Full-Time Advice, Information Jobs

Young Persons Housing Advisor 
Salary Banding: £27,500 per annum (salary banding)
Contract: 1 x Fixed Term Contract  until end of March 2025 (possible extension depending on funding)
Hours: Full Time, 37 Hours Per Week 
Location: Hybrid / Hatfield - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for a dedicated and passionate Young Persons Housing Advisors to join our team based in Hatfield! You will be responsible for providing advice, guidance and support to vulnerable people aged 18-24 years.

How will you make a difference? 

You will support vulnerable young people to find or maintain suitable accommodation. This involves setting up and or / sustaining their tenancies thus helping to prevent repeat homelessness. You will provide housing advice and support, including information on the relevant benefits and will assist them to identify other support needs, such as mental health issues.

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What will you be doing? 

• Manage a caseload of young people aged 18-24yrs.
• Ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted to ensure that they meet their individual needs and goals.
• Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
• Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
• Maintain an up-to-date knowledge of income related subjects such as benefits, money advice & grants.
• Be hyh’s benefits & money advice specialist, sharing knowledge and providing advice to the teams.
• Take the lead in developing and delivering benefits and/or money advice training.
• Work in partnership with the Catalyst Housing Floating Support staff to provide a consistent service countywide.
• Be ambassador for the charity both internally & externally to further hyh aims whilst protecting and enhancing its reputation.
• Immerse hyh’s values into your professional practice at all times.
• Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
• Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
• Work as part of a team by supporting, communicating, and engaging with your colleagues.
• Identify where crisis management is required and liaise with relevant services to ensure the crisis is responded to and prevented where possible.

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
• General administrative skills (filling, record keeping and computer literacy)
• Ability to work effectively with a full and varied workload with conflicting deadlines.
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.
• IT literacy including excel, word, teams and outlook
• Highly motivated with the ability to work using your own initiative and as part of a team
• Excellent interpersonal skills with the ability to build positive professional relationships.
• Ability to communicate clearly both verbally and in writing
• Willingness to work flexibly where required.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Rough Sleeper Practitioner will be the forefront of a critical support system for people experiencing homelessness. You will be working with people with mental health needs, offering wellbeing support to rough sleepers identified in the borough.

What You'll Do:

- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision. well as other local agencies/organisations to effectively support young people transitioning from services.

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

Why Join Us:

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.

JR007480

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s as a Waking Night Recovery Worker.

A national mental health charity providing a range of services across England including supported housing, crisis houses and residential homes as well as community-based services, employment support and social enterprises wants you to provide mental health crisis intervention and support to people using our services who are experiencing a psychiatric and or psychosocial crisis.
 
This is an exciting opportunity to join a new service opening in Morecambe in March 2024. As a Waking Night Recovery Worker, you will work throughout the night to support those on placement. 

Our aim is to support the people using our services to achieve their own goals. To ensure the safe and successful daily running of the service and ensure that you, and your team, work towards agreed service/contract targets. 

The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.

As a Waking Night Recovery Worker, you will liaise with clinical teams to discuss referrals and clinical presentation of people using services and make referral decisions based on this. Support individuals who present in a range of ways, including low mood, depression, anxiety, mania, voice hearing, delusions, self-harm, and suicidal thoughts to develop their own coping strategies to deal with crisis situations. Participate in a group work programme to assist people using services to deal with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.

What is important is that you have a caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week. 

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

As an Employment Advisor, you will provide skills-based interventions, information and practical support to help people receiving NHS TT services gain or retain their employment.

About you 

To be successful, you will need a good understanding of the challenges faced by those with mental health issues seeking to obtain or retain employment. You will need to be organised and have an analytical approach, with strong communication skills.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply. 

Closing date: Thursday, 18 April 2024

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Ref BGC-241

Are you a proactive, compassionate and collaborative individual with a proven record of working with those who have complex needs and often do not engage with services?  Do you have strong experience of successfully working with challenging people and supporting them to make progress? 

If so, join St Giles as a Beyond the Gate Caseworker, where you will work on an innovative project piloting a new approach supporting individuals affected by the Criminal Justice system at higher risk of suicide and self-harm.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Beyond the Gate Caseworker, you will provide a community-based service that engages, motivates and facilitates those on license to make progress, through a range of one-to-one sessions, group activities, training and supportive measures.  You will work with your caseload of clients to produce individual action plans that support them to overcome social inclusion barriers, including housing, substance misuse, relationships, training, employment, finance debt and benefit, and deliver a range of planned custody and community assessments and interventions that keep clients engaged, motivated, and making progress.

