Caseworker
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities.
Role Description
The Family Matters team provides emotional support, information, and guidance to the families (e.g. partners, parents, adult children, grandparents) of those under investigation for online child sexual abuse offences.
They are often the hidden victims of crime, facing multiple problems and isolated from sources of help and support. This role provides one to one support to family members over the phone, supporting clients with attending Court hearings, liaising with relevant professionals, and advocating for clients where necessary.
Responsibilities:
- To work as a member of the Family Matters Team to deliver outcomes for the Family Matters Programme as agreed with The National Lottery Community Fund.
- To provide information and Trauma informed support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments / case management.
- To offer information and support to family members regarding the Criminal Justice process during investigation, court hearings, sentencing and beyond.
- To help family members remain informed regarding Child in Need and Child Protection processes.
Skills, Knowledge and Abilities
Essential:
- Experience in direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Knowledge and skills to operate within a trauma-informed approach.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with diverse groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Knowledge of domestic abuse.
Other Essential Requirements:
- Required to travel within and outside of Thames Valley on occasions.
- Be free from any criminal conviction which would conflict with the responsibilities of the post.
- Be able to deal with all information on a confidential basis.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership t/a Home after Hope is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Registered Charity 
Thank you!
Yellow Door is an amazing charity that is quite literally changing lives for the better across the Hampshire area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us.
Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?
The Diversity and Inclusion Advocacy Service (est. 2016) works to address barriers and improve access to services by promoting equality and inclusion, for those who are marginalised or disadvantaged. Would you like to be part of an innovative and dynamic team committed to making a difference by supporting people affected by domestic and sexual abuse?
Yellow Door is recruiting a Diversity & Inclusion Advocate to join our team in Southampton. You will provide person-centred advocacy support to service users affected by domestic abuse who have intersectional needs such as gender, disability, mental health, ethnicity. You will raise awareness of the support available through community outreach, educational sessions and professional training. You will liaise with local agencies to develop partnership working.
You will have experience of safeguarding and risk assessment alongside advocating for service users with additional needs. We actively encourage applicants from all parts of our diverse communities.
For further information and to apply for the role, please visit our website.
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code. We also work to raise awareness and encourage reporting of hate crime across Stoke on Trent and Staffordshire.
The role of a Training and Community Engagement Officer is an exciting and diverse one. You will be responsible for engaging with communities, including those most at risk of or directly impacted by hate crime, to improve awareness and understanding of hate crime, how to report it and how to access our specialist support service. You will do this in a variety of ways including by delivering awareness raising sessions and activities and attending events. You will also provide initial information, advice and guidance to victims of hate in the community and facilitate referrals into our specialist support service. You will be responsible for the development of meaningful and trusted relationships between communities and the service, so that the people who need our support know how to and are confident to access it. You will also be responsible for delivering our awareness raising training to professionals and communities.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
This role is based at our offices in Hanley but most of your time will be spent working in communities across Staffordshire and regular travel is a key element of this role.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
