Team Administrator Jobs
Working with two highly experienced Programme Coordinators, you will help to grow our existing Youth Development Team activities, currently present in Hampton, and continue the development of our newly launched Aspire project.
This is a maternity cover role for a minimum period of 6 months starting in June. You will be based in Peterborough but also spend time at our centre in Cambridge.
You will manage our Lead Youth Development Worker and Aspire Development Worker, in Peterborough, encouraging them to establish positive relationships with young people, from which we development activities, and provide advice and support.
Joining a growing Peterborough team, you’ll support the expansion of weekly groups, one-to-one work, family support, school-based alternative education, trips and residential experiences. Increasing partnership working with local community groups and agencies will be key to this.
Romsey Mill's Youth Development Team (YDT) works with disadvantaged, at-risk and vulnerable young people (aged 10 - 21 years) across Cambridgeshire and Peterborough. YDT are passionate about supporting young people to overcome challenges, live fulfilling lives and inspire change in the world. We currently engage around 1200 young people each year. Aspire is the name of Romsey Mill’s project that supports autistic children and young people. We currently deliver 14 specialist youth clubs across Cambridge, Cambourne, Linton and Hampton supporting over 180 autistic young people. We’re excited about further extending the work across Peterborough. You will work out of the office Romsey Mill rents at CSK Church in Hampton for 3-4 days per week. We utilise space there and in other community facilities for the delivery of activities. You will also spend 1-2 days working from Romsey Mill Centre, Cambridge.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership.
As team leader you will manage the day-to-day running of the team, together finding ways to delight and uplift our supporters as they stand alongside Bible translators.
- Salary: £32,500 + benefits
- Location: Our office is at CMS House, Oxford OX4 6BZ
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Monday 15 April at 9am
- Interview date: Thursday 25 April
Key responsibilities:
- Deliver consistently high levels of customer service/supporter care;
- Lead the team to achieve its potential;
- Oversee timely donation processing and accurate record keeping;
- Maximise use of the telephone.
Benefits include:
- 33 days’ annual leave, including bank holidays
- A tax-efficient (salary sacrifice) contributory pension scheme
- Non-contributory life assurance scheme for all staff
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Monthly social lunches arranged
- Fully paid-for professional development opportunities.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
The client requests no contact from agencies or media sales.
Position: HR Business Partner (Projects)
Contract: 1 year fixed term
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £49,680 - £54,550 per annum plus excellent benefits
Salary Band: Band G3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a fantastic opportunity to join our supportive and fun team at a time when exciting people plans are starting to take shape for the MS Society.
You’ll be an experienced HR Business Partner, with the ability to hit the ground running, to lead on a number of exciting upcoming HR projects for 2024.
Our organisation is transforming the way in which it works and the HR team will be at the heart of these changes, supporting managers and teams on a variety of projects.
You’ll have worked in a similar role at this level. You’ll have substantial experience of:
- Providing expert employee relations advice and support on serious and complex cases
- Supporting on a variety of people projects
- Supporting various organisational changes
As part of the HR Operations team you will be responsible for providing an efficient, friendly and a high quality service to customers across the organisation.
From providing first line advice, guidance and support with casework, including grievances, disciplinary matters, and sickness absence.
In addition, you’ll be undertaking a range of associated general HR transactional activities.
You’ll have:
- A CIPD qualification (ideally level 7) or equivalent
- Experience of working in a HR environment, having sound knowledge of employment law and employee relations procedures.
- Experience of employee dispute resolution.
- Experience of working with an HRIS, including data management and reporting.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 1 year.
Closing date for applications: 9am on Tuesday 16 April 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- Gender
- Race
- Disability
- Sexual orientation
- Religion or belief
- Pregnancy
- Gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
Salary: Starting salary of £33,930 rising to £37,700 after 24 months + 8.5% pension contribution
(after satisfactory completion of your probation period).
Hours: Full time, option for part time and flexible working
Contract type: Permanent.