We will also count on you to ensure all immediate appointments on release are attended such as probation, mental health, housing and substance misuse, and the delivery of small group activities based on need, including tenancy management, emotional wellbeing, shopping on a budget.  Liaising constructively with HM Prison Service and Probation personnel to share updates and completing referrals into services as soon as possible after release and map out a support plan for this are also both key aspects of the role, as are working flexibly, covering absences for colleagues, and supporting the delivery lead.

What we are looking for

• Proven track record of supporting ex-offenders 
• Qualification in Advice and Guidance or equivalent, to at least Level 3
• A sound understanding of the issues faced by the client group, such as housing, debt, substance misuse, mental health
• Excellent administrative and case management skills
• The ability to assess participants’ needs and provide client led support
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work. 

Please note this role requires an Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. 

Closing date:    11 p.m. on 18 April 20204
       
Interview date:  26 April 2024 at Leeds Media Centre         

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role  

Smart Works is volunteer-powered and exists to empower all women who need help getting into work. As such, a fantastic opportunity has arisen for a proactive self-starter with outstanding leadership skills to take on the pivotal role of being the Head of Smart Works Scotland. Reporting to the Chair of the Trustee Board, the role is responsible for developing and delivering our core strategies and for the overall operation of our two centres in Glasgow and Edinburgh. 

In practice, this involves leading a small staff team to thrive in their roles and deliver outstanding results, with direct line management responsibilities for 3 team members out of 8. It also includes representing our charity to a range of stakeholders across the region, contributing to our ambitious client targets and unlocking vital funds to deliver the Three Year Plan. 

A major focus of this role will be to deliver, and support team members to aid delivery, of our annual fundraising target (c. £400k) via, grants and trusts, corporate partnerships, fundraising events, and identifying new income streams. 

The Head of Smart Works Scotland must build strong working relationships with the staff team and Board of Trustees, foster excellent collaborations with a variety of stakeholders and have significant experience across multiple fundraising streams. 

Whilst the successful individual will be supported by the Chair, Board of Trustees and colleagues in other centres, they will be expected to work autonomously and confidently in carrying out their duties. There may be occasional evening and weekend work in order to support fundraising, networking and key events as required. 

The role will be based in our Edinburgh or Glasgow centre, and flexible working options are available. 

If you are passionate about supporting women, are flexible, have excellent organisation and prioritisation skills and can liaise confidently and successfully with a broad range of stakeholders, then this is an ideal opportunity.

Duties and responsibilities

• Leading a staff team of 8 across two centres, ensuring all team members are thriving in their roles and continuing to develop their skills.
• Supporting each direct report with project deliverables and identifying continuous improvement opportunities in our ways of working. 
• Oversee the smooth running of both centres, ensuring all client and service delivery targets are on track and all protocols such as safeguarding and governance are adhered to.
• Setting and delivering our core strategies, across all functional areas. 
• Working with various staff members on targeted campaigns and corporate partnerships, providing guidance and support on the annual fundraising target c. £400k via our three revenue streams - Corporate, Community and Events, Grants and Trusts. 
• Manage the day-to-day costs of the budget, contributing to timely process reconciliation with the Board Treasurer and Group Finance Team.
• Delivering financial activities to target, maintaining an up to date database with relevant income tracking and pipeline information to facilitate regular financial reporting to the Board of Trustees and timely process reconciliation with the Board Treasurer and Group Finance team.
• Supporting the team to raise awareness of our charity and increase our supporter community through social media campaigns and in-person events throughout the year. 

Personal Specification 

Essential Criteria

• Outstanding interpersonal and team management / leadership skills.
• Significant experience of generating income from a variety of sources, including Events, Trusts, Foundations, Community and Corporate sponsorship.
• Demonstrable experience of securing new business and onboarding new partnerships. 
• Experience of managing four figure+ partnerships across the following activities: employee fundraising, sponsorship, commercial or grants.
• A strong networker, with relationship management experience across seniority levels and sectors. 
• Strong presentation skills, with prior experience delivering engaging sessions to large audiences. 
• Experience of balancing changing priorities and responding to delivery needs.
• Proactive approach to problem solving, with an entrepreneurial attitude towards fundraising strategy.
• Ability to work autonomously and also have a strong team focus and ethic.
• Good working knowledge and experience using Microsoft Office, Excel, Word, CRM systems.
• Target driven, with excellent organisation and time management skills to meet deadlines and monthly / quarterly KPIs. 

Desirable Criteria

• An understanding of the employment and skills landscape in Scotland.
• Experience of working collaboratively with volunteer teams and / or in the not for profit sector.
• Financially aware, able to interpret basic financial accounts for reporting purposes.

How to Apply  

Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.

