Finance Manager Jobs
Job Title - Financial Wellbeing Training Consultant
Contract - Freelance (12-month minimum commitment)
Hours - Flexible (50-150 hours per year, depending on personal preference, demand and available funding)
Based - North-West England (able to deliver Workshops in Manchester, Liverpool and surrounding areas).
Rate - £55-£130 per hour, depending on session length and delivery arrangements
Expenses - Out-of-pocket expenses will be reimbursed when incurred, in accordance with our expenses policy.
About Us
For 30 years, The Money Charity (TMC) has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing. We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
For more information about us, please visit our website.
About The Role
A core strand of The Money Charity’s offering is helping adults in their place of work or in their local community to build the skills, knowledge, attitudes and behaviours to manage their money well. Our work has never been more needed with the pressures of the cost of living crisis, which whilst having a material impact on many people’s Financial Resilience, has opened up opportunities to talk to people about money and help them engage with their finances at this challenging time.
We do this by partnering with employers and community organisations to deliver a range of interactive Financial Wellbeing Workshops and Webinars to employees, volunteers and service users. The sessions are engaging, interactive and bring the topic of money management to life. Details of the sessions we currently offer, including the formats, can be found in our Workplace and Community Guides, published on our website.
We are looking for a new Freelance Consultant to add to our network of Financial Wellbeing specialists who deliver our sessions both in their region and virtually. The successful candidate will deliver Workshops both virtually (primarily via Zoom or Microsoft Teams) and face-to-face. This role will therefore involve a reasonable amount of travel within your region and occasionally more widely across the UK.
This Consultant will deliver both funded (free-of-charge) in Community settings and commercial (paid-for) Workshops in the Workplace. From time to time Consultants may also be used to support the delivery of a range of Financial Wellbeing Consultancy projects which can include, but is not limited to, the development and/or delivery of bespoke Workshops and Webinars.
Key Responsibilities
Programme Delivery & Development
- Deliver The Money Charity’s Financial Wellbeing sessions in Workplaces and/or adult Community settings in your region and virtually, in accordance with the process and quality standards set out by the charity
- Establish and maintain positive relationships with clients and host organisations
- Effectively engaging participants by presenting sessions in a clear, concise, creative and engaging manner, ensuring delivery is appropriate to the audience of each setting as far as possible and that learning objectives are met
- Work collaboratively with charity staff to support programme delivery, including administrative and logistical support
- Support the continuous development and innovation of sessions and other programme content by providing feedback to programme teams in an honest and timely manner
- Stay up-to-date with financial products, current events, news and issues and relevant Financial Capability sector developments to ensure knowledge base for delivering high-quality sessions is sustained
- Delivery of Consultancy projects, allocated based on client needs and Consultant capabilities, working with other Consultants and staff of TMC to complete projects as required
- Contribute to the evaluation of Financial Wellbeing sessions and programme activities in collaboration with relevant charity staff and external partners
- Maintain accurate, up-to-date and GDPR compliant data, electronic and paper records for monitoring programme activities as required
General
- Support activities that contribute to the growth and sustainability of the charity as directed
- Be proactive in reviewing and evaluating own performance, identifying and acting upon areas for improvement
- Provide feedback to the charity on session delivery, content and the wider process in an honest and timely manner
- Attend and participate in training, events, Consultant network and other meetings as required relevant to the delivery of Financial Wellbeing sessions and/or other programme activities
- Representing TMC, upholding the charity’s mission, vision and reputation
- Undertake other duties compatible with the level and nature of the role and/or reasonably required
Person Specification
Experience & Qualifications
- Experience delivering training to groups of young people and/or adults in a professional or voluntary capacity
- A minimum of A-C GCSE Maths and English or equivalent
- Experience of working with adults in more vulnerable circumstances (desirable); and/or
- Experience working in the financial services sector (desirable)
- Experience of partnering with community and corporate organisations (desirable)
- A degree qualification (desirable
Knowledge, Skills & Abilities
- A good understanding of the money management and personal finance issues facing UK adults in the Community and Workplace
- An understanding of the Financial Wellbeing sector (desirable)
- A fluent command of English and have the right to live and work in the UK
- Willingness to travel within the UK
- A valid UK driving licence and the use of a car (desirable)
- Excellent presentational skills with ability to present in a confident and creative manner
- Ability to deliver training to diverse audiences and/or on sensitive topics, adapting delivery style as appropriate
- Ability to think on your feet, be flexible and respond well under pressure
- Ability to explain financial issues in a clear, engaging, positive and non-judgemental way
- Ability to work as part of a team
- Excellent interpersonal and relationship management skills
- Excellent organisation and diary management skills with ability to self-motivate
- Good level of competence in use of IT, including hardware for presentations, G Suite packages, Zoom and Microsoft 365 packages (including Microsoft Teams)
Personal Qualities
- Keen to work with adults to empower them to be financially capable
- Demonstrable passion for The Money Charity’s vision, mission and values
- Positive, credible attitude to own Financial Capability and Financial Wellbeing
- Willingness to develop personal competencies as appropriate to support objectives
The Money Charity is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff, contractors and volunteers to share this commitment. For any Consultants delivering to beneficiaries or service users in the community, a satisfactory Enhanced Disclosure and Barring Service Check is required.
