Permanent jobs
This role offers the unique opportunity to make a tangible difference in the lives of individuals facing financial challenges, providing them with the guidance, support, and tools they need to navigate complex debt issues.
Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
Location: Sefton, Merseyside
Pension: 7% (If you pay at least 1% salary contribution we top up to the required 8%)
What we offer to our staff
- A contribution of 7% of your salary into a Stakeholder Pension
- Consideration for Hybrid working options
- Professional and advice sector recognised training
- Cycle to work scheme.
- Free VDU eye care test
- Employee Assistance Programme
We are looking for a dedicated and knowledgeable Welfare Benefits Caseworker Supervisor to join our team at Citizens Advice Sefton. This is a key role supporting both clients and colleagues by delivering high-quality benefits advice and providing technical supervision and guidance to team members.
You’ll work directly with clients to help them navigate complex welfare benefit issues, manage appeals, and ensure their entitlements are maximised. Alongside your casework, you will provide day-to-day support to advisers and caseworkers, offering technical guidance, quality assurance, and mentoring to ensure excellent standards across the service.
You will help maintain a strong team culture, contribute to service development, and ensure that our work continues to meet Citizens Advice quality standards and the needs of our local community.
This is a great opportunity to join a well-established local charity with a supportive team of advisers and caseworkers who are committed to making a real difference in people’s lives.
92% of our clients agree or strongly agree that they would recommend our advice service to others.
If you have in-depth knowledge of welfare benefits, strong interpersonal skills, and experience supporting others in an advice setting, we would love to hear from you.
Application is via online application form on our website.
Please note: Closing date for applications: 26th June 2026 - 6pm
In-person interviews to be held: Week commencing 29th June 2026
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities
As a Grants and Services Caseworker at our charitable foundation, you will make a huge difference to individuals and families in financial hardship through assessing applications and making welfare grants to insurance people going through challenging times.
You will also provide guidance on areas such as benefits, debt, and employment, and signpost applicants to appropriate support services.
Beyond casework and grant-making, you’ll contribute to exciting wider initiatives at The Insurance Charity – from shaping new, responsive grant programmes for individuals, to building partnerships with external organisations to strengthen our impact and reach.
The client requests no contact from agencies or media sales.
Citizens Advice Torfaen is seeking to appoint a new Chief Executive to ensure we continue to thrive, grow, and develop the services we deliver locally and nationally. The Chief Executive will lead the management of the organisation; advise the Trustees on the strategic direction of the organisation, implement Board decisions and promote our values, aims and objectives in everything they do. Reporting directly to the Chair of the Board of Trustees, the post will play a critical role in the overall leadership and management of Citizens Advice Torfaen and will be vital in securing the future success of the organisation.
We are a charity that improves people’s lives by giving free, independent, confidential, impartial advice whilst campaigning for change across Torfaen
The client requests no contact from agencies or media sales.
Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.
HOURS: 18 hours per week, worked flexibly, mostly Monday to Friday. To include at least one evening per month
TERM: Permanent
SALARY: £12,000 - 13,000 per annum (full time equivalent to £24,000 - 26,000 per annum depending on experience and qualifications)
LOCATION: Home based or office based with regular travel within Surrey and NE Hants
REPORTING TO: Mental Health Lead
ACCOUNTABLE TO: Surrey Coalition Board of Directors
CLOSING DATE: 22nd June 2026 at 10:00am
Surrey Coalition of Disabled People
Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.
Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.
Purpose of the Role
Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.
FoCUS enables people to have their say and influence the mental health services they receive within Surrey and Northeast Hampshire.
FoCUS was set up by SABP to:
· Place people at the heart of the delivery and design of mental health services
· Set standards for how they involve people
· Measure how well they involve people
· Measure how well they deliver services
This role is intended to facilitate and coordinate involvement in FoCUS by promoting the network and encouraging people who use the Trust’s services and carers to join and participate in user involvement activities, and raise themes heard from member experiences to the Trust for discussion.
Main Responsibilities
Promotion of FoCUS
· Encourage and enable people with experience of mental health services and carers to join FoCUS and to influence SABP’s services.
· Increase awareness of the benefits of user involvement and representation in building people’s confidence, sense of worth and self-esteem and in helping people to achieve greater social inclusion.
· Promote FoCUS to people who use SABP’s services and carers, across Surrey and Northeast Hampshire. Using a variety of communication and engagement methods including attending relevant outreach and community events with an exhibition stand or promotional materials.
· Increase the number of service users and carers joining as FoCUS members.