Location: Brent/Harrow

Salary: £30,765.38 - £32,887.12 per annum, pro rata

(Please note, successful candidates are usually appointed at bottom of relevant band.)

Hours: 37.5 hours per week

Contract: Fixed Term Contract for 12 months

Closing Date: 19th April 2024 at 12 noon

Virtual Interview Date: 29th April 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Perinatal IDVA at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service:

The Solace Advocacy and Support Service’s (SASS) provide advocacy and support to survivors of domestic and sexual abuse living across London. An exciting opportunity to recruit a new Perinatal IDVA has arisen in this busy domestic abuse team.

About the Role:

The Perinatal IDVA provides a proactive service to survivors of domestic abuse identified as being at high risk of imminent harm. The IDVA will be based in Central North West London NHS Foundation Trust (CNWL) perinatal services (Northwick Hospital) supporting women at increased risk of domestic abuse during pregnancy. As the Perinatal IDVA you will carry out risk and needs assessments, safety and support planning with survivors and advocate on their behalf with external agencies. A key part of this role involves contributing to local processes; providing domestic abuse advice to staff trust wide and action planning alongside other agencies to improve survivor safety.

This role will be based four days a week at the Northwick Hospital, one day working from home and one day per month spent working with your Solace colleagues from the SASS office.

Successful applicants will have in-depth knowledge of domestic abuse, its impact on service users and their children and of working with people experiencing mental health crisis. You will have experience in crisis risk management and safety planning. Experience working within safeguarding procedures is essential as it needs to promote a strong partnership approach to service provision.

About You:

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you:

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply:

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Bexleyheath - Hybrid working (Office Wednesday + 1 day)

Salary: £27,582.75 - £29,174.06 per annum, PA dependent on experience and qualifications

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 19th April 2024 at 12 noon

Virtual Interview Date: 29th April 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Younger person IDVA 16 to 25 years (Service User Support) at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for a Young Persons Independent Domestic Violence Adviser. You will support 16 to 25 year olds with crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning.

About the Role

We are looking for an experienced advocate to join our dynamic team in Bexley, working with survivors who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team and collaborating with external agencies in your work. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS), providing support to young survivors of domestic abuse in the borough. In addition to this, you will work in partnership with Children Social Care, Education, Health and Mental Health to ensure effective support for survivors coming through these services.

About You

You will need a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.

You will have the skills to provide effective crisis intervention, carry out the children’s risk assessment where appropriate, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.

As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.

You will be highly organised, self-motivated, and passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role, as necessary.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Public Voice is a partner in the Haringey Advice Partnership (HAP) which is delivering the Information, Advice and Guidance (IAG) service in Haringey from April 2022 to March 2025 with an option to extend for a further four years. Our role is to provide information and signposting for health and social care enquiries and develop the outreach and engagement activity to identify needs in the community and target specific community groups who are less familiar with IAG services.

The HAP Project Manager is responsible for managing Public Voice’s overall contribution to the Haringey Advice Partnership and project, ensuring Public Voice meets and reports on its targets and outcomes. This includes leading the outreach activities for HAP on behalf of Public Voice, arranging and attending drop-in sessions across the borough, and working in close collaboration with a variety of community stakeholders to reach those in need of HAP support.The Project Manager will be an active member of the HAP programme management team.

If you have experience and an interest in community development and enjoy working and engaging with people and are passionate about assisting and helping people navigate and receive the correct information and support that is available within the Borough for their particular needs we would like to hear from you. 

You will need to be approachable, able to relate to people having good communication skills with an understanding attitude and experience of working with diverse communities and partners.

About Public Voice 

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use. 

Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a user-centred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods. 

Havering, East London

Ref SWH-241

Are you a proactive, highly organised and collaborative individual with a proven record of supporting young people, who have multiple and complex needs within a supported accommodation setting?  Do you have strong experience of engaging positively with vulnerable young people or other vulnerable groups and a sound understanding of relevant policies and legislation?

If so, St Giles has a rewarding career opportunity for a Senior Support Worker to join our dynamic team and use your expertise to work on a vital multi-disciplinary residential support service for young people that will allow them to exit environments involving youth violence, reach their goals and aspirations and move on successfully to independent living and, importantly, to sustain this life.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.   

 About this key role

Working as part of a multi-agency team, we will count on you to lead by example, be the day-to-day expert within team, and be a positive role model to the team of caseworkers.  Using a strength-based approach, you will provide support, advice and advocacy for young people and their families regarding accommodation, working through person-centred support plans designed to promote choice and control for young people.  You will ensure, on a day-to-day basis, that all monitoring information and evidence is being recorded and collated correctly, and that you promote inter-agency collaboration in the assessment and planning process and include appropriate agencies in the delivery of the service. 

