Advice, Information Jobs
We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.
You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.
Main functions
Supporting young people and the JUMP Community
- Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
- Helping plan and organise quarterly group events.
- Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.
Supervising and supporting volunteers
- Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
- Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
- Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.
Publicising JUMP, and engaging with key stakeholders
- Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
- Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.
Project monitoring, evaluation and record keeping
- Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.
Other Duties
- Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.
We're looking for candidates who have
- Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
- Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
- Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
- Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
- Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
- Ability to network in the refugee sector and develop strong working relationships.
- Ability to work independently and to self-motivate.
- Commitment to HIAS+JCORE values, social justice and antiracism.
- The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)
Experience required
Essential
- A track record of working directly with asylum seeking and refugee children and young people.
- Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
- Experience of training, coordinating and supporting volunteers.
- Experience of juggling commitments and responding to relevant stressful situations.
Desirable
- Educated to at least undergraduate degree level, or equivalent background or experience.
- Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
- Experience of project management including administration, monitoring, evaluation and report writing.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Role details
Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
Interviews will be held in person in north London in mid-May.
The client requests no contact from agencies or media sales.
This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
This new and exciting role is part of CouRAGEus, a unique pan-London project established to provide specialist advocacy, counselling, resilience and prevention programs for black and minoritised young women and girls (YWG) experiencing gendered violence, mental health and/or multiple disadvantage.
About you
The ideal candidate will be an experienced and dynamic individual with an in-depth understanding of the specific needs of minoritised and multiple disadvantaged YWG with experiences of gendered violence. You will have experience of working with YWG’s with high-risk presentations, including self-injury and suicidal risk and adept at providing crises support and more in-depth work that cultivates self-protective factors as well as meaningful interventions and strategies that aim to reduce and mitigate risk.
You will deliver holistic, YWG’s centred, individualised care pathways that are gender informed, trauma focused and aimed at addressing multiple areas of disadvantage including mental health challenges, problematic substance use and homelessness. You will be well versed in advocating on behalf of YWG to multi-agency services to ensure support, protection and choice for the YWG’s you represent. In this role, the Advocate will also develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through one to one advocacy sessions, workshops, trainings, consultations and other means.
Further information
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
This post is subject to satisfactory references and DBS check.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
We are now looking for an experienced and innovative individual to support the engagement and outreach of our Young Women’s Service.
The successful candidate will be experienced in developing and delivering creative Gender Based Violence (GBV) prevention programs and confident to successfully engage young women in a wide range of settings including schools, colleges, youth programs & pupil referral units to raise awareness, challenge and positively influence the attitudes and behaviours that normalise GBV in this peer group. You will receive training on delivering GBV Resilience Programs that build psychological and emotional resilience in young people (YP) to strengthen protective factors to promote positive mental and emotional well-being in YP. You will co-produce and deliver training and awareness raising work for professionals, including first responders and managers in GBV related services / mental health provisions, educational centres and non-abusing family members and carers to facilitate appropriate response towards YP at risk.
About you
You will therefore be skilled in nurturing and developing YP voices and active engagement within such forums. You will be skilled at working alongside young women with an acute awareness of how to successfully co-create and co-deliver training packages to professionals and the wider community, thus centralising YP as the leaders and change agents in the project.
Further information
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
This post is subject to satisfactory references and DBS check.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge?
Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion outreach worker supporting older people to develop digital skills and improve their access to digital services.
You will champion the service and work in the local community delivering digital awareness talks to groups, delivery of group digital skills sessions and support with recruitment of our Digital Champions Volunteers.
You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.
This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton.
Full details and the person specification can be found in the job pack, downloadable below.
This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge?
Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion Project Coordinator supporting older people to develop digital skills and improve their access to digital services.
You will champion the service and be responsible for working with people from initial referral completing assessments to understand a person’s situation, creating a goals-based plan to support clients to access digital skills training through group and 121 offers. You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.
This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton.
Full details and the person specification can be found in the job pack, downloadable below.
This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Do you understand the needs of people with Dementia and their carers?
Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?
Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton. As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.
You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life. From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.
