Closing tomorrow
Greater London (On-site)
£25,000-26,000 pro rata (based on experience)
Temporary, 6 month contract - extension subject to funding, Full-time
Actively Interviewing
Job description


Afghan Association Paiwand (Paiwand) is a registered charity and limited company founded in 2002 by committed volunteers from the Afghan community. Paiwand aims to benefit all refugee communities in the United Kingdom through reducing poverty, advancing education, and relieving suffering. Paiwand supports all refugees and migrants to the UK, not just Afghans. 


The Advocacy Service 

The Paiwand Advocacy Service aims to assist and enable refugees and asylum seekers to have their views taken into account by the organisations who make decisions which affect them. The service provides people with advice in support in several areas including housing, welfare benefits, legal rights, immigration advice, livelihoods and access to education. The advocacy service provided by Paiwand is both free and independent. 


Aims of the Post 


  • To enable refugees and migrants living in Northwest London to successfully integrate and access services by providing support, information, representation and volunteer opportunities. 


  • To enable refugees and asylum seekers to communicate their views and exercise choices about the services they receive. 


  • To provide a service which reflects and responds to the needs and aspirations of people of different cultures, ages and backgrounds. 



Main duties and responsibilities 


  • Lead and manage the Community advice and advocacy service and manage cases of the community advocacy clients especially those of a complex nature.  

  • Take strategic oversight of Paiwand as a charity together with the Senior Management Team.   

  • Be responsible for strategic development and for the quality of Paiwand's advice and advocacy services.  

  • Ensure the smooth and effective running of the advice and advocacy services. 

  • Recruit and manage a team of volunteer advocates.  

  • Oversee and organise training for staff and volunteers within the team. 

  • Work jointly with the Senior Management Team on seeking out and securing new funding opportunities for the advice and advocacy services. 

  • Maintain existing / develop new partnerships with other organisations in order to establish referrals, share resources, promoting and publicising Paiwand’s activities and raising the quality of the service. 

  • Ensure that the advocacy project provides at least four group workshops each year to refugees and migrants in areas such as legal rights, civil issues, welfare reforms and housing.  

  • Maintain independence from statutory service providers and represent refugees and migrants at meetings and reviews impartially. 

  • Organise workshops to statutory service providers on refugee and migrant community needs. 

  • Follow the wishes of clients and support their right to make their own decisions. 

  • Sufficient knowledge of legislation in relation to housing, welfare and employment matters is desirable   

  • Encourage service users to self-advocate where possible and support them in doing so 

  • Oversee and maintain accurate records of contacts with service users in accordance with data protection policies. 

  • Abide by and promote Afghan Association Paiwand’s Equal Opportunities policy. 

  • Take positive action to encourage the participation of service users who experience discrimination for reasons of gender, national or ethnic origin, age, sexual orientation, disability, or health status. 

  • Work in accordance with Afghan Association Paiwand’s policies and procedures, including the confidentiality policy, health and safety policy and advocacy guidelines. 

  • Actively participate in events, internal Paiwand meetings and consultations, and maintaining a friendly office environment   



More about Afghan Association Paiwand Ltd

PAIWAND is a Refugee Community Organisation, our principal aim as an Afghan Community Organisation – to unite our refugee community and i... Read more

Posted on: 15 July 2022
Closing date: 14 August 2022 at 23:59
Tags: Advocacy