Team Administrator Jobs

Job Title: HR Administrator

Contract: Fixed Term – 12 Months (Maternity Cover)

Hours: 35 per week (Full Time)

Salary: £26,000 – £28,000 per annum (depending on skills and experience)

Location: Coram Campus – Bloomsbury, London (with flexibility to work from home 2-3 days per week)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

We are seeking a HR Administrator to join our Human Resources team at Coram.

This is an exciting opportunity either for an individual who is looking to develop their HR skills in an experienced and supportive HR team or who has relevant HR experience and is looking for a new challenge.

This multi-faceted HR administration role covers all parts of the employee life-cycle, along with opportunities to get involved in projects such as TUPE, well-being, and recruitment and retention strategies. You will work closely with one or more business partners to support specific entities within the Group and will play an integral role in providing an efficient and effective HR service that adds value to the wider organisation.

We are looking for an individual who:

• has experience of working in a HR environment or administrative experience combined with HR qualifications;
• strives to deliver an excellent service;
• has strong interpersonal skills with the ability to relate professionally to staff and build good working relationships at all levels;
• has the enthusiasm and willingness to learn new skills;
• is a team player with a professional, flexible, and positive approach to work;
• can be flexible in order to support the needs of a busy department.

If this sounds like you - we’d love to hear from you!

More information about the role and its responsibilities and expectations can be found in the job description and person specification.

Working at Coram

If successful, you will join a supportive and collaborative team, where everyone’s contributions are recognised and valued.

At Coram, we’re driven by a purpose we care very much about. Delivering the right results for the children and families that depend on us needs people who feel supported, valued and appreciated for their efforts. We are committed to fostering an inclusive and fulfilling work environment in which our staff can thrive.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 11.59pm, Wednesday 8th May 2024

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neurodiversity, and those from other groups who are underrepresented at Coram.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us 
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:

• Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
• Experience of working with a team of  volunteers or as a volunteer.
• Experience of working directly with a diverse range of clients or service users.

This post is subject to enhanced vetting and barring check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role  

Smart Works are looking to appoint a HR Advisor to join our People team at a time of significant growth for the organisation. Working closely with the existing team of two, the HR Advisor will play a crucial role in developing the centralisation of the function for all 11 centres across the UK.

The HR Advisor will manage the employee lifecycle staff processes and the trustee recruitment processes, supporting the Head of People in maintaining a professional and efficient function and contributing to the delivery of the People Teams plans and objectives.

An important part of the role is to build excellent working relationships with employees working across Smart Works. The successful candidate will also identify opportunities for process improvements and automation.

Smart Works is a national charity, with Smart Works centres across the UK. There will therefore be occasional travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.

Duties and responsibilities

• Manage the HR Inbox, advising managers and staff on terms and conditions of employment and legislation relevant to specific policies and procedures.

• Managing the recruitment inbox, provide guidance on staffing requirements.
• Lead user of the ATS system, oversee the recruitment process, posting job adverts, scheduling interviews, drafting letters and contracts.
• Support trustee recruitment, posting job adverts, liaising with trustees and co-ordinating responses via the recruitment inbox.
• Manage the onboarding and offboarding of employees and interns, including induction plans and process, coordinating probation reviews and exit interviews where appropriate.
• Day to day administration of Breathe HRIS, setting up of new profiles, calculating annual bank holidays, managing employee changes and document merge/uploads.
• Compile monthly payroll information.
• Provide advice to line managers and staff in relation to policies, tailoring communication to individual needs.
• Maintaining timeframes on HR projects and annual processes, such as appraisals.
• Compile monthly HR stats and reports as and when needed.
• Contribute to HR Projects as they arise.

Personal Specification 

Essential

• Experience delivering recruitment across multiple sites.
• Good written and oral communication skills.
• Proficient in the use of Microsoft Office applications.
• A strong desire to learn, a willingness to share knowledge and a strong team ethic.
• Enthusiastic, diligent and energetic with a flexible approach in a rapidly changing environment.
• A proven track record of providing exceptional service and establishing and maintaining strong relationships.
• Strong level of attention to detail; ability to produce reliable, accurate work.
• All candidates must live in the UK and have the right to work in the UK.

