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At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.
Leading a global organisation with over 220 employees located around the globe. Shape the global agenda, drive bold growth, and champion digital transformation.
The Chartered Institute of Procurement and Supply (CIPS), the world's leading procurement and supply professional body, seeks a visionary CEO to spearhead its ambitious journey. You'll lead a dynamic team across the UK, Australia & New Zealand, South Africa, and the Middle East, impacting over 50,000 members in 150 countries.
As CEO, you will:
- Craft and execute a strategic vision: Drive financial prosperity and growth, ensuring CIPS remains relevant and impactful in the evolving industry landscape.
- Lead digital transformation: Champion a digital-first approach, leveraging technology to elevate customer satisfaction, foster partnerships, and power strategic initiatives.
- Expand CIPS' global reach: Identify and address gaps in international operations, enhancing the institute's impact worldwide.
- Cultivate a thriving culture: Nurture a positive work environment aligned with CIPS' core values, fostering collaboration and innovation.
- Advocate for the profession: Represent CIPS at global, corporate, government, and sector levels, shaping the future of procurement and supply.
You bring:
- Proven leadership: C-Suite experience driving transformation and profitability in a complex environment.
- Global mindset: Expertise in navigating international organisations and leading large-scale initiatives.
- Digital savvy: A track record of digitising businesses and leveraging technology for strategic advantage.
- People focus: Exceptional people management skills, fostering motivation and strong team relationships.
- External engagement: Outstanding ambassadorial skills, building relationships with diverse stakeholders.
This is your chance to:
- Lead a globally renowned institute at the forefront of industry change.
- Drive impactful initiatives that empower procurement and supply professionals worldwide.
- Leave a lasting legacy on a profession, shaping the future of business.
The role offers both a competitive remuneration package and flexible, hybrid working.
The expectation is for the CEO to work to a hybrid model with typically 2 days in the CIPS head office in Stamford, Lincolnshire, depending on requirements, and the balance working from home or with external meetings.
Please provide your current remuneration details, CV in Word format including your covering 1-2 page Supporting Statement in Word format setting out why you are interested in CIPS as an organisation, why the role of Chief Executive Officer is appealing to you and what you offer as a candidate to the position, the organisation and the wider profession.
Applications close on 13th April 2024.
Candidates for this position should be able to commence in post between 25th November and 20th December 2024.
Please do not apply to CIPS directly.
The client requests no contact from agencies or media sales.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title West Midlands Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Key information:
Location: London, Bristol, Nottingham, Newcastle or Manchester (Hybrid)
Hours: Full time, 37.5 hours p/w, permanent
Start Date: ASAP (we will work with your notice period)
Salary: £39,500 - £42,500 (London), £37,000 - £40,000 (Bristol, Nottingham, Manchester & Newcastle)
Application Deadline: 11pm, Saturday 6th April 2024.
Interviews will be taking place on the 15th and 16th April 2024.
About upReach
Do you think that your socio-economic background should determine your career prospects? We don't.
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Simply getting a degree is still not enough and a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity driven to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing a personalised programme of support, empowering young people and overcoming barriers to graduate employment.
To find out more about how we support students, visit our website and read ourAnnual Report, and Impact Report.
Our values
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
Team Culture and Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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Role Summary
This is a fantastic opportunity for an experienced senior fundraiser with expertise in managing income from trusts, foundations and companies to join upReach as we develop our new three year strategy; 2024 - 2027. The Senior Fundraising Manager will make a significant contribution to the growth of upReach through the raising of five and six figure, multi year gifts from Trust & Foundations and Companies.
Reporting to the Director of Fundraising and Development, you will have responsibility for approved income targets, line management and accountability for a portfolio of high profile funders. You will work collaboratively across the organisation including the delivery and impact teams, finance, partnerships, Senior Leadership Team (SLT) and Trustees.
Core Responsibilities
The Senior Fundraising Manager will uphold upReach’s mission by meeting financial targets, leading on the acquisition and stewardship of key funders and having a significant impact across your area of responsibility and the charity as a whole.
Working with stakeholders (internal and external)
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Develop and maintain positive, mutually beneficial relationships with key external contacts, including funders and volunteers.
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Champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour.
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Make the fundraising ‘ask’ as and when appropriate, or assist others to do so.
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Respond promptly to requests for information and action from supporters.