· Develop and maintain personal contacts within SABP’s services in Surrey and Northeast Hampshire to promote FoCUS to their clients, and encourage key staff to attend Community Group meetings.
· Liaise with other services including Community Mental Health Recovery Services, Integrated Neighbourhood Teams and other public services and voluntary sector providers to promote FoCUS and encourage them to promote FoCUS membership to their clients.
Management of the Network
· Contact new FoCUS members to ensure their support and access needs are met and to encourage them to attend their local Community Group meetings.
· Work with LF Solutions to maintain and manage network enquiries, new members, meeting planning and delivery of the activities of the forum.
· Act as main contact for service users, carers and professionals for the FoCUS network. Manage inbox and all enquiries.
· Chair the meetings of the forum to ensure the smooth running of meetings and enable everyone to contribute in a welcoming and supportive atmosphere.
· Encourage members to attend FoCUS meetings and drop in’s to share recent service experiences.
· Produce a quarterly mental health Newsletter to promote outcomes achieved, manage the social media accounts for FoCUS.
Reporting
· Maintain accurate records. Keeping confidential member information up to date, undertaking data cleanses, recording meeting attendance and topics of discussion. Track activity and outcomes data for reporting purposes.
· Provide a quarterly report on activities and membership to SABP.
Development of volunteer FoCUS Representatives
· Encourage FoCUS members to put themselves forward to become a volunteer FoCUS Representative, explaining the nature and commitment of the role.
· Work with FoCUS Representatives on plans for engagement in their Areas and to agree their individual level of involvement in promoting FoCUS. Help them prepare their respective contributions to their Community Group meetings.
· Organise and attend a quarterly meeting of the FoCUS Representatives to prepare contributions to FoCUS Committee meetings, and provide support as required.
· Identify any training needs of FoCUS members and Representatives, to empower them to fulfil their potential and build personal skills and confidence to have their say.
General Duties
· Encourage existing and new FoCUS members to also join Surrey Coalition of Disabled People and the Independent Mental Health Network, offering opportunities for involvement in other issues affecting their lives.
· At all times, to work within Surrey Coalition’s policies. Including equal opportunities and health and safety, safeguarding, confidentiality and data protection.
· To work as a member of the team promoting FoCUS, including FoCUS Representatives and staff of Surrey Coalition and LF Solutions.
· Work flexibly to meet the responsibilities of the role and be responsive to any feedback.
· Carry out any other tasks within the scope of the role, as required by the Chief Executive and Mental Health Lead.
Person specification
It is essential that you have:
· Understanding of the value of user involvement and representation
· Understanding of mental health conditions and services
· Experience of working with groups and/or volunteers in community-based settings
· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences
· Good interpersonal skills to work with others to achieve objectives
· Self-motivated and able to work independently
· Advanced organisation and coordination skills with the ability to prioritise and plan your own workload
· Have a methodical approach to information gathering, recording and reporting
· A high degree of self-motivation and able to work on own initiative
· Confident phone call manner
· The ability to work safely from home and willingness to do so, or the ability to work from our office in Burpham
· Good level of computer literacy including all Microsoft packages with experience of using a range of databases, and video conferencing software
· The ability to travel around the county including occasional travel to the main office base in Burpham
It is desirable that you have:
· Personal experience of receiving mental health services or caring for someone who has
· Experience of chairing or facilitating meetings or groups
· Knowledge and/or experience of working with people who have used mental health services and/or carers
· Knowledge and experience of user and carer involvement in Surrey and North East Hampshire
· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)
· A understanding of GDPR and adult safeguarding principles
· Live within Surrey or North East Hampshire
This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful).
As part of a remote working and flexible team we will support you to find the ways of working that suit you best.
What we offer you:
· Flexible working hours
· Induction training and support
· On-going training and development and the opportunity to complete accredited training
· 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service
· Access to our Employee Assistance Programme
· Company Pension Plan
· Equipment (laptop and mobile phone)
· Pre-agreed expenses
· A great team and the opportunity to really make a difference!
To apply
Fill in the application form available on our website by 10am on 22nd June 2026. CVs won't be accepted.
If you think you might be interested in this role and would like to have an informal chat about it, please do get in touch! You can contact Immy Markwick by calling our office.
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
School Governance and Admissions Officer
The Diocese supports Church of England schools across Sussex, working to ensure every child flourishes. The vision for education is “Deeply Christian, serving the common good.”
This is a rare opportunity for an experienced governance professional to step into a strategic, system-wide role, influencing governance practice across the large and diverse family of 154 Church of England schools within the Diocese.