Desirable

• CIPD qualified.
• Knowledge of L&D strategies and initiatives.

How to Apply  

Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.

Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.

We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.

About you

You are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.

You have experience of organising events or other engagement activities.  You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.

You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.

You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project.  You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.

Responsibilities

- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.

- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.

- Find interesting speakers and organisations to participate in our events.

- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.

- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.

- Look for opportunities to invite our funder along to events and participate in the activities.

- Manage relationships with staff team and volunteer Energy Champions on local events.

- Create event plans and risk assessments for each event.

- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.

- Create and work to agreed budgets.

- Ensure you are collecting the data needed to monitor and evaluate the project.

- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.

- Ensure events feed into the wider work and services of Energise Sussex Coast.

- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.

- Provide general assistance with ESC events and projects as required.

- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.

- Attend monthly in-person team meetings in Hastings.

Key Details

• Hours: 30 hours a week, flexible working. Will include some evening and weekend work.
• Job location: Home based (or optional hot desk in Hastings) with regular events in Hastings, Rother, Eastbourne and Wealden. Please note, travel costs to the events will only be paid from a local East Sussex postcode, we would not be able to cover the cost of travelling to events from London or further afield.

Criteria

Essential

1. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future

2. Experience of organising events or community engagement.

3. Experience or an understanding of the importance of quality data collection, monitoring and evaluation, for example collecting and analysing event feedback

4. Effective administration and organisational skills, with good time management and high attention to detail

5.     Good written and verbal communication skills

6. Experience working in a team for shared objectives and self-motivated to work independently.

Desirable

7. A qualification in a relevant field: events, marketing or climate/ energy

8. Experience of working with volunteers

To apply

Please send the following to apply:

1.A copy of your CV

2 . A covering letter (of around a page or two) of how you meet the essential and desirable criteria. 

Please note - if you are offered the job you will need to provide two references including one from your last employer.

Interviews in person on Weds 22nd May

Inclusion and equality of opportunity

If there's anything you need to help you apply for the job - whether that's help with the job application or alternatives to interview or particular requirements for interview access please let us know and we will make alternative arrangements.

Job Purpose

Increasing numbers of Disabled people are becoming aware of the fact that CYCLING might be possible for them. However, information about how/where to access cycling, the variety of possible equipment, regulations around cycling a non-standard cycle, funding avenues, etc. can be difficult to find. As the Wheels4MeLondon loan scheme starts to be marketed in Spring/Summer 2024, we anticipate increasing numbers of enquiries to reach us, including from around the UK.

With the support of the rest of the Wheels for Wellbeing team, our Specialist Advisor will become very knowledgeable about all aspects of Inclusive Cycling and will support enquirers with information and advice about the most appropriate next steps with regards to their cycling ambitions. They will provide information and advice, based on where enquirers live, their level of experience with cycling, their goals (whether they wish to try out cycling, to borrow, hire or to purchase a cycle, etc.).

Where a caller wishes to attend one of our own cycling sessions, the Advisor will support them with using our booking system. Where a caller is ready to borrow a cycle through Wheels4MeLondon, the Specialist Advisor will support callers to request a loan via the Peddle My Wheels website. Peddle My Wheels staff will then deliver the cycle to them at the agreed place and time, provide cycle training where required, and collect the cycle at the end of the loan period. For other enquiries, the Advisor will signpost callers to relevant external organisations.

To be successful in this role you need excellent listening and communication, interpersonal and organisational skills. You will love acquiring knowledge (including through online research), storing information and sharing it. You need to be confident using record keeping systems, within our data protection & privacy policy and working with people from diverse backgrounds and with a range of accessibility needs.

