Permanent Advice, Information Jobs in Liverpool
Age UK and its network of local and national partners across the UK deliver a wide range of services to millions of older people every year. We want to ensure that those services are of a high quality and of real value to the people who receive them. A key component of this is the Network Quality & Compliance Team, which oversees Age UK's Quality Assurance Framework of quality standards, assessments, and processes for dealing with non-compliance.
We have an exciting part-time opportunity for a Service Quality Adviser to join our Network Quality & Compliance Team. This role is part of the team that supports Age UK and its network of local and national partners to provide consistent, high-quality services to the public. The team is responsible for ensuring that training and guidance is available on how to run high quality services and supports individual network members with quality challenges and non-compliance.
The provision of Information and Advice (I&A) and our quality standards for these services, are a key element of this role. The successful post holder will have demonstrable experience of managing or supervising an I&A service and ideally, a broader understanding or experience of quality assurance and delivering services to older people.
This is a part-time, home-based opportunity, working 21 hours per week. Salary advertised is FTE. (Actual salary range for 21 hours per week - Actual £20,406 - £22,554)
Please note:
* You will be required to travel throughout the UK.
* You will be required to attend meetings in London, possibly as frequently as one a month. Travel expenses are paid to the London office and other Age UK locations.
* You should have a commitment to equality and diversity, social justice and giving people a voice.
Must haves:
* Experience of the provision of a range of services (including information and advice) to quality standards (including legal and regulatory) in a not-for-profit organisation or other relevant context.
* Experience of managing or supervising the delivery of services (including information and advice).
* Excellent oral and written communication skills, with the ability to communicate with staff in different locations, write reports and training materials.
* A wide range of influencing skills, including the ability to build and maintain relationships with internal and external partners in order to meet objectives.
* Strong project management skills, with the ability to work flexibly and autonomously, managing individual projects to meet organisational objectives and achieve deadlines.
* Proven ability to work as part of a flexible team including remote staff.
* Good IT skills including an ability to use Microsoft Office (including Excel) effectively in preparing reports, presentations and in managing email communication. Experience of using CRM databases and other data management systems to manage client information is desirable. Experience of using online training and communication resources such as Teams or Zoom.
Great to haves:
* Experience of community development, working with volunteers and/or supporting small local voluntary organisations.
* Experience of delivering services to contracts and / or consortium working.
* Knowledge of public policy and practice issues in the delivery of services to older people.
* Proven ability to evaluate services and projects, interpret data and report on findings.
* Creativity and innovation including the ability to identify solutions and resolve complex issues.
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Tech scheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
35 hours - possible job-share
Location: Based in Sefton, Merseyside.
The cost-of-living crisis is biting hard for many people in Sefton and demand for our advice services is rising, and people seeking training or work or with poor health need encouragement to ask for help in navigating the benefits system, or deal with money worries. We are looking for an adviser to work in South Sefton Foodbanks to provide face to face advice, primarily with benefit issues. You will work from foodbanks the majority of the time and also have weekly day/s based with our Welfare Benefits team in our Bootle office.
This is a genuine opportunity to join a passionate and dedicated high-performing team of advisers, caseworkers and money advisors to help people in Sefton with the problems they face, particularly with Universal Credit, Personal Independence Payment, better off calculations and other welfare benefits and debt. 92% of our clients agree or strongly agree they would recommend our advice service to other people.
You will have a thorough understanding of the issues involved in interviewing and working with clients, and in particular vulnerable people, with excellent communication skills, with the ability to engage confidently with clients and our partners.
As well as a competitive salary Citizens Advice Sefton also provides access to:
- Generous annual leave of 28 days (pro rata if part time) plus bank holidays
- 7% employer contribution pension
- Cycle to Work Scheme
- Free VDU eye care test
- Professional and advice sector recognised training
For a job pack that contains more information about the role and our organisation and the online application please go to our website via the apply button.
Closing date for applications: 3rd May 2024 5pm
Interviews in-person or online: Wednesday 8th May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
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live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
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Preferably hold a full driving licence
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provide occasional cover on Saturdays and/or Bank holidays
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provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Please be aware that this vacancy may close earlier than the advertised date. If you are interested in the position, please submit an application as soon as possible.
