Fundraiser Jobs in Greater London
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our dedicated team as a full-time support worker in Kingston upon Thames Borough! We are looking for individuals to work in our Community support services, as part of our Outreach or Supported living homes team!
Earn £23,920 (pro rata).
Balance is a small but growing organisation providing a range of services to vulnerable people, that are designed to promote their independence and quality of life. Our services are aimed primarily at people with learning disabilities and mental health issues. We are committed to the development of progressive and sustainable services, making a meaningful difference to people’s lives enabling them to:
- Have the support they need in order to achieve a high level of independence in their lives
- Have rich and full lives
- Aim high and achieve their goals
- Have a voice in all decisions relating to them
Beyond the support we give to individuals, we are committed to:
- Promoting the visibility of vulnerable people within society as a whole
- Having a positive influence on public policy relating to vulnerable people, including developing models of good practice, and improving public understanding of and attitudes towards vulnerable groups
Employee benefits include:
- Store discounts (Blue light card)
- 25 days holiday plus bank holidays, plus an extra birthday leave.
- Cycle to work scheme, as well as paid travel and mileage when at work.
- Supportive and friendly working environment
- Flexible hours with positive work-life balance.
- Refer a friend scheme.
- Comprehensive training.
- Career progression opportunities.
If you're ready to make a difference, apply now!
The client requests no contact from agencies or media sales.
1. About Us
Sound and Music is the national charity for new music.
We support anyone who wants to make music and sound to shape the modern world. We enable individuals to challenge expectations and discover their potential, and act as a friendly guide for those who want to listen deeper. Our work sustains more careers, progresses creativity and achieves greater equity across music in the UK.
We are guided by our Fair Access Principles, a code of best practice which ensures our work is open and inclusive for all.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
The creative programme for Sound and Music makes a unique and distinctive contribution to the arts in the UK. We are a National Portfolio Organisation of Arts Council England. NPO funding is confirmed until March 2026.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role (see section 4).
2. Job Description
The Head of External Engagement is a key leadership post within the organisation. The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement (including the public), fundraising, and driving income generation in new areas, notably commercial partnerships. It also forms part of Sound and Music’s senior management team, who under the leadership of the Chief Executive are responsible for overseeing the organisation’s programme of activity, strategic development, external profile and a positive and productive organisational culture.
An experienced fundraiser and communicator, you will lead the external engagement team and support the delivery of its strategic and operational plans. The broad remit of the role means the successful candidate will be a strong and confident communicator who builds networks easily and prioritises exceptional stakeholder management and relationship development.
Sound and Music operates a hybrid working model with a mix of in person and remote working, so we welcome applications from anywhere in the UK. Our office is in London and the minimum requirement will be to attend one day per week.
The post holder will support Sound and Music’s commitment to equality, diversity, and inclusion, contributing to a culture of respect and collaboration in the organisation’s internal and external activities.