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Report and disseminate the key issues to emerge from supporter feedback.
Fundraising
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Lead and develop the fundraising strategy for trusts, foundations and companies.
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Manage our pipelines; researching opportunities from trust & foundations and companies.
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Responsible for submitting and managing five and six figure applications.
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Prepare briefing documents on potential funders to inform senior colleagues of relevant information ahead of applying to or speaking with the funder.
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Lead the cultivation of potential funders.
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Oversee relationships with a portfolio of funders maintaining the highest level of donor care.
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Lead on grant reporting, collaborating with colleagues in the Impact, Finance and Programme teams to collate required information.
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Manage philanthropic/CSR relationships with companies including volunteers and employee fundraising.
Financial
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Meet fundraising income targets in line with the overarching strategy.
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Monitor and report monthly on progress towards income targets, proposing corrective action when required.
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Manage income and expenditure budgets and lead the annual budgeting process for areas of responsibility.
People management
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Manage the Fundraising Officer, rotatees (employees participating in the Future Charity Leaders Programme; upReach’s graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Promote the implementation of business improvement and people development initiatives including training and rotations.
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Work with colleagues across the department and organisation.
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Play an active role in the Leadership team.
Developing, maintaining systems and procedures
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Maintain accurate and up to date records on the CRM to deliver activity and enable effective donor, supporter, supplier and volunteer relationship management.
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Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.
Other
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Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.
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Undertake other fundraising or administrative tasks that are required within this role.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
Skills and Experience
To be successful, it is anticipated that you will have experience working in a fundraising role within a charity or similar environment. The ideal candidate for Senior Fundraising Manager should display these skills:
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Knowledge of high value fundraising techniques including a clear understanding of prospecting, cultivating, securing and managing partnerships
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Exceptional communication and storytelling skills, both written and oral, with the ability to turn complex ideas into concise and effective cases for support
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision-maker in a fast-paced environment
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Manage multiple areas and projects, leading others to be effective
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Able to manage a varied workload and balance conflicting priorities to meet deadlines
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Ability to build strong relationships with internal and external stakeholders, such as Funders, Trustees, upReach partners and employees across the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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Good knowledge of GDPR legislation and regulations
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Experience of contributing to strategy and budgeting processes
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A proactive attitude and an ability to suggest, research and implement new ideas
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
Equal Opportunities
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
The client requests no contact from agencies or media sales.
Office Based: Broadmoor, Berkshire.
Job reference: 185
Contract type: Permanent
Part time: 22.2 hours, 3 days per week working between Monday to Friday 9am - 5pm
Salary: £13,029 - £13,975.20 (Full time equivalent £21,715.00 - £23,292.00) per annum (dependent on experience) + Benefits!
Benefits:
- 25 days pro rata annual leave
- Cash Wellbeing Healthcare Plan Cover
- Death in service benefit
- Option to buy up to 5 days pro rata annual leave
- Discretionary shut down days at Christmas
- 1 Community Leave Day per annum
- Bike to work scheme
We are looking for an Independent Advocate to join our team working on our Advocacy contract on a part time basis in Broadmoor. Our ideal candidate will have worked in advocacy, information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.
The candidate will have strong experience working with adults at risk who are affected by significant health and social care issues who find it difficult to speak up for themselves; and experience providing persuasive verbal and written representations.
In this role the ideal candidate will be supporting a wide range of adults with profound and multiple needs. The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them.
You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidently on behalf of others. Strong communication skills and time management skills will be required and you will need to be computer literate. A full induction and training schedule along with IAP (Independent Advocacy Qualification) will be provided as well as ongoing peer mentoring and support.
Because of the nature and location of the role, applicants must live within commutable distance to Broadmoor, Berkshire.
How to apply
We’re keen to get an Advocate started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.
Please submit a CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.
Please apply by submitting your CV and cover letter.
Closing Date: 9:00am, Monday 15th April 2024
Interviews: Thursday 25th & Friday 26th April 2024
Location of Interviews: Face to Face (Broadmoor reception)
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.
A DBS check will be conducted for this post.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
Dear Applicant,
Launched in 2004, Crisis Action is a pioneering organisation that works behind the scenes to enable civil society to respond more effectively to violent conflict. Crisis Action’s unique model and record of impact earned the organisation the 2012 MacArthur Award for Creative and Effective Institutions and the 2013 Skoll Foundation Award for Social Entrepreneurship.
