
Permanent, Full-time
Job description

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 


Job Title:  CORE IDVA /Duty

Number of positions: 2

Salary:     £26,000 – £28,000   pro rata, per annum  

Location:  Hammersmith base

Hours:      Full time, 35 hours per week

Contract:  Permanent

Benefits: 30 days holiday plus bank holidays, and a day off for international women’s Day, Workplace

pension scheme; Access to our Employee Assistance Programme; Various forms of wellbeing support

and access to our Wellness platform; Perk Box, Organisation wide Away Days; enhanced Maternity

benefits (full pay) up to 12 weeks

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community. 

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check.

Job Summary:

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster and Kensington & Chelsea. We work within a coordinated partnership response to violence against women and girls in these three boroughs as part of the Angelou Partnership, within the partnership Advance provides independent domestic violence advocacy and support for women, children and young people who have experienced domestic abuse. In 2017 Advance began a domestic abuse advocacy service in Brent and in 2019 we initiated a domestic abuse advocacy service in Ealing 

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process.  The IDVA will work within a team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from age 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. The post holder will hold a caseload of survivors and may also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.  

The post holder will have an excellent understanding of domestic abuse and its effects on women and children, and of best practice within the domestic abuse sector. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.  Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. 

Main Duties and Responsibilities:

Ensure effective access to the service for women and girls and encourage their engagement with services, through multi agency working and service flexibility.

Hold a caseload and work on a rota basis within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic violence referred to our services, carry out short and longer term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required.

Develop and deliver support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions.

Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised.

Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them.

Proactively assess the needs and safety of women at risk, giving due regard to Adult at Risk policies and procedures.

Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary.

If a client is involved in the criminal justice system as a witness, provide them with information, advocacy and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety to help them give best evidence and accompanying women to court where necessary

Work with the Director, Angelou Manager and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes.

Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others as required.

Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these.

Work effectively as a member of the Advance Domestic Abuse team and in close collaboration with partner services, Minerva keyworkers and external agencies.

Use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise.


General duties: 

At all times protect the safety and security of Advance service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements.

Be responsible for personal learning and development, keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the project.

Participate in supervision, training and meetings as required and work as a member of the team to ensure effective delivery of service and individual work plans.

Ensure the effective implementation of Advance’s Safeguarding policy, Health & Safety policy, Equality & Diversity policy and other policies and procedures, and uphold the core values of Advance.

Uphold the rights of women, children and young people, advocating vigorously for them whist offering protective strategies, and appropriate safe services. 

Work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected.

This job description is a guide and not an exhaustive list of all responsibilities the post holder may have over time.  It sets out the duties of the post at the time when it was drawn up and will be reviewed periodically. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Closing date: Sunday June 5th 2022

More about Advance

Organisation Overview

Advance is a national women's organisation established in 1998 which empowers women... Read more

Posted on: 19 May 2022
Closed date: 05 June 2022 at 23:59
Job ref: ADV 128
Tags: Social Work