The delivery of a holistic support service, working solo or with colleagues as the situation dictates, is also a crucial element of this role, where you will provide practical guidance on issues such as social and housing support, ETE options, benefits work, debt advice and cleaning.  Promoting the value of lifestyle changes to the young people being supported and operating within clear professional boundaries are also key duties.

What we are looking for

• Experience of using support plans to enable young people to successfully access and sustain accommodation and support services.

• Experience of providing support, advice and advocacy.

• Substantial experience of assessing risk and implementing safety procedures when thinking about young people involved in or at risk of violence or exploitation.

• Proven experience of working in a high intensity environment.

• A relevant qualification to a good standard or be working towards one.

• Excellent interpersonal, prioritisation and communication skills, verbal and written.

• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 19/04/2024. 11:00pm

 Interview Date: 26/04/2024

Previous applicants need not apply.

We are seeking a new Chief Executive to steer CDI through the next stage of our journey.

We are a team of creative, committed colleagues dedicated to improving emotional health and challenging social injustice wherever & whenever we can and with whatever resources we have to hand.

“CDI is an amazing organisation to work for. The workforce is as diverse as it is talented, bonded by a commitment to listen to the children, young people and families in Croydon and provide meaningful support to inspire self-empowerment, solution-finding and fulfilment.”

CDI Staff member

In this role, you will lead CDI across all its functions to ensure the successful deployment, development and long-term sustainability of our early intervention and prevention support services.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists.  The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

Are you passionate about driving business success through strategic analysis and impactful decision-making? The Foundation is excited to introduce a new and critical role within our organisation, an Insight and Impact Manager. This position is at the forefront of shaping our business strategy, ensuring that data-driven insights contribute to the overall success and growth of Tottenham Hotspur Foundation.

The postholder will be committed to Tottenham Hotspur Foundation’s policies/procedures, including our Safeguarding policy, Equal Opportunities policy and Health and Safety procedures – reflecting the Club’s commitment to safeguarding and promoting the welfare of vulnerable people in our community. 

JOB PURPOSE:

As the Insight and Impact Manager, you will play a pivotal role in influencing key business decisions by providing in-depth data analysis, uncovering opportunities, and assessing the impact of various initiatives. This is a unique opportunity to be a strategic partner to our senior leadership team, guiding them with your analytical expertise to enhance business performance.

Liaising with business stakeholders at all levels of the organisation (Trustees, Club, SLT, funders, partners etc.) you will directly contribute to business objectives, including growing awareness of and connection with the Foundation, establishing our recognition as a high-quality organisation and supporting efforts to diversify income streams, ensuring our long-term financial sustainability. This role provides a platform for you to shape the narrative of our success and drive our mission forward in alignment with our strategic goals.

KEY RESPONSIBILITIES

Strategic Analysis:

• Conduct comprehensive analyses of market trends, competitor landscapes, and internal performance metrics to provide insight into potential strategic opportunities.
• Provide insights into potential business risks and recommend proactive measures.
• Provide organisational data strategy to enable broader marketing opportunities and to help support our income strategy.
• Support on the development of website/fundraising infrastructure, ensuring clarity of approach to data collection and use.

Impact Assessment:

• Evaluate the impact of existing and proposed business strategies, initiatives, and projects.
• Benchmark our impact against comparable services and similar charities.
• Support the management team on annual impact report generation.

Data-Driven Decision Support:

• Collaborate with cross-functional teams (programme coordinators, managers etc) to gather and analyse data, providing actionable insights to support decision-making.
• Translate complex data findings into easy to understand action points and insights for the management team.

 KPI Development and Monitoring:

• Define key performance indicators (KPIs) relevant to business objectives and monitor them regularly.
• Propose adjustments to strategies based on KPI performance and local/community (state of the borough) dynamics.
• Develop and implement frameworks to measure and track the success of strategic endeavours.

Stakeholder Engagement and Relationship Building:

• Work closely with the senior leadership team and programme coordinators to align analytical efforts with our new strategic direction.
• Work closely with the Club to ensure consistency around audience segmentation and maximise the potential for collaboration.
• Liaise with other relevant departments in the Club where needed to ensure the development of efficient complementary systems and high standards of analysis.
• Form strong positive relationships with funders, maintaining oversight of programme and organisational performance metrics.
• Target, monitor, and provide analysis of performance against established metrics.