Location: Our offices in Battersea Library, with home working possible
Are you an experienced office or business manager, or do you have the skills and are looking for a new role? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as our Business Manager and Company Secretary. This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.
What will I be doing?
The post-holder will lead on premises, facilities, finance and personnel and administration systems in order to support the effective delivery of CAW services to clients and management of the organisation.
Reporting to the CEO and responsible for the recruitment and management of administration volunteers, the post holder will take the lead on maintaining our office systems and processes.
What skills are we looking for?
1. Previous office administration experience, ideally including experience of:
- Providing administrative support.
- Administering finance systems
- HR administration
2. Methodical and well organised with the ability to work on own initiative, prioritise work, and meet deadlines.
3. Good numeracy skills for monitoring and analysis of statistics and budgets.
4. Good interpersonal, written and oral communication skills including ability to take accurate minutes.
5. Good computer skills including excel and other Office applications and Quickbooks
6. Flexible approach and willingness to work as part of a team.
7. Understanding of the aims, principles and values of the Citizens Advice Wandsworth service and its equality and diversity policies, and willingness to operate within them.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Wednesday 24th April 9am
Interviews will be held: W/c 29th April
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Community Inclusion Lead will have responsibility to develop and deliver the strategic direction of both the Community Inclusion and Education departments at Sale Sharks Foundation. This will include developing project/programs around disability and social inclusion, health and wellbeing and managing the Foundations Education department which focus’ on alternative provision and our Hitz program for 16–19-year-olds.
The role will have a focus on developing a range of provision across both Community Inclusion and Education. Priorities for this role will include securing funding, developing key internal and external relationships with partners, managing a diverse team of staff and monitoring and reporting on project/delivery impact. You will also be a key part of the Senior Leadership Team at Sale Sharks Foundation, reporting directly to the CEO and working with the rest of the SLT team to set the strategic direction of the department and wider foundation.
This is an exciting time for an experienced sport/community manager to join the Foundation and help us achieve our strategic direction goals across the community inclusion space.
Development
- Design, develop and lead on the development of new programmes and initiatives linked to Community Inclusion and Education.
- Work with department managers to ensure health and safety and programme procedures are in place across all Sale Sharks Foundation activities.
- Be one of the key points of contact and work closely with the Foundation’s funding consultant in identifying and writing bid applications.
- Oversee the planning and delivery of all Community Inclusion and Education programmes, ensuring staffing and resources are effectively managed.
- Working closely with the Safeguarding lead, to support the wider department with any safeguarding concerns, make sure to follow Sale Sharks Foundation protocols.
- Undertake any other duties as required by the CEO.
Monitoring & Evaluation
- Keep clear, accurate records and data collection linked to all grants and commercial funding streams.
- Responsible for tracking and delivering against agreed KPI’s associated with grant funding.
- Design, deliver and ensure monitoring and evaluative feedback systems are in place for all programmes.
- Produce reports, analyse and present findings to grant and funding partners.
- Ensure that quality assurance of Sale Sharks Foundation Community Inclusion and Education activities, working with colleagues to ensure all materials are relevant and up to date.
- Support the creation of media information and case studies/good news stories to measure the impact of events and activities for the Foundation and relevant partners.
It is expected that the role may include working some evenings and weekends including match days. This will always be agreed in advance with time off in lieu offered.
This job description is not necessarily an exhaustive list of duties but is intended to reflect the range of duties the post-holder will perform.
It is key to this role that candidates:
- Always demonstrate the Sale Sharks Foundation values.
- Promote Sale Sharks Foundation’s brand and ethos in a professional and positive manner.
- Be committed to applying and promoting equality, diversity and inclusion as Sale Sharks Foundation and comply with all Charity policies and procedures.
- Act in line with the Foundations code of conduct always showing professionalism in all environments we work across.
PERSON SPECIFICATION:
Knowledge, Skills & Experience
Essential:
- A degree in a relatable subject area.
- An experience, understanding and a passion for improving opportunities for underrepresented groups or individuals in our communities.
