Team Administrator Jobs
HMP Peterborough
Ref WAC-241
Are you a proactive, highly efficient and a collaborative individual with a proven track record of working in services providing vital administrative support in a busy, pressurised environment?
If so, St Giles and the Wise Group are looking for a Women’s Services Administrator to join our dynamic team and to support the management of HMPPS Contracts delivering Women’s Services within HMP Peterborough.
Who are we?
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this key role
As Women’s Services Administrator, you will provide vital administrative support to the custody-based team within HMP Peterborough as well as to the wider community-based contracts awarded by the HMPPS to deliver women’s services in East of England. You will also be expected to monitor and manage the receipt of referrals from National Probation Service through the Customer Approved System (CAS) and ensure all inputting through CAS is accurate and within agreed timescales, while also providing activity reports to the Service Manager on a regular basis.
You will also be counted on to be the primary point of contact for all enquiries, external and internal, to ensure communication channels are clear and effective, plus to develop and maintain processes for recording and monitoring resource allocation and to provide administration for meetings as directed by the Team Leader, including bookings, invitations and minute-taking.
What we are looking for
- Experience of managing Customer Relationship Management systems, including inputting data and creating reports.
- Proven record of identifying risk and allocating cases to the appropriate WWC.
- Experience of working in services which provide support to people who have faced adversity and disadvantage.
- An understanding of the barriers faced by people with complex and multiple needs.
- Full UK Driving License with access to a vehicle or willingness to travel within the area.
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
- A flexible, professional and collaborative approach to your work.
Please note this role requires Enhanced Adult Workforce only.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11pm, 2nd April 2024
Administrator
We’re looking for an experienced Administrator to provide administrative support to our Locality, reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.
Position: S11124 Service Delivery Administrator
Location: Home-based, Somerset (however, applicants are required to live in the Southwest) occasional travel maybe required as part of this role (may include team meetings or other work -related meetings)
Hours: Part-time, 23 hours per week
Salary: Circa £13,036 per annum (FTE circa £19,838)
Contract: This is a fixed term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 March 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Key responsibilities will include:
· Provide comprehensive administrative support within the Locality.
· Inputting referrals onto internal systems.
· Use of national databases.
· Maintain and enhance local relationships with referrers and other stakeholders.
· Implement operational policies and quality standards.
About You
You will have:
· A proven track record of proactively supporting a team and demonstrable experience in administration.
· Excellent working knowledge of Word, Excel, Outlook and PowerPoint
· The skills to communicate effectively in writing and orally.
· Experience of communicating with a range of stakeholders including healthcare professionals
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Admin, Administrator, Administration, Service Administrator, Service Delivery Administrator, Support Administrator, Support Admin, Service Admin, Business Support Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Profile
An exciting opportunity has arisen for someone with great energy and interpersonal skills and a thorough knowledge of social welfare advice to join our advice team. This could be the perfect opportunity for a trainee adviser to take the next step in their career, and to be part of a dynamic team who think on their feet and are passionate about making a difference in our community.
This role will allow you autonomy to make your mark and offer an opportunity to grow the team with volunteers. This busy and varied role will rely on your ability to bring your whole self to work and to ensure the highest quality of advice is delivered at the Foodbank.
We are offering flexibility in this role, which could include part-time job share for the right candidate(s).
About us
This is a fairly new partnership between Citizens Advice Barnet and Finchley Foodbank to provide support for Finchley Foodbank clients. The post holder will assess and advise clients on a range of issues and will work closely with the foodbank volunteers and management. The aim of the project is to reduce dependency on the foodbank by maximising income and helping clients to seek debt/budgeting advice.
Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt, work and immigration. Last year we helped 13,110 people with 41,802 problems, over 50% more people than the previous year.
The client requests no contact from agencies or media sales.
The Education Support Worker will provide intensive support to Ukrainian refugee families within the local area who are experiencing challenges understanding, navigating and accessing the education system.
Students who have their learning and wellbeing needs met will develop the capacity to engage more effectively with school, which will reduce the risk of falling behind, increase social participation and wellbeing, and contribute to building opportunities for their future.
This is a new role within our team, so the successful candidate will have the specialist knowledge and expertise required to build a sustainable framework of support for Ukrainian refugee children and their families. The Education Support Worker will work alongside the Surrey County Council education support services and schools and will be guided by professional advice.
The key activities of the role will include:
· Supporting families to develop a Support Plan that sets academic and wellbeing goals, based on the young person’s individual circumstances and needs
· Supporting families to understand the local school system, relevant curriculum, and the types of support available within the local area
· Supporting families to prepare and submit school based administration and engage with the school, through provision of advocacy at school meetings and liaising with school staff as required
· Develop a resource kit to share with families, which outlines services, supports and tools available to families
· Signpost to additional support for students, in particular linking with EERN network of education support volunteers and other local services
Please submit your CV along with a covering letter referring to the points on the Person Specification. The interviews will be on either 9th, 10th or 11th April. Thanks
The client requests no contact from agencies or media sales.
BRUSHSTROKES COMMUNITY PROJECT
SMETHWICK, BIRMINGHAM
Immigration Advisor (OISC level 2 - 3)
22 hours per week.
Fixed term until 31st March 2025 with the possibility of extension.
SCP 26 – 32 (£16,906 - £20,549 per annum) depending on experience.