3. Key Responsibilities
Leadership and management
External leadership:
· Represent Sound and Music publicly, including through stakeholder and supporter events
· Work with the Head of Programmes to ensure Sound and Music’s advisory groups are meaningfully engaged
· Be the Deputy Designated Safeguarding Lead for Sound and Music
Internal leadership:
· Shared strategic responsibility and accountability for Sound and Music’s three core aims and their associated objectives, outcomes and outputs
· Shared accountability (with other senior management colleagues) for the successful delivery and implementation of the organisation’s Business Plan
· Lead the organisation’s External Engagements team. This team includes a Communications and Insights Manager and Fundraising Coordinator (both line managed by the Head of External Engagement) plus support from other Sound and Music team members
Development and fundraising
· Develop and support the Chief Executive on the overall business and development strategy for the organisation to ensure we meet fundraising targets (£200k in 2024-25) for annual programmes and major projects
· Develop an ambitious fundraising programme which builds our supporter base and individual funding streams, including individuals, major gifts and public funders
· Drive income growth by identifying and negotiating commercial partnerships and contribute to the development of an enhanced commercial mindset across the organisation
· Develop and cultivate the existing trusts and foundations pipeline
· Prepare documents and reports for key funders including Arts Council England
· Build and maintain positive and productive relationships with key funders, commercial organisations and stakeholders and cultivate existing relationships within the organisation
· Establish new income streams, for example, by maximising the intellectual property created within the organisation
· Engage the Board of Trustees and senior management team in fundraising activities and the ongoing strategy to optimise donor management and stewardship to develop a culture of fundraising across the organisation
· Maximise the opportunities provided by the new CRM system and contribute to the development of a data-led mindset across the organisation
Communications and campaigns
· Develop and lead the overall communications and reputation management strategy for varied stakeholders to ensure we increase our visibility and influence in the sector
· Support the Chief Executive to build the profile of our brand, drive the media messaging and oversee and power our content media campaigns
· Support the Chief Executive to build and maintain positive and productive relationships with government and culture and media opinion formers
Strategy and planning
· Work with the Chief Executive and other senior management team members to monitor, evaluate and review KPIs, strategies and activity so as to maximise Sound and Music’s impact. This includes reporting and presenting to the Board and externally to help build engagement and relationships in the sector and with funders
· Assess the reputational, financial, delivery and other risks associated with current and new projects and partnerships
· Empower, model, support and encourage cross-team working to realise the full income generating possibilities of projects
Finance and governance
· Contribute to creating and monitoring the overall organisation budget
· Work closely with the Chief Executive, Head of Programmes and Finance Manager to formulate financial strategy against specified budget areas, and to ensure that the programme activity is sufficiently resourced, planned and delivered to budget
· Ensure close monitoring of income and expenditure for relevant budget lines and contribute to senior management team financial planning and review
· Attend Board and Financial Subcommittee meetings to present and report impact on a quarterly basis
Special conditions of the post
· Travel within the UK, as required by the role
· A willingness to represent the organisation internationally on an occasional basis
· Evening and weekend working to attend and network at events will be required (time off in lieu is taken afterwards)
· Satisfactory completion of an enhanced Disclosure and Barring Service check (if offered the role, and paid for by Sound and Music)
4. Candidate profile
Essential:
· A demonstrable commitment to Sound and Music’s vision, mission and values
· A track record of generating income across different channels, meeting targets, with the ability and experience to manage and develop long-term and sustained fundraising relationships (for example, with major donors and trusts and foundations)
· Leadership (a strong combination of these are essential):
· A track record of leadership, including leading or working at a senior level in an organisation during a period of growth and change
· Excellent team leadership skills, with high emotional intelligence and generosity, a genuine enthusiasm for encouraging the input and ideas of others
· Strong budgeting and financial planning skills, and the ability to work collaboratively on this
· An entrepreneurial mindset: success in leveraging income, developing new income streams and value through commercial acumen and effective strategic partnership building
· A track record in championing and addressing under-representation in culture and a deep-rooted commitment to equality, diversity and inclusion
Desirable:
· Experience of increasing brand profile, developing brand awareness, and expanding audiences for a specialist product or service
· Understanding of the current political, economic, social and technological climate, including the context for culture and public funding and an active engagement with technological developments in creativity
· Excellent communication and interpersonal skills: able to engage confidently with different audiences and areas of the sector both publicly and on a 1:1 basis
· Excellent understanding of digital communications and infrastructure and how it can build reach and engagement, including using data to drive decision making
5. How to apply
If you are interested in working with us, please apply by completing the application form.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Volunteering Development Lead: London
Salary: £28,000 pro-rata
Hours: Part time, 17.5hrs per week (0.5 FTE)
Location: London / Hybrid
Contract: Five years, continuation subject to funding
Reporting to: CEO
Conditions: As part of our hybrid offer, we request that people are able to travel to our London office at least once a week, in addition to team days and other requirements.