Administrative Responsibilities:

• Manage, administer, and maintain the primary Management Information System (MIS) built on the Salesforce Customer Relations Management (CRM) database platform (Salesforce), and evolve usage to include wider data sets eg: marketing data.
• Oversee integral third-party and bespoke add-ons critical to the MIS operation, including Calendar, Form Assembly, and GeoPoint.
• Ensure the reliability and accuracy of data within the MIS and related systems.
• Collaborate with IT teams and vendors to troubleshoot issues and implement enhancements.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policies on safeguarding, safer-working and ED&I practices.
• Any other duties commensurate with the overall purpose of this role and its level of responsibilities.

Capacity Building and Knowledge Sharing:

• Provide not just data but insights that tell a compelling story.
• Conduct reoccurring and ad-hoc analysis, helping the business identify opportunities to increase visibility to funders and community partners.
• Drive the knowledge base of staff at varying levels, fostering a more curious and data-insightful organisation.

PERSONAL ATTRIBUTES

• Thinks ahead, generates innovative ideas
• Values & respects others, builds relationships, collaborates
• Gets things done, delivers to highest of standards, takes responsibility (applies to all roles)
• Skilled and focused multi-tasker
• Ability to work under pressure, collaboratively and independently and to short-term deadlines
• Diligent eye for detail and accuracy
• Passionate about obtaining information from diverse groups

SKILLS, EXPERIENCE & KNOWLEDGE

Essential

• Degree in Business, Finance, Statistics, or a related field, and/or equivalent experience of evaluating data and impact measurements.
• Proven experience in business/performance analysis, strategic planning, or a related role.
• Strong analytical skills with proficiency in data visualisation tools and techniques.
• Proven experience working with management information systems (MIS) and associated technologies.
• Knowledgeable about different approaches and methods to obtain both quantitative and qualitative information from diverse groups.
• High level of computer proficiency, particularly with MS Office packages.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with diverse teams and influence decision-makers.

Desirable

• Experience of working in a culturally diverse work setting with a local and culturally diverse customer base.
• Working knowledge of how CRM systems are utilised to support business output and operations.
• A good understanding, and ideally experience of Data Protection and GDPR requirements.
• An understanding, and ideally experience of internal audit processes and third party-reporting.
• Experience of working in a charity or the not-for-profit sector setting.

Safeguarding is fundamental to the success in all that we do. We are committed to safeguarding and promoting the welfare of all our participants and expect all staff and volunteers to share this commitment. Successful candidates are subject to enhanced DBS checks including the child’s and adult’s barred list checks, satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

Do you want a job where you can really make a difference?

Do you enjoy working with people?

We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.

The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.

Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.

As an Advice and Assessment Worker your main responsibilities will be to focus on the Carers Assessment Service in line with the John Whitgift Foundation, Croydon Council and Care Act requirements. This will also include giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.

Based in the ground floor drop-in service at the Carers Support Centre, alongside other Advice Workers, you will provide this service via email, telephone, online and face-to-face. The ability to work well in a team is essential!

This role is for 35 hours per week.

As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities. 

All our staff benefit from an attractive remuneration package, including:

• Discounted school fees for staff working at or for Foundation schools.
• Membership of the BUPA health cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour Healthy Minds service for all staff
• GP hero service – free easy video and telephone access to a GP
• Membership of a generous money purchase pension scheme for all support staff and the Teachers’ Pension Scheme (TPS) for teachers.  Both schemes include 3 x salary life assurance cover
• Free access to an employee discount Club, which offers discounted rates on a range of products and services, including gyms, insurance, holidays and travel, fashion and retail
• Season ticket loan, cycle to work scheme and car leasing scheme
• 25 days holiday plus bank holidays

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

Come and join our Employment Services Team. Delivering our Support to Work Extra service, you will be passionate about supporting disabled people to find work.

Permanent - Full time, 35 hours per week

Location - Head office, Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from head office and home (hybrid)

The role

In this role you will have a caseload of disabled customers who need your advice and guidance. You will empower them to move into work.

Your base will be at our London Office, but you will be working within our extended employment team who deliver to our customers across England and Wales.

Although office based, we offer a hybrid model of delivery so working from home for part of your week is available.

Travel to meet with our customers or stakeholders and events across your local area is part of this role.

For more information about the role’s responsibilities, and the skills and experience required please use the link to go to the Scope website. 

About you

We are looking to recruit an experienced employment adviser to join our London team.

You will:

• Have experience of advising customers with their journey towards employment.
• Show that you are passionate about improving disabled people's lives through employment. 
• Be dynamic, results-focused, and comfortable working to Job start targets.
• Have a proven track record of achieving outcomes online and in face-to-face meetings.
• Have the confidence to deliver sessions to our customers on either a one-to-one basis or within groups.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

Interviews will be held w/c 22 April