We work through innovative campaigns that shift power towards populations at risk and spur collaborations to ensure the safety and rights of affected people in line with international human rights and humanitarian law. We strive to empower those we work with and provide platforms to those with direct experience of conflicts to tell their stories and speak truth to power. You can watch this video for an insight into our model and find out more about our work from our recent annual reports.
We are international, independent, and not-for-profit, with a diverse global team of about 50 people strategically located in Addis Ababa, Beirut, Johannesburg, London, Nairobi, New York, Paris, and Washington DC. Crisis Action’s Board is composed of respected leaders and sector experts from across the humanitarian, human rights, policy, and business spheres.
We are looking for an exceptional, strategic, and dynamic Communications Director to help drive forward and enhance the impact and effectiveness of our work.
If you’re hungry for a challenge, are creative and passionate about driving change, and experienced in influencing the world’s most powerful people to uphold rights and protect civilian lives, we look forward to receiving your application.
Nicola Reindorp
Chief Executive Officer
Overview of the Role
As Communications Director, you will play a pivotal role in advancing Crisis Action’s unique model of campaigning by driving maximum innovation and impact in our campaigns; communicating Crisis Action’s story in new and compelling ways to our diverse network of partners and donors; and by building allies and creative coalitions globally. We are looking for an exceptional changemaker who is an all-in-one storyteller, strategic communicator, newshound, and mentor, with the ability to ensure maximum innovation and impact in our campaigns and communications for the protection of civilians from conflict.
This is not a typical Communications Director role. We do not want our profile raised: in fact, while keeping us entirely behind the scenes, you will help our campaign teams and partners develop and deliver ever-more creative, strategic, and digitally aware campaigns that can achieve cut-through in a dramatically changing geopolitical landscape.
Our new Communications Director will be a seasoned communications professional with a strong understanding of the media landscape, but also an experienced changemaker with the soul and energy of an activist. You understand how change occurs and have a demonstrable passion and track record for making it happen. You seek and drive excellence but are also unafraid to embrace experimentation and failure. Your knowledge and experience of using a broad range of approaches for influencing decision makers, strong news sense, political instincts, and knowledge of different media markets, including – ideally – established relationships in key outlets and platforms - will be critical in shaping our work and fulfilling our mission to protect civilians affected by conflict.
Reporting to Crisis Action’s Director for Emergency Response, Learning and Innovation, you will lead and support our small but powerful Communications team. While this is a senior, strategic role, this position also requires hands-on implementation. You will have the ability to deliver work through your own team, as well as a complex ecosystem of colleagues, partners, and allies from all over the globe, including many of the world’s largest and most high-profile humanitarian and human rights groups. Therefore, the ability to work with and motivate others across teams, organisations, and time zones will be crucial.
We are looking for an outcome-focused individual who enjoys working in small, flexible teams, leading with rigour, initiative, and a high degree of professionalism. You will be comfortable in a fast-paced but fun and highly supportive environment that is laser-focused on impact. You will need to hit the ground running and be ready to engage with your new colleagues and partners to harness their resources and ambition to deliver effective campaigns.