Job Description

1. Answering enquirers’ queries and providing information. This will include:

a. Being first point of contact for enquiries into Wheels for Wellbeing’s phone / email.

b. Actively listening to understand the detailed nature of the query and responding through the most appropriate and accessible mode of communication, whether contact is made by phone, email, instant messaging or other methods of communication.

c. Sourcing information from the rest of the Wheels for Wellbeing team and/or researching specific information for callers (where appropriate, redirecting the query to colleagues within the organisation or signposting them to other organisations).

d. Ensuring that new, useful information is stored/posted to our website for use by future enquirers.

e. Supporting people with queries about how to access Wheels for Wellbeing’s services, including support with our booking system

2. Building accessible information resources (eg: website pages, briefings, FAQ page, etc.) about Inclusive cycling, such as:

a. Inclusive cycling opportunities providers in London and around the UK

b. Types & models of non-standard cycles and specialist adaptions retailers around the UK and overseas

c. Details of the Wheels4Me London’s scheme and other inclusive cycle hire/loan schemes around the UK.

d. Funding options for Disabled people wishing to purchase their own cycles

3. Effective liaison with all Wheels4MeLondonPlus partners for successful cycle loan experience. This will include:

a. Regular communication with the Peddle My Wheels team to ensure most effective referral methods (to be developed with your input, as the scheme gets off the ground during Spring/Summer 2024)

b. Take part in project team meetings with all partners (Sustrans London; Peddle My Wheels and the rest of the WfW team).

c. Collect and store data such as numbers & types of enquiries, case studies, etc., as required for reporting to the funder.

d. Contribute to short articles, social media posts, etc. for the promotion of Wheels for Me London and Inclusive Cycling in general.

Other:

-  Contribute to the ongoing development of Wheels for Wellbeing, team meetings and organisational priorities

-Be proactive in keeping up to date with developments affecting the role

-Abide by and promote organisational policies and practices, and charity’s values

-  Support diversity and equality of opportunity in the workplace

-Occasionally, with notice, work evenings / weekends

- Work at least once a quarter in an appropriate role at a Wheels for Wellbeing session

The above list of job deliverables is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Department: Research and Publications

Location: Remote working

Hours of Work: 37.5 hours per week

Contract: Permanent, full time

Salary: £27,000 – £30,000 per annum

Closing date: Friday 26th April at 10.00am

Interview date: Thursday 9th May 2024

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

Research is a key element in Dementia UK’s strategic aims and runs throughout all our approaches to supporting people with dementia and their families. Our research is focused on care not cure, helping to improve lives and support our Admiral Nurses.

As part of the Research and Publications Team, we are currently seeking a Research Team Administrator to support in the delivery of the Dementia UK Research Strategy.

The team administrator will play a crucial role in providing administrative support to the Research and Publications (R&P) team, aiding in their operational efficiency, research, and development activities. Your responsibilities will include maintaining the research and publications databases, as well as updating and managing the R&P webpages. Furthermore, you will be responsible for managing the team inbox, handling inquiries, and assisting in the management of the team budget. Additionally, you will provide support to team members with their travel arrangements and serve as a liaison between internal and external stakeholders as needed.

The ideal candidate will have previously worked in an administrative role with experience of preparing and drafting meeting papers, taking minutes, and coordinating meetings. Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint is essential, along with a track record of arranging meetings, teleconferences, and events. With excellent interpersonal and relationship building skills you will be confident communicating effectively with internal and external stakeholders as well as meeting deadlines and managing workloads through effective prioritising, time-management, and organisational skills.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

The British Dyslexia Association (BDA) is a charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential.

This role will work within a small, busy team of Training Administrators and will play a crucial role in supporting the coordination and administration of our training programmes and initiatives. The role holder will be an experienced administrator who is detail oriented and highly organised.

Location - Hybrid – 2 days a week in the BDA office, Access Business Centre Office 205, Willoughby Road, Bracknell, RG12 8FB, with the remainder of the week being home-based (UK). Travel to team days approximately 1-2 times a year is required.

Hours of work - Full-time (35 hours per week) or part-time (minimum 25 hours per week) considered. When applying, please state your preference.

Duties and Responsibilities (to include, but not limited to):

· Providing administrative support to the Training department.

· Responding to enquiries, either by telephone or email, regarding our training products in a timely manner.