This role is community based working both at our offices and across the Sutton Borough, with some working from home. Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace.
For further details including a full role profile and person specification, please download our job pack.
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Do you understand the needs of people with Dementia and their carers?
Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?
Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton. As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.
You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life. From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.
This role is community based working both at our offices and across the Sutton Borough, with some working from home. Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace.
For further details including a full role profile and person specification, please download our job pack.
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking to recruit a bilingual, French and English speaking, Grants Officer to join our dynamic team of dedicated sexual and reproductive health and rights specialists. The Grants Officer provides support to the Grants Support Team and Grants Operations Manager across a portfolio of grants, ensuring grants move efficiently and in a timely manner through the grant management cycle. The Grants Officer will be trained to become an advanced user of our online Grants Management System Fluxx and will guide and support users who are less conversant with the system. The Grants Officers also support operational management of the fund with the development and maintenance of efficient operating and reporting procedures.
AmplifyChange is a bi-lingual fund. Due to the current team composition, fluency in French is required, as the postholder will support our Francophone grantees, who are based across West-Africa and occasionally the Middle East and North Africa (MENA) region.
The role is a Bath-based position and will work closely with team members in the UK and overseas, including our Grants Support Team, our Finance Team and our Fiduciary Risk Team.
MAIN RESPONSIBILITIES
- Using our online Grants Management System Fluxx, oversee a portfolio of grants through a grant implementation process from grant set up through to grant closure, ensuring compliance with internal procedures
- Act as the operational focal person for grantees and provide support throughout the grant cycle on contractual, operational and reporting matters, drawing on and coordinating expertise from the Grants Managers and Fiduciary Risk Team (FRT)
- Provide support in the preparation and implementation of new grant calls, and support the selection and Due Diligence process when necessary, responding to all applicants whether successful or unsuccessful
- Regularly monitor the completion of pre-contracting conditions by grantees, and obtain appropriate sign-off internally
- Coordinate, draft and issue Grant Agreements and Addendums using our online system
- Provide regular and up-to-date information to operational management by tracking and monitoring grants, and sharing best practice and lessons learned across the portfolio of grants with other staff members and stakeholder
- Track grantee reporting deadlines, supporting timely report submission by grantees
- Monitor grantee disbursements in collaboration with the Fiduciary Risk and Finance teams
- Support team members, grantees and external consultants to be confident users of the grant management system
- Contribute to the further development of our business processes and the grant management system, by sharing feedback and suggestions with relevant colleagues
- Respond to queries from grantees and third-party stakeholders via email
- Provide support to our online grantee community in the Circle platform
PERSON SPECIFICATION
Essential:
- Sensitivity to, and support for, the values and general aims of AmplifyChange
- Fluency in French and English
- Educated to A-level or equivalent
- Excellent familiarity with Microsoft Office
- Excellent communication skills
- Excellent attention to detail
- Good numeracy
- Ability to build effective working relationships with team members of diverse backgrounds and expertise, both in person and virtual
- Ability to use own initiative, with a proactive and problem-solving attitude
- Ability to manage a varied workload and prioritise tasks, work under pressure and meet deadlines
Desirable:
- Educated to degree level or equivalent
- Experience in project coordination or administration
- Experience with grant making and understanding of the grant management cycle including set up, contracting, implementation, monitoring and evaluation
- Experience using Grant Management Software. Experience using Fluxx is a very strong advantage
- Knowledge of, or experience working in, Francophone West Africa and/or MENA region
- Knowledge of donor agency procedures
- Fluency in Arabic, Hindi, Urdu, Portuguese, or other language skills relevant to the fund
REPORTING AND ORGANISATION
This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Grants Operations Manager. AmplifyChange is based in Bath, and we operate on a hybrid working model. Requests for flexible working arrangements will be considered. We can only accept applications from those with proof of the right to work in the UK. Occasional national and international travel may be required.
SALARY AND PACKAGE
Basic salary range: £ 26,000 - £ 29,500 (dependent on experience)
Holiday: 25 days per annum on full time basis plus public holidays
Pension: 8% employer contribution
Life insurance: Life Assurance Scheme
Benefits: Employee Assistance Program
The client requests no contact from agencies or media sales.