Closing date: 11:59pm, Sunday 21 April 2024.
Interview: Week commencing 29 April 2024 and 6 May 2024. This will be virtual and exact dates and times are to be arranged.
Training: The successful candidate will need to attend an induction training day (paid) in May 2024 before commencing the role. Exact format, date and time to be confirmed.
Application Details
To apply for the role, please submit a CV and covering letter of no more than one side of A4 via CharityJob.
When writing your covering letter, you should focus on providing evidence and specific examples that demonstrate how you meet the person specification and your suitability for the role. We value transferable skills and encourage applicants who do not have direct experience to provide examples from other areas that meet the requirements.
Please note we will not proceed with any applications which do not include an appropriately detailed covering letter.
Please ensure that you provide a phone number and email address so that we can contact you easily and in confidence.
Unfortunately, we are unable to respond individually to all applications so if you have not heard from us by the advertised shortlisting and/or interview date(s), this means your application has not been shortlisted on this occasion. Feedback will be given upon request to candidates who attend interview.
For further information, or if you have any questions about the role or our recruitment process, please email us.
The client requests no contact from agencies or media sales.
The Greenwich / Avery Hill Advice Service Manager plays a pivotal role in providing comprehensive support and guidance to students on the Greenwich / Avery Hill Campus and managing the service.
This position is responsible for promoting and continually improving the Greenwich / Avery Hill Advice Service, including developing proactive interventions to enhance student success and evaluating the impact of these services.
Looking at trend data, the role will support the team in developing insights into the needs of students studying at Greenwich.
Guided by this information, the post holder will develop new initiatives and facilitate service outreach to reduce the likelihood of issues arising in the first place.
The manager will collaborate with other departments to ensure a holistic approach to student support.
This role sits within the Advocacy and Policy Team who focus on making 1-1 timely interventions to support students to succeed as well as identifying broader trends in student behaviour to inform our strategic approach to services and support.
Duties and Key Responsibilities
This post holder will be part of the wider Advocacy and Policy Team and will be expected to contribute to departments wider objectives and planning.
The post holder will:
Advice Team Management:
- Recruit, train, and manage the Greenwich / Avery Hill Advisers.
- Foster a positive and collaborative work environment for all staff.
- Provide supervision and support when required for Advisers dealing with challenging cases.
- Provide guidance and professional development opportunities for staff managed.
- Manage Greenwich / Avery Hill Advice Service within agreed budgets.
Operational:
- In conjunction with colleagues contribute to any professional awards for the service, i.e. quality mark, etc.
- Track and monitor issues affecting students.
- Reasonable cover for the Advice Service Manager (Medway) during periods of absence (can be done remotely).
- Occasional report writing or deputising for Head of Advocacy and Policy relating to Advice.
- To provide advice to students accessing the service.
- Attend with students to relevant meetings/hearings in relation to Advice cases.
- To create and maintain case records ensuring confidentiality as per the services procedures.
- To attend and contribute to appropriate meetings internally or externally.
Service Promotion:
- Develop and execute strategies for promoting the Service to both new and current students.
- Collaborate with the marketing and communications team to create marketing materials and campaigns when required.
- Engage in outreach efforts to raise awareness of the Service.
Impact Evaluation:
- Establish and maintain data-driven systems for evaluating the impact/quality of the Advice Service in conjunction with colleagues.
- Collect and analyse data to assess the effectiveness of interventions and make evidence-based improvements.
- Prepare regular reports on the outcomes and impact of the advice services.
Collaboration:
- To develop and maintain strong stakeholder relationships.
- Work closely with other university departments, such as Student Centre, Finance Team, Wellbeing Team, Faculties, etc to better support students.
- To attend meetings and forums as appropriate.