· Managing the Training department email inboxes.

· Processing bookings, liaising closely with the Senior Training Administrator and Course Leaders.

· Maintaining the CRM system, and other record keeping systems, to ensure accurate storage of information.

· Ensuring payments are received and processed.

· Preparing and collating training materials.

· Providing support to the course tutors/leaders.

· Updating the website with training information and courses as necessary.

· Supporting the Training department with other activities as required.

Skills & Experience:

· Proven experience in an administrative support role, preferably in a training/course environment.

· Strong attention to detail and accuracy in data entry and record keeping.

· Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously.

· Self-motivated, proactive and solutions focussed.

· Excellent communication and interpersonal skills, with the ability to interact effectively with all employees.

· Ability to work independently with minimal supervision and as part of a team, supporting other team members as needed.

· Proficient in Microsoft Office applications, particularly Outlook, Word and Excel.

· Knowledge of Dyslexia would be an advantage.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at the BDA. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

The District Administrator is the first port of call in the District office and acts as an essential point of contact for all 19 Circuits and their Churches within the District.

The District Administrator will work collaboratively with the Senior District Administrator and be proactive with good organisational skills.

The role will provide administration support in a number of areas to support the Senior District Administrator, with emails, setting up meetings, maintaining records and databases.

Main Responsibilities

• Responsible for incoming emails, telephone calls and meeting and greeting visitors.
• Accurate and effective use of information management systems including general office filing, electronic file management, scanning, archiving, databases, other electronic records, spreadsheets and hard copy paper records, regularly updating as required.
• Write and distribute email, correspondence memos, letters, and forms.
• Assist with maintaining and updating the District Directory and databases.
• Assist with the administration for representative and presbyteral synod.
• Managing and ordering office supplies and research new deals and suppliers
• Maintaining office equipment, i.e. photocopiers and printers for smooth office functionality
• Communicate meetings and agendas to attendees. Take minutes when required and arrange lunches and refreshments.
• Assist with the management of the District Zoom accounts.
• Any other duties and responsibilities identified by the Chair and the Senior District Administrator as are within the capabilities and level of responsibility of the role in order to meet the needs of the District.

Discretion in handling confidential information is essential and good people skills with team working is key.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 2nd May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week 

This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director.  This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts.  The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.

As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email.  We are looking for a warm, friendly person who loves people and is also highly organised.

Key Responsibilities (full responsibilities listed in the application pack):

• Act as the first port of call for all enquiries.
• Oversee the smooth running of reception, including receiving visitors and processing deliveries.
• Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
• Take and process donations over the phone.
• Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.

Essential Criteria (full criteria listed in the application pack):

• A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
• GCSE grade C or above in English and Maths, or equivalent.
• Experience of providing administrative support within an office environment.
• Experience of using a CRM or database to capture individuals’ details and contact.
• Experience of working cross-departmentally and with people across all levels of an organisation.

We're seeking a dynamic and experienced individual to oversee our dedicated team of Floating Support Workers.

In this role, you will be responsible for line managing a team of Floating Support Workers and Lead Workers; Coordinating the provision of high-quality Floating Support to a wide range of individuals residing in Westminster or out of the borough in Temporary Accommodation placements

SHP Westminster Floating Support Service is funded by Westminster Borough to provide holistic, dynamic support to residents of Westminster. The aim of the service is to assist vulnerable residents to sustain their accommodation and access appropriate services to enable them to maintain independence and lead fulfilling lives.      

About the role:

As the Floating Support Team Manager, you will join an experienced management team to help ensure the delivery of effective and person-centred support services.

You will support the management team to ensure the service is running effectively and the team feel well supported and empowered to undertake their roles. You will monitor quality and the effectiveness of the support services by conducting regular supervisions and supporting with the data collection for reporting purposes.

You will also develop and maintain effective working relationships with a wide range of stakeholders including Clients, Community Mental Health Teams, Housing, Adult Social Care with the aim of promoting collaboration.