PRINCIPAL RESPONSIBILITIES
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Develop and implement innovative and impactful campaigns to protect civilians and prevent conflict
A core part of your responsibilities will be working with the Communications team and colleagues from our other offices to lead, strategize, or contribute to the global campaigns that Crisis Action coordinates. Your success will depend on your ability to build and nurture trusted relationships with our partners and allies from across sectors; and the agility to catalyse and leverage the collective power of our coalitions to generate impact. This will require you to:
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Lead and support teams in devising smart and savvy media and communications strategies for campaigns
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Boost organizational creativity and impact by implementing bold and ambitious ideas, and actively scanning for new and creative campaign tactics, tools, and partnerships
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Ensure Crisis Action has strong relationships with key journalists across different markets and develop and nurture creative partnerships with organisations and individuals from across the world of media, advertising, tech, film, and more
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Working closely with our different offices, build and strengthen a diverse and innovative communications network by proactively engaging current and new partners and bringing on board creative allies
2. Crisis Action’s chief storyteller and a global communicator for change
You will be responsible for developing a wide array of internal and external communications products for our partners and network. As a creative engine for the organisation, you will drive innovation in how we work with traditional and new media, develop creative partnerships, and help tell the stories of our campaigns and the organisation in compelling and impactful ways. You will measure success, capture learnings, mentor colleagues through training, and communicate our behind-the-scenes work to various stakeholders in a way that enhances Crisis Action’s reputation with partners and donors. This will require you to:
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Ensure timely and impactful communications to key stakeholders such as partners, donors, and board members, including overseeing the coordination, drafting, and editing of the content
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Working in close collaboration with the fundraising team, coordinate and oversee the vision, design, production, and dissemination of Crisis Action’s annual report
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Enhance our ways of storytelling to diverse audiences by developing bespoke content on Crisis Action and its campaigns, and training our teams on it
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Maintain oversight of Crisis Action’s website to ensure it is fit for purpose and updated with the latest campaign and organisational information at all times
3. Contribute to the strategic growth, leadership, and impact of Crisis Action
You will be responsible for consolidating and expanding Crisis Action’s relationships and reputation with our communications and media partners, and civil society network, and for developing and implementing the Communications strategy that aligns with Crisis Action’s overall organisational strategy. As a member of Crisis Action’s Directors Group, you will also play a leadership role on organisational strategy and decision-making, oversight of team performance and well-being. This will require you to:
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Supervise and mentor the communications team, and any consultants or volunteers that may work with the team or on Crisis Action campaigns
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Develop and implement a Communications strategy for Crisis Action that enables our campaign teams to deliver real change for civilians in conflict, and helps Crisis Action communicate with diverse stakeholders more effectively
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Strengthen our systems and enhance learning across teams by aassessing campaign needs periodically, and developing and delivering appropriate trainings
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Work in close collaboration with Office Directors, and support the Senior Management Team on key aspects of organisational leadership including strategy, team management, recruitment, resource allocation, budgets, and fundraising
PERSON SPECIFICATION
Essential skills and experience:
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Commitment to Crisis Action’s mandate and values
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10+ years of professional experience in relevant fields and knowledge of the international NGO sector
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Expertise in media and communications; including knowing when and how to engage the media, a deep understanding of different targets and audiences, crafting communication strategies and media stories to effect change, producing high-quality communication materials, and working across platforms, including mainstream, social, and new age media
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Excellent political mind, with an understanding of the levers, tactics and processes that shift power and drive change
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Excellent instincts in leading and organizing for change, with a broad range of established relationships and industry networks in the media, communications, or private sector
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Impeccable interpersonal, writing, and editing skills, with fluency in written and spoken English
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Skilled at stakeholder management, with an entrepreneurial attitude and a talent for building trust and relationships quickly
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High levels of ambition, determination, and focus, with a hunger for collective outcomes rather than personal limelight
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Self-aware, emotionally intelligent, and a strong team player with demonstrated ability to work as a member of a small and diverse team, and empower them to deliver their best
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A multi-tasker, with excellent administrative, project management and information technology skill
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Awareness and commitment to preserve your own well-being and resilience to manage the pressures of working in a fast-paced environment
The following would be desirable:
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Fluency in languages other than English – written and spoken
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Social media/digital campaigning experience including content commissioning and dissemination strategies
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Experience of coalition campaigning, working with the corporate sector, social movements, or faith-based organisations to drive social change
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Knowledge of and familiarity with conflict issues or conflict resolution, international human rights and humanitarian laws, understanding of foreign policy, and the workings of key international and regional institutions (e.g. United Nations, African Union, ASEAN, European Union etc.)
Terms and conditions
Starting date: June 2024
Contract: Permanent, full time
Reports to: Director of Emergency Response, Learning and Innovation
Location: Nairobi, London, or Johannesburg
Salary: Nairobi and Johannesburg: US$90,000 per annum , London: UK£80,000 per annum
Travel: As required (up to 20%)
Benefits: Excellent benefits package including health cover and pension; 25 days annual leave increasing to 30 days after 3 years; 3 months paid sabbatical after 5 years of service; and a family friendly work environment.
Well-being considerations: Flexible work arrangements with a policy of a minimum of 2 days in the office and 3 days work from home, plus an additional day off every month for your mental health and well-being.
Right to work: You must have the right to work in any of our preferred locations.
DEI (Diversity, Equity, and Inclusion) Commitment
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.