Job Title: VAWG Advice and Advocacy Case Worker in at least one of the Community languages (Arabic, Kurdish Sorani and Farsi)
Duration: Fixed contract for 12 Months – subject to extension
Hours: Full time (part-time can be considered too)
Location: London, Archway
Report to: VAWG Services Manager
Salary: 27K per annum/ pro-rata for part-time
Holidays: 25 days + Public Holidays/ pro-rata for part-time
Aims of the Position
To provide specialist and culturally competent support in mother tongue and to address the immediate and long-term needs of Kurdish, Middle Eastern and North African (KMENA) women who might be at risk or survivors of Domestic Abuse, Forced Marriage, Female Genital Mutilation and the so-called Honour-Based Abuse (Harmful Practices). To meet women’s needs through provisions of information, advice, and advocacy case work, as well as signposting and referrals to appropriate services.
Main Duties
➢ To receive initial referrals, identify and assess the needs of service usersin accordance with KMEWO’s Policies & Procedures for efficient and timely responses to their issues.
➢ To offer information, advice, and intersectional advocacy to KMENA women and girls who are affected by domestic Abuse and Harmful Practices.
➢ To carry out comprehensive risk assessments and draw safety plans for service users supporting them to access safe accommodation/refuge and referring them to specialist agencies if needed.
➢ To maintain accurate and up to date records, files, and case notes in accordance with KMEWO’s policies and procedures.
➢ To gather statistics and data for monitoring and evaluation purposes, providing reports as required. ➢ To ensure that service users can access interpreting services when required.
➢ To work closely with partner agencies to manage risk appropriately, deliver coordinated and comprehensive support packages and to make appropriate referrals to other services as required.
➢ To be updated of developments and legislation around issues affecting service users.
➢ To develop skills by undertaking relevant training and self-development for a better understanding of issues faced by service users (Domestic Abuse and Harmful Practices)
➢ To comply with Aims and Values of KMEWO and its Equal Opportunities policy.
➢ To ensure the framework of quality standards set down by KMEWO and local authorities are maintained.
➢ To work with the VAWG Services Manager in developing Quality Systems to deliver service standards and improve on service performance.
General
➢ To undertake own administration.
➢ To participate in external meetings, forums, etc. as appropriate
➢ To attend staff meetings, case review meetings, staff trainings and supervision / appraisals as required
➢ To liaise with external agencies in accordance with KMEWO’s confidentiality policy.
➢ To abide by and implement all KMEWO policies, including the Equal Opportunities Policy.
➢ To carry out other duties appropriate to the post as requested by the Line Manager or the Director of KMEWO.
Person Specification
Relevant experience:
➢ Proficiency in English and one (or more) community languages (Arabic, Kurdish and Farsi), both in writing and verbally. ➢ Experience in working within a community-based service.
➢ Experience in providing one to one support to individuals on one or more of the following issues: housing and homelessness, welfare benefits, domestic abuse and harmful practices, immigration, employment, and family issues. (Working with women on Violence Against Women and Girls will be highly desired).
➢ Experience in casework, case files recording and monitoring tools.
➢ Experience of providing support to people with complex needs.
➢ Good awareness about issues and barriers facing KMENA women living in the UK.
➢ Awareness of national policies relating to gender-based violence, housing and support services. Skills and abilities ➢ Being a good and efficient communicator in written and verbal English and or community language
➢ Ability to review and evaluate services including performance against service target.
➢ Ability to set up professional relationships with other organisations.
➢ Ability to work on own initiative prioritising workloads and meeting targets /deadlines.
➢ Ability to work as part of a team.
➢ Ability to use IT systems (Microsoft Office) and databases.
➢ Ability to represent the organisation in meetings, networking and forums.
➢ Planning, project management and organisational skills
➢ Have a positive, solution-focused attitude to complex situations.
➢ Have patience and calm manner in dealing with people.
➢ Willingness to continue further training and personal development