- Proven success at building effective working relationships with a range of internal & external stakeholders.
- Experience of producing monitoring and evaluation reports
- Track record of developing and managing projects and working with others to achieve successful outcomes.
- Experience and a strong understanding of reviewing and mitigating risk.
- Evidence of the ability to develop and manage project budgets.
- Strong organisational skills with the ability to prioritise and work well under pressure.
- Previous experience of leading and motivating others to a common purpose.
- Previous line management responsibility.
- Strong communication and presentation skills.
- Strong organisational skills with the ability to work independently as well as part of a team.
- Understanding of data protection and GDPR principals
- High attention to detail including good use of grammar and spelling.
- Excellent knowledge of Microsoft 365 packages
Desirable:
- Understanding of the rugby landscape
- Experience in the charitable sector
- Experience of working with underserved communities within the north west.
- Previous experience of securing funding from trusts, grants or similar bodies
PERSONAL ATTRIBUTES
- Ambitious and driven with a willingness to learn.
- A passion for the community and making a difference.
- A friendly, positive ‘can do’ attitude.
- A commitment to the aims, vision, and values of Sale Sharks Foundation
- Strong interpersonal skills with ability to work on own initiative and as part of a team.
- Good analytical skills, problem solving and decision-making capabilities.
- Excellent communication and the ability to motivate and sell ideas to others.
- Excellent organisational skills with the ability to assess priorities and work to strict deadlines.
- Ability to inspire and articulate the full breadth of impact the work of the Foundation has.
- Willingness to work flexible hours.
- Full driver’s license and use of a vehicle.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with?
Right now, we’re looking for a Registered Manager for our Crisis Recovery Service in Ealing.
As well as responsibility for the operational management of the service, including service delivery within policies, procedures and quality standards, the Registered Manager will ensure the service complies with relevant legislation and will oversee the work of a team that comprises of 1 Peer Support Coordinator, 1 Administrator, 1 Community Links Worker and 2 Team Managers that provide line management support for 15 Recovery Workers.
The Registered Manager will also help the Regional Operations Lead to prepare and deliver business plans and budgets. Substantial experience of contract management and the competency it takes to manage regulated activity and attain relevant qualifications as well as meeting the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery/crisis management model and the ability to ensure the safe management of medication.
You are outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills. You will also need skills in managing conflicting demands and priorities, motivating staff and delegating work, as well as a good understanding of managing client risk and safe working practices. A relevant professional social care qualification to support your experience would also be an advantage.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
Job Title: Finance and Operations Manager
Contract: Permanent
Hours: 35 hours per week (however, we will consider part-time 28 hours per week)
Salary: £38,000 - £45,000 per annum
Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.
About the role
This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.
The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.
The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.
This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.
Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Wednesday 24th April 2024 at 23:59
Test and Interview date: Week commencing Monday 29th April 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a tangible difference in people's lives?
Providence Row is seeking an enthusiastic and dedicated Needle Exchange & Harm Reduction Coordinator to join our vibrant team. With a focus on community well-being and safety, this role is your chance to contribute meaningfully to harm reduction services in a dynamic and supportive environment.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Leading on a busy needle exchange service, you will offer harm reduction advice & support to all people who access the service.
- You will oversee stock levels and ordering of new supplies, with an emphasis on ensuring all stock is stored safely.
- You will ensure policies, procedures, and quality control are in place for all people and staff when carrying out the Needle Exchange and further develop good practice.
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
We are looking for an Assistant Community Manager to join our Community of people recovering from, or experiencing homelessness, The team is small, but very supportive and committed to the residents, ex residents and guests that the community serves. This is an active role for a hands-on person who believes in the potential for community to affect personal change. This is a full time permanent role, mainly based in Kentish Town.
We support our residents through a therapeutic community structure. We aim to offer an accepting framework in which human relationships can be nourished. We work from a main residential house and provide outreach services to those still left on the streets. We are looking for a person to work in the residential house and also have a regular presence on street outreach.