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our staff benefits system, Perkbox.
We’re looking for a Service Administrator who will work with us primarily in our small but busy Volunteer team providing full ongoing administrative support but also supporting our wider charitable work including occasional direct contact with those we support.
Here are some skills, knowledge, experiences and ways of working which we feel are essential to thrive in this role.
- Strong administrative skills with experience of supporting wide-ranging tasks, whilst comfortable learning and working with new systems.
- Strong attention to detail.
- Knowledge of and experience of maintaining and updating databases and CRM systems, ensuring accurate records.
- Strong organisational and multi-tasking skills, with excellent IT skills.
- A good team player with great interpersonal skills confident talking to members of the public.
Salary: This is a permanent part time role of 22.5 hours per week with a pro rata salary of £25,490 FTE.
Location: This is a remote, work from home opportunity.
Contact us for further details of the job role on 0800 132320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.
Citizens Advice is a long-established and trusted brand across the country that is known for helping and making a difference to those in need of support. Across England and Wales, the Citizens Advice service comprises Citizens Advice – the national charity with 6 national offices, and a network of approximately 300 independent, local Citizens Advice services that offer direct support to people in their areas.
The Citizens Advice service is independent and provides free, confidential, and impartial advice to everybody. All local Citizens Advice services share the same aims - to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or the service available to them or through an inability to express their needs effectively.
Formed in 1992, Citizens Advice St Helens was an amalgamation of Newton-le-Willows Citizens Advice Bureau and St Helens Citizens Advice Bureau. Aligned to the nationwide model, Citizens Advice St Helens provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Providing advice that people need for the problems they face, CASH also influences and improves the policies and practices that affect people’s lives in their local area. Their confidential, independent, and free advice is available across a wide range of topics including debt, benefits, housing, employment, consumerism, travel, education, health, and taxes.
The Role:
The Chief Officer will lead and manage Citizens Advice St Helens (CASH) while developing and implementing strategic and operational plans. Responsible for delivering strategic development through the effective management and development of services, the Chief Officer will build strong and sustainable relationships with key stakeholders at a strategic, national, regional, and local level.
They will work collaboratively with the staff team and board to ensure there is an inclusive, rights-based approach to work that also conforms with the requirements of the Charity Commission, Companies House and HMRC. The Chief Officer is responsible for the economic viability, financial welfare, and sustainability of the charity, as well as driving and nurturing the staff team to continue delivering quality standards across the organisation.
To be considered for the Chief Officer role at CASH, you must be a proven leader and manager with experience working within a senior management team. This role will require someone with a demonstrable track record of innovation and success in business development and income generation, able to engage funding bodies and donors, as well as creating strong and successful content for winning contracts/grants. Your experience will be underpinned by excellent communication skills at both a strategic level within and outside the organisation, coupled with excellent resourcing methods.
In a senior leadership role, it's typical to hold budgetary responsibility and possess broad financial management experience. Considering the nature of Citizens Advice St Helens' work, we expect you to have a comprehensive understanding of the advice sector and experience with equity, diversity, and inclusion best practices. Additionally, you must demonstrate an awareness and understanding of the issues faced by residents in St Helens, such as poverty, unemployment, and health challenges. These issues are not unique to St Helens but are encountered across the UK, and we welcome applications from individuals with experience addressing similar issues in other regions.
If you believe you can drive positive change and have a successful track record of working with a Board of Trustees, we would love to hear from you about how you would contribute to the success of Citizens Advice St Helens and the quality of advice it provides for its local people.
How To Apply
Closing Date:Wednesday 8th May
Interview Date: Wednesday 22nd May
This search is being conducted exclusively for Citizens Advice Bureau St Helens by BTA (Bruce Tait Associates). Our leadership team have all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.
We are committed to building and sustaining an inclusive and equitable working environment for all staff. Qualified applicants will receive consideration for employment without regard to age; ethnicity; gender; gender identity and expression; nationality; parental status; physical, mental, and developmental abilities; race; religion; sexual orientation; skin colour; socioeconomic status; and human styles.