General Responsibilities
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Support and promote liberation, diversity and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and Project data.
- Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
- Any other duties commensurate with the accountabilities of the post.
Personal Specification
Experience
- Working or worked in advice or a related field.
- Case management system experience.
- Relevant managerial experience.
- Working and building relationships with a range of stakeholders and partners or strategic networking.
- Planning, delivering, managing and evaluating programmes and events.
- Develop and maintain effective systems for collecting, collating and reporting information.
Skills and Ability
- Data analysis and reporting skills.
- Communication and interpersonal skills to a broad range of people, stakeholders, students, external organisations, etc.
- Leadership and team management skills.
- IT skills.
- Ability to analyse and assess statistics to drive service improvement.
- Work to deadlines and prioritize work.
- Ability to engage and motivate others.
Knowledge
- Best practices in student advising and support.
- Regulatory requirements and best practice in the advice field.
- Detailed principles of confidentiality, GDPR and handling sensitive data.
- Health and Safety along with safeguarding.
Education/Training
- Advice or related field qualification preferred.
- Professional development in relevant area to the post.
Personal Attributes and Other Requirements
- Able to travel across our campuses, Greenwich, Avery Hill, Medway
- There is a dedicated bus service staff can use for intercampus travel
- May need to stay overnight for training and conferences. Advance notice given for flexibility.
- Works well in a team with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of the organisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Job Description: Fellowship Programme Officer
Line Manager: Team Leader (New Fellows)
Objective: The Programme Officer provides individualised support to Fellows, facilitates placements and secures funding. The Programme Officer also contributes to project management activities.
Duration: For an initial period of 12 months, subject to review.
Start date: 1 May 2024, or as soon as possible thereafter.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.
Salary: £30,240 per annum
Number of posts: 2.
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Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Fellowships
- Lead on New Fellows Team cases and provide comprehensive support to Cara Fellows using trauma-informed practice.
- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.
- Provide logistical support to Fellows prior to and after their arrival in the UK.
- Coordinate with regional exam centres to facilitate IELTS or equivalent fee waivers for Fellows.
- Collect and interpret regional intelligence to inform Fellowship Programme advice and guidance.
- Write and send official documents to Fellows.
- Develop relationships with universities and other partner organisations.
- Conduct due diligence on Fellows’ documents and risk.
- Assess Fellows’ suitability for academic placements and liaise with experts for their professional opinion.
- Assess Fellows’ English language abilities.
- Attend weekly meetings with the team.
- Support Fellowship Programme with ad hoc responsibilities.
Visa Advice & Guidance
- Liaise closely with Fellows and hosting universities on visa related issues (Student and Temporary Worker (GAE) visas).
- Liaise with independent legal advisors where necessary.
- Research and update visa guidance to reflect changes in complex immigration regulation.
Managerial Support
- Provide advice and guidance to Fellowship Programme Assistants
- Contribute to Fellowship Programme policy changes and decision-making.
Finance
- Make payments to Cara Fellows and non-Fellowship related payments.
- Document financial transaction records.
- Record all financial and in-kind support from universities and other partner institutions.
Monitoring and Evaluation
- Assist new arrivals with handover to the Active Fellows’ Team.
- Record and report on the efficacy of IELTS or equivalent fee waivers to relevant bodies.
- Assist with compilation of reports to funders.
Administration
- Provide support for general enquiries.
- Present and collect data
- Ensure safekeeping of confidential information
- Maintain detailed records of correspondence, documents, and activities.
Project Management
- The Programme Officer will have the opportunity to contribute to the management of internal projects within the Programme.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
· Bachelor's degree
- Fluent English (spoken and written).
· Proactive with a willingness to learn
- Confident and empathetic with strong interpersonal and communication skills.
- Ability to work under pressure in a fast-paced environment
· Keen team player who is ready to support and help colleagues
- Excellent record keeping and attention to detail.
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines.
- Understanding of issues of confidentiality.
- Interest in and commitment to the work of Cara
- Confident use of Microsoft package
- Good knowledge of current global issues.
· Ability to have difficult conversations
Desirable
- Masters or equivalent experience
- Casework experience
- Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
- Salesforce/CRM software experience
- Project Management experience.
- Experience in a supporting role with people with lived experience of forced migration
The client requests no contact from agencies or media sales.
To deliver a range of dynamic and engaging financial education programmes to young people, young adults, and professionals in a variety of settings; some of which belong to MyBnk but others where you will be a visitor.