While and interest and feeling for homelessness issues is vital to the work, other experience of social care settings, therapeutic models and communities are also valuable.
The ideal candidate will need to bring diplomacy, humour, willingness and a commitment to the ethos of acceptance and love.
A driving licence isn't absolutely necessary, but would be an advantage. If you have a UK driving licence and are willing to drive in central London, please state this on your cover letter.
The client requests no contact from agencies or media sales.
The primary purpose of this role is to deliver live training workshops as part of our Safer Gambling Training and Worksafe programmes. It will also involve the live facilitation of Lived Experience sessions with our Experts by Experience.
This role gives the postholder the opportunity to make a real difference to the lives of those affected by gambling harms, by educating gambling operator staff and workplace colleagues to be able to better spot the early markers of harm, and to interact in a more effective manner.
A strong facilitator and communicator, you will be able to demonstrate a proven track record. You will confidently learn new content and skills as required and able to deliver exceptional in-person or virtual training to diverse audiences. Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious, and always thinking about how you can improve your delivery and the experience of our customers.
As a self-employed Associate Trainer, acceptance of work offered will be dependent on availability and other commitments. We currently offer between 1-4 days contracted work per month, although we anticipate this will increase.
The postholder will be responsible for assessing and paying their own tax. Payment will be made within 30 days on production of a valid invoice.
Key Accountabilities & Responsibilities
- Deliver engaging and interactive training workshops to a range of organisations (including gambling operators) both in-person and online.
- Facilitate our lived experience sessions with our EbE’s (Experts by Experience) to a range of organisations, both in-person and online.
- Support our EbE’s with wellbeing ‘check-ins’ and follow-up support when required, as part of our training workshop process.
- Maintain our high standards, reputation and relationships associated with each programme.
- Travel to allow for the timely and effective delivery of our in-person training workshops.
- Support learners with the training programme.
- Ensure you are aware of the learners’ needs before delivery and tailor your training style accordingly or inform your line manager.
- Capture any learner data that has not been recorded prior to the training and inform the line manager or co-deliverer about the learners’ attendance.
- Ensure all records are maintained in accordance with GDPR/data protection legislation.
- Communicate with Betknowmore, our partners and customers professionally, timely and courteously.
General
- Adhere to Betknowmore UK’s policies and procedures.
- Demonstrate a commitment to diversity, inclusivity and equal opportunity in working with colleagues and stakeholders with a wide range of perspectives and experiences.
- Be a good team worker, demonstrating enthusiasm and commitment to the organisation, our team and our partners.
- Attend all training as required as part of induction and any ongoing CPD.
Qualifications or Relevant Experience
- Qualification in teaching or training, or extensive relevant experience.
Essential Experience
- Experience of delivering training workshops both online and face-to-face.
- Experience of delivering alone and as a co-facilitator.
- Experience of delivering role-play-based activities in a training workshop environment.
- Experience of delivering skills-based training programmes both online and in-person.
- Experience of delivering externally assured or accredited training programmes (desirable).
Essential Skills & Knowledge
- Excellent verbal and written communication skills.
- Ability to present information clearly in an engaging manner.
- Ability to read the room and adjust accordingly.
- Strong administration skills.
- Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
Essential Aptitude
- Supports and champions the vision, mission and values of Betknowmore Global.
- Ability to work flexibly, according to role and service requirements.
- Strong initiative with a practical approach to problem-solving.
- Ability to remain calm and composed, even under pressure.
- Ability to travel where necessary (with occasional evening/weekend travel).
To apply for this role please send your CV along with a maximum 2 page supporting letter outlining why you are the
right person for this role, referring to the job description. You will be required to demonstrate competency at interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Partner Quality Manager
Location You will be remote working with occasional travel to meetings and events. UK based roles.
Hours - Full Time (hours are flexible to suit the needs of the charity plus meet a work life balance) – Permanent.