Based in Smethwick, Brushstrokes Community Project works with asylum seekers, refugees and new communities across Dudley, Sandwell and West Birmingham and has been providing Advice, ESOL, Practical Support, Health information and advocacy and community activities since 1999.
Brushstrokes community project has been providing advice and support for asylum seekers, refugees and new communities for the past 24 years. We require an experienced OISC accredited Immigration Advisor (Level 2 or 3) to join our growing team as part of a Justice Together Initiative funded project in the West Midlands.
With a detailed understanding of immigration law, strong advice and drafting skills you will ensure individuals understand their rights under UK immigration law and are assisted in resolving their immigration matters. Attention to detail, ability to meet deadlines and communicate complex information to clients that enables them to make informed decisions on their options, you will have a track record that demonstrates a client centred ethos in your work.
Possessing good administration, planning, evaluation and communication skills you will have the ability to develop strong and effective relationships with other agencies. With an understanding of the needs of new migrant communities a commitment to equality, diversity and the inclusion health agenda, you will be experienced in the delivery training and presentations to audiences who may not have English as a first language and to local and regional immigration networks.
The ethos of welcoming the stranger is at the core of the Brushstrokes Community Project. This role will be fully committed to this ethos and promote and adhere to our values including: to show compassion for people, respect for individuals and uphold their dignity, to challenge injustice, to continue to improve quality, to work collaboratively and to work with people’s strengths to achieve their potential.
Father Hudson’s Care is a committed employer that proactively pursues our ambitions for equality, diversity, and inclusion in all that we do, building on our core values.
As a reward for your dedication to our services we offer the following Benefits:
· Employee suggestion scheme accessible via intranet
· Online Payslips
· Excellent free online and face to face training to help develop and enhance your skills
· Investing in our employees enhancing developmental opportunities
· Monetary Long Service Awards Recognition
· Enhanced disclosure from the Disclosure & Barring Service funded by the Society.
· Supported and bespoke full induction programme
· Enhanced Society Sick Pay and Statutory Sick Pay upon qualifying period
· Enhanced Annual Leave entitlements.
· Group Company Pension Scheme upon qualifying period.
· Access to our Employee Assistance Programme offering confidential support on personal and professional matters.
· Refer a friend scheme with financial rewards.
· Charity Workers Discounts
Closing Date: 18th March 2024
Interviews: 21st March 2024
We do reserve the right to close this advertisement early if we receive sufficient suitable applications.
The client requests no contact from agencies or media sales.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Training Coordinator
We have an exciting opportunity to join a values-based Social Enterprise with a vision of a society in which people are enabled to thrive.
We are looking to recruit a training coordinator to join a mission-led organisation, supporting their friendly and dynamic training team.
Position: Training and Materials Coordinator
Location: Buxton/Hybrid
Salary: £25,000 FTE
Hours: We welcome applicants who wish to work between 28-35 hours per week
Contract: Fixed term contract – 12 months
Benefits: Laptop and mobile phone provided for work purposes, Generous pension scheme, flexible working arrangements, employee assistance programme, cycle to work scheme, 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days
at Christmas, Opportunities for personal development.
About the role
Facilitating learning through training is a key aspect of the organisations work and our engaging
materials play an important part in ensuring that the Star is used well. The charity delivers training
and learning through a variety of channels, including face to face and remote sessions.
The Training Coordinator plays a critical part in responding to, managing, scheduling and
confirming the large number of training courses that new and existing clients require.
You should have a keen eye for detail and excellent organisation skills providing the training
participants with the materials they need to succeed. As a newly-formed team there is
scope to shape this role with continuous improvement of the processes and funcitons of the
role.
There is a requirement to frequently bring boxes weighing up to 20-35kg into the
office (accessed by two flights of stairs).
Key responsibilities will include:
- Liaise with clients and trainers to determine suitable training dates, collaborating closely with our Training Manager and network of trainers.
- Manage the booking process and administration for courses, including updating Salesforce and other records with comprehensive training details for licensing purposes.
- Send out booking confirmations to clients and trainers.
- Ensure courses adhere to internal guidelines for scheduling and capacity.
- Coordinate with clients to gather necessary information before training sessions, facilitating optimal training experiences.
- Manage posting and delivery of training materials while updating Salesforce accordingly.
- Support the Training Manager with monthly and quarterly reporting.
About you
The Training Coordinator should have a keen eye for detail and excellent organisation skills providing the training participants with the materials they need to succeed.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues
- Excellent organisation and record-keeping
- Excellent attention to detail, and a thorough and methodical approach to tasks
- Self-motivated with ability to work independently
- Ability to prioritise competing pressures and meet deadlines
- Ability to learn quickly
- Commitment to delivering a high-quality service
- Good IT skills including MS Office
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
About the organisation
The organisation help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. They help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called Outcomes Stars.
The Star has proved immensely popular and is now widely used in the UK by charities, social enterprises, and local and health authorities in a wide range of fields including mental health, homelessness, vulnerable families and substance misuse.
You may also have experience in areas such as: Training Coordinator, Learning and Development Coordinator, Training Specialist, Instructional Coordinator, Education and Training Coordinator, Talent Development Coordinator, Learning Experience Coordinator, Training Program Coordinator, Training and Development Specialist.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.