Main objectives
OUTpatients is seeking an experienced Volunteering Development Lead for the Greater London area who can develop an engaged volunteer base to support the charity and its mission.
We are a small charity and this role is new in our organisation. This means that we encourage applicants who have prior experience working in small, developing teams and are able to balance taking initiative with close collaboration with other staff members.
We are looking for a person who can develop and recruit people into a volunteering database and work with these volunteers to support us at events, to deliver activities with the charity, plan fundraisers, and expand our presence within the LGBTIQ+ the community.
A successful applicant should be able to share creative ideas of how to reach underserved communities and have a good appreciation for intersectionality as a cross-cutting consideration throughout their work.
How work hours are allocated across the week can be flexible and is open for discussion with the CEO as part of the interview process.
Responsibilities
Leadership
• Work with the CEO on a strategy that engages and excites our beneficiaries and wider communities
• Be an expert on the projects you aim to deliver
• Lead on effective communication plans related to activities
• Supervise volunteers when they are involved in our activities
Project management
• Communicate with the team to align potential activities with current projects and priorities
• Maintain up to date and effective notes, workplans, and logs
• Develop and maintain database of volunteers and stakeholders
• Evaluate experience of volunteers and respond accordingly
• Involve key stakeholders in projects and outputs
• Provide regular reporting to CEO
Charity development
• Expand awareness of the charity through community engagement
• Identify key stakeholders who can promote our message to potential volunteers and the wider LGBTIQ+ community
• Find new and creative opportunities to embed OUTpatients in the fundraising landscape
• Reach diverse audiences and monitor the demographics of recruited volunteers and stakeholders
Person Specification
Essential
A successful candidate will be able to to demonstrate a commitment to the charity’s mission and possess the following qualities:
• Track record of working collaboratively in small teams across various short, medium, and long term projects
• Excellent organisation and project management skills
• Excellent administration skills and confidence with digital tools
• Strong writing and editing skills with an attention to detail
• Excellent communication skills with the ability to interact with a variety of people from diverse backgrounds
• Drive to address inequality and reach underserved communities through an intersectional approach to healthcare barriers
Desirable
In addition to the above skills, we welcome applicants with the following experience, interests, and expertise:
• Experience of working in the charity sector
• Keen interest in LGBTIQ+ rights and healthcare equity
• Demonstrable success in organising and facilitating volunteering, community activities, support groups or similar
• Knowledge of the UK cancer care sector and how it operates
• Training and experience in safeguarding and its principles
• Knowledge in how to be GDPR compliant
• First aid training
The client requests no contact from agencies or media sales.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely knit all-female team, and you can help thousands more on the road to recovery.
We are looking for a dynamic Head of Therapeutic Services to join the charity at an exciting time, following a period of growth. Our counselling service grew by over 20% in the last year, and the organisation’s infrastructure has grown to support it, and the clinical team has evolved and grown to better meet the demands upon it. We are looking for someone who would relish the challenge of helping take the charity to the next level. If you think you have the drive, the motivation, and the passion to help us succeed in our mission, we want to hear from you.
In return, you can expect exceptional career satisfaction, plus an excellent package of benefits, including hybrid and flexible working, 25 days’ holiday rising to 30 days after five years, a 3% pension contribution, a comprehensive employee assistance programme, and a cycle-to-work scheme.
To find out more about this exciting opportunity, please download our information pack.
To apply, please send us your CV and a personal statement outlining your experience via the Apply button.
Closing date: 8th April 2024
Interview date: w/c 15th April 2024
Please note, this post is open to female applicants only – Section 7.2(E) of the Sex Discrimination Act applies.
An enhanced DBS check will be requested prior to taking up the position. Any concerns or questions regarding past criminal convictions can be discussed confidentially with the Clinical Director.
To apply, please send us your CV and a personal statement outlining your experience.