Safeguarding Coordinator
Hours: Full Time 37.5 Hours per week. Brook has a 4 day week policy. Hours will reduce to 30 per week with no reduction in pay on satisfactory completion of probation.
Contract: Permanent
Location: Offices in Liverpool, London & nationwide.
Salary: £37,000 (plus London Weighting Allowance if applicable)
Closing date: 18th May 2024
Interview date: 5th June 2024
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
A key member of Brook’s safeguarding team with responsibility for driving our national safeguarding remit and supporting the discharge of our legal, contractual and organisational safeguarding responsibilities. To deputise and support the Designated Safeguarding Lead in providing expert safeguarding guidance for children and adults at risk. To work in collaboration with the Designated Safeguarding Lead, Heads of Service, Brook’s Safeguarding Escalation Team and service level safeguarding leads/managers to ensure that high quality, safe and effective services are delivered to users of Brook’s clinical, education, counselling and wellbeing services.
To learn more about the role and person specification please read the attached role specification' which can be found on the application form.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - Safeguarding Coordinator role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations.
37.5 hours a week Monday to Friday
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.
The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.
Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team.
You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.
We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.
This role is subject to an Enhanced Disclosure and Barring Services Check.
About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.
To be successful, you will:
- Be a registered health or social care practitioner, with membership of a relevant professional body
- Have experience of managing a multi-professional team within a health or social care setting
- Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
- Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
- Have the ability to travel (within the UK) on occasion
- Have a suitable working area and space available that is free from distraction (if home working or hybrid). You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.
The client requests no contact from agencies or media sales.
Please note, a Welsh copy of the following job description is available on our website.
Rewilding Britain - Wales Advocacy Coordinator
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Imagine a Wales where the connection between culture and nature is reawakened. Where a rich tapestry of native woodlands, wetlands, wildflower meadows and grasslands is stitched back together. Where land and seas teem with life and where nature-based enterprises support thriving communities far and wide. And imagine that this has been led and achieved by local people.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through a rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We're now seeking a self-motivated Welsh Advocacy Coordinator to join our team and help steer Rewilding Britain’s policy and advocacy activities in Wales. The successful candidate will be an innovative, driven and forward-thinking individual with a proven track record of advocacy, policy or influencing work within a relevant sector. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
There's already a growing rewilding movement across Wales. Increasingly, land managers are looking for ways to incorporate rewilding into their practices, at a time the Welsh Senedd is investigating ways for Wales to meet its net zero and nature recovery commitments. Building on this, you'll help support the development and delivery of a collaborative and locally-led rewilding vision and work to ensure that it is mainstreamed within Welsh Government policy and practice.
Objective of the Role:
In collaboration with key Welsh organisations and stakeholders, develop, research and lead the delivery of evidence-based policy influencing, public affairs and campaigning activities which support the mainstreaming of rewilding into policy and practice in Wales.
Your responsibilities will include:
- Coordinating the planning and delivery of policy and influencing activities in Wales, primarily through working with and developing new partnerships in Wales
- Keeping up to date with changing policies and legislation in relation to rewilding, identifying opportunities to deliver positive change
- Developing relevant policy positions and communicating these in order to influence the Welsh policy environment
- Gathering intelligence and research, summarising evidence and communicating learning in order to develop these policy positions
- Ensuring that the connection between localism, communities, culture and rewilding is integrated into Rewilding Britain’s work in Wales
- Building and maintaining effective stakeholder relationships, particularly with civil servants, policy makers, national and local decision-makers, and campaigning/landowning/marine bodies
- Working with Rewilding Network members in Wales to build broad engagement in joint advocacy activities, backing this up with compelling evidence of the benefits of rewilding
- Developing the creation of a co-operative approach to Rewilding in Wales (e.g. similar to that of the Scottish Rewilding Alliance)
- Providing political monitoring and intelligence to colleagues across the organisation and partners operating in Wales
- Working collaboratively with other organisations, influencers and campaigns
Skills, experience and behaviours
Skills and experience
Essential:
- At least 5 years’ experience of working in policy, public affairs and/or campaigns in a relevant field in Wales
- Demonstrable understanding of the political, economic and cultural landscape in Wales relevant to rewilding
- Highly organised with excellent networking skills
- Ability to analyse research and evidence to influence policy
- Persuasive communication skills which influence and motivate
- Ability to work autonomously, showing initiative while building excellent relationships with the wider team
- Skilled at combining policy, public affairs and campaigning activities, with clear evidence of impact
Desirable:
- Ability to speak Welsh is highly desirable.