About you:

• An Understanding of how to provide effective staff management and demonstrable ability to manage staff performance and motivate staff members to perform effectively. 
• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. 
• A good and current understanding of safeguarding issues and procedures 
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change
• Resilience and determination to overcome obstacles and find creative solutions. 
• An approach that is analytical, and person-centred, rooted in a strengths and recovery model.

About us: 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need! 

At SHP, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

Important info:

Closing date: 1st May 2024 at Midnight

Interview date: 8th May 2024 via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

The Role

This is an exciting opportunity for a Technical Administrator to join our organisation. This post is for a Technical Administrator who will play a central role within The Fostering Networks Practice, Learning and Development service taking a lead on the co-ordination, administrative duties and technical online developments. We are going through an exciting period of digital transformation and this post will be integral to our success. The post will have responsibility for the overall co-ordination and oversight of administration for the L&D function, support the facilitation of training courses delivered both virtually and in-person. Support and facilitate the technical operation of online and in person training and events, order and maintain stocks of, publications and other resources and assist the department in the production of reports including gathering relevant information and statistics.

About you

We are looking for a confident and enthusiastic technical administrator with experience of working in a customer-facing role to support the delivery of practice, learning and development across the UK.

With excellent communication skills and a sound understanding of e-Leaning platforms and Microsoft 365, you will use your organisational expertise to provide reliable and comprehensive coordination and administrative support to a busy team. We are looking for someone with experience of the fostering sector. 

Full details of the role can be found on our website. 

The Fostering Network Benefits

Holiday entitlement up to 30 days per year dependent on location plus bank holidays

Family friendly and fostering friendly employment leave

24 hours per day, 365 days per year Employee Support Helpline

Pension & Life Assurance

Access to a range of high street and online discounts

Closing date: Monday 22th April at 12noon

Interview date: 30th April 2024 (via Teams)

To apply, please click the below apply via our website and email your completed word application form to the email address provided. CVs will not be accepted.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.

As an organisation we are committed to supporting flexible working. This post is advertised as full-time, but we are open to applications from individuals who would like to work part time as part of job-share arrangement, please indicate on your application. 

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a MARAC Administrator

Salary: £24,000 - £26,000 pro rata

Location: Brent Council and other co-locations

Hours:   21 hours per week

Contract: Fixed Term 1 year

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role may require Prison and or Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The MARAC Administrator will support the MARAC Coordinator in the administering the MARAC process.  The post holder will be co-located in Brent and will be required to attend MARAC meetings in various locations as required. There will also be a requirement to attend Advance’s Headoffice

The MARAC Administrator will process MARAC referrals and flag to the MARAC Coordinator any referrals that have insufficient information or may not meet the MARAC threshold.  The post holder will also compile the MARAC At Risk List for approval by the MARAC Coordinator, including case details of survivors and perpetrators who will be discussed at the MARAC. 

About You:

To be successful as the MARAC Administrator you will need the below experience and skills:

An understanding of violence against women and girls with a particular focus on the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.

Experience of office management and administration roles and experience of maintaining data systems and producing regular monitoring reports

Accurate and methodical approach to dealing with data processing, filing systems, facts and figures

Excellent literary and administrative skills including ability in information technology, data collection and in-depth working knowledge of Microsoft Excel and Word

Good interpersonal and communication skills

The ability to be flexible, working as a team or independently as required to support the service and colleagues

An ability to work in partnership with relevant statutory and voluntary groups, to demonstrate the ability to develop and maintain strong constructive working relationships

An ability to cope in stressful situations; able to multi-task and prioritise, remaining calm under pressure

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: 05 March 2024 @23:59

· Interviews are taking place on a rolling basis

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

1. A 35-hour working week
2.  An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
3.  Additional days off to celebrate International Women’s Day, and for religious observance and moving home
4.  Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
5.  Pension scheme
6.  Enhanced maternity/adoption provision
7.  Access to our Employee Assistance Programme
8.  Employee eye-care scheme
9.  Clinical supervision for front line staff and first line management roles
10.  Refer a Friend Scheme - £250 for each referral who passes probation
11. Organisation wide away days
12. Thorough induction and training
13. Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.