Position: School Governance and Admissions Officer
Location: Hove/Hybrid (You will be expected to work at the Hove office at least 50% of the week)
Salary: £30,970 per annum (pro rata FTE £44,242 pa)
Hours: Part-time – 26.25 hours per week (0.7 FTE) - flexi time available
Contract: Permanent
Closing Date: 12 July 2026
Interview Date: Hove on 24 July 2026
About the Role
Reporting to the Diocesan Director of Education, you will act as a trusted adviser and expert, supporting governing bodies, senior leaders and school trusts to deliver strong, effective and values-led governance.
You will work alongside senior leaders and governance professionals as a respected expert in your field, helping to shape governance practice across the Diocese.
There is an expectation that at least 50% of the working week will be spent at the diocesan office at Hove, unless visiting schools.
You will:
- Advise governing bodies, headteachers and trust leaders on governance, compliance and admissions
- Support Multi Academy Trusts in navigating governance and diocesan requirements
- Lead and deliver high-quality training for governors and governance professionals
- Contribute to governance reviews and improvement work in schools
- Translate complex policy into clear, practical guidance
- Build strong partnerships with schools, trusts and local authorities
About You
You’ll bring:
- Strong knowledge of governance frameworks and regulatory requirements
- Experience working with boards, governing bodies or committees
- The ability to build relationships and influence at senior levels
- Confidence in interpreting legislation and applying it in practice
This role would particularly suit Governance Professionals / Clerks looking to move into a strategic advisory role, Governance Leads within Multi Academy Trusts or Local Authority governance officers seeking wider system influence.
You will be expected to support the Christian ethos of Church of England education.
Why join the team?
- A genuinely strategic governance role with system-wide impact
- Opportunity to influence governance across 154 schools
- A supportive and collaborative diocesan team
- Generous pension (15.1% employer contribution)
- A role combining professional challenge with strong social purpose
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
- A 0.7 pro-rata entitlement to 28 days of annual leave, plus bank holidays and two privilege days per year.
- Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home.
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
- Employee Assistance Programme
- Free parking, and the ride to work scheme and development opportunities.
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.
You may have experience in roles such as Governance, School Governance, Governance Adviser, Governance Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Location: Merseyside Hub - travel to London / Birmingham for a face-to-face team meeting is required 3-4 times a year
Closing date: Sunday 12th July, 23:30
Interview date: 4th/5th Aug
We plan on holding an online information session on Thursday June 25th.
Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire to help them share their stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Merseyside Hub.
About the role
The Lived Experience Coordinator is responsible for supporting the Merseyside hub to deliver a programme of lived experience insight activities, with the aim of ensuring that the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work.
Role specifics
We’re looking for someone who can help create meaningful opportunities for people with lived experience to shape and influence Shelter’s work. You’ll plan and deliver a range of involvement activities, support inclusive recruitment and induction processes, and work closely with participants to support their development, wellbeing and pathways into volunteering and employment. You’ll also provide guidance and training to colleagues on involving people with lived experience effectively, promote best practice across the organisation, and ensure involvement activity is well recorded, evaluated and continuously improved. Through your work, you’ll help ensure lived experience remains at the heart of Shelter’s fight for home.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The main goal of the Lived Experience Insight team is to work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.The team deliver activities across the organisation, which shape the ongoing design, delivery, and governance of Shelter’s work.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?
Our client is recruiting for the following exciting and rewarding position:
Helpline Team Leader (Full Time)
Location: Erdington, Birmingham
Hours: 37.5 hours per week
Salary: £29,099 per annum
The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.
Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.
Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.
Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.
They welcome applications from people who have experienced mental health difficulties.
Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Closing date for applications is Thursday 18th June 2026
Interviews to take place on Friday 26th June 2026
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Governance Officer to join our CEO’s Office, providing key support in the delivery of our EDI Strategy and governance functions.
The role
This role offers a unique opportunity to work at the centre of The British Academy to support our equality, diversity and inclusion (EDI) and governance activity. This varied role will support the delivery of the Academy’s EDI Strategy and action plans, helping drive meaningful initiatives across the organisation while also contributing to the smooth running of the Academy’s governance structures.
You will work closely with colleagues across the Academy, Fellows, senior stakeholders and external partners, playing an important role in supporting projects, events, communications and committee activity. From helping shape EDI initiatives and building relationships across networks to coordinating governance processes and supporting high-level meetings, this role offers the opportunity to support work that has an impact across the Academy and contribute to EDI best practice in the research sector.