- Experience managing work remotely
- Experience in and understanding of rewilding
- Experience of public speaking
- Experience of dealing with press and other media
- Project management experience
Behaviours
Essential:
- A self-starter with initiative and motivation who works to make things happen.
- Positive, collaborative attitude.
- Passionate, confident and adaptable.
- Focussed and results driven.
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
This is a full-time role at 35 hours per week, but we're open to applications from those looking to work 28 hours or more per week.
The salary is £38k - £45k per annum (depending on relevant experience).
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We'll support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.
The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).
The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence.
The client requests no contact from agencies or media sales.
Salary: £40,845 per annum rising to £42,996 after 12 months in London. £36,817 per annum rising to £38,968 after 12 months outside of London.
Hours: Full-time (35 hours per week). Job share or substantial part-time applications welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 29 April 2024 at 09.00.
Shortlisting date: 29 and 30 April 2024.
Interviews: 7 and 8 May 2024.
About the role
We’re looking for someone with a strategic mindset to join our interdisciplinary team of consultants.
At NCVO we run our consultancy and training services as a social business. We provide cost effective and high-quality support focused on the areas which matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.
Our business is growing, and we’re looking for a passionate and innovative team player to help us provide expert strategy support to clients across England. You’ll need to be a confident facilitator attuned to the needs of the sector, identifying emerging themes and areas of support.
The role focuses on the delivery of consultancy and training. It is responsible for meeting income targets, managing project budgets, and coordinating projects. This is done with oversight and support from senior and lead consultants.
You will:
- develop bids and work with clients independently – gaining input and agreement from other consultants on viability and the decision to bid
- pitch for work
- manage and coordinate projects from end to end, with support from senior and lead consultants
- communicate and influence effectively
- coordinate the work of existing associates and agree fees within an established framework.
You don’t need to have experience working as a consultant before. But we need you to be curious, analytical and comfortable working in a fast-paced environment with competing priorities.
As well as being motivated by creating change for our clients through consultancy, mentoring and training, you will also need to be energised by hitting targets on utilisation and income. Please see the job description for full details.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you would like more information or an informal discussion about the role please contact our lead consultant, Sini Rinne-Kerridge.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
How to apply
For more information and to apply, please click on the Apply button.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days of annual leave each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic non-profit organisation that focuses on working with organisations/families to achieve best results with their philanthropy. The organisation takes a proactive role in managing high net worth Muslims' investments to effect positive and substantial changes. The organisation has a team of dedicated team members which research, define and incubate innovative community development projects. The organisation is expanding with operations in both Canada and Australia. An exciting opportunity exists for a Client Relationship Manager to join the team. As Client Relationship Manager, you will be responsible for nurturing and maintaining relationships with charities, volunteers, and other stakeholders to ensure continued support for the charity’s mission and programmes. The role will also involve donor data management, marketing and communications and outreach where applicable. This is a client facing role requiring strong relationships management skills as well as operational skills.
Who are we looking for?
Ideal candidates will have a minimum of 2-5 years’ experience in client relationship management. You will have a proven track record of successfully building and maintaining relationships with clients, donors and stakeholders and achieving fundraising goals. You will possess excellent communication skills, both verbal and written with the ability to articulate the organisation’s mission and impact effectively. You will have a clear understanding of fundraising and marketing and have good knowledge of CRM software e.g., Salesforce, Raiser’s Edge for donor management and reporting. Strong interpersonal skills with the ability to collaborate effectively with diverse stakeholders is also essential for this role. You will be highly organised with a proactive personality and be able to demonstrate a passion for the work of the charity.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The British Dyslexia Association (BDA) is a charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential.
This is an exciting new role for the BDA, which has been created with the purpose of recruiting, managing and supporting regional volunteers, leading specific outreach to groups impacted and disadvantaged by dyslexia and resulting life circumstances. This is a varied hands-on role that would suit a skilled volunteering professional, who will use their knowledge of volunteering best practice and experience to help us create the future for outreach volunteering at the BDA.