Part of our Programmes and Delivery Directorate all our Programme Trainers love working with our programme participants. They are the front line of our work, representing MyBnk’s exceptional programme quality in a range of settings. This is an outward facing role and will require significant travel to our delivery locations across the area to deliver face to face and (occasional virtual sessions) to varying groups of learners.
We are really proud of the quality of trainers we hire at MyBnk; we have a good mix of people including former primary and secondary teachers and youth workers. You will be joining an excellent team who know their stuff so there will be ample opportunity for you to learn and for you to feedback on where our programmes might improve. You do not need to be an already existing expert on financial education; we will teach you everything you need to know.
The client requests no contact from agencies or media sales.
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see things in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
Grants Officer - RCN02386
Administration | RCN UK HQ with hybrid working | £41,799
(including inner London weighting of £5094)
Contract type: Fixed Term Contract
Grants Officer
UK HQ 35 hours, 2 months FTC
Salary range per annum: £36,705 - £41,466*
At the RCN Foundation, we are committed to supporting, strengthening and championing the nursing profession. As a charity and grant-maker, we do this by funding research and projects, as well as education and hardship, which support nurses, midwives and Health Care Support Workers (HCSW) to innovate, progress their careers and get through tough times.
As the Foundation’s Grants Officer you will work with the Benevolent Service Team to assess hardship grant applications and agreeing grants with the Benevolent Grant Manager deliver and to deliver a first-class benevolent grants and signposting service at the RCN Foundation. The service is bespoke to the nursing and midwifery profession, and this role is essential in making key decisions relating to our grant making activity to individuals in need.
In this varied role every day will be filled with possibilities. You will use the online application portal on the CMS to manage all grant applications. You will also provide support to individuals through the relevant and comprehensive signposting hub, which is kept up-to-date and is tailored to the needs of the nursing and midwifery professions
As well as exceptional customer service, to join us you’ll need an in-depth knowledge of best practice in respect to hardship and benevolence across more than one country of the UK. You will need to have significant experience of working in a benevolent grant-making capacity, and with charities and/or third sector organisations. Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
What we offer you
We expect you to look after our beneficiaries. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days per anum plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Opening date: 28 February 2024
Closing date: 11.59pm on 13 March 2024
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Assessment & interview date: 22 March 2024
Interview date: 22/03/2024
Contracted hours: 35
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
The client requests no contact from agencies or media sales.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page.
Main Areas of Responsibility
Careers Education
- Work with each academy’s career lead to audit and plan high quality careers provision that takes in to account statutory guidance and complements the academy’s development/improvement plans
- Work with each academy’s career lead to plan, manage and deliver a careers education programme
- Work with the academy’s career lead to manage the contribution of colleagues, parents and other partners to develop high quality careers learning, planning and development
- Support the development/enhance teaching quality for staff delivering careers, providing monitoring and training so they are equipped to deliver activities
- Work directly with students to offer top quality careers advice and guidance in relation to the Gatsby benchmarks
- Work with the federation careers team to ensure quality provision and innovations across all academies, including the maintenance of labour market information and development of national and local industry/organisational links
Careers Information
- Develop links with and keep up to date with the range of opportunities available to students including education, apprenticeships and other work based education options.
- Keep up to date with occupational and labour market intelligence
- Create links with higher education establishments, employers and professional organisations.
- Ensure staff and students are aware of the range of opportunities available and are able to take advantage of these links.
- Take the lead on key areas that will benefit the Careers Team – maintain links with these stakeholders and keeping colleagues up to date with developments in this area
- Organise speakers to undertake presentation or careers activities.
- Undertake assemblies as and when required
- Develop and produce careers literature and web-based information
- Promote the use of careers information including books, software, websites and videos
- In conjunction with the academy librarians, manage the provision of a careers library and information areas, where appropriate
For full job description, please download the full job pack.
What We are Looking For
We would like to hear from you if you have:
- Diploma in Careers Guidance or Qualification in Careers Guidance to Level 6 (we will also consider you if you are currently Level 4 qualified and are prepared to work towards Level 6)
- Experience of developing and delivering CEIAG within an education setting
- Experience of successfully motivating students to plan and achieve their career goals
- Knowledge of the university admissions system and student finance
- A working understanding of the full range of career opportunities for students,
- including apprenticeships
- Knowledge and understanding of relevant statutory guidance pertaining to CEIAG
- Ability to relate well to young people and a genuine interest in delivering positive outcomes for them
For a full job description and person specification, please download the Job Pack.
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.