Advocacy Jobs in Yorkshire And The Humber
Ref SWS-241
Are you a proactive, compassionate and collaborative individual with a proven record of working and engaging positively with females and/or young people who are/or are at risk of offending, or other vulnerable groups? Do you have experience of providing support, advice and advocacy and the ability to assess a client’s needs?
If so, St Giles Trust is looking for a highly motivated Youth Engagement Outreach Worker to join our Young Women and Girls Outreach Service, which takes provision onto the streets of Scarborough to engage with ‘hard to reach’ young women and girls. This will involve building trusted relationships and offering person-centred support to each client to help them to be safe, move away from offending/anti-social behaviours and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will be expected to produce individual support plans and risk management plans for those we will be providing ongoing support to, and to promote inter-agency collaboration in the support process, ensuring you include appropriate agencies in the delivery of the service. We will also rely on you to develop and maintain effective relationships with partner agencies, including Early Help and Youth Justice teams, and Community Safety partners, while also supporting individuals to access and engage with support agencies.
Delivering a holistic support service, working independently or with colleagues as the situation dictates, is also a key element of this role, which will involve providing a support service that will include confidence building and self-awareness along with interventions aimed at preventing criminal and sexual exploitation, grooming, violence, sharing inappropriate media content.
What we are looking for
- Has personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Scarborough
- Experience negotiating with partner agencies to establish links to further aims of the project
- Experience of engaging successfully with challenging people
- To have a relevant youth work qualification or equivalent experience
- A sound knowledge of local support services that may be applicable to young people
- An understanding of the need to use support plans
- Excellent IT, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult and Child Workforce with Child barred list DBS Check.
To apply please visit our website via the apply button.
Closing date: 19 April 2024. 11:45pm
Thank you!
Role Profile
This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You will provide generalist level advice and casework focused on welfare benefits, housing and energy as well as offering non-monetary debt advice about priority debts and budgeting.
You’ll help people to understand their rights and responsibilities by exploring their problems in depth. You'll proactively encourage clients to take responsibility for completing actions to resolve problems themselves. Taking responsibility for cases and advocating on behalf of clients where appropriate.
You’ll work closely with our key partners across North Lincolnshire within the statutory and voluntary and community sectors and ensure clients receive a good quality and holistic service that supports individuals to remove the financial and psychological barriers to achieving positive outcomes and build resilience for the future.
This role is offered both on a trainee and a qualified basis. For the trainee position we’re not necessarily looking for someone who has previous experience working within the advice sector, as long as you’re empathetic and able to provide person-centred support in a non-judgemental way we can provide full training.
You’ll really be able to make the role your own. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment
Thank you!
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are recruiting for a Help To Claim adviser to provide support to people making a new Universal Credit claim and work with them up until they receive their first correct payment. This role will involve working across a variety of channels including telephone, web-chat and video conferencing.
Working for Citizens Advice Wirral has a range of benefits including:
- A generous holiday allowance of 25 days (rising to 30 days) plus bank
- holidays (pro-rata)
- Agile working, including up to 5 additional days of flexi leave each year
- (pro-rata) and both home and office-based days (role dependent)
- A contributory pension scheme
- Employee Assistance Programme
To find out more and start your application please go to our website via the apply button.
Closing date: 5pm 28th April 2024