This role would suit someone who is highly organised, proactive and collaborative, with excellent communication skills. You may already have experience in EDI work, governance, higher education or membership organisations. A commitment to EDI is essential and an understanding of the broader context and regulatory landscape surrounding EDI would be valuable. You will be comfortable using Microsoft Office 365 and working collaboratively across teams, bringing a positive, and respectful approach to your work.
Whether you’re looking to build your experience in governance or EDI and want a role where you can make a real contribution across the Academy, we’d love to hear from you.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please follow the apply link to visit our recruitment platform.
Closing date: Midday on 17 June 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
- Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
- Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
- Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
- Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
- Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
- Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
- Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
- Recruit, train and onboard new volunteers with the support of the Head of Department as required.
- Manage own, limited, complex caseload of clients where required to support the volunteer casework team.
Casework Management
- Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
- Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
- Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
- Report on team progress to the Head of Department via pre-arranged channels and format.
- Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
- Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
- Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
- Attend and contribute meaningfully to team meetings
Person specification
- In-depth understanding of the UK asylum system
- Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
- Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
- Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
- Clear leadership ability, with the capability to act with initiative and drive
- An understanding of the volunteer experience including potential challenges volunteers may face
- Self-motivated and used to managing multiple priorities to meet deadlines
- Collaborative team member with excellent verbal and written communication skills
- Strong digital literacy, including ability to work on Google Workspace and Office 365
- Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
Location: Hybrid / Community based Luton & Hitchin
Hours: 35 hours per week, Monday to Friday
Hearing Dogs for Deaf People is looking for an experienced and enthusiastic Dog Training Instructor in and around the Luton & Hitchin area.
Working as a Dog Training instructor, you will be fully responsible and accountable for overseeing the entire training lifecycle from puppyhood to the moment they qualify as a Hearing Dog. This is a highly rewarding role where you can directly impact a person’s life.
Key Responsibilities
We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people.
The ability to develop and train dogs using the skills of our volunteers is essential so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people
You will need:
- resilience and a high degree of efficiency to be a successful Dog Training Instructor
- a full, clean UK driving licence
If this sounds like you, then we would love to hear from you.
About Hearing Dogs for Deaf People
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Benefits
- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
For further information and to apply, please visit our website via the apply button.
Closing date: 1st July 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. This is a front-line role where you’ll:
- Deliver excellent customer service, offering advice and guidance to callers and managing enquiries via phone, email and post.
- Process disclosure applications accurately, ensuring legal compliance and liasing with the Disclosure and Barring Service or AccessNI.
- Maintain and update customer and membership records using Microsoft Dynamics, resolving queries and discrepancies as needed.
- Support team operations through triage participation, reporting, training, and adherence to GDPR, organisational policies, and health & safety standards.
This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.
Why You’ll Love Working Here:
- Purpose-driven work: Everything you do helps protect children and vulnerable adults.
- Flexible working options: Balance your life and work with hybrid arrangements.
- Professional growth: Opportunities to learn, innovate, and lead.
- Supportive culture: Join a friendly, collaborative team that values your ideas.
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
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Provide advice and guidance to members phoning the Disclosure Service and to give a consistently high level of customer service.
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Maintain computer records relating to the provision of thirtyone:eight membership and disclosure service
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Participate in an effective and appropriate triage system operated for callers to the training team.
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Processing disclosure application forms ensuring that they meet legal requirements.
Specific Responsibilities
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Deal with incoming post, emails and telephone enquiries relating to the operation of the Disclosure Service.
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Carefully check information received to ensure completeness, following up any enquiries necessary by post, telephone or e-mail.
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Check and countersign online disclosure application forms and then forward the application to the Disclosure and Barring Service or AccessNI for processing.
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Enter details of disclosure applications and members of thirtyone:eight on the database (Microsoft Dynamics).
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Follow up all queries, discrepancies and other issues as appropriate with client churches/organisations and the Disclosure and Barring Service.
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Participate in internal and external meetings and training events as required – mostly online but occasionally in-person.
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Prepare reports and data information as requested.
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At all times work within the policies and Code of Practice laid down by the Disclosure and Barring Service, thirtyone:eight and UK Data Protection Legislation and GDPR.
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Under the Health & Safety at Work Act and associated guidance, take adequate care for the health and safety of oneself and other persons who may be affected by an individual’s acts or omissions.
- Undertake any other reasonable duty or task in accordance with the objectives of the post.
Person Specification
A) Essential Personal Characteristics and Qualities:
- Humility - Having a modest view of your own importance.
- Integrity - The quality of being honest and having strong moral principles.
- Openness - Acceptance of, or receptiveness to change or new ideas.
- Collaborative - Involving two or more parties working together.
- Solution-focused - Concentration in problem solving or dealing with a difficult situation.