Location
Home-based (UK), with travel to the BDA office in Bracknell (Berkshire) and around the UK as and when necessary. Additionally, travel to team days approximately 1-2 times a year is required.
Duties and Responsibilities (to include, but not limited to):
·Recruiting, training and supporting regional volunteers and working with a national voluntary panel.
· Develop and implement volunteer recruitment strategies to attract a diverse pool of volunteers.
· Provide supervision and guidance to volunteers to ensure a positive volunteer experience.
· Coordinate volunteer training and onboarding processes.
· Maintain accurate volunteer records, including role, contract information and achievements.
· Monitor and evaluate the provision of outreach services to measure effectiveness and identify areas for improvement.
· Leading specific outreach to groups impacted and disadvantaged by dyslexia and resulting life circumstances.
· Promoting hubs, working closely with Marketing and Communications colleagues and creating referral routes to hub services.
· Coordinating with organisations and stakeholders at a national and local level, for joint working and support of the hubs.
· Creating resources and tools for hub volunteers to run services and for new hubs to establish in a consistent way.
· Evaluating services run by Local Hubs and contributing to knowledge and research on needs, provision and outcomes for people with dyslexia.
· Bringing together the network of Local Hubs, Local Dyslexia Associations and other member organisations - enabling them to share good practice, access training and peer support between volunteers.
· Create and maintain an internal engagement plan that supports the BDA to increase impact and reach through our work with communities, including best practice guidance and tools.
Person Specification
Skills & Experience:
· Experience of engaging and including diverse groups, ‘hard to reach’ and vulnerable beneficiaries.
· Demonstrable experience of volunteer management, including the recruiting, managing, supporting, training and retention of volunteers.
· Able to develop links and relationships with a variety of stakeholders.
· Project management skills, including development of regional services.
· Strong relationship management skills with the ability to influence.
· Excellent IT skills including Microsoft Office 365 (Word, Excel, Outlook, PowerPoint).
Competencies & Personal Attributes:
· Excellent communication skills, both verbal and written.
· An ability to build effective networks that foster collaboration both internally and externally.
· Strong organisational and time management abilities, with the ability to manage multiple tasks and priorities simultaneously.
· Commitment to the mission and values of the BDA.
This post may be subject to a satisfactory Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or Access NI (Northern Ireland).
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at the BDA. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Job Title: Advocate
Service: Coram Voice Shropshire
Contract Type: Part Time – Permanent
Hours: 17.50 hours per week
Salary: £11,150.50 per annum (£22,301 FTE)
Location: Home Based with Travel Across Shropshire.
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Our Advocacy services we provide advocacy direct to children and young people in care, in need, in custody and to care leavers and children and young people with mental health needs. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and in a variety of settings. You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives. You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: 14th May 2024 at 23.59pm
Interview date: w/c 20th May 2024
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Are you passionate about making a positive difference in the lives of people affected by dementia?
Do you want a rewarding career where every day is different?
Yes? Well, we would love to hear from you!
Area role covers: Community based Role covering Sefton Merseyside
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We have an exciting opportunity to join our talented team as a Dementia Adviser. You will have the rewarding experience of providing information, guidance and support to people affected by dementia in identifying their needs, to help maintain independence, improving sense of well-being, and putting them in more control of their lives.
- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Be part of a highly motivated and supportive team, sharing responsibility of some Group Activities.
- Build relationships with a range of local contacts, networking with health and care professionals, marketing the Sefton Dementia Support Service and providing dementia support.
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online.
About you
We are looking for a highly motivated individual, with an understanding of dementia, and the needs of those affected with these conditions. We are looking for someone who is approachable and knowledgeable to join our knowledgeable and passionate team. Our Dementia Adviser’s support people in their homes we interact face to face, over the telephone and virtually, to give people the tools and knowledge to make informed decisions about their future. As a community-based worker, you will be required to attend a range of meetings, appointments and venues as well as working from home.
You will;
- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email.
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies.
- Have the ability and means able to travel independently around Sefton.
Closing date: 6th May 2024
Interview date: 20th May 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.