Salary £28k - £30k
Are you a great communicator with experience of managing relationships? Are you happy to work in a busy reactive role managing the expectations of our partners? Are you flexible, empathetic and able to deliver great service?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As the Regional Partner Quality Manager, your role is to ensure that the delivery of the partner expectations is met. This will be achieved through strong relationship management and working closely with stakeholders across the organisation. You will be a team player with excellent communication and organisational skills who is looking to work within a growing charity.
Some of the key responsibilities in the role are:
· To manage relationships with Fuel Bank Foundation partners in your region.
· Working with a team of stakeholders across the organisation to ensure the partner experience is delivered to the highest standard.
· You will be the point of escalation for partners, offering full support as and when required.
· To support all partners with training, including in person and online training.
· To monitor the partners, use and produce reports.
· To address all issues before escalation.
· Identifying opportunities to expand our partner network.
· Engage with partners through all lines of communication and also to attend events.
· Performing the administrative tasks required to manage partnerships.
· Be proactive in putting forward continuous improvement ideas.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
An understanding of the energy or this charity sector would be desirable but is not essential.
Plus, experience of working with volunteers would be a strong advantage.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (pro rata) plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
This wide-ranging varied role will suit someone who is highly organised, self-motivated, flexible and has great people skills. The successful candidate will lead all our non-advice related activities including HR admin, Finance, PR Campaigns, digital skills and financial capability. This role will suit a natural multi-tasker who is prepared to be flexible, make decisions and adapt to whatever comes their way.
This role will ensure that the monitoring and administration of our funded projects runs smoothly and meet the key performance indicators. Managing a diverse team, you will meet with funders and support the development of new projects. This role will also be a member of the leadership team.
The purpose of the role is to work with the Chief Executive officer and Head of Service and Quality, to ensure smooth running of the day-to-day service and ensure the back-office infrastructure/support is adequate and robust to enable efficient running of the advice functions. This means IT, HR Administration, PR Campaigns, Financial Capability and Finance and administrative monitoring of the projects to maintain national Citizens Advice standards and meet the funders needs. This will involve:
- To manage the administration of funded projects, monitoring targets and ensuring the KPIs are being met and funder reports are submitted on time.
- To ensure all new projects are properly onboarded and have the correct resources.
- To ensure funder needs are met and the projects deliver to the required standard
- Line management of the non-advice staff as listed above and coordinating community outreach programme
- Supporting the leadership team in planning the service and new projects
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
- Are you calm, non-judgmental and able to work effectively with people as a team?
- Do you have experience of working within the health, social care, or charity sector, working in a fast-paced environment, supporting multiple projects simultaneously?
- Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?
- Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Operational Lead - Nightlight Crisis Service
Reference: 203
Salary: £26,520 - £29,120 per annum
Hours: 37.5 hours per week including some evenings (part time may be available; hours dependent)
Contract: Permanent
Working base: Hemel Crisis House or Watford Wellbeing Centre
Reports to: Director of Crisis and CYP
About the Crisis Service
Nightlight is Hertfordshire Mind Network’s brand for all of our crisis services, where we provide to residents in Hertfordshire:
- Crisis Centre – 24/7, 365 days a year
- Crisis Helpline – 365 days a year, 7pm to 1am
- Crisis Cafes providing drop-in support – 365 days a year, 7pm to 1am
- Daylight – short term, outreach support
- A&E Crisis Support in Watford and Lister Hospitals (in partnership with Mind in Mid Herts)
We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire, 7 days a week, 365 days a year.
As a senior member of our diverse team, you will work closely to support staff with operational tasks, addressing queries around procedures and policies.
About the Role
You will be
- Responsible for ensuring high quality mental health provision by line managing our Crisis Volunteer Coordinator, and Crisis Administrator.
- A key member of the Nightlight team, ensuring service delivery is safe, equitable and effective; and to be accountable for achieving KPI’s, data reporting to commissioners and the wider Senior Management Team.
- Ensure the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
The objectives of HMN’s Nightlight Crisis provision is:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for applications is Sunday 24th March 2024
Interviews will be held from the week commencing 25th March 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.