- Learning - Knowledge acquired through study, experience, or being taught.
- Creative - Having good imagination, thinking differently, or having original ideas.
- Fair - Treating people equally without favouritism or discrimination.
- Committed - Dedicated to a certain course, cause or policy.
- Passionate - Having or showing strong feelings or beliefs.
B) Essential Experience:
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Experience of processing large volumes of DBS checks.
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A detailed understanding of the legal eligibility for Enhanced DBS checks within a faith setting.
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Broad-based experience of working in an office environment.
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Experience of dealing with clients/customers over the telephone.
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Good computer skills (MS Office applications as a minimum).
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
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Significant working knowledge of DBS Eligibility
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Excellent telephone manner
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Excellent written and verbal communication skills
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Ability to be self-motivated and to work with the minimum of supervision
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Ability to identify with and accept the aims of thirtyone:eight as a Christian social work organisation
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Calm, non-judgemental attitude with sensitivity and tact to enable an appropriate initial response to people in need ringing thirtyone:eight
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Meticulous as to detail
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Ability to work to deadlines
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Flexibility and a good team worker
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Ability to deal confidentially with matters of a private and sensitive nature
D) Desirable Skills and Knowledge:
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Experience of working on a database
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Good typing skills
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An understanding of the Disclosure and Barring Service
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An awareness of Christian organisations and church structures
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Experience of using Microsoft Teams
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.
The Anti-Racism Organiser will sit at the heart of Himmah's organising work, building relationships in racialised and working-class communities, supporting members through advice and casework, and turning lived experience, collective memory and community knowledge into collective power.
This is a role for someone who believes that anti-racism is the organised struggle to shift power, resources, voice and decision-making into the hands of Black, Asian and other racialised communities.
In this role, you will:
- Build relationships across racialised and working-class communities through the Race Equality Justice Council Nottingham
- Organise meetings, listening sessions and local activity in priority neighbourhoods
- Support members through advice, casework and navigating systems
- Identify patterns in issues and turn them into collective action and campaigns
- Work with partners, coalitions and public bodies to challenge institutions and shift power
- Contribute to political education and community-led organising activity
- Work across the Race and Class Arts Lab to connect organising with cultural and narrative work
- Engage with the Fanon Centre to support approaches to care, reflection and sustainability in the work
Himmah exists to dismantle structural poverty and racism by building community power, turning crisis into solidarity and lasting change.
The client requests no contact from agencies or media sales.
Position: Senior Policy Officer (Health and Social Care)
Hours: Full-time, 35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,020 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional / Technical
You will start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is an exciting opportunity to join our friendly and supportive Policy and Evidence team, with a role focused on shaping and delivering the MS Society’s public policy work.
The MS Society’s core goal is to improve the lives of people affected by MS, and this lies at the heart of all we do.
This role is about ensuring our policy work is built on strong evidence and is informed by, and developed in partnership with, people affected by MS, healthcare clinicians and professionals, and key stakeholders.
We have strong relationships across the sector, so you’ll have the opportunity to work closely with coalition partners to influence national policy and amplify the voices of people living with MS.
This role specialises in community based care, including primary care, community services, rehabilitation, care pathways, care and support planning, social care and personalisation.
Closing date for applications: 9:00 am on Wednesday 17th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Citizens Advice Hounslow is a well-established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high-quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face-to-face, telephone and digital services.
We are looking for an experienced Debt Caseworker to join our team and help meet the growing demand for debt and income‑maximisation advice within our service. In this role, you will guide and empower clients to understand their options, while also taking direct action on behalf of those who are particularly vulnerable. This includes negotiating with creditors to prevent escalation and protect clients from further financial harm.
You will assess each client’s situation in depth, identifying the most appropriate strategies to resolve their debt issues while exploring every opportunity to maximise income. Through practical support and casework, you will take the necessary steps to halt creditor action, prepare accurate financial statements, make repayment offers, and apply strategies to reduce, write off and manage debt effectively. Alongside this, you will provide budgeting guidance to help clients regain control of their finances and build long‑term stability. Your ability to work confidently with third parties—including local authorities, bailiffs, landlords and lenders—will be essential in preventing enforcement action and resolving arrears.
We will offer the right candidate a generous salary with other benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity to develop professionally. You will be part of a warm and friendly work culture where opinions are valued.
For more information about the role please download the Job Description and Person Specification from our website via the Apply button.
Please note: We are unable to respond to applicants who have not been shortlisted.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Northamptonshire working 28hours per week.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.
Interviews for this role have been provisionally scheduled to take place w/c 29th June
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

